This place is great. New. Super clean. Great staff. Best pedicure I've ever gotten. It's comparable to NYC nail salon- so many choices. Prices are a bit high but WORTH IT. Plastic liners in tubs and great massage chairs alone make it worth the visit. I will be back to get another pedi and gel manicure ASAP. Even bathroom smelled wonderful. So clean. Highly recommended! read more

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For such a beautiful salon and location the services and owners are nothing but disappointing. My sister and I saw Tiffany for years before the pandemic and had nothing but wonderful experiences. When the salon opened there was a change in staff. The owner Danny scheduled me with himself for a full set. The whole apt he was extremely pushy for add ons and kept saying "i need money so you should add diamonds" within a week my whole set came off. My sister went a few weeks later with Danny and had a similar experience where all her nails popped off. Two weeks ago before I left on a Disney vacation I called the salon willing to give them one more chance with another tech. I requested someone specific which they agreed to schedule me with, and when I came in I was told she did work that day. Within 3 days of my visit my nails began popping off. I tried calling the salon multiple times within business hours and no answer. I even messaged them directly on their Facebook and again no answer. Will never recommend to anyone. read more

I've been coming here for a few months now and I have been loving it! After trying to find a new nail place after recently moving here, I had been striking out with the other salons in the city. Finally tried Couture based on Yelp reviews and now I won't go anywhere else! Mary does a fantastic job on my nails every time. Parking is a little weird but worth it for the quality of service. read more

Couture Nails & Spa - gel manicure with stamp design - Waxing Near Me - Worcester, Massachusetts

This place was clean and the people seemed nice, but I had to go back THREE TIMES in 2 days for chips. It's now a week later and the top coat has chipped again. I'm really disappointed that they did not offer me some money back, or a credit for next time. As of now, there will not be a next time. read more

If you want to sit there for a gel manicure for over an hour this is your place! This is the worst manicure I have ever gotten. I don't even leave Yelp reviews but I feel the need to. It took so long. The girl was so sweet and nice but was clipping me with the cuticle cutters and I was telling her to stop and she would do it again 10 mins later as if I didn't notice. Myy nails are literally slanted and different shapes and crooked. I also payed $37 for this with no massage towels lotion anything. This was so bad. It gave me anxiety and I was getting stressed heat flashes. read more

Linda did an amazing job painting my nails. I got gel for my acrylic nails. She helped me choose my color & I am in love with it. She made me feel extra special read more

Couture Nails & Spa - Waxing Near Me - Worcester, Massachusetts

Best gel polish I've ever had. Hands down. I am a former nail tech myself and I am sooooo picky but my nails look incredible and I even made an appointment before I left!!! I definitely recommend an appointment, as they are busy (obviously word is out that they're awesome here) but I did walk in and I was taken after a really short wait. There is an insane amount of colors to choose from here so I didn't mind the wait at all!!! Plus, I was able to get a look at some of the ladies' finished mains and pedis as they walked out the door. All perfect!!! The staff is friendly and outgoing,even if you're not their client! If you're looking for a perfect nail salon, look no further! read more

Couture Nails & Spa - Straight black gel mani. Just like patent leather. Simply gorgeous. - Waxing Near Me - Worcester, Massachusetts

Very friendly and accommodating when I first walked in. My fill was done quickly and well, while the polish and bling were applied to perfection. A little pricy for the added bling, but so worth it! Love em, will be returning. read more

Couture Nails & Spa - Love these puppies! - Waxing Near Me - Worcester, Massachusetts

This is my second time coming to Couture Nails & Spa and I will never return. I am so upset with the service that I got. The worker seemed like she had no experience. My nails were uneven and did not look like the pictures I showed her. I expect a 4.7 star salon to do a quality job job. I will say they are the cleanest salon i have been to but the quality of the work is not worth a third trip for me. read more

Couture Nails & Spa - Waxing Near Me - Worcester, Massachusetts

I went in to get a pedicure for my birthday which I have been looking forward to for a while. I was checked in, got in a chair and was left waiting for 30 minutes for a technician to come over. She did not say hi, spent less then 20 min on my pedicure. My toes smeared after 1 minute after she finished and made me wait standing in a corner to dry my toes. But not before I paid of course. Then after my polish was messed up she got angry repaired it, then it immediately got messed up again. I fixed it myself, should definitely look for a new place. Very sad used to live this place, they have gotten really rude. read more

Staff is skilled and great. Been coming over 9 months regularly. I won't go anywhere else!

