I had them come and put my kitchen countertops in. I loved them so much. I had them come back and…read moreput my bathroom countertop in I could not be happier for several reasons first and foremost. Their customer service was so excellent and superior to other companies that I went to talk to their inventory was almost overwhelming at the selection thank goodness they took their time and they were very patient with me while I looked at all their samples. they gave me a date and a time for install, and they were very prompt and such a beautiful job could not be happier

AVOID THIS BUSINESS, LEARN FROM OUR MISTAKE OR RISK THEM RUINING YOUR KITCHEN REMODEL…read more June 2021 Wife and I started working on finally remodeling our kitchen. We already had the new kitchen designed and cabinets ordered from Lowes. Needed counter tops but Lowes was behind on obtaining material. We thought we would check out local options and considering obtaining construction supplies during Covid has been difficult, we would try a local option. We went to Elite and dealt with Brenda Tinoco directly. She and her husband Alejandro "Alex" Tinoco showed us the material they had available and my wife fell in love with the crystal grey quartz counter tops. They provided us an estimate and we paid up front for the material. Arrangements were made with both Brenda and Alex that since our cabinets were taking 16 weeks to be built and delivered, that we would contact them once they were installed and they could come out to install the counters. They would hold the material that we purchased and it would be ready to go when the time came. Alex told us directly that it would take one day to do the template, next day to install. Left after paying for close to 1/2 up front, felt that the counter top issue had been resolved. If only I knew what was to come. Please read on. Fast forward to the beginning of the nightmare and misrepresentations made from this company. Appointment was arranged by me for Alex to come out on September 30, 2021. I had to change this appointment to the following Monday, October 4, 2021. I wait all day until I finally was able to call Alex later in the day. He said he would be out the next day. (Notice, I had to call him, he didn't call me to let me know that) His excuse was that he was falling behind in another project. I thought okay, I would give him the benefit of the doubt. October 5, 2021 (Tuesday) I wait for them to show up again. Again, they do not show up and I have to track down Alex via telephone again. He tells me that he had to send someone down to LA to obtain some material. Suspicious as I had already purchased the material in June and they were supposed to hold it, not use it for another job. This told me that they used my material that I purchased without asking me. As I had already paid for half the material, I again gave them the benefit of the doubt. I was told by Alex that he would definitely be out there the next day. Alex tells me no later that 10 AM. October 6, 2021, I again wait. By the time it gets to noon, I call Alex again. He tells me that it is going to definately happen today, that he had to send someone down to Bakersfield for the material. (Notice, the day before it had been LA. Obviously, getting difficult to keep things straight with these folks) Alex and his team finally show up around 1:30 pm. They have the materials, but tools are on another truck. We wait and the other truck appears. They start to do work. Specifically, these are the items we wanted installed: 1. Stainless steel farmhouse sink. They indicated that they provide this service and it would be no issue. 2. Install Quartz countertops. Now, assuming that installing countertops is what this company does, I assume that they would know what they were doing. WRONG After they were done, Counter tops looked good. Alex only stayed during half of the job but specifically told me that if there were any issues, to contact him directly. He wanted to make sure that I was happy. October 7, 2021 Wife and I walk into the kitchen the next morning and try to open one of the top drawers. It sticks on the counter top. These are all maple plywood, semi custom, brand new cabinets that the top drawers will not open and close correctly because Alex and his team failed to properly measure and check the drawers before installing the Quartz. It appears that the plywood they used on the counter tops was too thin, had it been thicker, I would not be having the issues with the drawers that I am having. I take a video of it and text it to Alex, telling him about the issue. He tells me that he will come out later and take a look at it. Kitchen plumbing is now delayed and can't be installed because I am waiting on Alex to fix this. I contact Alex as he had not shown up I ask him if he is coming out today. ( I know, stupid question right?) He said he will. I took a full day off work again waiting for him. He finally calls me at close to 5:00 PM, asks he if can come by tomorrow morning. ( I had already taken two days off waiting for him to appear) I tell him no. He asks when I would be off work so he could stop by. I inform him that I will be back home at 5:00 PM. He said he can stop by then. October 8, 2021 I texted him twice today to confirm that he was coming by, he confirmed that he was, that the store closes at 5:00 PM and that he would swing by right after. Again, nothing. I have called and texted both Alex and Brenda. Texts are ignored. Calls go directly to voicemail that is not set up.

