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    Courtyard by Marriott Springfield

    3.2 (81 reviews)
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    Breakfast Burritos and Starbucks coffee
    Kevin H.

    Courtyard Marriott Springfield, VA This an impressive hotel with all the amenities you would expect from a Marriott brand. The hotel is dated however has character. I do miss keyless entry and contactless check in.The onsite restaurant "Bistro" is servings some really good breakfast. Check-in: check in was effortlessly, we arrived late that evening and had to wait to be buzzed in. Room: Spacious room with good working air conditioning. House keepers were friendly and accommodating with exchange of towels and the amount of trash we left at the door. Amenities: onsite restaurant, full bar, gym, laundry business center, meeting rooms and friendly staff.

    Steve G.

    This is an older Marriott property, but I'm glad I chose it while stopping over in Springfield. I like the location, the parking, the friendly staff. They do a good job with breakfast here. The rooms are fine. Prefer they address the chlorine smell on the first floor near elevators that permeates from the pool area. Don't miss Mikes American restaurant, just a 4 or 5 minute drive away.

    Popcorn is in the couch
    Deajia R.

    My Nanna and I traveled from Ohio to see our relatives and decided to stay at the Marriott. First I want to say parking was originally $15 dollars a night and the clerk said it was because of competitive parking. Okay I can understand if we came during a time where events were held but that was not the case he did knock $5 off the parking. The parking lot horrible plenty of potholes. When finally arriving to the room, we've noticed the windows were really dirty. The window seal was peeling off and holes in the screen. What we thought was odd is that there was a sign up in the bathroom that said to reuse towels... I have never seen that in a hotel. Pen marks were on the wall beside the bed. The pullout bed was not thoroughly clean. There were popcorn kernels at the bottom . The water only got hot one out of the three nights we stayed here the rest of the time it was lukewarm. The pool looked very unkept and dirty. We expected far more better considering this is a Marriott Hotel. The best thing I'm my opinion was the courtyard well lit the fire pit was comfy and staff were pleasant. Sad to say that the Marriott will not be a place we consider next time we come back in town

    Parking lot
    Mark H.

    I stayed here for a week in late November. My wife joined me for the weekend. If the front parking lot is full, then there are parking spaces all around the hotel. The room was comfortable and most equipment worked well. No free breakfast. I would appreciate free hot drinks in the lobby. Some staff were attentive. A young Indian-American man at the front desk was very helpful! So was the lady working breakfast. But quite often, there was no-one at the front desk or bar. The woman working the bar in the evening was usually elsewhere. We often waited more than ten minutes for her to turn up, to take our order or to pay for food

    Anissa W.

    We stayed here while attending a basketball tournament. It was very close to the interstate, shopping, and restaurants. The pool was closed, which was a bummer for my son. The room was gross and dirty. There was hair everywhere. The toilet wouldn't flush & when we called the front desk, they said the maintenance guy had just left. Ummm, ok. We tried our best to spend as much time away from that room as possible because it was truly disgusting. For the price we paid, I expected much better service and a cleaner room. They claimed to be remodeling downstairs, but I think they need to start by deep cleaning their rooms. I wouldn't stay here again even if it was free.

    Common area on the first floor
    Angela E.

    Last minute night out for me and my Husband for his birthday. Lol. Last minute seems to be our thing. Husband's birthday is tomorrow and we are having dinner at Mike's with our Children so we decided to spend the night out afterwards and wanted some where close by the restaurant. Have to spice it up anyway you can. I made the reservations online and check -in was fast. The Gentleman checking us In was very pleasant. There was also an option to self-check in. The room was a little small and dated but it was clean and good enough for a quick visit away from home. We didn't stay long as my Husband wanted to sit outside by the fire pit to smoke a cigar. I being the good Wife that I am joined him outside with my blanket. The Gentleman came out to light the fire pit and we enjoyed Cognac by the fire-for a short while because it was 37 degrees. Went back to the room, got dressed and had dinner with our kids and came back to relax. The bed was comfortable and we both had a good nights sleep. We were up and out early because we both had appointments that am. Quick checkout and we were out the door. Not lavish but clean and nice enough for a quick visit.

    Jordan K.

    I had to change my room due to it shaking like a 4.0 tremor in SoCal. I think my room was above the boiler or something but it just shook every so often. When I asked if they can check on what's causing the issue the desk said they were short handed and will call me back for a room change. I ended up waiting an hour and calling back to get a new room as they never called me. Rooms were clean and nice. Friendly staff that assisted me at the desk. The WiFi on the 4th floor was intermittent.

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    Review Highlights - Courtyard by Marriott Springfield

    5]; 4) atmosphere, ambience, public facilities, lounging areas and access to an office center and Wi-Fi access [Score:4.

