Small place but real nice people. New owners that are super nice. Food is awesome smelling and they…read moreseem busy. Prices are average.

Cheese steak sandwiches are some of the best ive ever had. Onion rings are great to. Place looks…read moresketchy but definitely have to try it. Its on our list to stop when were in the area. I rated it on food quality and taste.

Decent food, the steak wasn't chopped and the grilled veggies were raw. Felt rushed to cook the…read morefood, but needed a little more time. There were a lot of young staff that may need a little more training. Friendly staff, the inside was ok, a little ran down. Good location. Ok ambiance, newer tables and chairs.

Great spot for a quick and tasty meal! The cheesesteak was fresh, flavorful, and made just right…read more Friendly staff and fast service made the whole experience even better.Definitely coming back again.

ATTENTION: due to an equipment failure they are serving out of the bar two doors down (there are…read moresigns on their doors to point you there). With that being said, per the bartender there, they will not have cheesecake until they are back in their original building (time unknown). I think the rest of their menu is still available but I'd say call or order on doordash before making the trip.

You ever had a place hyped up to where you went and just was like...meh???? Well, this ain't that…read moreplace. A friend recommended this place and when I say the food didn't disappoint. The young lady at the register was very helpful bring it was my first time. It just overall was a great experience and I'll definitely be back soon.

I ordered through UberEats even though I knew there would be a longer wait because I am far from…read morethe restaurant. I don't even know where to start! Even though it took 25 minutes to get my order, the food was still HOT! Not warm, but HOT! And the drink was cold and undiluted! What?! Now the quality. Y'all, nobody told me these cheesesteaks were going to be so freaking good and with a GOOD amount of meat! The bread was SOFT! The onions were caramelized with just enough crunch left to give them character, but not enough for them to be acrid and offputting. That's not cheap cheese on it either. Not paseurized processed cheese product crap, but REAL CHEESE! I wanna know where they get their jalapenos because I want some for cooking at home. No lie. I don't know what kind of oil and season are used for the fries, but I'll make the trip out to Gurnee Mills just for a load of their fries. You would think it's hard to mess up fries, but almost every eatery in the area does. They should send spies into Charleys to discover how to do better. I'm doubling down on cardio for the next few days just for today's lunch. Worth it.

Service was just meh. However, the Cheesesteak was below standards from other Charleys locations…read more Does not match the pictures they have posted on their walls. The serving of meat for the regular size sandwich was very minimal. Look at the picture attached. Most embarrassing cheesesteak ever made. If you enjoy overpaying for bread and less meat, this place is for you. Don't recommend this place at all. Hard pass.

Ordered last night. One burger. Got none. Two cheesesteaks with only fried onions and cheese. Got…read morethree with cheese , Raw onions, lettuce, tomatoes. Not a single item was correct . That's just terrible. I'll never be back.

Very little meat poor quality of food I wish it was like the east side location I use to go toread more

Awful food. We ordered delivery and there were several items missing. What they advertise versus…read morewhat they deliver is wildly different (see pics). For example, no cheese "sauce" on the sandwiches - it was congealed American cheese slices. Much of the food (like the fries) bordered on inedible. Don't make the mistake of wasting your money here.

From the owner: Hungry? Size matters. Get your cheesesteak fix satisfied with a 6″ or 12″ Classic Cheesesteak and a…read morebucket of Loaded Cheesesteak Fries. Get spicy with the Chipotle Cheesesteak. Love Buffalo Chicken? We got Buffalo Chicken Cheesesteak for you. End on a high note with our Brownie Bites. Pardon My Cheesesteak is available for delivery and pick up in select locations nationwide.

Always open and have amazing food, service and ambiance. Good for children and groups of people and…read morealways open, even on holidays and late nights.

My recent experience here was short and sweet. I can't speak to their food but I'd give their…read morecoffee a thumbs up! My dad and I stopped by the outside drive-thru portion of the restaurant in search of a morning drink. The menu looked really extensive with lots of breakfast items, sandwiches, bagels, and hot dogs. I've yet to try any of it so I'll have to return for that, but in the meantime, I was happy with my iced almond milk latte. The service was quick and social-distancing was practiced by the staff (thank you!). I love the idea of being able to walk up to a window and order, as opposed to needing to enter into a building as this time. If you're out on (a much-needed) walk around this part of town, swing on by and support local!

I was greeted with a smile and very pleasant service. They even give military discounts with no…read morehesitation. The food was delicious . I will go back again for great service and food.

I must've hit the jackpot with the guy who took my order and made my food because I had exactly the…read moreopposite experience as the other reviewers. The man who helped me was kind, walked me through the menu options, made my bacon cheeseburger exactly the way I asked and was pleasant when I picked my order up. Took him about five minutes to make the burger and fries. The party was cooked perfect, extra pickles just like I asked , the bun was one of the best fast food buns I've ever had, and the fries were warm and crispy. I will definitely be back.

Employees said they'd be with me in a second but they went back to talking with each other and…read morebeing on their phones. NEVER coming back again

Overall- the concept is good. Cant really exempt from mall fast food, but its fresh made. Steak is…read morenot bad, but the fries are not. Fries are put in box without wraps ..oily and not crispy.