Will never go back here. Got a full set of UV gel nails. They use the ibd brand of builder gel that is sold at Sally's. And they are charging $55. The cheapest product and charging that much money is insane. I go to a professional salon to have professional products. Otherwise I would go to Sally's and do them myself. The guy that was doing my nails had an appointment at noon and he was still doing my nails. The minute he seen his appointment walk in the door he rushed my gel polish and was acting like I was a burden because I was taking away time from his other appointment. Very unprofessional and uncomfortable. The shape wasn't even right. Some nails were square and some were round. I had to go home and file them myself because he was already rushing to get to his other appointment. Not pleased at all. read more

I'm new to the Worcester area and have pretty high standards for nail salons aka I'd like them to be clean and have good customer service. A friend recommended this place so I walked in and Tony was able to do my gel mani, it was perfect, he did it exactly how I liked it, so kind, very personable and so patient. This was about a month ago and I tipped well over 20% because I thought the service was excellent. I even told Tony I would come back to him. Fast forward to last week, it was my birthday, I was excited to treat myself to a dip manicure and I made sure to go back and ask for Tony because he had previously done such a good job. HUGE MISTAKE. I don't know if he was having a bad day or what. I greeted him warmly saying "see I told you I would come back" and he didn't even acknowledge me so I was like ok whatever let me just pick a color (they have a great color selection btw) and he was getting agitated because I was asking for his opinion on colors because I couldn't choose. Finally I was tired of his attitude so I just picked some mood changing pink/purple and sat down. He was literally ripping my skin off while pushing back my cuticles to the point where one finger was bleeding and my thumb was dripping blood and when I tried to draw my hand back because I was in pain, he told me I had "sensitive skin". My fingers were literally on fire to the point where I said never mind and again HE WAS SO RUDE about everything and he was like "whatever" I even paid for the manicure without polish (in hindsight it was a waste of $15) and did not tip. I'm very disappointed because I had such a good experience the first time but I doubt I'll ever go back. I'm not looking for any handouts but maybe ask Tony to work on his attitude or you'll lose customers. I'm so disappointed and now actually have to go to urgent care (again) because my thumb is so infected. Thanks Tony, you ruined my birthday. read more

I came to do pedis with my sister in law and honestly... I had ten times better. paid $90 for two for their pedi that included as stated : callous removal, hot stone, hot towel, scrub, cuticle removal, and polish. Well I did not get any callouses removed or a scrub! The lady that did my nails cut them all crooked! The hot stone was not even 5 mins long. She half assed my pedi. I'm pregnant so I told her to please massage the bottoms of my feet, what did she do..massage my legs. Then she got oils on my leather sandals & they are stained. So yea that's my review. Please go somewhere else. There's such limited places in Worcester make a wise choice to not come here. read more

This is a great salon. It is my go to place when I'm in Worcester and need a manicure or pedicure.

Super friendly, clean and allowed up to bring champagne to sip in the morning. :)

Best nails I got ever. I've been looking for a great nail place with reasonable prices and has large selection of colors with attention to detail work. I got my nails done from Tiffany.! She's an amazing girl with a pleasant smile all the time. She did exactly the same way how I showed the picture. I was awestruck with her work. She was very skilled and has lots of patience. Overall she did a fantastic job and I am very impressed with her work. Everyone there are friendly and I am very happy with my acrylics. Definitely coming back for next time ... read more

My nails were done pretty cute! I got dip and a he asked me how thick I wanted them and told her not super thick, may be the reason why one broke two days later, and the rest proceeded to come off a week and a half later. To be paying 98$ for a pedi and manicure, I would hope that they last longer than that. Also, the lady (I think her name was Linda) was not very friendly or personable. I probably won't be back read more

This is the best nail salon in the area by far! I've had Lilly and Kathy do my nails and they come out great every time. Danny the owner is really nice and even started my nails because one of the girls was running behind. The only bad thing I can say about this place is that you really always need an appointment, you can't just walk in because they're always busy. I take that as a good thing actually, that means they know what they're doing! read more

