Didn't realize our heat pump wasn't working for months using emergency heat. Chris came and put in…read morea new system, gave us a good deal and didn't try to give us a more expensive unit, didn't upcharge labor like a lot of other quotes we got. Works better and we like the unit is smaller/looks nicer and works better than our last. We told him what we could afford and he gave great service, got done fast and stayed in our budget. It took him a few days to order the parts then two days to do the switch.

This guy is a legitimate professional! He came out to my home and introduced himself before…read moreentering my home!, Came in and went right to work. He communicated everything he was doing, explained what was going on with my Central Air, gave some suggestions as for what to do with our 2nd floor because it has poor air flow with no return vents. This guy went above and beyond. He didn't have to go upstairs and check our vents after he fixed our central air issue and he didn't have to suggest anything to help us with keeping the 2nd floor cooler! He was very friendly and did not rush. He took his time and made sure he he did the job right. He also was very friendly with our dogs. We have 4 of them ! He just made me feel comfortable and confident with his work! I appreciated his time and business!! After dealing with a very unprofessional person yesterday and got no answers and nothing done to our unit, this guy was a breath of fresh air.. I highly recommend him! His name is Chris! Check out his website! Chris is you read this, Thank you again!!

We decided we wanted to add ductless AC to our home.. Our…read morefirst impression of the sale rep...Gary White.. was what a company person. He gave us a little history about Boltz and said he had been with them for over 20 years...made me think we have the right person for our air conditioner needs, estimate. Its been weeks now! We called the main office and sent an e-mail! Nothing !!!! It must be nice that your business is doing so well that your sales rep doesn't need to drum up new business. At the least, return our phone call. You could still send us the simple job estimate we requested, but I guarantee you won't be getting our business. We were trying to stay with local business. We'll stay local, it won't be Boltz though. Disappointed !

Late season residential AC failure. We have an 18-year-old unit and recognize we are close to end…read moreof life. In this case however it was a simple change of capacitor and cleaning. Our technician John is TOP NOTCH. Friendly, respectful, polite, knowledgeable and hard working. His professional and affable demeanor show that he is a true craftsman and customer focused. Anna the dispatcher is friendly and helpful and sent our tech earlier than expected, which was perfect as we reached mid day 90s with brutal humidity. We've never been concerned by the pricing as it is fair and what you would expect to pay for this service in our region. Despite the family owned company being sold to Rhoads Energy, the fast and friendly and professional response with fair pricing, among other things, are the hallmarks of what the business was and will continue to be with the staff they have.

If I could give zero stars I would. Let me tell you I had this company install a furnace for me…read moretwo years ago. I was very happy with their service at that time. However, I had my husband call them concerning our central air conditioner that wasn't working correctly. First off it took them about a week to just call us back. Then when they finally did call us back and finally got around to sending someone over to check it out all they did was add freon to the conditioner, charged $255.00 and told us we needed a new unit. We called several times after that and it took forever for them to get back to us. In the end we went to another company. We learned that when the furnace was put in two-years ago, the installer messed with the coil, which caused leaks. Long story short, we put in a new conditioner unit and they had to replace the coil which I had. I no longer would recommend this company as the larger they get the less customer concerned they get. They also need some more experienced installers and service people!

Berks Energy was a great company to do business with. They were prompt and courteous. Their price…read morewas competitive and, we felt, fair. The work was done with professionalism and we got a quality central A/C unit installed . We were very happy with the service and we would definitely recommend Berks Energy to anyone.

Air condition needed repairs after it was struck by lightning…read more The tech did a great job July 1, 2025 and the office was responsive up until I made the payment on my credit card that same day it was repaired. I originally todo the tech I didnt need a receipt but decided I was going to submit yo my insurance company. The company ghosted me. After about 10 calls and 5 emails and also contacting through the website, I still have gotten a response. well they did send me an email with a line that said service call and $0 on it. I needed them to list the products that were replaced with the total. They can put paid and $0 owed if they want. all of this and it's 3 weeks later. i even drove to the address on their website and it's a corner lot with no building. The open 24 hrs a day is an answering service that you will never be able to speak with someone that can help you. They said they would label it as urgent. Even that doesn't help.

Ian from Just in Case Plumbing just left after a service call this morning to fix a failed bidet…read more He replaced the shut off valve too. As well as snaked a bathroom sink. He was professional, competent and pleasant. He'll be back soon to replace a garbage disposal. I am happy to have a plumber on my list of great contractors!! Tyler was great to deal with too.

I just had my first visit from Sal Venezia from Pure Home Comfort. Five stars all the way around -…read moreprofessional, got right to the problem and determined the outcome, and immediately proceeded to fix the air conditioner mishap. First-class service. Will absolutely use him for all future needs. HIGHLY RECOMMEND.

This dishonest guy tried putting up almond colored line set cover on front of house next to WHITE…read moreline set cover!! And he didnt finish job!! STAY FAR AWAY!!

