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    Courtyard by Marriott Jackson

    2.6 (7 reviews)

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    Nena M.

    I booked this hotel through Expedia. Which was pretty easy. We arrived and the hotel was clean and nice. Check in went smooth, although when I called i specifically asked if the pool and hot tub were working, they stated yes we were told at check in that the hot tub wasn't heating up, we were her literally here FOR the pool and hot tub . We were in room 208, second floor. We went to our room and everything was clean, fresh everything as to be expected. Nice touch putting the customers name on the tv. There is a microwave and mini fridge in the room a long with the mini coffee pot and coffee. The bathroom was spacious. I didn't expect to see full sized shampoo, conditioner and body wash attached to the wall. Nice touch. Fresh towels, wash clothes and soaps and hand sanitizing wipes along with some make up wipes. Through the night it was extremely hot in the room, no matter how low we turned the heat. The next morning we all got dressed and hurried down to get our breakfast, only to be told they didn't have a typical free continental breakfast. But we could purchase breakfast sandwiches and coffee from the "bistro" inside the hotel. No thanks. We went to IHOP and had a delicious breakfast. This hotel is mediocre. At best. 2 stars due to the fact that I was told over the phone 4 days before that the pool and hot tub were in fact working. Then we check in and the hot tub in fact weren't... very dissatisfied. We most likely won't be back and won't recommend this hotel to anyone.

    James the cook and bartender is amazing and made the best burger!! I'd give him 5 stars for service. Girl behind the counter wasn't that helpful at checking in but also smelled of vodka.. ‍

    One of the three bugs we found crawling under the sheets. Zoom in and you'll notice it is not a stain.

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    Courtyard by Marriott Jackson - hotels - Updated May 2026

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