Couture Nails & Spa - Coffin nails - Waxing Near Me - Worcester, Massachusetts

I'm really disappointed with this place and maybe it's because I had really high hopes given this place has almost 5 stars! First off, I paid WAYYY TOO MUCH $89 for a mess on my hands and feet. I asked for ombré French acrylics. Kathy suggested gel she said it doesn't look good with reg nail polish (which is more expensive, fine). I was under the impression that she was the one posting the pictures on Instagram and yelp so I couldn't to make her my nail lady. As I mentioned her work she went along with it. She applied 6 or 7 coats of nail polish and I hate my nails thick!! I look at my nails like oh god what did she do?! It had already took an hour and I wasn't going to spend another hour with my 3 year old. Fast forward pedicure, emma suggested a more expensive pedicure that should take 40 minutes. It wasn't that long. I was so annoyed and disappointed at this point that I just picked a random color and got it done. The nail polish on my toes bled all over the corners of my nails. When the nice bill came I wanted so badly to react but I paid and walked out. The girl in the front told me "they look fine that's how they're supposed to look." She acted like I was a bother and said I guess someone can do them over if you want. I said no I don't have time. Now I'm here with ugly fingers and toes and out $95. Lastly, my daughter did her nails too! They were off before she fell asleep that night! read more

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I don't know what to say about this place- but I can say I will never go anywhere else to get my nails done. Work keeps me from getting them done as often as I would like but I won't be going anywhere else and I pass about 10 salons on my way back and forth but I refuse to go anywhere else. They do gorgeous work!!!! And I forgot to say- my nails lasted 3 weeks...and I'm on a computer all day- I clean my house- I'm constantly rubbing my dog- the shine never faded ..the stones never came off. read more

Not impressed at all, i paid 70$ for a brand new full set & lost 2 nails within 5 days!! Never again

I was a first time client here and had a pedicure and gel manicure done. Positives: great selection of different treatments and packages, friendly service, willing to stay past closing hours and not rush to finish the job. Negatives: pricey and my gel manicure wasn't very clean looking (i.e. the nail polish was not shaped around my nails after being applied) and started lifting and peeling off within 3-4 days of having my manicure. If this place wasn't as expensive, I may have come back again and asked for a different esthetician next time. read more

Everyone was very pleasant, but polish started chipping off the next day on acrylic nails...

Came here because I was looking for a well established nail salon for a couple hours of pampering! Pedicure was originally all I came for. They got me right in and began, ok pedicure nothing spectacular.. I was a little disappointed they didn't include a scrub on feet and legs only lotion I'm guessing you have to upgrade for that... I later noticed when I got home you could see the blobs of top coat where it wasn't evenly applied. I then got convinced to go nails and ended up doing a acrylic overlay because they're so weak. I will say it's been about 2 weeks and they still do look great... color has stayed nicely and very nice natural shape. I loved that I was in and out in justtt about 2 hours maybe a little less. Will probably return for nails again read more

I am SUPER picky about getting my nails done because they are paper thin and very sensitive - so I am happy to say Couture Nails did an AMAZING job!! They were quick and efficient, all the nails are even and have no specs or anything! The nails look flawless and the best part is the technicians were super gentle with me, and made sure to put plenty of that protective polish on before they did the gel color. I will absolutely be back!! P.S. they have a huge color selection and lots of designs - the color and brands even have notes on them if they are recommended or not recommended for certain nail services (like gel or acrylic) read more

I've been going here for quite a few years now and they always do such a great job on my nails. I've been to Lily and Danny and they're both wonderful! For my most recent gel fill though I went to Tiffany and she was meticulous. I will absolutely be going back to her!! read more

Lily is a wonderful nail tech, great designs, creative, and personable. My nails are amazing! Had an uncomfortable experience with another tech, he made me feel unwelcome. Came at me side ways with a disrespectful demeanor calling me picky and finally stating he refuses to work with me, leaving me to wait despite having made an appointment. Completely ridiculous and unprofessional. read more

So I came in last minute about 2 weeks ago on November 17th and I got my eyebrows done. I also tried the dip manicure for the first time. The last time a had my nails done was about 2 years ago so I was a bit nervous. I have to say at first a had a lady working on my nail, she kept receiving text messages on her phone. Eventually she said she would have another gentlemen take over. That should have been my sign to not continue through with the dip. He was friendly and I thought he had done a good job. But 4 days ago I was backing up into a parking spot and my thumb got caught on my shirt as a was turning the wheel and my nail broke. Now these nails are supposed to last 4 weeks! That is a completely fail! I didn't do any extreme force for this nail to break. I am very disappointed I paid $38 for this. Now I have to walk around with a broken nail for another couple of weeks. I will not go back to this place. I have friends that get dip manicures and they don't look like this after 10 days. read more

