My husband and I have been clients of Old Dominion Animal Hospital located at 811 Preston Avenue,…read moreCharlottesville, Virginia for over 2 decades. Over the last 20 plus years we have had dozens of our family pets, including rescues, vetted at Old Dominion Animal Hospital. During this span of time, we became well acquainted with Dr. Alison Kramer, Dr. Chuck Wood, Dr. Garrett Wood and Meredith West and their staff. The front desk staff are great! They have always been "here/there" assisting with our concerns/needs and responsibly solving our issues. We have a high regard for Dr. Garrett Wood and his very capable staff and will always recommend Old Dominion Animal Hospital to others.

Coming back to update because the folks here are really just so wonderful. Since our early visits…read moremy pup ended up needing five surgeries, four of which were done here (one required a specialist). Not only were the staff fantastic in vet care, they also helped me walk through options, get set up with the specialist, and provide great care whenever we are in town. We're sad to lose them when we move away from VA, but so appreciative and grateful - they even gave great tips on what to look out for in our new area! Cannot recommend their services enough, Sunday and I are beyond grateful for what they do.

Monticello Animal Hospital was recommended to me by many of my colleagues at work and I am so glad…read morethey did. Dr. Hoy has taken such good care of our cats. From physicals to dentals to every question in between - I am so glad to have someone who is as knowledgable and skilled as she is caring. We recently had to put our elderly cat to sleep and Dr. Hoy and the entire staff of MAH did such an amazing job throughout it all. Dr. Hoy took the time to discuss our cat's health and I so appreciate that. She answered all of our questions patiently and gave us time/space to process everything. I don't think anyone can really prepare for the grief that comes from the loss of a pet. I had never had to navigate this before, but MAH did a great, great job. It's hard to put it in words, but I am forever thankful for their care. I now recommend MAH to all my colleagues new to the area. So glad to find such an excellent medical home for our fur babies.

Dr. Anderson is by far the best veterinarian who has taken care of our dogs-and we have used…read moreseveral vets in the Charlottesville area. He spends a significant amount of time with us during each visit and has been available via text and phone calls after hours and even during the weekend. He has taken time to get to know us and our dogs which is more than I can say for the other vets in our area. I highly recommend dr Anderson and his practice.

When our "regular" vet couldn't make time to see our severely ill girl, Willow River was able to…read moresee her. It ends up that our girl has a very rare disease that I truly doubt her "old" vet would have been able to figure out in time to save her. That was almost a year and a half ago. She is doing great and her disease is under control due to the care she has gotten at Willow River. The staff is very helpful, and the doctor warm and caring. What more can you ask for?

Brad and his team are top notch. Best Vet in Charlottesville. Very pro, relaxed environment,…read moreexcellent staff, awesome follow up, skilled, and knowledgable. Highly recommend.

Wonderfully attentive to my mixed-breed Shiba Inu! She…read morestays at ATVC when I travel and she see to be happy to be there. The former kennel manager kept her in his office during the daytime, which seems to have relieved her anxiety about staying away from home & among other dogs. Thank you to Andrus & Chase...

I recently adopted a senior cat whose previous owner had passed away. When I got him, his eyes were…read morein very bad shape. A friend recommended Autumn Trails as my veterinary service and specifically spoke very highly of Dr. Young. From the moment I arrived, the entire staff was friendly, professional, and welcoming. Dr. Young was fantastic! With the medication he administered, my cat Zac's eyes were noticeably better by that same evening. Dr. Young is not only skilled but also such a kind and witty individual. I wish I could remember the technician's name--she was so caring, gentle, and sweet with Zac. I also really appreciate that this office is open 12 hours a day, 7 days a week. That's a huge plus for me since, somehow, my pets always seem to need care on weekends! I highly recommend Autumn Trails. I was extremely impressed with the entire experience!

Been coming here for decades and couldn't be more satisfied…read more My dogs are always eager for a trip to Georgetown.

I have gone to Georgetown for about 10 years and they have been phenomenal! Dr. Stone is the cat…read morewhisperer. When my big boy hated going to the vet, she was able to give me resources and tools so that he could go and not feel so agitated. I've had a couple different vets there as well and they've all been wonderful. The vet tech crew has impeccable bedside manner. They are all very kind and welcoming! Even when they're busy, they make the time to ask after how you're doing and how your pets are doing. I would highly recommend using Georgetown if you like quality care and affordable pricing for your fur babies!

