I have heard many great things about this place! When they started posting available spaces for…read morerent, I immediately reached out. I'm not sure what went wrong. "Elecia Holland" of the leasing office was zero help. Had to email her multiple times to get a response. After 2 responses telling me when she wouldn't be available for a tour but never telling me when she would be available, she stopped responding all together. I bypassed her terrible service and went straight to the website to fill out an application. I gave them all of my personal information and they NEVER reached back out. Now a strange company has my info and I have no clue what they plan to do with it. Steer clear and save yourself the frustration imo.

In order to understand how little the property manager cares about this building, you only need to…read morelook at the bullet hole that's been in the front door for years.

Great lofts in a nice area. building is well maintained and the layout is inviting. onsite…read moremanager was very helpful and friendly. loft spaces are open and give you a lot of room to design what you want.

I've lived at Telegraph lofts for almost 5 years and I am pleased to say that the current manager…read morecares about the tenants. Always accessible, provides solutions to problems, attentive to the needs of the tenants. Awesome customer service!

Sal, the leasing agent at The Portico, was amazing. Friendly, knowledgeable, and genuinely helpful…read more If this review was only about Sal, it would be 5 stars. Unfortunately, the building and logistics were the deal-breakers. There was no parking available for our move in timeframe, no future resident parking, and basically no street parking because the area feels more crowded than lively. We had to park in a neighboring public garage, which we were told is also the garage we would likely use if we lived here. We toured Unit 807 on the top floor, but it looks directly into the courtyard and dog run. From the balcony we could smell the dogs, and there were lots of flies with fans by the dog area being used as a workaround. There is also new construction next door, and from the amenity level you are looking at nearby buildings we were told may be torn down soon. Last thing, it does not feel luxurious. Some finishes and design choices already seem like they will age quickly, and the carpeted indoor/outdoor areas right next to live plants feel like a recipe for mold, mildew, and bugs long term.

Living at Portico has redefined what comfort and luxury mean to me. From day one (18 months ago),…read morethe team has gone above and beyond in every possible way. They are proactive, solution-oriented, and incredibly responsive -- issues are addressed quickly, communication is clear, and you genuinely feel taken care of as a resident. What sets Portico apart is not just the beautiful property, but the people and the sense of community they intentionally create. The events they host -- Sip & Paint nights, Taco Tuesdays, brunch gatherings, and other resident socials -- make it easy to connect and actually feel part of something. It's rare to find an apartment community that invests this much into bringing residents together. A special thank you to Ashley, the Assistant General Manager and Alyssa, the Manager whose leadership and professionalism set the tone for excellence. They are attentive, thoughtful, and always willing to find solutions. Huge shoutout as well to Hanaya and Sal in the leasing office -- they are welcoming, knowledgeable, and consistently accommodating. No matter the question or request, I feel comfortable going to anyone on the team at any time (as long as they're not helping another resident), and I know I'll be met with kindness and a genuine desire to help. The maintenance crew also deserves recognition -- they are efficient, respectful, and take pride in their work. Requests are handled promptly and thoroughly, which makes such a difference in day-to-day living. Portico has set the standard for what a community should be. As long as I'm a resident of Oakland, I will continue signing my lease here again and again. I'm incredibly grateful to call this place home.

I lived at 1200 Lakeshore from 2020 to 2023, and while the apartment itself is beautiful with…read morespacious units and great views, the overall experience was far from perfect. The neighbors were awful--racism was rampant. Once, in the laundry room, my partner was loading a dryer when a woman literally pushed her and said, "residents have priority," clearly assuming she was someone's maid. Another time in the laundry room a different woman asked her "what are your rates?" And when we said "we're your neighbors!" She didn't even apologize she just gave us that "oh you're being too sensitive" look. That kind of behavior was shocking and completely unacceptable. I also had a Mexican flag and a BLM flag on my balcony, and the property manager passive-aggressively asked me to take them down for "drone photos of the building." When I asked when this would take place so I could put the flags back up, he got nervous and mumbled something about needing the building to look "uniform." It was clear the flags weren't the kind of "uniform" he had in mind. While this isn't directly the building's fault, it absolutely must be mentioned: the area is not safe at all. In the three years I lived there, there were three murders within just a couple of blocks. No joke--check Oakland crime stats if you don't believe me. It's a very dangerous area, which only adds to the list of concerns. 1200 Lakeshore is a lovely building on the surface, but between the hostile neighbors, management's sketchy priorities, and the unsafe neighborhood, it's not the haven you'd hope for.

A Special Place to Live 1200 Lakeshore Ave., apartments…read moreoverlooking Lake Merritt is an outstanding apartment complex in Oakland. We have lived here for almost 4 years and have found the apartments to be spacious and immaculately clean and secure. There is a workout room fully equipped with the latest workout machines. There is a gorgeous patio complete with top-of-the-line furniture and a wonderfully landscaped garden. I cannot say enough about the staff. They are kind, generous and willing to help in anyway. They are simply the best .David Solis, manager, and staff go out of their way to accommodate our needs. Some of the tenants in this building have been here for many many years. Currently the tenants if if they so desire can participate in some fun activities. 1200 Lakeshore deserves the highest rating. Please come and check it out. You won't be sorry! Joyce Rubenstein Addendum: the east side of the building overlooks the Oakland Hills. In addition, all of the units have large patio areas Sent from my iPhone

