Outstanding company from start to finish they were very thorough in explaining the whole process very high end products and lifetime warranty with all of there work I have to say I would reference these people to everyone who wants quality work Thank You Texas Home Improvement You made my house a Home again. read more

Caleb is so personable and kind ! He truly listens to what you want and need. He gives professional advice . He's a rockstar at his job! He told me exactly what was going to happen from start to finish and they delivered ! 10/10 recommend !!!! read more

Texas Home Improvement is a great company. I had a great experience with their services & I would highly recommend! Great quality crews & competitive price! read more

Hired to do a paint job for my home. Had old material that was press board masonite and ended up removing it all and installing new material hardie board up. A little more in cost than I anticipated but I was very satisfied with the quality and the crews. Did what was promised. Worked with Anthony as the rep. Would highly recommend. Looking forward to the windows next! read more

I have two signs that say no solicitation prominently displayed no matter which direction you approach my home. This business ignored that and left trash on my doorstep. Anybody who reads this and believes that this business will follow a law a rule or clean up trash has been warned that your belief based on my experience with the company is unfounded. Save your time, it can only get worse from here. read more

If you decide to entertain getting an estimate exercise extreme caution. Inspect your property with them and don't leave anybody unattended If they don't tell you upfront that they want to come in your house and do an hour long presentation don't let them in And if you're not ready for the hard sell and dont have a lot of money to spend this might not be the thing for you. I will say that the representatives I spoke with were very knowledgeable and the sales pitch is very good and very convincing and it did seem like a good deal However, they started poking around on things that didn't need to be messed with and left it worse than when they found it and didn't have manners about things like closing a door behind them That all rubbed me the wrong way Overall, it's better if you feel like you're not pressured into anything and have some time to think about it. read more

Review update: Since posting this review THI has contacted me and is working with me diligently to resolve my concerns. They have now provided the documents needed for insurance cooverage, have offered to work directly with my agent to satisfy any other requirements, and I received warranty confirmation from Owens Corning. I have updated my rating from 2 to 4 stars (can't quite get to 5 but 4 is pretty darn good), and can now recommend them seeing their diligent efforts to help us. Additionally, I am now open to using them for any future remodeling needs. read more

Texas home improvement did a patio cover on our home a year ago. the sales person was pushy. it we liked the look of the product. The he person that was supposed to do the install was an old professional. which was a lie as he had retired and we got another person. The installer left in the middle of the job and had tools and garbage all over the yard. we were told it would be complete by thanksgiving and it wasn't. The work was finally done and looked nice. 6 months later and the cover is leaking in 2 places. If you call the customer service you get a prerecorded line advising someone will call you back. Wait times for a call back are sometimes short or you get multiple people calling you with no results. After a week of phone calls someone is finally coming out. The work is good but the sales and customer service is sub par. Jakob who we originally spoke with was great. Wish we could have had him the whole time as our POC. read more

Leaving a One because... I really need one thing done Pretty much need a second thing done Thought I would ask about a third more expensive thing - First, they want a sit down review with the wife. Which is not gonna happen. Second, they absolutely refuse to send an itemized quote so I can preview it for any situation down. Third. They went their way and no follow up after I told them that I MUST have an itemized quote beforehand. Sketchy. Unprofessional. They have every appearance of just wanting an upsell. read more

Outrageously overpriced painting quote, with sales techniques similar to what you would experience when buying a car.

Scam artist - Dirty sales techniques Argumentative They say putting a dumpster down street just letting you know... This is second tome they have used slime on me. I work from home and have no soliciting sign. Leave me alone. Then the sales man wants to argue with me on my doorstep.. Stay away read more

The sales process was very shady. I asked for references in my immediate area and they would not give any. High pressure sales tactics. They insist the spouse and significant other be present so they can remove objections and close the deal. I've lived in my home for 26 years, and they told me the materials used were substandard and they offer the latest and best. When I told them that 3 builders built the homes in my development and most of them should be in as horrible shape as they claim mine is, there is no excuse not to have any local references. Like many of the other review, I would be very careful and definitely get competitive quotes before selecting this company. read more

Texas Home Improvement just completed the siding on our house last week. We are very pleased with the job they did and their customer service! They were always here when they said they would be and it was a dedicated crew for our house and the same guys were here every day. They are employees of the company and not contracted out. They cleaned up daily and the supervisor came by daily, as well. The best thing is their product is guaranteed for life. We highly recommend them. read more

These guys did an outstanding job and I commend them on their work. However, some promises were made and have not been fulfilled yet sorry to say. Still waiting to hear back from THI. read more

