Give me my glasses when they are told to be ready not 3 days after I already left on vacation.read more

I've been a client of Davidson Road Optical for some years now and the quality of my care has has…read morenever wavered. All of the staff sincerely takes time to devote the attention required to meet and exceed your needs. You will never feel rushed, never feel like you are part of an assembly line, you know you have found THAT ONE PLACE that still provides excellent service, excellent medical attention, and a wide variety of fashionable eyewear. Three months ago they didn't try to sell me new eyewear, as it wasn't truly necessary. Other vision providers may have done so. Recently I was back at DRO with a tear to the outer layer of my eye. Dr. Snyder had a script ready for me by the time I reached my pharmacy. Within hours my pain was gone. 24 hours later and I'm typing this and again so happy with DRO. Mind you, I've been wearing glasses for over 40 years and have had many different eye doctors in the past. In my years of experience, Dr. Snyder is #1.

I have been a customer at this location for many years. Last Tuesday, at approximately 1:30 PM, I…read morecame in to pick up my new glasses. While I was there, I asked the woman assisting me if she could adjust my frames because they were very loose. She seemed reluctant and said that adjusting them might affect my vision. Are you serious? That explanation is ridiculous. I have had my frames adjusted many times in the past so they fit properly, and it has never affected my vision before. Please educate her!!

This Visionworks location is still trying to do a scam BOGO offer that costs the price of both…read morepairs of glasses that you're supposed to get for "free". When you refuse the offer they throw on an unadvertised "40% off" which still leaves the cost of the frames/lenses at the price it would cost anywhere else. They're inflating the price of the glasses to make the discount seem generous. They told me it was because I didn't have insurance but then that just means they're inflating the price for insurance costs. Visionworks was sued and settled a class action lawsuit for $4.2 Million in 2017 for a scam BOGO offer with the same exact details as listed above.

3.5-4 Stars - overall had a good experience here…read more Both Lisa and Dr. O'Connor were pleasant and quick with the eye exam. Decent selection of glasses to choose from and the staff helping with your glasses were also kind and patient. I got an email a week after my appointment that said they were ready and I was able to walk in, have them fitted, and leave within 5-10 minutes. The only downside to my experience was the wait to start the eye exam. I think I was in the waiting room for about 20 mins before i was brought back. It was busy at 12:30 on a Thursday. Maybe it was just a fluke thing during spring break?

I had to get shots in my eye. Christine was excellent. Numbed me up great. Lindy was observing…read more Very caring individuals. As always, Dr. John is the best!