I do not recommend at all. I was not going to leave a review because I was refunded part of what I…read morepaid. However, I would not go with Berks Plumbing. It was overall terrible experience and as time goes on I realize it could have been catastrophic if I moved forward with them. I had a clogged drain and got an invoice from Essig on what it would cost to move forward with what was needed. Essig was at my home for several hours trying to clear my drain line. Did not try to upsell me on anything I needed. Jim was absolutely fantastic and straight forward and has proven to be a man of his word with Essig plumbing. I called berks plumbing for a second opinion and hydro blasting because it was recommended from a friend who is a plumber on the west coast after the traditional snake from Essig was unsuccessful before going into the foundation. Mike from berks plumbing quoted me at $2000 for hydro blasting and to clear the drain. However said if I bought a $4200 he would only charge me $1,100 for the hydro blasting. Beware single ladies, he is going to say run it by your significant other. I thought it was considerate at first, however, after sharing my experience with other members of the community, this is how he works even when he worked at other companies. Mike is a sales man, he cares about taking your money for the lowest quality work. He sold me on the water softener system, that I did not need and was not in my budget if I needed my pipes replaced at $8,000. He told me it would be beneficial to reduce further erosion on my old cast iron pipes. He assured me the hydro blasting and water softener would solve my issues. And I did not need my pipes dug up in the basement and replaced. I DO AND WHEN I SAW WHAT I SAW WHEN THEY RAN THAT CAMERA I KNOW BERKS PLUMBING SCAMMED ME!! They came out the first time, "ran a camera" (it never happened) and somehow what Essig couldn't get through, they chain snaked and claimed it was hair and lint and "successfully removed the blockage". When I asked Ardie, the plumber Mike sent for the job, to see what was removed from the pipe that was causing the drain issues he said he got rid of it already. Then I asked him what he saw on the camera and if there was a lot of erosion and he said "it was just dark". Ardie said he ran a small load of laundry and there was no issues and I was good to go. I ran a normal load of laundry in my washer and it backed up into the utility sink. Mike sent Ardie back out to correct the job. They came back out and I demanded to see what was going on inside the pipe. They used the same camera and as soon as they got in the pipe there were several holes in my drain line. Water was going under the foundation of my home and the pipes absolutely needed to be replaced. They didn't do their job properly the first time, I did not need it snaked or a water softener. I needed them replaced as Essig told me. Then when I informed Mike I was going with Essig he completely bad mouthed them. Said they do shotty work and will try to upsell me on everything. Coming from the guy who did just that. He lowered the price of the job and wanted to do it when I wasn't home. Red flags all around with him. Then he called me several times reducing the price of the job. I told him it wasn't about the money anymore that I was not confident in their ability to do the job. Mike was going to do it the next day. I live in west reading where you need a permit to do this type of work. He wasn't going to get the permit. He also told me the floor drain doesn't get replaced because they're obsolete which is also not true. I have text messages and I have a recording of the conversation between us. That's how unsure I was about this company. I would steer clear. The employees are unprofessional and their work is not of quality. They want your money. That's all, in my experience.

Our bathroom tub faucet was dripping. We called Berks Plumbing Specialists and they arrived within…read morean hour. The technicians were very courteous and answered all our questions. They were very knowledgeable and made sure we were satisfied with the work they were doing. We will use them again.

JB Plumbing HVAC is amazing! I built a new home less than four years ago. We noticed a water mark…read moreon our kitchen ceiling - and immediately called JB Plumbing. They were out within hours, quickly diagnosed the problem and fixed it immediately. Professional workers, prompt resolution - all at a fair & reasonable price. They fixed the leak and repaired the ceiling wonderfully. The only team to call for your plumbing and HVAC needs!!!

Their construction division installed new windows. Thankfully I had a ring camera because their…read moreinstallers didn't know what they were doing. They came back and fixed the installed but promised to oversee all work. That didn't happen so now we resorted to a warranty letter which they tried to shortcut. Their workers did a poor job of cleaning up after themselves and also used the restroom but didn't flush the toilet. Very disappointed for spending $13,000. I would not recommend for any services if this is how their ownership allows this to occur even after numerous conversations with them.

Every time I call I never have trouble getting a person out within a day or two. Even in…read moreemergencies I have had no issues with this company. They are a top notch, very professional company. I always ask for Ryan S. when I have jobs I need done. He is always friendly always courteous and always professional. If you want the job done right you need to give this establishment a call.

We just upgraded our central air conditioning system to a new, more efficient system and it was a…read moreno brainer to call Witmer. For the past 15 years we have used Witmer to service our existing system, which they also installed, and we have NEVER had one complaint with ANY of their technicians. In fact the technician, Eric, who installed the York system 15 years ago was the same technician who also just installed our new Amana system. How often does that happen?Speaks volumes for Witmers employee retention. Eric and his co-worker Luis, were very professional and courteous and left our house as clean as it was when they started. From the time we contacted Witmer for a quote, and then gave them the okay to move ahead with the work, it was less than one week to have have our new system up and running. We are looking forward to having them continue the yearly maintenance checks and servicing and can HIGHLY recommended them for any of your HVAC needs.