Food was great. Menu was perfect for every palate. Service was courteous and friendly. Very…read morecompetitive pricing and inviting Ambiance. I recommended this restaurant to my best friends and family.

Whistle Blower and French toast was disgusting and terrible. Not sure if the cook knows what he was…read moredoing. Not a restaurant quality food anymore. Been here many times before for the brunch and this was just not good.

The fish fry was amazing!! Had fish fry and shrimp and the old fashions let's just say AMAZING!…read moreThe hostess and waitress were awesome!

Service was good and quick. The poor man's was really tasty. The waitress was very polite and kind…read moreto us.

this Papa John's location, is complete with the hard-working staff... I noticed how clean the…read morekitchen is, my pick up was on time and ready when I arrived... And you wanna know what the cinnamon smell coming from the pizza boxes just outrageous, I would have a bite, but it's for the customer!

I like this Papa John's. It's been super clean every time, the pizzas were awesome, and the staff…read morewere very polite.

I am absolutely so disappointed in the service dotty the SM I can only assume is ALWAYS so rude!…read moreThe meatballs were old and tasted aweful but I wouldn't go back because one of my co workers tried that one time and she didn't care didn't re make it or anything. She NEVER likes to give us our discounts even though she knows we get them. Just a terrible human being a lot of customers we hear that come to the station after going there is never satisfied with the service. TYLER on the other hand is AMAZING! Make sure you guys do everything to keep him :)

I wish I could give them 0 stars. After taking my ski boots off because of the sign on the door, I…read morego to the counter with my two daughters. They inform me they have a phone order for 20 subs and I'd have to wait. I explained that I was already there and they weren't. Crazy priorities, don't go there. We left.

Worst service and management in whole Subway line. Manager told me I could only have 3 scant…read morehandfulls of lettuce to make my turkey breast salad, ostensibly b/c "the lid would not close" on the plastic bowl. I told her it did not need it to close b/c I would be eating it there. She did not back down when I told her I had eaten at practically every Subway from St Louis to Merrill WI and the lid had closed just fine when the lettuce was packed in. AND they had not given me grief about asking for extra lettuce (aside from one during the Covid pipeline problem when, understandably, some items were being closely metered so stores would not run out). The manager, who was working the line, not only was hard of hearing but then proceeded to have an outright argument with me, holding up the line. I was frankly aghast, and felt very much insulted. This kind of service seems to totally fly in the face of the established Subway vision, where I thought the idea was to have it "your way" in the interest of promoting healthy, fresh eating. This had happened once before at a Subway in Merrill and even though I said "go ahead and charge me extra" - as this is America,, a consumer/customer oriented capitalist country and culture - THAT particular quarrel with THAT particular employee there revealed (according to him) that Subway did not have a pricing structure on their computer/till to allow charging extra for extra ingredients? Seems like an oversight..... So clearly, one cannot 'have it their way', and one feels belittled and insulted in the process of trying to make things square. What kind of service is that? The woman at the Rib Mountain store also called me 'hon' as we were quarreling. I told her "do not call me hon." Subway management: I would look at this annoying trait, if I were you. I find being called that is also belittling, especially if the one calling you that is a manager who is arguing with you. In addition, that manager kept repeatedly asking me to restate each of the ingredients I selected for the salad. I realize the financial pressures franchisees are up against, as my husband later spoke with the manager at the Merrill Subway and b/c I am a local there, and I wrote a very honest and direct critical review of that altercation, that manager did change either the policies and/or the behaviour of the very rude employee I encountered there. We did learn, from that manager, that every franchise is different in terms of its management and policies, but when customers have to argue to get what the corporate brand promises and bases its advertising on, it is a very negative exchange and a highly unpleasant transaction. My husband and I always tip 25-30% but not when we are treated this way. I like to tip when service is good because I realize what those workers are up against. Additionally, there are two very excellent locations in the Wausau area - Bridge Street and one near the NTC campus- that happily make my salad with extra lettuce and do not charge me extra. They tell me their philosophy is "the customer is always right." I tip 30% at both locations. At the Rib Mountain location, it was actually poignant, if not out-and-out sad, that - having experienced this exercise in misery and animosity- a very sweet lady, the employee who rang us up (who was NOT the manager) came over to the table where my husband, daughter and I were sitting and explained what that Subway was up against with price pressures, declining customer trade (hmmm, wonder why??), pipeline/supply issues, stricter management protocols, etc. She also explained that the manager, the one working the line who had argued with me and then called me "hon," was also hard of hearing (I had already suspected that because she had asked me twice what kind of bread I wanted my turkey breast salad on, in addition to asking me to repeat each ingredient I asked for. I am not a complainer normally, but if it becomes standard operating procedure as economic pressures in America mount, Subway and its policies are going to be the real loser for a brand I used to trust, as other customers will choose to just avoid the unpleasantry of inconsistent policies, in addition to employee/management rudeness. I did appreciate the effort of the employee who at least attempted an explanation.

The vegetables were freezer burnt especially the cucumbers…read more They don't have sub sauce They don't have green olives... maybe that's a Canadian thing idk Restaurant tables were are dirty and the floors were filthy Service leaves something to be desired

I walked into this location on Merrill Avenue in Wausau at 8:50pm on Wednesday May 25th. I wasn't…read moreeven two steps in the door when the girl behind the counter said "I'm sorry we're closed" as she was removing food storage bins from the prep area. I said, "But the door's open and you close at 9:00pm." "It's 8:55." She said. She then proceeded to let out the most over dramatic sigh as she started slamming the bins back into place. Did I come in ten minutes before close? Yes. But unfortunately when you work in customer service or food service, that happens sometimes. This isn't an excuse to showcase such a horrible attitude. They still could have locked the doors on schedule. WORST CUSTOMER SERVICE EVER.

Scanned my food items twice and made me pay $2.00 extra. They need more workers and they think I am…read morewrong.

i've ordered subway online two times recently and both times they were out of bread. I'm sorry but…read morefor a sandwich place being out of bread twice in a row is completely unacceptable you have one job.

This review is for the Subway at 1609 Merrill Avenue in Wausau. You got 1 star ONLY because that is…read morethe lowest I could go. The first pic is what was advertised and the second pic is what I got. Unbelievable!!! Disgusting!! Had to throw away!!