Coming back to update because the folks here are really just so wonderful. Since our early visits…read moremy pup ended up needing five surgeries, four of which were done here (one required a specialist). Not only were the staff fantastic in vet care, they also helped me walk through options, get set up with the specialist, and provide great care whenever we are in town. We're sad to lose them when we move away from VA, but so appreciative and grateful - they even gave great tips on what to look out for in our new area! Cannot recommend their services enough, Sunday and I are beyond grateful for what they do.

My husband and I have been clients of Old Dominion Animal Hospital located at 811 Preston Avenue,…read moreCharlottesville, Virginia for over 2 decades. Over the last 20 plus years we have had dozens of our family pets, including rescues, vetted at Old Dominion Animal Hospital. During this span of time, we became well acquainted with Dr. Alison Kramer, Dr. Chuck Wood, Dr. Garrett Wood and Meredith West and their staff. The front desk staff are great! They have always been "here/there" assisting with our concerns/needs and responsibly solving our issues. We have a high regard for Dr. Garrett Wood and his very capable staff and will always recommend Old Dominion Animal Hospital to others.

I have had Dr. Rose and Dr. Anderson vare for all my dogs for the past 26 yrs. and always been…read morepleased with the care my babies have received. Their compassion and expertise have far outweighed any vet I've ever had and I recommend them to anyone I know. The whole staff are great to work with.

Dr. Anderson is by far the best veterinarian who has taken care of our dogs-and we have used…read moreseveral vets in the Charlottesville area. He spends a significant amount of time with us during each visit and has been available via text and phone calls after hours and even during the weekend. He has taken time to get to know us and our dogs which is more than I can say for the other vets in our area. I highly recommend dr Anderson and his practice.

When our "regular" vet couldn't make time to see our severely ill girl, Willow River was able to…read moresee her. It ends up that our girl has a very rare disease that I truly doubt her "old" vet would have been able to figure out in time to save her. That was almost a year and a half ago. She is doing great and her disease is under control due to the care she has gotten at Willow River. The staff is very helpful, and the doctor warm and caring. What more can you ask for?

Brad and his team are top notch. Best Vet in Charlottesville. Very pro, relaxed environment,…read moreexcellent staff, awesome follow up, skilled, and knowledgable. Highly recommend.

I was thankful they agreed to see my dog, Oreo, on such short notice…read more He was limping and needed his nails cut really badly. thank goodness he was on his best behavior, I think he felt comfortable with them which I appreciate. they took great care of him and we were in and out quickly.

I recently adopted a senior cat whose previous owner had passed away. When I got him, his eyes were…read morein very bad shape. A friend recommended Autumn Trails as my veterinary service and specifically spoke very highly of Dr. Young. From the moment I arrived, the entire staff was friendly, professional, and welcoming. Dr. Young was fantastic! With the medication he administered, my cat Zac's eyes were noticeably better by that same evening. Dr. Young is not only skilled but also such a kind and witty individual. I wish I could remember the technician's name--she was so caring, gentle, and sweet with Zac. I also really appreciate that this office is open 12 hours a day, 7 days a week. That's a huge plus for me since, somehow, my pets always seem to need care on weekends! I highly recommend Autumn Trails. I was extremely impressed with the entire experience!

I originally came to Georgetown because they were recommended to me by a friend whose dog was a…read morepatient there. I have been absolutely thrilled with them over the past two years. The staff are incredibly friendly, patient, and competent. The vets themselves, and we've now had appointments with 3/4 of them, are stupendous. In every instance, their level of care and expertise is top-notch and we have never had any issues with anything they've recommended. Furthermore, they are price-conscious and when they recommend a treatment or a procedure I know it's because it's actually necessary .... and not because they're remodeling their kitchens. In one case, they even waived a fee (without me asking!) because they asked me to come back in for a second consultation. Another time my dog needed surgery, and (again without me asking!!) they made sure to clean his teeth while he was anesthetized in order to save me money down the road. My dog and I have now lived in four different states, and seen five different vets. I can truly say that Georgetown is the best of them all. Take your pet there!

