Excellent burger.... I recommend a small one.... patty is huge.... corn popper appetizer is…read moreawesome.... wish they had ice cream... place like this could do an awesome malt shake....etc

Great hometown grill. My regular burger had a generous handmade patty well cooked. More tater…read moretots than I expected. Nice outdoor seating in the sun or covered under an awning. Staff is friendly. I'll stop by next time I come through to try more of the menu.

Best burger in town! Service is amazing. The vibes are awesome. We frequent The Shack and haven't…read morebeen disappointed.

A go to spot when I'm in Kingsport. Great BBQ in a relaxed, family friendly bar/restaurant setting.read more

The food here is very good! You can tell they really care about the presentation and the quality…read more If you're looking for a quick bite check them out.

I was travelling to Kingsport for work and came across this quaint little joint. A lot of the…read morepeople I know locally didn't even know it was there although some had heard good things so we decided to try it out. Nothing fancy about this place but that adds to the charm. We went on a Tuesday evening and there was only a handful of patrons at the bar and a few tables. The bartender/waitress was very friendly and attentive. She had us find a seat and was quick to get drinks and appetizer orders. The menu had many interesting items including about 10 different hot dogs and 10-15 different burgers. The food came out quickly and overall was pretty good. We had deviled eggs with pimento cheese and fried banana peppers for an appetizer. Both were large and fed multiple people. The eggs were a little disappointing because they were just hard boiled eggs hollowed out with pimento cheese put in place of the yolk. Would have been more interesting to see how it could have been made with the yolk as well. The banana peppers were tasty with a good balance of sweet and crunchy. I had the burger with spicy goat cheese and the banana peppers. Overall the burger was delicious with many layers of flavor. It's a smash patty type burger with crisp edges and cooked well done. While my preference is a thicker juicy burger, this has lots of flavor to it and the unique combinations gave everyone something to try. My side was pickle fries and these were excellent. Some of the best fried pickles I've had. Overall a delicious meal for a very reasonable price.

Stopped by for lunch on the recommendation of a local. So glad we did! Service was prompt, menu had…read morea big selection, portions were big, and the restaurant was clean & cute! Food was amazing!

Every little rural town should have a place to eat as good as this one! We were driving through…read moreAppalachia and ended up in the little town of Big Stone Gap around lunch time, and ended up here. it's surprisingly big, with a large spacious dining area and bar and sports viewing area in the back. The decor is minimalist but nice and the seating is comfortable. Service was a little slow, but pleasant. But the food itself was unexpectedly good! Their French Dip burger was excellent. It's rare to find French Dip sandwiches using traditional roast beef these days, as roast beef has been replaced by barbequed beef or pulled pork. Here they applied the French Dip concept to a well-prepared beef burger. The au jus was excellent and when the burger was dipped into it -- it was soooo good. As a side, the fire-roasted corn was out of this world, too. Whatever spices they put on the roasted corn really take it to the next level. Also amazing was their Cajun pasta with broccoli and chicken (added on). The sauce was stated as being alfredo with Cajun spices, but it tasted to me almost like a combination of pesto and alfredo. I've had Cajun style pasta sauce in many restaurants and it usually has what you'd expect in terms of Cajun seasoning. Here I'm not even sure I'd describe it as Cajun really, but whatever seasoning they put in the sauce, they should patent it. The chicken was well-grilled, tender and tasty and the broccoli pieces were also wonderful. On top were two pieces of perfectly baked Italian style bread that I used to soak up every bit of that incredible pasta sauce. Even though this place it basically 3 hours from where I live, if I'm ever anywhere near here again, I'd go back in a heartbeat!

I really liked this place. Very friendly people. Tge service was awesome. I got the fire God…read moreburger, level 10. The said they've never had anyone finish it before. It was hot! But I got through it. Tge place was kinda like a diner on part of it, so the cook was right behind the counter. He said the peppers on the burger were grown locally. And most people only get level 4. I liked this place, it's kinda old school atmosphere.

While driving through town, I noticed an old-school-looking burger joint. Curious, I quickly…read morechecked the reviews while waiting at a nearby traffic light and, seeing they were quite positive overall, decided to park and give it a try. The ladies working inside were extremely friendly and helpful, which was a great start. Their menu is incredibly unique and fun, featuring a wide variety of amazing burgers. As a fan of spicy food, I was pleased to see several options that catered to my taste. My server took the time to explain how they roast hot peppers to create their own unique blend, which I found very impressive. I decided to go with the Cold, Cold Heart burger, primarily because it included jalapeños. Although tempted by the Fire God Burger, the combination of scorpion and ghost peppers seemed a bit too intense for me. My burger was prepared quickly while I watched from the counter, which was a nice touch. The fries that accompanied it were excellent--slightly thicker than regular fries with a delightful seasoning. They were served piping hot and crispy. The highlight was definitely the burger itself. It was outstanding! The jalapeños added a lovely flavor without being overly spicy, and the bun was exceptional--soft yet sturdy enough to hold everything together without falling apart. The meat was substantial and perfectly cooked. For condiments, they offer squeeze bottles from the fridge upon request. I opted for mayo on my burger and experimented with ketchup and mustard separately to see which I preferred. Honestly, the burger was delicious with or without the additional condiments. Overall, I thoroughly enjoyed my visit and would highly recommend stopping in. I'll definitely be back the next time I'm in town!