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    The Garden

    The Garden

    (2 reviews)

    The Garden is truly a hidden gem...too bad the first review was yesterday. LOL...jk. My friend…read morerented the space today for a baby shower and it ended up being the best baby shower I have ever attended...period. The staff were friendly and very professional. The space has a cool outdoor garden brought indoor vibe and also has an outdoor area for cornhole and inflatable fun for kids. The bar area is well designed...heck the whole space is well designed. I don't know what they charge for catering, but it seems like you can bring your own catering as well. If I had something to celebrate, I'd rent this space in a heartbeat. Thanks for a great experience! :-)

    Something different . I dig it. Friends of ours celebrated their joint Birthday party and the theme…read morewas "The Roaring 20s" . So it was cool to dress up and help them celebrate their birthdays. Venue reminds me of an old school Rave . Plenty of parking and room for 40-50 people easily . When you rent it out , you get the entire facility for your party !! Included Bar tender and In not sure if the DJ was separate or if they hired him separately. Not sure if they gave him some type of playlist or if he chose the music but that was probably the only negative... he clearly wasn't reading the room . I would def recommend this spot for birthdays, wedding party's , or large get togethers. But request your own DJ One last cool thing was .. the metro and amtrac trains are literally right next to Building , separated by 10 foot privacy fence but when the trains roll past, they are at full speed and it seemed to be something everyone was kind of intrigued by and surprised by I guess because of how fast it's going by.. just a cool but safe unique thing everyone was surprisingly excited about when they seen it for first time

    Super, Awesome & Amazing

    Super, Awesome & Amazing

    (31 reviews)

    Went on a Sunday toddler hours 9-1130. I have to say I like the set up. It is definitely nice to…read morehave certain hours for the younger kids. A lot of space to walk around. Free coffee during this time for parents. The only thing I didn't like is the arcade. Several of the games weren't working and I feel like it would be better if it was separate like in a separate room because it's easy for the young kids to get distracted by the arcade. In general I liked the bouncy houses and big climb up area with slides. Will probably go again!

    Review of water park only:…read more Don't buy for the whole family. We made the mistake of buying for a family of 4, but only small kids would enjoy this. Could have saved half the cost by just buying for 2 kids. You definitely don't need more than an hour either. It's really loud, so it's not great for autistic or sensory sensitive kids. My kids don't enjoy water directly in their face, and there's nowhere to go that doesn't have water landing directly in your face. There's nowhere for adults to sit, and it's a small room so there's residual splashing everywhere; wear pool shoes even if you don't go on the play structure and are just supervising the kids. During the 5-minute breaks once per hour, it would be nice if you could use the adjacent pool I but it was occupied with aquatic sports teams. Staff were very friendly, and the overall sports/rec facility looks huge and very clean. Locker rooms were very clean as well. For our family, however, it just wasn't worth the price paid nor was it the type of water park that would work for older kids or autistic kids.

    Sullivan Place

    Sullivan Place

    (142 reviews)

    Very disappointing experience with Sullivan Place. Management constantly adds unexpected additional…read morecharges that were never clearly explained. Even after moving out, we received a long list of extra fees that seemed unreasonable. Communication with the management is very difficult. They are not willing to work with tenants or offer any flexibility, and it feels like they are always looking for ways to charge more money. Overall, the experience felt very stressful and unfair. I would recommend future tenants to read every detail very carefully and be prepared for many additional charges.

    TERRIBLE! 1…read more Residents are FORCED to use a unheard of internet provider at an OUTRAGEOUS cost! 2. Management is rude and often ignores messages from residents not to mention you can never get a hold of anyone to speak to face to face. The General Manager doesn't even give out a direct email address to talk to her! 3. DIRT everywhere! In hallways, and floors not to mention there's trash being thrown all over the trash rooms! 4. Horrible security! Front doors are not very secure. Hardly any cameras anywhere! Security guard plays on his phone all night! 5.. Restricted dog breeds are all over the Community and I receive a unjustified and wrong notice regarding a potential pet in my apartment! 6. Residents are dirty, loud and management does t do anything to rectify the issue! 8. My shower had BLACK MOLD when I moved it and I clean my apartment regularly and is still an issue I'm having to this day! 9. My sink still has black stuff coming out of it as well as my toilet! 10. My washing machine and dryer are old as dirt! I only live here due to the proximity to work! AVOID AT ALL COSTS On a positive note, they do a good job at negotiating a rent increase but it's a struggle to even get that! You'd think that a tenant that's been here for 5 years and is in EXCELLENT STANDING wouldn't have to put up with ridiculous rent increases every year!!!!!

