Very clean office, staff was all very friendly, right on time for appointment and got me through…read morethe process very quickly. The Dr. answered all of my questions very thoroughly and it was a great experience for an eye exam for someone who does not do well with having things close to my eyes. They did have the option for an extra charge (insurance wouldn't cover it) to use a machine to take pictures of your eyes instead of being dilated which was a lifesaver! The seemed to have alot of options for glasses but luckily I did not need to purchase any!

Very helpful, patient and transparent when it comes to pricing options. They make going to the eye…read moredoctor an enjoyable experience.

I had to go to Buffalo Eye Care to see an Ophthalmologist…read more When I called to try to make an appointment asap, they were able to accommodate me even though they said the Doctor was booked solid. I spoke with a receptionist at 11:30 am & had to be there by 1:00pm . I got there a little early . They have a nice big parking lot, so that was a plus. Inside is very spacious. They have two doors, one to go into the ophthalmology department, and one to go into the eye care store, where you buy your glasses. They have really cool lighting inside, and the whole office plus store just looks really nice. There were three receptionist working, which was very handy because someone else was there before me being taken care of already, so I got to get taken care of right away as well. I got called into the back in just a few minutes, took an eye test told the nurse or technician the problems that I was having with my eye, and thankfully, it's nothing she hasn't heard before. That was a big relief. Then I had to go see the ophthalmologist. It was a short wait. He was very nice, very talkative, explained everything I needed to know. Give me an eye exam, a real exam with the lights in the eyes and the machine and all that stuff. And was able to diagnose what was wrong with my eye. He told me what was going to happen eventually, what was happening now, and what I would have to do in the near future. Explain things very well and in easy terms, that anybody can understand, thank God. Lol. Everybody was so nice there. I had to deal with two receptionists, one nurse/technician and the ophthalmologist, and they were all so friendly and so nice. The whole place inside is very clean and decorated nicely. They seem to have a large variety of glasses, way more than a place that I go to now has. I have to go back in a month, and I do not regret having to go back because it was a good experience. I would definitely refer anybody I know to come here for your Eye Care needs.

If I could give a 2.5 on this place I would because I'm so iffy on my experience. I've taken my…read moreelderly father (84) twice now and both times find staff to be unpleasant (with the exception of the ladies who do the exams and tests prior to the ophthalmologist- namely Melinda, she was amazing!). They don't have automatic doors or a handicap button which makes getting a wheelchair in and out of two sets of double doors, extremely difficult, and no one has ever offered to help but will just sit and watch us struggle. Dr. Gulati says all the right stuff like hello and have a nice day but his delivery and flat and unbothered. The place inside is clean and quiet. Hoping I can leave a better review at his annual visit next year.

I have been going to Doctor Riedel for at least twenty years and my insurance paid for my visits…read more.. I took it for granted that this small, pleasant, professional business was the best! Last year, my insurance changed, and I went to a large franchised business.And was unpleasantly surprised by the eye exam and the service... So even though my insurance doesn't pay as much, I am back at Doctor Riedel's, and was there today for a routine eye exam in which he explained all the changes in my eyes...What to notice and what to look for and what to report to him in changes that I might notice... He spent quite a bit of time on my exam.And I got the perfect prescription! The office staff is helpful, pleasant and also takes it's time with each patient. The atmosphere is pleasant, cozy and friendly... nice vibe here! I highly recommend this place for an accurate prescription with the pleasant nature of a small business.

Doctor and Staff provides excellent care. I highly recommend this business for your optical needs.read more

I completely forgot to update my past eye exam and glasses!…read more Dr. Myers completed my exam and explained his findings without too much medical jargon but respectful enough to include pertinent terms. I really look forward to our visits. Once I was done with Dr. Myers, I was able to get to the main shopping event...GLASSES! The selection here is very well curated and tailored towards their patients needs and current fashion trends. I met with Susan who as usual, knew exactly what looks good on me and led me through the inventory. We discussed high and low bridge and what suits my face-I didn't even know this was a thing. After my selections, I went over to Jonathan who always remembers me and of course, Tom and his candor made this one of the highlights of my year.

Well, first of all I've been coming here since I was six years old for contacts and glasses and I…read morehave seen both of the doctors and they're both very professional and very nice today. I had to have a test done for glaucoma And I had Brooke help me out and I was very nervous because I'm young and didn't know what to expect and she was phenomenal. Very patient understanding and explained everything very well.

Service and selection of frames is good. Eye doctor is there several days each week but was able to…read moretake a walk in for a quick check and consult.

I loved this place but am very angry right now because they are not in the network for DAVIS…read moreVISION! I had to scramble to find another optician to get my glasses done....

I've been a patient here for about 12 yrs. I'm so happy to tell everyone what a superb practice…read morethis is. Dr Murphy is very good at explaining everything and he makes sure that you can understand. my appointment today was again unhurried and the exam was thorough and comfortable. The whole staff is friendly and they act like they are on the same team. Make an appointment and see for yourself!

I really liked this provider at one time. I really tried not to give a bad review of Clarence Eye…read moreCenter and Dr Murphy but i could no longer hold off on this. When i first saw Dr Murphy he changed the way I see. I have an eye condition that causes me to see multiples. The solve for that is Scleral Lenses. They are very expensive and I got several pairs from Clarence Eye Center. For the first time in over 10 years, I was able to see clearly and only one of everything! He charges a $250 fitting fee for each eye, at least he did last time I last got lenses from him. This was to include the fitting fee for each eye including all scans to properly fit them as well as free follow ups for each eye to get the fit just right. The last pair I bought, on the last fitting, which should have been included, they billed my insurance for a routine eye exam. When i called to inquire they apologized but said they would not retract their claim from the insurance company. They offered me a "credit" for my next routine exam. I explained that I go to Fichte for routine eye exams and that I only see them for my lenses. They still refused to withdraw the claim. I could have at that point pushed to claim insurance fraud on them but since i just got resolved with my vision for what is usually a year or more i decided to not embarrass them with an insurance fraud claim. I figured that i would just find a new Scleral lense provider in the future even if I had to drive an hour to see them. Now, I am in the process of getting new lenses and my new provider reached out to them to get my records to get a baseline and not have to start from scratch and they have told my new provider that they cannot help them as they never did any scans of my eyes. That is a blatant lie since they needed to do the scans to fit me with the lenses. Moral of the story, Scleral Lenses are life changing, just don't go to Clarence Eye Center for them. Save yourself the headache and seek out a different provider.

Just swung by after someone crushed my glasses while on a trip to Buffalo and a gentleman named…read moreRaja (sp?) fixed them up within 20mins, on-the-spot. Wildly customer-centric service here; the praise you see in all of these reviews is well-placed and definitely deserved.

Everyone here at this place is very friendly and the Dr. Bob is kind I like the fact that the young…read morelady cleaned my old glasses and gave me a case for them, close to home I love that and if it wasn't I still would come here, very amazing people

3.5-4 Stars - overall had a good experience here…read more Both Lisa and Dr. O'Connor were pleasant and quick with the eye exam. Decent selection of glasses to choose from and the staff helping with your glasses were also kind and patient. I got an email a week after my appointment that said they were ready and I was able to walk in, have them fitted, and leave within 5-10 minutes. The only downside to my experience was the wait to start the eye exam. I think I was in the waiting room for about 20 mins before i was brought back. It was busy at 12:30 on a Thursday. Maybe it was just a fluke thing during spring break?

I had to get shots in my eye. Christine was excellent. Numbed me up great. Lindy was observing…read more Very caring individuals. As always, Dr. John is the best!