I have rented from them for close to 4 years now. They are very speedy at responding to any…read morecomplaints, and the maintenance is very good at repairs. URealty is a very fair and professional company. I would highly rank and recommend them to those who really care about the quality of their rental experience.

ONE STAR IS TO KIND!, let me first by saying the inconvenience this company has put on me and my…read morefamily is laughable. I expressed extreme interest in a rental property in Charlotte NC in the Mc Dowell Farms Community after researching the company I called them and left multiple messages explaining how I'd like to view the property so I can see if the floor plan meets my family's needs my mother called as well and we also sent emails. After weeks and weeks without any response I felt the need to pay the office a visit in the town of Pineville. Me and my mother were greeted by the receptionist whom was very shocked that I payed them a visit I told her that I was extremely interested in the property she told me to write down my contact information as well as my mother's I then received a text message asking that I set up an appointment to view the home I became very excited to be told that they have to reschedule. So I wait expecting to hear something.. NOTHING was heard SO I reached out and was then told that the property was given to another applicant I was immediately frustrated with the LACK of communication and customer service this company has. After expressing my frustration I then received another message saying "Bryan" wants to speak with me at 430pm Est I agreed I started to speak with Bryan and Immediately sensed that LOAD OF CRAP he was telling me and my mom on the phone I never heard a Land Lord moving one tenant from one property to another because they have been his renter for 5yrs and he's a great person. WHAT A BUNCH OF BALONEY! here's a little message for BRYAN " you need to get your team together or hire a team of call reps to handle everything because the communication SUCKS! I will NEVER recommend this company to anyone looking to rent or purchase a property!

We used Jasmine Garcia to sell and buy our most recent home. She helped us navigate a few issues…read morethat seemed to arise towards closing, and managed to make a confusing process as smooth as possible. I recommend her to all my family and friends when they are looking for houses because she's so consistent in the quality of service that she provides.

Jasmine Garcia did an amazing job of selling our home. She walked us through the preparation (and…read morehas a crew of painters, cleaners and handymen at the ready), gave us a reasonable idea of what to expect, and marketed our home brilliantly. Even at a price point of $900k, we had multiple offers within 48 hours! She broke down the offers for us and helped us determine which one was the offer with the most favorable terms. She truly understands South Carolina real estate contracts, buyer protections, seller implications, etc. Her negotiation skills are top notch and when tensions arose in negotiations, she was the calming, empowering presence we needed. We could not have asked for a better, more prepared, professional or personable Realtor to help us sell our beloved home. I highly recommend Jasmine Garcia!

It has been years since I sold or bought a house. Could not have had a better experience. Marie…read morewas very informative about the process and answered all my questions. She kept me informed and gave me good advice. We closed on our house in two months ! I was extremely happy with my outcome. She was also a good negotiator! I would absolutely recommend her services. Olivia

Stay very far away from this real estate firm. They have been highly unprofessional and rude. How…read morelong would you expect it to take to hear back from your real estate agent during critical periods of a home purchase? 1 day? 2 days? Try 6 days with no phone call. Conversations on the phone with the husband wife duo Jonathan and Marie has been ineffectual to say the least. Often times they just talk over each other on speaker phone at you leaving you with a jumbled mess of communication. Couldn't be that bad you say? Try being called childish and blowing it out of proportion when asking to leave the agreement to work with different agents. If a happy time in your life is what you're looking for with a home purchase stay away rom this firm. The stressful part of a home purchase isn't supposed to be with your own agent.

I reached out to Anna after finding her on Yelp for our relocation to the Charlotte area from…read moreDenver, CO. She was very responsive and helpful from the get-go. She took an entire day showing us around South Charlotte and Fort Mill area. We decided to build a new home in Masons Bend with Fielding Homes which happened to be our first stop. She's stayed in touch and even came to our design meeting. We look forward to closing in a few months.

Anna is a rare find! She truly listens to your needs and is patient with all your decisions…read more Purchasing and Selling a home can be stressful and she removes every stressful piece as she possibly can. Anna always finds the answer to your questions and no question is too small or irrelevant. She takes the time required in order to truly understand what is important to you and than delivers on it. Could not have asked for a better person to work with on selling our home.

I have worked with John for both buying and selling properties. I'm incredibly pleased with the…read moreservice I received. John was always available and provided guidance on every step of the process. John profoundly understood the housing market, which is the key to getting the best deals possible. Beyond his expertise and professionalism, John was affable and kind. He listened to my concerns and answered all my questions with detailed explanations. When facing challenges, John always analyzes the problems and recommends solutions for my best interest. I am so glad to have John on my side for my real estate transactions. His experience combined with his pleasant personality made these transactions smooth and worry free. I highly recommend him to anyone looking for a top-notch realtor.

John did an outstanding job helping us find and purchase our current home. He is extremely…read moreknowledgeable about the locality, ensured all our requirements were met, and never pressured us to close a deal. Even after signing, he took the time to clearly explain each process and step, and also guided us by connecting us with reliable external professionals when needed. He truly made the entire closing process smooth and stress-free, supporting us like a family member. I would highly recommend John to anyone looking for real estate services in and around Charlotte.

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.