HORRIBLE. Why can't I give ZERO stars? WHY isn't there a middle finger rating? So, my…read morerecommendation: 'IF Y'ALL AIN'T WHITE AND LOCAL, JUST KEEP DRIVIN' ". Plus, the food SUCKS!
This is a walk-up window, repurposed trailer on the side of a southern semi-rural highway. We were the 2nd people to order at the window right after a dad and his little boy who'd only ordered shakes. My husband and I ordered 2 BBQ sandwiches, 1 order of fries and 1 Coke. Our bill was almost $20 including the tip. We waited well over 45 minutes, while multiple customers walked up after us, ordered, paid, were served, and left. Multiple. They hadn't called the orders in, we could hear these people ordering at the window 10 ft from us; most locals who knew each other "Y'all hear about.....?", gossiping with the woman at the window, who continued to ignore us. Furthermore, since the place had windows looking directly in at the grill, we could see our order ticket being pushed behind newer orders. We could see other people's burgers and buns being grilled, with no sign of our sandwiches in the process. Finally, my husband, who never likes to complain or assert himself in these situations, decided to say something. The old lady at the window belligerently SPEWED at him "THERE WERE OTHER PEOPLE before you who called in orders". I stepped up and challenged her on that lie, so she amended it to: 'WELL, you had fries, and it takes A WHILE FOR THE OIL ('ERL' in her language) to get hot!!!". Despite the fact that it was mid-afternoon and untold customers had walked away with greasy bags containing fries. She grunted at us that our food was almost done, then yelled something at the woman at the grill, who we could clearly see was NOT making our order. That woman then looked for our ticket and only then started on it.
Did I mention that I'm not white, in fact Asian? Did I mention that the parking lot had mostly pick-ups, some of which proudly bore Confederate flag stickers? Did I mention that some of the all-white clientele made no secret of glaring at me, even with my caucasian husband witnessing this? Even a woman working inside the trailer/restaurant/KKK meet-up club gave me a distinctly unwelcome, Overlong glare when we walked up. I asked my husband if he thought I was imagining it, since we live in a very progressive little town and I might have been expecting the worst of deep south folk. He said "nope, you're not".
Finally, though I just wanted to demand our $ back and leave, our lukewarm food had quickly been slapped together, shoved into a bag, and slammed on the counter in front of my husband. If I hadn't just watched our food being prepared mere feet from me, I wouldn't trust that it hadn't been spat in. Honestly, they were that unfriendly, then downright hostile. I meant it when I said: DON'T patronize this shitty food trailer if you're not a card carrying, WHITE person.