Claims to be in business for over 10 years but no reviews on BBB website and only one Yelp review prior to mine. Huge red flags. This means they have changed name somewhat recently. Contractors only change names when they are being sued by upset customers or have earned a very bad reputation in their community. Just another shady contracting company that uses door to door soliciting and IGNORES any no soliciting signs. Neighbor got a quote from them and it was double what a local contractor quoted on the same job with exact same materials. Any contractor worth hiring is booked up to their ears in jobs due to positive word of mouth or positive online buzz. Heck, the badly needed repairs along the Texas coast after Harvey should be enough to keep these guys busy for months if not years. But for some reason they came all the way to Austin to annoy people with tired old "we are doing work for your neighbor" lies. When I asked which neighbor they just gave me a blank stare and some mumbling. Only desperate or shady contractors who cannot provide a high enough quality of work to earn word of mouth referrals would ever need to use door to door advertising. If they cannot read a simple no soliciting sign I have doubts as to how they could read a site plan or other paperwork related to a complex contracting job. read more

Warning! Warning! Warning! Project Manager Caleb Killough randomly came to my house trying to sell me a patio cover, but said he could not measure or give me any information until the next day?? So the next day some other dude shows up to measure and give me a quote but would not do anything because my wife was not home (which Caleb was told that she would not be). Then the next day I get a call that I wasn't available and if I would like to reschedule. I WASN'T EVEN ACTIVELY LOOKING FOR SERVICES THIS COMPANY WAS TRYING TO SELL!!!! So basically this is just a rope a dope scheme. Stay away from any company that comes to your door begging for your business and then refuses to give you a quote!!! This company has terrible business ethics be very wary!! read more

These guys come across very sketchy in their "sales" tactics. Day 1... young guy comes to my house and asks if they can give estimate. I say sure... he wants my name, my wife's name and phone number... I tell him I'd rather not give my number and they can stop by the next day and complete their measurements and give me their quote. He's insistent... I relent and he says i will get a call. I got no call. He says he'll show up tomorrow with the guy who will do the measurements. He didn't. Day 2. Two new guys show up and ask to look around the house. They look at the outside and start asking about my dogs, children and wife... ok... a bit sketchy... they say they are going to take measurements so I go back inside... 5 minutes later they are back at the door... no measurements, and they want to know when my wife will be back... say what?! Yeah, they want to come into the house when both of us are there and refuse to give me an estimate. Why do I feel like I'm about to be murdered? I swear... if someone tries to rob us, I know who I'll be suing. read more

Really enjoyed my experience with Texas home improvement. They did an exceptional job with painting my patio. They were quick and professional. Ruben Vega was very articulate in regards to what to expect from them as far as the start/finish process. Overall, I would definitely use them again. I will refer them to coworkers and individuals I interact with on a daily basis. read more

Extreme Scam - Outrageous waste of time. High Pressure Used Car Salesmen. Won't give you quote on size or sq foot of house. They require that they come to your house waste two hours of your time lying about how great their product is. They will claim you will save 20 percent on your electric bill. When I asked for that in contract or in writing, was told they can't put in writing since every house is different. Then after two hours of sales tricks, they quote me 21,000 for a 1400 sq foot home. I told them they were crazy, so the sales guy plays the how much would you be willing to pay, I can work with you. After I told him there was NO WAY I am paying anywhere that to get my house painted. He then "re-checks" his numbers and tells me if I do it today he can get it down to $18,000 bucks. I said no thanks and thanks for wasting my time. Then he plays the "I can try and call my boss" routine. So he calls someone, that he tells me is his boss, and begs this guy to cut me a break since he "likes me". He gets off phone and then tells me he got me a special deal and one time offer of $16,000, but I have to sign the papers NOW. I said NO thanks. He leaves but tells my I am really missing out on a great deal that has never been offered to anyone before. He leaves. 15 minutes later, he returns, and tells me he really got into a big argument with is boss, and since I was a vet he made his boss give me a better deal, if I signed today he could do it for $14,000 bucks. He then told he might lose his job for pushing this great deal and I should really jump on this. I told him, so 30 minutes ago when you told me it would cost $21,000 that was a lie and you just wanted to see if I would pay that. He told me NO, I was getting a very special extra deal that no one every gets. I told him I did not trust him or his company and did not want to do business with them. He got pissed, had an attitude and told me that was the last time he was going to try and get someone a great deal. In my opinion this company is unethical, not trustworthy and is a scam. read more

Painted my house in March 2018 - left overspray on my windows - still haven't cleaned them - scratched my metal handicap ramp and Jackie Mayfield stated I was hard to work with - they took over $9000 of my money and refuse to clean the overspray off the windows after a year and a half - poor workmanship - I even fed the workers a cheesecake and water. They spoke spanish and little spanish I understood - said we were stupid gringos. I have repeated tried to get them back - they refuse to take my calls - This is a rip off of all senior citizens - they should be banned from doing business in TEXAS! Contacted me October 15, 2019 at 8:20 a.m., they are coming out today to clean the windows and bringing over a couple of gallons of paint. I am happy about that - can't do anything about the ramp but glad about the windows. They really listened this time. I want you all to know the house is really beautiful and it is lovely - I might be a tad picky but at almost 70 years old - you get that way. Many thank, John for sending the guys over to clean my windows today. I appreciate your willingness to help clear up this matter - a little late but hopefully the guys will remember if they repaint not to remove the plastic before respraying. Have a blessed day! read more

