My husband and I have been clients of Old Dominion Animal Hospital located at 811 Preston Avenue,…read moreCharlottesville, Virginia for over 2 decades. Over the last 20 plus years we have had dozens of our family pets, including rescues, vetted at Old Dominion Animal Hospital. During this span of time, we became well acquainted with Dr. Alison Kramer, Dr. Chuck Wood, Dr. Garrett Wood and Meredith West and their staff. The front desk staff are great! They have always been "here/there" assisting with our concerns/needs and responsibly solving our issues. We have a high regard for Dr. Garrett Wood and his very capable staff and will always recommend Old Dominion Animal Hospital to others.

Coming back to update because the folks here are really just so wonderful. Since our early visits…read moremy pup ended up needing five surgeries, four of which were done here (one required a specialist). Not only were the staff fantastic in vet care, they also helped me walk through options, get set up with the specialist, and provide great care whenever we are in town. We're sad to lose them when we move away from VA, but so appreciative and grateful - they even gave great tips on what to look out for in our new area! Cannot recommend their services enough, Sunday and I are beyond grateful for what they do.

Waste of time. I made an appointment for a new kitten and immediately provided prior medical…read morerecords as requested. They waited until I got there, their last appointment of the day that my cat isn't due for it's shots, instead of at least earlier in the day. Why request medical records in advance if you're not going to even review them prior to appointments and waste everyone's time?

We take both of our cats to VCA and love working with them! Everyone who works there is super nice…read moreand very friendly. Dr. Cain sees both of our cats and they are consistently able to find the issue and treat it, usually really quickly. I've called and been able to schedule appointments both in advance and on the same day, which has been super nice. They are also really transparent about their prices and a lot of times can quote you on things before you have them done. They are consistent about giving itemized bills as well and are totally comfortable answering questions. I've had issues in the past with overcharging and not billing correctly and this is one thing VCA does VERY well. They send me the bills via email and have a text line that is really convenient to use. HIGHLY recommend taking your pets to VCA, we've had a wonderful experience with them so far and are really happy with their service.

Dr. Anderson is by far the best veterinarian who has taken care of our dogs-and we have used…read moreseveral vets in the Charlottesville area. He spends a significant amount of time with us during each visit and has been available via text and phone calls after hours and even during the weekend. He has taken time to get to know us and our dogs which is more than I can say for the other vets in our area. I highly recommend dr Anderson and his practice.

We went in for a first visit on a busy Friday afternoon, and though the wait was long, it was…read moretotally worth it. Everyone was so nice and kind, and they went above and beyond to make sure that my pet was calm and well taken care of while waiting. I feel confident about the way the vet approached my pet's needs, and I left feeling so glad that we had found such a wonderful new vet! Highly recommended!

Nothing but caring doctors and techs! They made us feel heard and were quick and efficient. Can't…read morerecommend them more!

Dr. Stewart is an amazing Veterinarian! She always takes plenty of time to examine my elderly cat…read more She is gentle and thorough with each visit. I moved 2 hours away but came back to have my cat's annual checkups with Dr. Stewart at Pantop's Veterinary Hospital because of the great care and service!

I've taken both my cats plus my new puppy here, and saw Dr. Fietz. The veterinarian and every staff…read moremember I've spoken to has been friendly and professional, and really patient about answering any questions. Due to Covid they have a set up where you call when you arrive. Then the vet tech calls and asks the basics about your pet and any concerns you might have. They come outside to fetch your pet and bring them in for the exam, then the vet calls you to let you know if they spotted any concerns, recommend any treatments, and answer any questions you might have. Finally the office staff calls to check you out and they have a vestibule area set up with a cc reader so you can pay and pick up your pet. It's a lot of calling back and forth but I appreciate that they're trying to keep everyone safe, and they move everything along pretty efficiently without you feeling rushed. They are also up front about pricing everything out before you agree to anything, which is really helpful. I'll definitely continue to bring all of my four-legged friends here!