    Residence Inn Springfield Old Keene Mill - Bar Area

    Residence Inn Springfield Old Keene Mill

    (62 reviews)

    $$

    Decent stay for the price. Definitely some areas for improvement but overall, not bad…read more PROS: -This hotel is conveniently located walking distance from a number of shops, and convenience stores including Trader Joe's, Whole Foods, Total wine, CVS, Starbucks, as well as a few restaurants. There's also a gas station next to the hotel with rather reasonable gas prices. -There is ample, free parking on site. The hotel also offers access to the top floor parking deck from the second floor -Room is cozy and spacious and comes with all of the amenities this brand is known for (refrigerator, dishwasher, microwave, dining table, etc.). The decor is a bit dated, but it's very comfortable. -Very quiet stay! even though I was not in my preferred top floor corner room, the staff did their best to accommodate me and the room was perfectly and delightfully quiet. -The breakfasts here are definitely some of the best I've had at any Residence Inn. They offer egg white frittatas, fried potatoes, scrambled eggs, muffins, bagels, English muffins, oatmeal, boiled eggs (conveniently already shelled and bagged), fruit, and of course everyone's favorite... The Belgian waffles. (There was only one waffle maker though. They should invest in at least one more, to minimize the wait time). Instead of one whole waffle, the waffle maker makes four mini waffles. Perfect for decorating them and topping them with whatever you want. And in addition to syrup, they also offer Nutella, a variety of jams, honey, plus almost a dozen toppings including coconut, raisins, sunflower seeds, banana chips, and a few other fun things. Paper plates are available upon request, and they also offer tiny to-go cups for the syrup. -shower has a nozzle with adjustable setting so I don't have to do the "rotisserie chicken" thing to rinse off. -Washcloths and towels just the right balance between coarse and soft CONS: -The sink area is very small...not enough space for all of my toiletries, but I made it work. -At other Residence Inn locations, there was flavored ice water available 24/7. That is not the case here. While they do have a standard water fountain, it's very difficult to fill up water bottles. I highly recommend adding a water bottle fountain accommodate those of us who travel with our water bottles. -The in-room clothing rack is too close to the ground. I like to iron all of my clothes and hang them up in the closet when I first arrive. However, the highest clothing rack available in the closet area is still so low to the ground that the bottom of my knee-length dresses touched the floor. -The shower takes a very long time to get warm, and the water pressure is frustratingly low. Even with the attachment, it still takes forever to rinse off. -The in-room iron was so old and emitted clouds of dust onto my clothes whenever I used the steam function. Additionally, the gauge was worn so it was difficult to see what setting the iron was on. The mini ironing board in the room made it very difficult to iron clothes. A full size ironing board would have really been helpful. -I have concerns about the availability of the front desk staff. Most of the times that I passed the front desk, there was no one there. It's been this way since the moment I arrived. I walked in and waited at the desk for few minutes before someone finally showed up to check me in. Very early the next morning, I came down to the lobby looking for the fruit infused ice water, and the only employee I found to ask about it was taking a snooze in the bar area. Later the day, I went to the front desk to report a dead insect in one of my light fixtures, as well as a malfunctioning door lock. I returned to my room 8 hours later only to find that the dead insect problem had not been addressed. I called the front desk multiple times to follow up that evening, and no one answered the phone. This situation was only resolved when I went down to the front desk the next morning to complain. There was only one elevator working during our stay, but there were no notices on the elevators or in the lobby to notify us. That made it very difficult to get to where we needed to be when all of the guests and the hotel staff were. sharing one elevator.

    I was advised by a friend that this hotel location was central to my travel plans. The Residence…read moreInn Springfield was located by major highways that made it easier for me to meet my personal and business requirements. The Hotel offers free high-speed Wi-Fi, complimentary breakfast and their suites are spacious. The staff was friendly and tried to be as accommodating as possible under my circumstances. When I entered my room, it was clean and looked comfortable. We noticed the phone in the room was inoperable, so we brought it to the front desk for replacement or repair. Later we also noticed that the several TV channels were not operable, and there was not any internet. I had spread sheet analysis work that had a deadline. Luckily, I headed to a friend's home to complete it. When we addressed all these issues to the front desk, they noted that the internet was down, and they are attempting to repair it. That evening, we noticed that the heat was not working properly, so once again we went to the front desk, and they sent someone to our room to repair the thermostat. They left assuming success, but the next evening it was quite chilly still. I addressed all these issues with the front desk, and they stated that they could not do anything for the inconvenience. I ask them to provide me with Marriott support contact information. I am a long-standing Gold Member of Marriott Hotels that has never complained about occasional issues. But in most cases those issues are resolved by the hotel management. I am guessing that this is an isolated situation, so I hope, but I cannot ever lodge at this hotel again when I receive an answer from the front desk stating there is nothing we can do about your inconvenience.

    Courtyard by Marriott Springfield - hotels - Updated May 2026

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