We are so glad that we chose Bella Stone for our kitchen countertop install. The process went…read moreaccording to plan. Care was taken in removal of the old countertops. The installers were meticulous. Bella Stone pricing is good too. We love our kitchen countertops. Thank you Courtney at Bella Stone.

Bella Stone Countertops is The PLACE TO GO for your new countertops! It was obvious from the first…read moretime I met the owners, that not only do they work hard, but they care about your project and will help you make your vision become a reality! We had used this company once in the past when we fixed up a house. They put in a beautiful remnant piece of quartzite for the bathroom countertop. I never forgot about them (they were in the Terra Bella at that time). I was happy to find out they moved to Porterville which was closer for us. We were now fixing up a bigger house in Three Rivers. I was so excited to use them again and I am so happy with their professionalism from beginning to end. The kitchen and two bathrooms are just beautiful and flawless, and we get many compliments! They have been trained with some of the best equipment and we enjoyed seeing their expertise at work. Our kitchen has an unusually difficult layout with the sink and the area around and behind it. They knew what to do to work it out. As a final shoutout- it shows that they love what they do, and that is important too! We will not hesitate to use them in our next house where we hope to put new countertops in the kitchen and 3 bathrooms. We 100% recommend them and will be hiring them again! ~Ruth D. Bella Stone Countertops is The PLACE TO GO for your new countertops! It was obvious from the first time I met the owners, that not only do they work hard, but they care about your project and will help you make your vision become a reality! We had used this company once in the past when we fixed up a house. They put in a beautiful remnant piece of quartzite for the bathroom countertop. I never forgot about them (they were in the Terra Bella at that time). I was happy to find out they moved to Porterville which was closer for us. We were now fixing up a bigger house in Three Rivers. I was so excited to use them again and I am so happy with their professionalism from beginning to end. The kitchen and two bathrooms are just beautiful and flawless and we get many compliments! They have been trained with some of the best equipment and we enjoyed seeing their expertise at work. Our kitchen countertop layout has an unusually difficult layout with the sink and the area around and behind it. They knew what to do and it shows that they love what they do, too! We will not hesitate to use them in our next house where we hope to put new countertops in the kitchen and 3 bathrooms. We 100% recommend them and will be hiring them again! Ruth D

Very friendly and knowledgeable. Have worked with them before. They do great work on both custom…read moreand residential work.

Excellent communication, innovative ideas. Craftsmanship is high quality. Project was completed in…read moretime and with attention to detail.

We wanted new window treatments and Michelle suggested wonderful shades. The installation was…read moregreat. We are very happy and highly recommend Elements

I went to the Elements showroom recently and was impressed by the knowledge of the crew and also…read morethe beautiful displays!

I am renovating my house. Franey's provided excellent work with my kitchen flooring. Because of the…read morehigh quality of all the previous work done by Franey's, I chose them to help replace all the window coverings in my house. Diane Gideon, the designer with Franey's, provided outstanding assistance in selecting the window coverings for my house. The products, colors, and textures she helped me choose work perfectly. Installation was efficient, careful, and well executed. Franey's continues to earn its reputation as the best place for interior furnishings in Visalia.

