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CoverSafe

5.0 (1 review)
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Pool installation

Pool remodeling

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11 months ago

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Eastgate Pools & Spas

Eastgate Pools & Spas

(9 reviews)

Eastgate

Eastgate Pools built a pool in my neighbors yard and and a rock shot out from their equipment and…read morebroke my window. They would not pay for the repair. I am in the market for a built in pool and was looking to spend $ 90-110,000.00 and already had a quote from them. I sure hope it was worth it to them to NOT fix my $ 700.00 widow and loose out on a $ 100,000.00 pool. That is not the way I would do business. Then they insulted my intelligence's by saying it must have been from the heat, but you could clearly see where a rock impacted the window. Furthermore that window is on the north side of my house and does not get the heat all day like the south side does. Told me maybe my lawn mower did it. My lawn mower is a mulching setup so there is a plug in the discharge chute. I recommend staying away from this Co.

The absolute worst place you could ever do business with. Had them do an inground pool that…read morefinished last September(2024). Had many issues with plumbing they had an unqualified youngster doing. He plumbed uphill, backward, leaks everywhere. Got through that what thought, then had Jonathan come install a heater a month after. Fire things up yesterday and sure enough our yard is flooded with water coming out of the heater pipes(not condensation since it's not heating). These guys have no idea what they are doing but have cashed over 70k in checks from us. There is a reason they don't have positive reviews for inground installs and that is because they are terrible. I've not had a larger regret in my life than I do having ever dealt with these guys.

CoverSafe - poolservice - Updated May 2026

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