Headed to a Smokies game, we chose to stop into SmashCity for a pregame burger…read more The service and burger came up quickly. I opted for the truffle smash and large fry. My buddy opted for the Spicy Smash. The burgers were mmmmmmmmmm mmmmmmmm great, Juicy and the bun held up. Fries were fresh and would like to see maybe a topping or poutine option for them. Cool spot to get some AC and great burger before a Smokies game or a night in the old City.

We already had 250 miles under our belt for the day. 4 more hours to home. I was sick of fast food…read moreand we were making good time so we decided to venture off the road, but just a little. SmashCity wasn't far off of the interstate, it had good ratings and although we'd been eating burgers and fries quite a bit on this roadtrip, a good burger and fries really sounded good. All of the reviews were right on - this was absolutely NOT fast food - it was fast, really fast, but the speed was just bonus. As we usually do, we split. We chose the Carolina BBQ smash. The burgers were juicy - if you're not careful, I guarantee you'll be wearing it. Two critiques, it definitely needed more sauce - I just added some of the SmashCity sauce from our fries and it worked but I really would have liked to have had more BBQ sauce. Second, the fried onions were quite burned. I pulled off most of them. The hand cut fries were piping hot, just the right amount of greasy and seasoned perfectly. Splitting the burger was a good call - I'd never have eaten the whole thing myself. The burger and fries were just over $20. When you consider a Big Mac meal at that clown place is $14, SmashCity is almost a bargain. Paul, the owner was like the energizer bunny - he was everywhere at once. Personality oozed from his pores. Make sure you tell him Sue said hi! (He won't remember me but just say hi anyway!) Now I wouldn't say SmashCity has the best burgers - that award goes to our friend Jerry. He makes a pretty mean smash burger on the blackstone. If you have an extra half hour, skip the fast food burger joints, get off that highway, and go let Paul fill your belly for the rest of your trip! You'll appreciate it!

We've been here a couple times, the most recent a few weeks ago…read more Rustic River Restaurant is welcoming, tasty, comfortable, and you guessed it, rustic, but in a decor way. You have the option of eating inside or out. In the warmer months the deck can have a nice breeze and you may see a kayaker or two pass. In the colder months there are heaters and the openings are covered with clear, sturdy plastic. Last time we stopped it was for lunch and we had the steak tips, queso mac, and seasoned broccoli. It. Was. Delicious. We would definitely have it again. Our server was attentive without hovering. We plan on taking family here when they visit in a couple weeks.

The service here was great, they had enough staff to cover the small lunch rush. The menu is…read moreAmerican basics like appetizers, sandwiches, and burgers. We stopped here before going tubing. I liked my sandwich and our server was really attentive. The food also came quick, we only waited about 10 mins. The view is really pretty from the deck!

Not so friendly atmosphere, the food was good the first time, and average the second time.read more

The food is swell and the staff make sure your cared for while your stay at the Big Biscuits and…read moreBurgers, their vibe with the restaurant is so cool, will all the hanging stuff on the wall. They live up to the name of big biscuits and burgers, they are huge!

We have eaten here many times! The food and service are always great (especially Haley, she is…read moreexcellent). The place is uniquely decorated, and is always clean! The owners are great people! I highly recommend!

A lot of people like this restaurant I think the service is long and food really is that good but…read moreservice is nice

Awesome spot with indoor and outdoor seating along the train tracks. There's a bar outside as well…read more We sat outside a sit was beautiful out. The outside area has TV's, lots do covered areas for shade, and even heaters for the cold months. Just a great vibe. The service was fantastic! Our server was amazing. Can't remember his name, but he has the Joker tattoo on his arm with lots of HA HA on it too! He was a gem and super friendly. He constantly checked on us and was such a nice guy. We ordered the grilled peach margarita (get this) and the top shelf marg which was also good (so good that we ordered 2 more). They also have a peanut butter jelly beer that we tried that was delicious. Well done drinks! We only ordered an app to snack on. Let me be clear about this... ORDER THIS!!! It was the Firecracker Pork Belly. Listen to me... this is dream worthy. This is magic. This is insanely good. Absolutely not enough words to describe how amazing this is and how much you have to get it. The pork belly itself is crunchy on the outside while also melting in your mouth. Then, the General Tso sauce served with it is perfection. There are scallions and a creamy sauce in the plate as well. You will question if it's okay to lick the plate. This place is great! Get there.

We came with a party of 10 around 7:45. The place was very busy but within 15 minutes they were…read moreable to seat us. Service was excellent as well as the food. Most had burgers, one had nachos, another grilled chicken and my husband had the North Rail which was pork, brisket and wings. No complaints from anyone. The food was all delicious. Would definitely come back!