We contracted with Franey's Carpet One Floor and Home in 2017 and 2018 for installation of…read moreArmstrong Vivero flooring in our home. During the original installation in 2017, the floating-floor product we selected reportedly had manufacturing or fit issues, and we were advised to switch to a glue-down product. Before proceeding, we specifically raised concerns regarding installation over our concrete slab and an existing crack. Following preparation work on the slab, including filling the crack, we were assured that the slab condition was acceptable and that the crack would not become visible through the flooring. After approximately three years, the flooring began experiencing issues including crack showing, plank separation, and lifting. We contacted Franey's in 2021 regarding these concerns and met with a representative. We were told that nothing would be done regarding the crack and that we should call back if the loose planks became a "trip hazard." In September 2025, we again contacted Franey's. During that visit, a handheld moisture meter was used to check for possible moisture conditions. The company ultimately attributed the issues to foundation and moisture conditions and declined responsibility. We requested documentation related to the moisture readings, including recorded measurements and calibration information for the meter used. We were later informed that no formal report, recorded measurements, or calibration documentation existed. We made multiple efforts to resolve the matter directly and professionally, including reviewing the company's proposal and providing several counterproposals, including repair options, prorated replacement proposals, customer installation options, and refund requests. Although the current owner was willing to communicate, we were ultimately unable to reach a resolution. One statement from the company that particularly stood out to us was: "Being upset or disappointed after the fact, is buyer's remorse..." This review reflects our personal experience with the project and the subsequent handling of the matter.

I've used Burgos for a kitchen remodel, and flooring. They have the best prices, very friendly and…read morehonest. 100% recommend Alex and his crew.

If google would let me do zero stars I would choose Zero!! I…read morebought LVP flooring at Burgos tile in 2021 and Alex was very helpful, a little pushy when he saw I was hesitant to buy , however I liked the material so I bought it and he told me he could use his "people" and subcontracted out to different people for the demo, installation etc. When the flooring was done I liked it however there was minor things that needed to be touched up like some caulking. I called him twice and he never returned my phone call. I no longer was a priority after I paid him. I started having issues with my flooring as well last year , the floor was lifting and material breaking in many areas after a few years . I called him and he would not talk to me he said I will call you back and would not call me back. I continued to call a few days later and explained what my issue was ,he was very short and rude did not want to help me . I was trying to get warranty information but he did not want to help and ended up telling me off and cursing at me very badly saying my floor was messed up because "I was walking on it ". I was in shock at his behavior. After this I decided to try to repair myself since he was unwilling to provide good customer service to a customer who trusted him. I recommended friends to him and they had the same issue with their floor. The issues I was having was with the installation not being done adequately, a lot of cutting corners from the beginning . Alex charges you a big fee and pays the subcontractors pennies so you don't know what you're going to get. This is not good business, and he is only concerned about his personal profit. Trust me Alex is helpful in the beginning when he wants your business but if you have any issues after you pay him he will not help you. I spent a lot of $$ and expected a better outcome a lifetime warranty floor turned into 4 years . Do not buy from Alex or use him for installation on LVP learn from this information you will save yourself a lot of $$, time and headaches.

We had Tito and his crew tile our bathtub shower surround and bathroom floor. We couldn't be…read morehappier. The quality of workmanship is incredible, and they are very easy to work with. Highly recommend!

We recently had our showers remodeled, and I can honestly say the entire experience exceeded our…read moreexpectations. From start to finish, the level of professionalism was outstanding. Communication was clear, timelines were respected, and every detail was handled with care. The quality of the workmanship is truly exceptional. You can tell there is a strong sense of pride in the work, and it shows in the finished result--everything looks beautiful, clean, and expertly done. What stood out most to us is that he genuinely stands behind his work. It's rare to find someone so committed to both quality and customer satisfaction. We felt confident throughout the entire process and are beyond happy with the outcome. If you're looking for someone reliable, skilled, and professional, I would highly recommend him. We couldn't be more pleased with our new showers!

Exceptional service by three individuals there, Lori, and Keith were two of the names that I got…read more Went there looking for pads to go under throw rugs that we have in our house. Lori help me find the perfect one. They called me to come back in three days. Picked up the pads had a flat tire and they all three helped us with the flat tire too. Very exceptional help very knowledgeable of exactly what I needed. I will never forget you. We had purchased carpet two years ago from them and it was great Carpet also. The team work as a team and make great effort to assist in picking out. Just exactly what you need. Thank you so much.

Great customer service. Helped me pick flooring right for my home. Ordered samples so I can make…read moresure I loved what I picked for them to install. Love my gluedown lvt and carpet.