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Covington Foot & Ankle Clinic

1.0 (1 review)

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Kent/Covington Foot and Ankle Clinic

Kent/Covington Foot and Ankle Clinic

3.8(6 reviews)
0.2 mi

Not for me, spent month in vain, and money in vain, make sure that the insurance really covers…read moreeverything, don't trust what the office says

This review is written about the process of making an appointment even prior to seeing one of the…read moredoctors. The process for a new patient is filled with road blocks. I have been using computers for over 50 years so I can claim to know a thing or two about how to fill out forms on PC. The process was obviously built by a whiz kid who believes that everyone in the world has a "smart" phone tethered to their hip and does not live in a world of reality where there are all kinds of technical skills or lack of them. The Foot and Ankle Clinic first requires that you fill out forms that they will send you by email. These are claimed to be "fill-able" form that you can complete and submit to the Clinic. First problem: If you are using a Windows PC, what you receive is not a fill-able form. After several failures to get this to work, I realized that it is an image of the form. The US Government, with all of its deficiencies, does a better job of producing a form that is formatted properly and is truly fill-able. So, OK you cannot use a windows PC. It would be nice to know ahead of time. Next problem: So you give in and move on the receiving a form on you "smart" phone. Mine happens to be an Android but I assume that it would work with a I-phone as well. So this is the second locked door that your must pass through. But if you do not possess such a phone, your are not allowed to register. Let us move on. Assuming that you got through this door, you may encounter another roadblock. Depending on your device, the keyboard that you use may not have all of the alphanumeric characters needed for the entries. For example, when you get to providing your SSN the form expects that you will enter numbers and dashes. But if the keyboard that pops up has only numbers, an error is generated. Properly designed forms will automatically enter the dashes as you enter the numbers. Not so with this form. Finally I resorted to using my tablet with a standard keyboard attached and dashes could be entered. Then the forms were accepted and submitted. In summary, the ordeal was filled with frustration. We shall see how the actual appointment goes.

Ryan A Bierman, DPM, PS

Ryan A Bierman, DPM, PS

4.1(7 reviews)
0.2 mi

I am six weeks out from my surgery. I could not be happier. Surgery was scheduled mid January In…read moreCovington. It was actually a very good experience, surgical staff very knowledgeable, made me comfortable and answered all my questions. Got to meet with Dr. Beirman prior to surgery, he was full of energy and assured me everything was going to be okay....cool guy!...I was so comfortable I didn't want to go home! I had no pain afterwards, just some swelling and used ice to help. Had absolutely no problems with this surgery. My only bitch was not being able to drive for six weeks, but I had my pins removed today, no problems there and in a week or so I will be able to drive and wear a normal shoe. If you are considering a hammertoe surgery and have done your research you know that this is not a simple operation. I could not be happier with the results. And I want to stress that throughout this long procedure, Dr. Beirman answered all of my questions, didn't sugar coat any of the drawbacks and assured me that some of my fears and hesitations were normal...but walking around in pain was not normal. I am glad I went into this with his help and I'm glad to be on the other side looking back and realizing although this was arduous, I wouldn't be here if he wasn't a complete professional and an excellent doctor. I hope my review will help anyone contemplating this kind of surgery to consider Dr. Beirman.

If you want to know what "might be" going on with your​ feet, see Bierman. If you want someone to…read moretell you that it "might be" this or that, see Bierman. If you like that sense that the doctor is annoyed and can't wait to get to the next patient, see Bierman. If you want a doctor who wouldn't recognize a ganglion cyst if it slapped him in the face, see Bierman. If awful bedside manner, no actual diagnosis said because that would involve actual conversation, dismissive and unthorough is what you look for in a caregiver, then by all means see Bierman...he hadn't even read my charts.

Covington Foot & Ankle Clinic - podiatrists - Updated May 2026

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