Fool me once, shame on you. Fool me twice, shame on me…read more I should have known better. The first upsetting incident happened when they overcharged me for spaying my dog. I wrote a true review. They took responsibility for it and discounted the price, so I removed the review. My dog had an emergency. I called all over and they could take her in, so I did. I should have remembered my past experience with them and listened to everyone who says Crossroads Animal Hospital is all about the money. They gave me an estimate of roughly $400-$700. That's a big range, but at least it covers the bases. Before I even get home, they are calling back with an estimate for $1000 more. The tech tells me that she didn't know that the dog would need general anesthesia and that's more than a local. ARE YOU SERIOUS? You do surgeries all day long and you don't know that? You wait until my dog is already dropped off and under anesthesia to ask me to agree to a $1000 price increase? I'm filing a complaint. This is a total bait and switch.

Wonderful vet! My dog and I are on a cross country road trip. I wanted him checked for parasites…read moreand they tested his sample, no nonsense with extra fees. And when I returned for flea and tick treatment, they gave us a prescription and reup-ed his amoxicillin no hassle. Kind staff and efficient workers.. I highly recommend them!

Never would I have thought I would be writing a bad review regarding Charlottesville Veterinary…read moreHospital, but due to a recent situation I feel it is important that other pet owners are made aware of the incident regarding a needless extensive surgery for our dog. Our "Frenchie" Pablo had a growth on his right side, the rotating Doctor Dr. Christopher Middleton, DVM, diagnosed Pablo with cancer (mast cell tumor) on 10/5/23 at an office visit doing just a "smear" sample of cells from the surface that he scraped off and then looking under microscope. He also stated that we needed to get it removed right away as well as getting an abdominal ultrasound (which we would have had we been able to get an appointment. We were also told to take Pablo to an oncologist, which again, we were unable to get an appointment within the month. With all that in mind and also the insistence that Pablo have the growth removed ASAP to prevent the possible spreading of cancer, we had the surgeon perform the operation. A week later, the pathology results came back stating that Pablo never had any form of cancer. We were also then informed by the full-time Vet/owner that the growth would have just dried up and fallen off had we done nothing. After hearing this, I called the administrator (Jennifer) and expressed my displeasure that my dog just had a completely unnecessary x-ray and extensive procedure. She tried to defend Dr. Middleton instead of apologizing and offering me a partial refund. Jennifer stated that Pablo had a "benign cancerous tumor." I explained to her that is not correct because benign means "non-cancerous", so clearly, she did not understand that it couldn't be benign and cancer at the same time. Over a week passed, and I was still waiting for my refund. We finally received a letter that we needed to find another vet due to our "displeasure of the care provided," and they would give me a good faith partial refund of $350. We asked for the records and found out that Jennifer fabricated notes in the records that stated that I "demanded potential outcomes." We will miss Doctors Carlson and Luziach, but it is not the "displeasure of the care provided"; it is the honesty and the inability of management to admit to a mistake that involved an expensive misdiagnosis.

Big thank you to vet assistant Bridget and Dr. Luzaich!…read more Took our Lancer in to get his shots and wellness examination. Both of them were extremely friendly, transparent, and knowledgeable for all of my questions and concerns. Our dog is very wary around strangers, but the staff here are able to handle him well and be very kind with him. Of note-they offer a curbside pick up for appointments, which we use. Make sure to park in the numbered spots and let them know where you are.

Such sweet and lovely people, Amazing help with explaining the cremation process and showing me…read moreoptions for my fur baby who passed. Definitely recommend

I have been using Piedmont for about 15 years. I have nothing but great things to say about there…read morecare they give my babies. They are truly amazing with me and my dogs. When I had to put 3 of my dogs to rest they were caring thoughtful and helped me with arrangements. I don't know how they deal with the loss of a clients animal as well as they do, but I know it's tough on them and the bedside manner is on point. I want to thank the Dr and the staff for all that they do. Truly amazing people. The ones that wrote about being mad because they don't take new clients, They need to know there is a reason. If they were just in it for the money they would take in new clients, so by not taking on new client's they are able to give there existing clients the best care they have to offer. So give them a break because it probably breaks there heart to turn you away. Thank you Piedmont your most appreciated.

Awesome vet care! I just want to share our great experience with Vet Care on Wheels! Dr. Liz and…read moreher assistant Debbie are truly in the right business! They are gentle and patient with our animals, all of whom are anxious about getting shots. The prices are very fair and her response time is top notch. AND they come to you! Our animals received great treatment in the comfort of our home. If you are looking for a reliable, kind, reasonably priced, knowledgeable vet, I recommend you call Dr. Liz Addison, DVM at 434-373-0311 or email her at vetcareonwheelsVA@gmail.com