I brought my cat to this practice after seeing two other veterinarians closer to home because I was…read morehoping to get a more thorough evaluation and some answers. Unfortunately, I deeply regret that decision. My cat was experiencing significant over-grooming and weight loss, and I was concerned that something more serious was going on. Despite her visible weight loss and her hip bones becoming prominent, I was told that she was still a healthy weight and that her symptoms were most likely related to anxiety. I understand that anxiety can contribute to over-grooming and other changes in cats. However, I felt that her physical symptoms were not taken seriously enough, particularly as she continued to lose weight and develop vomiting and watery stools despite medication and food trials. I ultimately sought care from another veterinary practice. Within a week, they referred us to an internal medicine specialist, where my cat received imaging and was diagnosed with terminal cancer. We were told she likely had approximately two months to live. I cannot know whether an earlier diagnosis would have changed the outcome, and I am not making that claim. What I can say is that, as her owner, I repeatedly knew that something was wrong, and I wish her concerns had been investigated more thoroughly rather than primarily attributed to anxiety. I was also extremely disappointed by the follow-up afterward. Even after I informed the practice that my cat had a terminal diagnosis and that I did not wish to continue communication with the office, I continued to receive requests regarding her rabies vaccination. The office later told me that they did not have medical records on file that would exclude her from the rabies requirement and that Dr. Stone had reached out to ask what was going on with her. Given the circumstances I had already communicated, receiving routine vaccine-related communication was particularly upsetting. I am sharing this review because I hope other pet owners will advocate strongly for their animals when something doesn't seem right. If your pet is experiencing unexplained weight loss or other significant changes, I would encourage you to seek a thorough evaluation and, if necessary, a second opinion. I am heartbroken by what happened to my cat and disappointed by the care and communication we received from this practice.

I am so grateful for having chosen this clinic to care for my animals. They have always been…read morereasonably priced, knowledgeable and kind. I recently had to put down the cat that I had for 16 years--from the time he was a kitten and I was 14. Even during COVID, they made sure the experience was respectful and as calm as possible. The veterinarian was professional and empathetic. She made what was an incredibly hard situation a little easier, and I felt like my boy's last minutes were comfortable and full of love. When I picked up my pet's ashes, the staff had written me a card with his paw print inside--a keepsake that I will cherish deeply. Thank you for being there for me during such a big loss. Highly recommended.

My family has been taking our dog here for a few years. He is very reactive at the vet and is…read moreeasily scared, but the staff are all very accommodating and have made going to the vet a pleasant experience for our pup! He is finally coming out of his shell and even takes treats from the staff now.

My fiancé and I recently moved to Charlottesville from the west coast. We would take our dogs to…read morethe VCA office over there and wanted to do the same here. I am very pleased to say that we get the same great treatment with this team. Dr. Cain is amazing with both of our dogs, Ruka and Chico. I love how friendly and caring the assistants and technicians are with our dogs. Ashley is very friendly, especially when it comes to our dogs. Staesha is also friendly and caring! Makes us happy when she pops in to say hi to our dog Ruka. He's a Ridgeback, which she shared she grew up with :) Cherish always welcomes our dogs and makes their tails wag! One thing we hate is when we feel rushed with our appointments, and Dr. Cain has never made us feel that way. He always explains things thoroughly and never makes us feel like any questions we ask are not good ones. Our little dog recently had oral surgery with dental extractions and we were very worried. Dr. Cain and his team assured us everything would be alright and kept us updated throughout the process. Our dogs love going to the vet now because of their amazing treatment, but it also could be because of the treats they spoil them with. Their customer service is great and am always able to schedule an appointment with no problem, even same day appointments. I either always speak to Jessie or Shane, they are always able to squeeze us in, especially for their nail trimming appointments! Their kindness and overall expertise is the reason why we always recommend VCA Albemarle to our friends.

Waste of time. I made an appointment for a new kitten and immediately provided prior medical…read morerecords as requested. They waited until I got there, their last appointment of the day that my cat isn't due for it's shots, instead of at least earlier in the day. Why request medical records in advance if you're not going to even review them prior to appointments and waste everyone's time?