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It only gets worse. Day 5 and I'm at another salon to try to repair the thumb, which is cracked and peeling off, since it's too soon to repeat a full manicure. She also mangled my cuticles. They've never looked this ratchet. Do not go to this salon! read more

Couture Nails & Spa - Chipped middle finger on Day 3 of a gel manicure. Unacceptable! - Waxing Near Me - Worcester, Massachusetts

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Never again.. pedicurist rushed me into the foot bath that was totally full of water soaking the bottom of my pants that were actually capris.. didn't give me a second to roll them up. Very rough and extremely rude. Then when my friend questioned the up charge of $20 on a gel manicure.. we were laughed at for about 10 minutes. I should have read the reviews more carefully. I would not recommend this establishment to anyone. Especially after making an appointment days in advance. I rushed to get there on time in traffic after work.. they were turning the lights off on my poor friend as she was having her service done. In an already dark salon. Never again! read more

I will no longer use any services provide by this company. I will also use every online outlet to spread the word. Your discriminatory practices will cost you the business of all that refuse to spend money at such a despicable establishment. While I was seated at the drying station, a salon employee approached me with the ticket and stated "pay now." I then pulled out my wallet and provided payment. I observed other customers leave the drying station, retrieve their coats from the rack and then approach the register to provide payment. After my nails were dry, I asked to speak with a manger. I informed him that I would no longer use their services and explained the incident. The manager lied and informed me that it is store policy to retrieve payment at the drying station. My friend called them out on Stop the Hate 508 and their apology was insulting as it implied that there was a misunderstanding on my part. As for their comments regarding conclusions, I will inform my family, friends and co-workers of this incident and let them draw. #YouTriedIt read more

I decided to go here after feeling like it was time to change nail salons. It was a great experience. Options are clearly described online and in the books at the salon. The salon large, too. The staff is friendly. They accommodated me even as a walk-in on a busy day. My nails turned out great. The price was reasonable. I had a great experience. I will be back. read more

they are very overpriced, i would rethink coming here. they charged me $50 for this and it's not even what i wanted. i told them it wasn't what i wanted and they told me there was nothing they could do. poor customer service and customer satisfaction. i will never come here again! read more

Couture Nails & Spa - charged me $50. i asked to change it and they said they couldn't do anything about it.. poor customer service/satisfaction. never again - Waxing Near Me - Worcester, Massachusetts

Love couture! They do a great job, whenever I have an issue (typically my own fault - breaking a nail before leaving for vaca...) they are quick to help me fix the issue! They are professional, clean, and my nails always look great! So grateful to have found them back when they first opened read more

I inserted a photo of my nails 3days after visiting Couture Nails I was so excited sense this was my first nail salon experience I paid 70$ for the gel full set with gel polish and three days later some of my nails are already coming off and I have not picked at them or done any thing to ruin them and look how far the gel is from the cuticles. I am so disappointed $70 for this! It's unbelievable and I was told by the owner that they would last three weeks! read more

Couture Nails & Spa - This is my nails 3days after visiting Couture Nails - Waxing Near Me - Worcester, Massachusetts

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Not good not good at all every time i come here i hate it but I only go for convenience they never ever do a good job its like they trying to get rid of u as soon as possible i cnt stand it read more

This is place is good for nails however customer service and respect is still needed. My 80 year old was told she need to buy teeth by a pregnant worker. read more

Awesome pedis and nail work. I like the Tropicana pedicure, which is a little expensive but worth it because it is timed. They are sticklers about appointments though and don't seem to be fully staffed all the time. Definitely call ahead and don't count on walk in appointments. read more

I have been looking for a good nail salon in the New England area since I moved and I finally found one! They are clean, friendly, and accommodating. I got a gel manicure on Friday and unfortunately two nails peeled due to lake water and heat by Tuesday. I went in on Wednesday to get them redone (and willing to pay for it) and they didn't charge. I really appreciated it and will be coming back with friends! read more