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Countertop Solution

4.4 (7 reviews)
Closed • 8:00 am - 6:00 pm

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Response time

1 week

Response rate

20%

Services - Countertop Solution

Countertop installation

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These guys did a fantastic job. The owner made the process so easy. I inquired via FB Marketplace late Tuesday night (May 20, 2025). They measured Friday and quickly installed it Saturday, (May 24, 2025). Very pleased with the whole process. The price was reasonable, the installation was fast, and quality of the quartz is excellent. Small kitchen.

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Stone Age Granite

Stone Age Granite

(18 reviews)

Very professional and did great work. They replaced my countertops and sinks in my bathroom, and…read morereplaced my counter tops and cut done a wall in my kitchen. Denise was very helpful with making the design changes I wanted. Abraham and his crew were great, always on time, everything was perfect. I would use them again and highly recommend them! Prices are very reasonable also!!

Stone Age was recommended to us and at the beginning we thought that we would go with them. The…read morecommunication was not always smooth during the process, and we became so frustrated that we got other three bids to see if we could find someone other than Stone Age to replace our granite countertops. As it turned out, Stone Age was the cheapest by a lot. That is the only reason that we decided to go with them. Our new granite is beautiful and we are very pleased with the result. On the positive side, our installer Abraham was wonderful and the key to the success of the project. Not only is he a nice person, he approached our kitchen as if it was his own. He was very conscientious and cared about doing a great job. We were very pleased with him. It's too bad that other people in the company do not have the same work ethic as he. At the end of the day, however, I am not able to overlook a lack of professionalism and that is the reason for 2 stars. Communication with Denise was poor throughout which made us feel as if we were not important. A light fixture was broken during installation and no offer was made to replace it. A wall was gashed that we had to repair ourselves. A sink was installed backwards (!) so it had to be taken out and re-installed. The drain was not installed correctly so the sink did not retain water. The water lines were not cleared of debris after the new faucets were installed so that first usage resulted in a white film on our dishes. What really irritates me is the way we were treated after we fulfilled our contractual obligation and paid in full on the day the granite was installed. I asked that the drain stopper be installed correctly and that the sink be resealed to countertop. The plumber who showed up gave every reason under the sun why he could not do the job instead of just doing the job. When I asked for old silicone to be removed before new silicone applied, he refused and left the house in a huff. I had been told by Denise that he would do the drain stopped and apply new silicone. I complained to Denise that he did not do his job and her reaction was to stop communication. She apparently got pissed because I complained about her plumber who refused to do his job. I asked for an re-appointment for the silicone to be applied to the sink. Denise never answered. I then asked her to send a picture of the silicone product so we could buy and finish the job by ourselves. She ignored me and never answered. Thus, technically, thanks to Denise, the job was never finished even though Stone Age was paid. If this is the way you think customers should be treated, this is the company for you. We still have our master bath to re-do but I would not consider using Stone Age again, despite the fact that Abraham does good work.

Your Home Expert - Your Home Expert offers a variety of remodeling services. We can renew your home making you feel at home again. Call us today!

Your Home Expert

(63 reviews)

The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

Countertop Solution - countertopinstall - Updated May 2026

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