I have brought my two brother cats to Cat Care for a decade. I could never ask for a more…read morecompassionate and efficient veterinary staff. I took my cats for grooming as well as regular checkups. Stacy is wonderful when grooming and has listened when I described to her the best way to handle each based on their personalities. Last year, one of my cats was diagnosed with cancer. At first, Dr. Mahanes was certain it would be diabetes based on symptoms but she ran tests and they were fine. But I still knew something was wrong so I video taped him and emailed it to her and she responded 'he's definitely in pain, bring him back.' We learned what was wrong through an X-ray. She thought the cancer may be inoperable but sent me to a specialist and he had successful surgery. I won't bore with details, but I did lose him within a year, but that year was so beautiful. I spent every moment I could with him. I adored this cat and I felt I had a whole team backing me up. Cat Care checked in frequently and always wanted to know his status. When he did pass, their staff sent a card with hand written notes from the staff. Note: they can be expensive. But I've never felt pressured to do something I could not afford. I can't recommend Cat Care more for cat moms and dads.

Been going to cat care for years. Recently had a bad experience. My cat had a urinary blockage. I…read morecall the practice first thing in the morning and was told the Dr. was too busy to see him. To go over to Greenbrier Emergency Veterinarian. No warning about how expense Greenbrier would be. The cat got good care at Greenbrier but was not prepared for how expense it would be. Payment needed to be made in advance before any care was given. Had to run home and get another CC that I don't normally carry with be. The practice is open late Friday - Monday 7:30 AM. Had to pick the cat up Monday morning doing a snow storm still with catheter sticking out his rear. Then take him to properly only vet open doing the snow storm. They keep him while I waited half a day in the lobby. Was told best to keep the catheter in for 48 hours. Cost at Greenbrier $2,900 and another $350 at Meadow Creek. I ask them if I came to them first what the charge would be for the same procedure. Was told $700. At Greenbrier I was also told that my cat may need to go next store to the specially surgical veterinarians for a future procedure . That they were the only ones that did that procedure in our area. Cost would be about $5,000. At Meadow Creek they told me that they could do the same procedure and cost would be about $2,000. They put the cat on a special diet and medicine so hopeful he will not need to have it done. Can not say enough nice thinks about Mesdow Creek and staff. I expect that they will be my new veterinarian. Finale thought my father was a veterinarian and I use to help him out at his practice. I know a few things about the business.

We absolutely love the staff at VVSE. They are always friendly, professional, and compassionate…read more Dr. Schillinger is wonderful and has provided such excellent care for our dogs. A few years ago, our dog had TPLO surgery on both legs, and now our girl, River, will need the same surgery. We have complete confidence in the team at VVSE and highly recommend them to anyone looking for exceptional veterinary care!

Our pup recently underwent a procedure to remove a mass that, thankfully, was discovered very…read moreearly. What could have been an overwhelming experience was made far easier by a team that combined genuine compassion with clear expertise. From our first phone call onward, the staff communicated thoughtfully and consistently--keeping me informed at every step, explaining options, and providing the facts I needed to make the right decisions. Being separated from one of my dogs for several days in the hospital was difficult; their frequent updates and reassurances meant the world to me. Our communications with the entire team, from the front desk through the surgeons, cardiologist, and oncologist, were consistently clear, compassionate, and genuinely helpful. Expectations were managed with transparent information at every turn. Through the tense weeks that followed, and ultimately when we received the all-clear, the team proved exemplary in every way. Their professionalism, kindness, and steady support were deeply appreciated.

I recently took my senior rescue there for our first visit. The staff was/is beyond helpful,…read moreenergized and enthusiastic. The waiting area is huge! And there is plenty of parking. My neighbors nailed it, this is an exceptional veterinary practice.

Knowledgeable, compassionate, and friendly staff! They cared for my Yorkie during his final year of…read morelife, and they were wonderful in guiding our family through every step of that difficult journey with kindness and professionalism. We now bring our one-year-old Havanese, Pip, to them, and he receives the same exceptional care. I was nervous about him receiving a vaccine that could potentially cause a reaction, so they gladly monitored him while I ran a few errands around town. That level of care and reassurance meant so much to me. It's clear that they genuinely love animals and truly care about the health and well-being of every pet they treat. I highly recommend them!