My family has been taking our dog here for a few years. He is very reactive at the vet and is…read moreeasily scared, but the staff are all very accommodating and have made going to the vet a pleasant experience for our pup! He is finally coming out of his shell and even takes treats from the staff now.

I needed a new vet for my puppy and a friend of mine recommended Airport Animal Clinic. I am so…read moreglad she sent me this way! Dr. Conti was amazing. She explained all vaccines to me for my puppy and we talked about heartworm and flea and tick pills. The staff that came in when giving my puppy vaccines were kind and gentle with him. I was very pleased from the moment I walked in to the moment I left. My Ace was super happy there.

Waste of time. I made an appointment for a new kitten and immediately provided prior medical…read morerecords as requested. They waited until I got there, their last appointment of the day that my cat isn't due for it's shots, instead of at least earlier in the day. Why request medical records in advance if you're not going to even review them prior to appointments and waste everyone's time?

We take both of our cats to VCA and love working with them! Everyone who works there is super nice…read moreand very friendly. Dr. Cain sees both of our cats and they are consistently able to find the issue and treat it, usually really quickly. I've called and been able to schedule appointments both in advance and on the same day, which has been super nice. They are also really transparent about their prices and a lot of times can quote you on things before you have them done. They are consistent about giving itemized bills as well and are totally comfortable answering questions. I've had issues in the past with overcharging and not billing correctly and this is one thing VCA does VERY well. They send me the bills via email and have a text line that is really convenient to use. HIGHLY recommend taking your pets to VCA, we've had a wonderful experience with them so far and are really happy with their service.

Been going to cat care for years. Recently had a bad experience. My cat had a urinary blockage. I…read morecall the practice first thing in the morning and was told the Dr. was too busy to see him. To go over to Greenbrier Emergency Veterinarian. No warning about how expense Greenbrier would be. The cat got good care at Greenbrier but was not prepared for how expense it would be. Payment needed to be made in advance before any care was given. Had to run home and get another CC that I don't normally carry with be. The practice is open late Friday - Monday 7:30 AM. Had to pick the cat up Monday morning doing a snow storm still with catheter sticking out his rear. Then take him to properly only vet open doing the snow storm. They keep him while I waited half a day in the lobby. Was told best to keep the catheter in for 48 hours. Cost at Greenbrier $2,900 and another $350 at Meadow Creek. I ask them if I came to them first what the charge would be for the same procedure. Was told $700. At Greenbrier I was also told that my cat may need to go next store to the specially surgical veterinarians for a future procedure . That they were the only ones that did that procedure in our area. Cost would be about $5,000. At Meadow Creek they told me that they could do the same procedure and cost would be about $2,000. They put the cat on a special diet and medicine so hopeful he will not need to have it done. Can not say enough nice thinks about Mesdow Creek and staff. I expect that they will be my new veterinarian. Finale thought my father was a veterinarian and I use to help him out at his practice. I know a few things about the business.

Our elderly cat was deaf, suddenly blind, and in great distress. When we sought compassionate…read moreend-of-life care, the vet pushed additional tests, suggesting we weren't doing all we could when we asked for euthanasia. Instead of support, we felt judged and pressured, which made an already heartbreaking decision even harder. Families deserve empathy at such moments, not guilt. Will not return and do not recommend.

I cannot recommend VVSE highly enough…read more My cat had surgery in November for his ears at VVSE. It was extremely cost effective and the doctor was actually able to not only salvage the ear flaps which we initially thought would be impossible but was also able to avoid operating on the second ear entirely saving my cats hearing and ultimately us a huge expense. Our cat came home happy and healthy and recovered beautifully. Our experience was fabulous. Unfortunately, due to unrelated issues, our cat ended up in the ER back at VVSE this weekend. He is 12, so he is elderly. He unfortunately had lung and heart problems and we had to make the really painful decision to put him down today. Every step with VVSE was handled so professionally and we are so grateful our cat was treated with the upmost care and dignity during his last 2 days with us. They were prompt and thorough with the emergency treatment, extremely transparent with pricing and communication was exceptionally handled. When the time came to decide euthanasia vs treatment (which ultimately would've prolonged his suffering) the staff were empathetic and supportive of our decision. The euthanasia process itself was dignified and professional. We were allowed to take lots of time to spend with him and his passing was peaceful and painless. It was genuinely everything I could have hoped for given how terrible and unexpected the situation was. We even had a family member show up after our cat had passed and they allowed us to come back in to let our family say goodbye. Their funeral options for his body were also touching and we felt like the process was easy and met all of our needs considering how little time we had to plan for this to happen. Obviously you don't want to see your cat pass away. This cat was my soul cat I will never love another animal like him and I am devastated by his loss. But genuinely the experience with VVSE has eased my grief so substantially I am so so happy and grateful they were able to provide his end of life care. I went home feeling completely at peace and we have a sense of closure I NEVER expected to feel so soon and I really credit their team with providing him exceptional care and dignity in his final days. Thank you to everyone who worked with my baby this weekend - I cannot express my gratitude enough.

