Never had anything but exceptional service and product from this store. I use the pharmacy at this…read morelocation. BTW, it is the least inexpensive in terms of cost that I have found. The pharmacy staff is award winning. They ALL go out of thier way to inform, process insurance claims that are nightmares to some, and genuinely care about your well being. THANK YOU PICK N SAVE PHARMACY and thank you to all the staff at this location. It is not easy being the best in Neenah during Covid. The Pick N Save on Commercial and this location recieve my applause!

Plan on packing your own groceries because they only have one check out lane open regardless of how…read morebusy they are and last Sunday they didnt have any cashiers working at 9 am. Horrible customer service.

The Take over hasn't started out so well. The sale prices aren't in the computer. I spent an extra…read more10 minutes going from check out to customer area to get the pricing right. What used to be a GREAT store! Check Your Reciepts!

I already complained about this BUT WHY is your cornbread so hard and chewy? Oshkosh Festivals…read moreisn't like that!!

I have always loved Kwik Trip. This one is closest to my new place in Neenah. It's always busy…read moreand the staff is always friendly. It's clean and there is lots of parking. I always feel safe going there which is a plus for a single woman. I love the consistency of great customer service I've seen in every single Kwik Trip I have visited. I wish more places would spend the time to teach their own staff that customers are not a disruption of their jobs, but they ARE their jobs, I have a Kwik card too and it's great to be able to go online and see all my activity and pay my bill online, and if I have a question or concern, some excellent person makes it right immediately, courteously, and the first time. Great job Kwik Trip Corporation.

Went in to get something to eat at 4:30pm. Today is National Mac & Cheese day and they had Mac &…read moreCheese sign on the soup bar. Totally empty container. Asked if they were refilling and they said "we only put soup on the bar". I showed them the Mac & Cheese sign on the bar then they said they would not refill it due to waste. Was shown some tiny dried out pre packed cups of Mac & Cheese on the warming tables. Just left to find food elsewhere. Sad because KT use to be very customer service oriented.

We had ordered 3 sandwiches, chips, and pickles, *clearly* too large for one bag, but that wasn't…read moregoing to stop our determined JJ worker from trying, and grousing when I asked for two bags -- don't they know that the customer is always right ? . More importantly, they got our order wrong. So,the answer to what part of "no tomatoes" and "no mayo" do you not understand turns out to be, evidently , the "no". Fortunately there are lots of sandwich shops around the area from which to choose...

On July 23, I ordered from Jimmy John's and my order was incorrect. The store told me they would…read moreput my name "in the book" so I could redeem a free sub on a future order. Yesterday, I called the Neenah Jimmy John's (Store #0623) to redeem that sub and placed a delivery order. I was informed there were no Jimmy John's drivers available, so the order would be delivered through a third-party service. That was perfectly fine with me. The order was expected around 6:45 p.m. A little after 7:00 p.m., my husband received a text saying it had been delivered. Unfortunately, it was delivered to the wrong address. My husband immediately called the store to explain what happened. The employee he spoke with, Chris, was extremely rude (we were on speaker). At one point, she told him, "I don't have to help you." When my husband tried to explain the situation, she sarcastically said, "Bye," and hung up on him. I called back and spoke with the manager, Alex. She claimed there were phone issues, but that wasn't what happened. Chris intentionally ended the call after saying "bye." Alex then told me I would have to contact DoorDash for a refund because they handled the delivery. That didn't make sense to me since I placed the order directly with Jimmy John's, not DoorDash. I asked to speak with the store manager's supervisor, district manager, or owner, but Alex said she could not provide any contact information. It's hard to believe there is no way for a customer to escalate a serious complaint to someone above the store level. After getting nowhere, receiving conflicting information, and dealing with rude customer service, I ended the call. In the end, I never received my food, never got my replacement sub, and never received a refund. This was the worst customer service experience I've had. I would not recommend the Jimmy John's in Neenah (Store #0623) based on how this situation was handled. I

Looks like they are under new management. Store looks very clean. They have a huge selection of…read moreliquor and beer and pizza is pretty good.

This place has more thrash flying around than the little chute land fill and numerous people living…read morein the parking lot for weeks on end. This "new" fuel station looks like it's 30 years old already. Dump

Was helped today Dec. 15, 2018 at the Neenah Pick n Save on S. Commerical St by 2 wonderful helping…read moreladies by putting money back on 1 gift card and taking it off the other card

10am on a Saturday morning and there's ONE cashier open...everybody else has to toil and labor to…read morecheck themselves out on their super-annoying system. The manager is sitting in his office doing nothing. The customer 'servoce' person is doing nothing. Three other people that work there are standing around doing NOTHING. The price here are out of control, produce is old, no seafood counter...just awful. And the busiest day of the week, with ONE cashier open. A complete FAIL...Festival Foods is so much better, with actual people that help you.