Dr. Anderson is by far the best veterinarian who has taken care of our dogs-and we have used…read moreseveral vets in the Charlottesville area. He spends a significant amount of time with us during each visit and has been available via text and phone calls after hours and even during the weekend. He has taken time to get to know us and our dogs which is more than I can say for the other vets in our area. I highly recommend dr Anderson and his practice.

We went in for a first visit on a busy Friday afternoon, and though the wait was long, it was…read moretotally worth it. Everyone was so nice and kind, and they went above and beyond to make sure that my pet was calm and well taken care of while waiting. I feel confident about the way the vet approached my pet's needs, and I left feeling so glad that we had found such a wonderful new vet! Highly recommended!

My fiancé and I recently moved to Charlottesville from the west coast. We would take our dogs to…read morethe VCA office over there and wanted to do the same here. I am very pleased to say that we get the same great treatment with this team. Dr. Cain is amazing with both of our dogs, Ruka and Chico. I love how friendly and caring the assistants and technicians are with our dogs. Ashley is very friendly, especially when it comes to our dogs. Staesha is also friendly and caring! Makes us happy when she pops in to say hi to our dog Ruka. He's a Ridgeback, which she shared she grew up with :) Cherish always welcomes our dogs and makes their tails wag! One thing we hate is when we feel rushed with our appointments, and Dr. Cain has never made us feel that way. He always explains things thoroughly and never makes us feel like any questions we ask are not good ones. Our little dog recently had oral surgery with dental extractions and we were very worried. Dr. Cain and his team assured us everything would be alright and kept us updated throughout the process. Our dogs love going to the vet now because of their amazing treatment, but it also could be because of the treats they spoil them with. Their customer service is great and am always able to schedule an appointment with no problem, even same day appointments. I either always speak to Jessie or Shane, they are always able to squeeze us in, especially for their nail trimming appointments! Their kindness and overall expertise is the reason why we always recommend VCA Albemarle to our friends.

Waste of time. I made an appointment for a new kitten and immediately provided prior medical…read morerecords as requested. They waited until I got there, their last appointment of the day that my cat isn't due for it's shots, instead of at least earlier in the day. Why request medical records in advance if you're not going to even review them prior to appointments and waste everyone's time?

I recently adopted a senior cat whose previous owner had passed away. When I got him, his eyes were…read morein very bad shape. A friend recommended Autumn Trails as my veterinary service and specifically spoke very highly of Dr. Young. From the moment I arrived, the entire staff was friendly, professional, and welcoming. Dr. Young was fantastic! With the medication he administered, my cat Zac's eyes were noticeably better by that same evening. Dr. Young is not only skilled but also such a kind and witty individual. I wish I could remember the technician's name--she was so caring, gentle, and sweet with Zac. I also really appreciate that this office is open 12 hours a day, 7 days a week. That's a huge plus for me since, somehow, my pets always seem to need care on weekends! I highly recommend Autumn Trails. I was extremely impressed with the entire experience!

Wonderfully attentive to my mixed-breed Shiba Inu! She…read morestays at ATVC when I travel and she see to be happy to be there. The former kennel manager kept her in his office during the daytime, which seems to have relieved her anxiety about staying away from home & among other dogs. Thank you to Andrus & Chase...

Nothing but caring doctors and techs! They made us feel heard and were quick and efficient. Can't…read morerecommend them more!

Dr. Stewart is an amazing Veterinarian! She always takes plenty of time to examine my elderly cat…read more She is gentle and thorough with each visit. I moved 2 hours away but came back to have my cat's annual checkups with Dr. Stewart at Pantop's Veterinary Hospital because of the great care and service!

Been coming here for decades and couldn't be more satisfied…read more My dogs are always eager for a trip to Georgetown.

I have gone to Georgetown for about 10 years and they have been phenomenal! Dr. Stone is the cat…read morewhisperer. When my big boy hated going to the vet, she was able to give me resources and tools so that he could go and not feel so agitated. I've had a couple different vets there as well and they've all been wonderful. The vet tech crew has impeccable bedside manner. They are all very kind and welcoming! Even when they're busy, they make the time to ask after how you're doing and how your pets are doing. I would highly recommend using Georgetown if you like quality care and affordable pricing for your fur babies!

Waited an hour after signing in. Staff didn't even talk to me. Dog had 3 inches gaping wound on her…read moreside.

My dog had a possible snake bite and they had a nurse come out to the waiting room to check her…read more(even tho they were SO busy). The nurse didn't see anything and suggested I take her to my regular vet the next day. They didn't charge me for checking her and even provided notes to my vet. Hopefully I won't need an emergency vet again, but if I do, Greenbrier will be my first call! A big thank you to their lovely staff!

The people here are kind and caring. My Emma had to be euthanized from a brain tumor. They were so…read morekind helping me deal with that situation. They discussed all payments for anything they are going to do before they do it so you won't get a surprise bill at the end. They were very professional. Losing a fur baby is hard enough but they handle everything with care.

Our regular vet was out of town and my shih tzu, Ginger, was very sick. We went into Vetss for 3…read moreout of 4 days, seeing a different doctor each time. I liked the first doctor we saw, which is why I went back the 2nd day when she was still sick. From visit #2 on, things got sketchy. I was charged twice as much to do bloodwork on Day #2 as I was quoted on Day # 1. Dr. #2 advised treatments that dr. #3 said he didn't recommend. Dr. #2 said Ginger wouldn't need to see a doctor when she came the next day for those treatments but Dr. #3 sent a tech out to tell me that since we'd had quality of life discussions with Dr. #2, Ginger should be reevaluated and that earned Dr. #3 a recheck fee. There was zero continuity of care and my guess is that the vets are paid a commission on visit totals. It seemed very obvious that both Dr. # 2 and Dr. #3 were trying to bill as much as possible. There is a very corporate feel. As a pet owner, I'm wanting advice. I don't want to be offered multiple options and not told what possible outcomes there are to any of them. I left with very few concrete details except for the lab values that I had to request a copy of. I used google to find out what exactly they mean because I couldn't trust the doctors at Vetss to tell me anything except what things would cost. I'll never go back. I'd recommend the same for anyone else with a sick pet. You'll spend a lot and get very little information. I'd recommend just asking for pain medicine and waiting for your regular doctor.