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    Cousins Subs

    1.6 (53 reviews)
    Open 10:00 am - 10:00 pm
    Updated 2 months ago

    Order Cousins Subs Takeout or Delivery

    Cousins Subs Photos

    Business Info

    COUSINS SUBS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Dogs allowed

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    Sandwich made wrong..

    So cousins has been hit or miss. Today was terrible. Ordered food w no tom no onions no lettuce due to family food allergy. Restaurant employee got angry at me saying food was fine. It was not. After 24 minutes waiting the food came out wrong. Waited longer and took that food home. Still smelled awful and made wrong. And it was. So got back in car and drove back to try to get the manager to fix this poor situation. I also commented they charged over 2 dollars when my daughter just wanted a small tap water. We never got the water and were overcharged. So no real apology or any effort to fix this mess. I now wasted 2 trips from home and an hour to get correct food. I was offered nothing but my money returned. No replacement food or upgrade or whatever a good manager would do after multiple failures. I took the food back to them twice. So they can see the exact problems. If i was a manager i would have refunded and made an apology for over charging and wrong food and offered to get correct hot fresh food made because i wasted two trips and spent an hour trying to get food out of this cousins. Does cousins have any corporate oversight or training on how to rescue things that went wrong ?? My guess is no.

    Bill H.

    Service is very slow. Subs seem expensive to me but they claim to use higher end ingredients. On my visit order 3 subs at 1:00 on a Saturday to eat in. Subs were just 7 1/2 in turkey($5.49) and Italian($5.99). No toasting, no grill no fries. Everything was a mess inside from ordering to food prep. They seemed to be prioritizing the drive thru orders because that kept flowing. Inside was another story my subs took over 20 minutes, for 3 cold subs. Subs tasted great but not worth the wait. Can't give a higher rating for such slow service. Next time it will be the drive through or just not even stop.

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    4 months ago

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    Kristen T.

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    1 year ago

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    Max D.

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    6 months ago

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    2 years ago

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    Natalie F.

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    1 year ago

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    Kristen T.

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    6 years ago

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    Max D.

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    3 years ago

    Lobby often closed due to 'staffing shortages' In other words wr dont want you here so we don't pay our people enough money.

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    Natalie F.

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    4 years ago

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    Max D.

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    3 years ago

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    Natalie F.

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    3 years ago

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    5 years ago

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    Max D.

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    5 years ago

    I'm not sure why this Cousins doesn't rate well, every time we go we get a good meal. Oh well to each there own..

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    6 years ago

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    8 years ago

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    3 years ago

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    5 years ago

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    Natalie F.

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    4 years ago

    Awful experience, employees couldn't care less. Left after 30 minutes with no food, at least I got a refund.

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    4 years ago

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    7 years ago

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    8 years ago

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    6 years ago

    Thanks For your response Max. I sent in feedback to corporate via the app the same day I posted this review. Still have not heard back.

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    Max D.

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    4 years ago

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    4 years ago

    Third strike. I'm sitting here parked at the side door waiting on my turkey sub for 40 minutes. I ordered ahead online.

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    7 years ago

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    9 years ago

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    5 years ago

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    5 years ago

    Worst service, like other reviews, ordered online and still had to wait 40 min. Food is fine, but that'll be the last visit.

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    5 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Cousins Subs

    Review Highlights - Cousins Subs

    I'm not sure why this Cousins doesn't rate well, every time we go we get a good meal.

    Mentioned in 3 reviews

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    Benji's Deli & Restaurant - Mold on bagels

    Benji's Deli & Restaurant

    3.9(254 reviews)
    2.1 mi
    $$

    I ordered food from Benji's at lunchtime recently because I wanted to get some corned beef for my…read moreBF on St. Patrick's Day. I tried a tuna melt, having been underwhelmed by a breakfast experience on a prior visit and since I don't eat meat. the sandwich was good and I enjoyed the challah bread until about halfway through when I hit a fishy bite and was put off. The accompanying fries were very good. BF really enjoyed his Reuben, which was filling and meaty - thus the 4 stars. I'm waiting for a winner from Benji's, but as a vegetarian, I might be waiting a long time.

    So sad. This is not the benji's I've loved and eaten at for 30+ years. It was a snowy Dec 30th…read moreand I stopped in to pick up some chicken soup for a sick friend. There were several servers hanging around and it wasn't clear where I could order. Sat at the counter and was ignored for 5 min. The server came over and told me to go to the deli area. It was a challenge to understand the clerk. A quart and pint of soup with a bagel and lox was $40. While I waited i read recent reviews and was alarmed. What happened to the best Jewish deli in our area? The lox tasted very fishy, like smoked fish. Unlike any lox I'd ever eaten. I asked for capers and regretted it; there were so many and with only the tiniest shmear of cream cheese, it was inedible. Too salty to be edible. The bagel was ok, but couldn't eat much of it. The chicken soup with mishmosh also disappointed. The lid was swimming in grease. I discarded it carefully. There was 1 matzo ball (ok), tons of noodles (meh) rice (ugh - underdone and inedible) and a kreplach ( I had to spit it out - filling was rancid and sour). The broth was tasteless and unseasoned. What happened to Benji's? So sad.

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    Benji's Deli & Restaurant
    Benji's Deli & Restaurant - Mold on bagels

    Mold on bagels

    Benji's Deli & Restaurant - Interior

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    Interior

    Cousins Subs - sandwiches - Updated May 2026

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