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    County Line Home Services

    4.3 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - County Line Home Services

    Balcony addition

    Deck construction

    County Line Home Services Photos

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    8 months ago

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    2 years ago

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    Complete Exterior Solutions

    Complete Exterior Solutions

    5.0
    (2 reviews)

    They transformed our small backyard into a true experience. They worked with us on the design and…read morethen oversaw all the construction. Everyone we encountered from the sales team through every construction team member was nothing but kind and willing to answer any questions we had. Can't recommend highly enough.

    I'm not one to write long reviews. But CES deserves ALL the words. Our backyard transformation was…read morefraught with mishaps and they were beside us every step of the way. After finding them through yelp reviews, our introduction was with Clint. He came out to the house and talked to us about our vision for the yard (we were torn between pool/no pool/spool, and between husband's and my aesthetics), and he sent us two CAD options. He and PJ (original owner) had to manage our confusing and conflicting requests for changes and finally settled on a design we were both excited about. They set us up with a pool company they recommended, Verde, who worked on the pool design for us. When the time came, Verde got the city pool permit approved, an inspection completed, and broke ground on the pool. Simultaneously CES came in and tore up the existing yard to prepare for the extensive changes (we were adding a large patio and a floating pergola behind the pool, in addition to turf and landscaping). After the pool had been excavated, gunite poured, plumbing started, and CES was ready to start on the hardscape structures, they were suddenly and frustratingly halted by the permit for the patio. The city told CES that our yard was on the 100 year flood plain, and that meant the city should never have approved the construction in the first place. So all construction on had to halt while we went back and forth with the city to work out 1) why they approved something that shouldn't have been approved, 2) if we couldn't continue then why shouldn't they have to pay us back for all of the damage to the yard through construction we were no longer able to continue, since they had signed the permit to begin with, and 3) was it possible to convince FEMA to change our flood plain designation and get permission to continue. We sent increasingly hostile emails to the city project manager, then the town manager, and received sporadic and unimpressive responses. CES was in constant communication the whole time. Justin, was particularly helpful. He followed up on every email, provided documentation as needed, and when we were considering suing the city, he and the new company owner actually showed up at the legal offices with us to argue on our behalf and provide evidence that everything had been done correctly. All of this without additional compensation. In fact, both CES and Verde had basically lost money into the project because they were working ahead of payments and didn't have any way of knowing if they'd ever see the return. FINALLY, after 10 MONTHS of back and forth with the city and FEMA (mind you, this was supposed to be a 2 month project in total), we got our approval from FEMA to continue with construction and complete the project as planned. Justin and the team were at our house the next day with hugs and assurances that getting us our yard back was their top priority. Their teams worked long days and weekends to get us back on track. Shoutout to Carlos for being exceptional! The pool ended up being built higher than expected, which necessitated some redesign on the part of CES to make everything work (they had to fill in some areas to bring everything up flush to the pool, add some additional patio space to make the drop-off in back work, and change the landscaping to make it all look purposeful). They actually paid for some of this out of their own funds. As of yesterday our yard is complete! We couldn't be happier with the results, and can't wait to see what it will all look like when the plants fill out and the landscaping is more mature. All in all, not only would I recommend CES, we will be using them again personally next year for our front yard... which will hopefully not become an international incident. TLDR: Despite a fiasco with the city over approvals, CES helped us complete a large back yard project. Their work was flawless and every employee a joy. Justin, Clint, and Carlos are invited to every backyard party ever. *pics include yard as it was, yard as it was during construction for 11 months, and final product.

    County Line Home Services - contractors - Updated August 2026

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