I can't give any lower at this poiint. I spoke with a rep back in March 2019 and booked my work, signed my contract and started making payments through the finance company. as of 9/13/19 my job hasn't even begun yet. I was told a week ago by a rep my work would start on 9/11 and be complete by 9/13. No one called or followed up, no work this week, so now supposedly next week. I have yet to see any of their work. Be leary of these folks when you sign for work, i hope no one else has to wait as long as I have. read more

I would highly suggest you not use this company! After contacting them to have our home painted with NewSpray we met with the salesman who was just that... a salesman. Once our project was completed we never heard from him again. We were assured that someone would come back out to verify the work was done satisfactorily but that never happened. Three months later I heard from them, but it was only to bring us coupons for future work. Within 6 months of the painting being completed we started having bubbling & spots where the paint was missing. I have spent since May of 2018 trying to get an appointment for a repair. We've now had our paint done for just over a year. I don't know how they expect this product to last 30 years when it wouldn't last one. read more

Texas Home Improvement did a great job on replacing my siding with hardie board! They went above and beyond to make sure my husband and I were happy. I can't wait for them to come do my windows after the first of the year. They even put my house on there website! read more

This company is the same as this one, see reviews here: http://www.yelp.com/biz/pacific-homeworks-torrance-2 I never hired them because their sales tactics were suspicious, so I can't speak to the quality of the work - only their business in general. A man came by and said they were giving free estimates for roof repairs in our neighborhood. I said no, our roof is only two years old. He protested that it had hailed since then. Well, no, not enough to damage the roof - still not interested. Next he asked about exterior paint, I said not interested in that either. Windows? No thanks. After all, why waste their time? We did, however, need some work done on the columns in front of our house. I told him he could estimate that if his company was interested in doing such work. He said we needed to set up an appointment to do that AND that my husband would have to be present. I pointed out that the house was in my name and I had authority to make decisions. He refused to set up an appointment unless my husband was present also. That struck me as odd. Why would you need an appointment with both of us to just measure, inspect the columns, and write out a simple estimate? I have received several estimates for various things (including the columns since then) without my husband being present. So I told him to just forget it. Obviously, they didn't want my business that badly. Thanks for wasting my time then. read more

I am sure the New Spray product is great and does what it says. The company is the only one who has it and can apply it and there is the problem. The salesmen came to my house and took measurements. They drew up a quote, but they would only discuss the quote with both financial deciders present (red flag). So we made an appointment. My wife and I listened to what they had to say. They told us about how great their company was (about 30 minutes). Then the salesmen asked us if it sounded like a trustworthy company that we would want to do business with (2nd red flag). They then spent the next 40 minutes telling us all about new spray and telling us how great the product was. They gave us BS statistics to soften us up for their ridiculous quote. "If you paint every 3 years (no one does that), at $5,000 per job (nobody pays that for a house our size), then your cost over the next 15 years would be $25000 dollars (now I know how much their quote will be). Then they asked if new spray sounds like a product we would put on our house. Then they gave us the quote that is good for 90 days. $23,000!!! But if we sign today, it is only $20,000. (imagine that). After they stepped out so we could think about it, they came back in and we said no. They asked why and we told them we are not paying that much. They tried to talk us into it for about 10 minutes. Then one of the guys said he had to call in the numbers to his boss for the 90 day quote. When he got off the phone, he said that his boss authorized another 5% off. They are as bad as a timeshare company. They left us with 2 hours of wasted time and a shady feeling about their company. I would not do business with this company. read more

After being approached at my home for an upgrade window quote, we made appt with this company for a Monday evening. Though they were 15 minutes late in arriving, Mr Pinz appologized and assured me that he "would be respectful of my time this evening". Lifetime guarantee, high quality windows with details we wanted for ease of use and a 3 week turn around from order to custom build were all pluses. We also stipulated we wished to install in the new year if they couldn't install by the 22nd. Paid half down, half at installation. They accomodated all of our requests and had a crew out on the day of our choice in 2018. The windows look exceptional, very solid and perfect. I thought they used an in house crew, but the local contracted crew they did send was capable, efficient and very courteous. I like having the lifetime guarantee on installion and windows from a company that knows my name, rather than the big box stores. The Grapevine office personnel are just as courteous and worked through the few errors in starting our order with professionalism. Sandy is a pleasure to work with. read more