Absolute rip-off and preys on vulnerability - Avoid at all costs…read more My wife brought her beloved animal here during a terrifying and uncertain diagnosis. In a moment when she was already distraught and sobbing uncontrollably, the staff saw an opportunity, not a patient in need. Instead of calmly explaining all our options, they exploited her emotional state to aggressively upsell us on unnecessary and immediate treatments. We walked out with a bill for $1,500 for procedures that should have cost closer to $600. A key part of their scam was a $300 glucose monitor they insisted was essential. They installed it while our pet was still in their care. When we got home, the device fell out on its own, revealing it wasn't even installed properly in the first place. When we called to address this incompetence and the blatant overcharging, they didn't apologize. They had the nerve to be dismissive and offered no refund. Now I acknowledge that even the girl that answered the call said that a refund was above her level and that she would have someone contact us back. We have since had the records reviewed by two separate, trusted veterinarians who both confirmed that this clinic's approach was far too aggressive and should NEVER have been handled that way, nor should my visibly distraught wife have been bombarded and made to feel like this was a life and death situation (It was not the case, the animal is doing quite well, not taking the advice of this animal clinic. It has been 48 hours and management still hasn't had the decency to return our calls. They are clearly more interested in profit than in honest communication or the well-being of their patients. Do not go here unless you want to be taken advantage of while you are at your most vulnerable. We are now considering legal action to address their unethical practices.

Never would I have thought I would be writing a bad review regarding Charlottesville Veterinary…read moreHospital, but due to a recent situation I feel it is important that other pet owners are made aware of the incident regarding a needless extensive surgery for our dog. Our "Frenchie" Pablo had a growth on his right side, the rotating Doctor Dr. Christopher Middleton, DVM, diagnosed Pablo with cancer (mast cell tumor) on 10/5/23 at an office visit doing just a "smear" sample of cells from the surface that he scraped off and then looking under microscope. He also stated that we needed to get it removed right away as well as getting an abdominal ultrasound (which we would have had we been able to get an appointment. We were also told to take Pablo to an oncologist, which again, we were unable to get an appointment within the month. With all that in mind and also the insistence that Pablo have the growth removed ASAP to prevent the possible spreading of cancer, we had the surgeon perform the operation. A week later, the pathology results came back stating that Pablo never had any form of cancer. We were also then informed by the full-time Vet/owner that the growth would have just dried up and fallen off had we done nothing. After hearing this, I called the administrator (Jennifer) and expressed my displeasure that my dog just had a completely unnecessary x-ray and extensive procedure. She tried to defend Dr. Middleton instead of apologizing and offering me a partial refund. Jennifer stated that Pablo had a "benign cancerous tumor." I explained to her that is not correct because benign means "non-cancerous", so clearly, she did not understand that it couldn't be benign and cancer at the same time. Over a week passed, and I was still waiting for my refund. We finally received a letter that we needed to find another vet due to our "displeasure of the care provided," and they would give me a good faith partial refund of $350. We asked for the records and found out that Jennifer fabricated notes in the records that stated that I "demanded potential outcomes." We will miss Doctors Carlson and Luziach, but it is not the "displeasure of the care provided"; it is the honesty and the inability of management to admit to a mistake that involved an expensive misdiagnosis.

Big thank you to vet assistant Bridget and Dr. Luzaich!…read more Took our Lancer in to get his shots and wellness examination. Both of them were extremely friendly, transparent, and knowledgeable for all of my questions and concerns. Our dog is very wary around strangers, but the staff here are able to handle him well and be very kind with him. Of note-they offer a curbside pick up for appointments, which we use. Make sure to park in the numbered spots and let them know where you are.