I would strongly caution anyone considering signing a lease at 1900 Broadway Oakland…read more Since moving in during January 2026, we have experienced ongoing issues with the building's Utron automated parking garage and EV charging system -- problems that have never been meaningfully resolved despite repeated escalations. We pay for both a parking space and EV charging access. One of the major reasons we chose this building was the promise of convenient in-house EV charging. Unfortunately, the charging system has been unreliable from the start, forcing us to charge outside the building regularly. Even worse, our vehicle has been stuck inside the automated garage multiple times. These incidents are not minor inconveniences -- they have caused me to be late to work, work out classes, and other commitments. Residents are often left standing in the lobby waiting for the garage system to function again. Management repeatedly says each incident is "isolated," but after nearly 5 months of recurring problems, that explanation no longer feels credible. Before purchasing our 2nd vehicle, I also used the building's StakGo Tesla fleet service. The building advertised 9+ Teslas with easy availability, but in reality only a small number ever appeared available in the app at one time. I also had a concerning experience where the app failed completely after I arrived at my destination, leaving me stranded with the Tesla for over an hour until their tech team remotely unlocked the vehicle to start. After purchasing our 2nd vehicle, the situation became even more frustrating. We have been unable to use the Utron charging system at all because the required charger has reportedly been "stuck in customs" for more than 2+ months. The leasing office suggested using chargers on the lower garage level instead, but those chargers are almost always occupied by StakGo Tesla Fleet vehicles. The pattern here is consistent: temporary workarounds instead of real solutions. Management offers Uber reimbursements after garage failures, but there has been no long-term resolution despite repeated complaints from residents. There are also broader concerns within the building itself. Residents have reported vehicle break-ins and cars being damaged in the garage, with management stating they are not liable. Package theft is also an ongoing issue, and residents are essentially told that people can walk into the building and steal packages. Additionally, the building often feels more focused on its partnership events with Stak than on the residents who actually live here. Amenities become overcrowded, elevators back up, and common spaces feel more like event venues than residential facilities. For the price point and luxury branding, the experience has been extremely disappointing. I would seriously recommend prospective renters think carefully before moving here -- especially if reliable parking, EV charging, security, and resident experience are priorities for you.

Came here for an event and loved the overall vibe of the building. The amenities/shared space was…read morebeautiful, and the property felt safe and thoughtfully designed.

forced to hire a mold inspector after a stain on my wall kept growing. For a year now the building…read morekept brushing it off till mold grew on the surface. lab results came in, MOLD! This is extremely dangerous for my toddler.. the solution presented was "guard for the shower"even with the lab results.. ZERO senses of urgency. all this money to be living in a unlivable unit, smh avoid this building like the plague! they don't care about their tenant safety.

After living here for two years, I couldn't recommend this place in good faith. Here's why:…read more - Awful property management: Easily one of the worst I've ever dealt with and a key reason why living here is unenjoyable. They fail to proactively communicate, email response times can take weeks or up to a month, and they've blatantly lied to me about policy changes. - Butterfly MX: This is the system used to manage the front door. It is broken constantly and down for months at a time. You will not know when it's going to be fixed, nor why it's constantly down. This will impact receiving deliveries or your guests. - Dog owners: Pet owners are allowed to simply let their pets urinate (and sometimes defecate) in common areas. The 6th floor elevator bay and dog run has a smell that only prisons in the third wold know. - Trash/Recycling: While you will be shown trash/recycling/compost chutes on your tour, it's all smoke and mirrors. Those chutes are often off and do not allow you to dispose of recycling or compost in it. Heck the building itself doesn't even compost. That means you're forced to go to the basement anytime you want to get rid of waste vs being able to use the chutes that are there for... I have no idea honestly. - Washer & Dryer: Washer and dryers are in-unit, but they are more hassle than help, specifically the dryer. You have to dry clothes generally 2-3 times just to get them to normal dryness, you have to empty a very small water tank, and it will simply turnoff if it senses the clothes are dry even if they're damp or completely wet still. - Kitchen Sink: Another design flaw, but kitchen sinks are very shallow for no apparent reason. This causes quite the splash zone when washing dishes and is just a cheap cost cutting measure. - Theft: You're told that they have a secure bike room, but that happens to not be the case. I along with many other residents had our bikes stolen from the bike room even though there are cameras, they were locked with U-locks and cables, and the door requiring key fob access. Instead of providing any support, management simply sent out an email notifying residents of what took place and offered no support (sharing camera footage, key fob badge records, etc.). Their response: "we're not an investigative agency" Don't let the rooftop pool and clubhouse fool you, there ain't no luxury in sight here. You will be treated like an inconvenience as a resident, and will quickly learn that what you saw on the tour is far from reality of what life is like living here.

In summary: Neighbors are really excellent. Management is hit & miss. Units have quirks that may or…read moremay not be something you can live with. Working from home is OK if you have a unit that isn't a greenhouse, but you won't want to invite most clientele over to your space. The neighborhood has issues with illegal dumping and drug users. The trains are comically loud and will definitely be noticed by people on the other end of your phone convos. Great for pet owners, if you don't have a unit that gets unhealthily hot (like most facing 47th). I lived here for a few years until the pandemic brought big changes to all our lives. I wanted to make sure to review because I recall seeing so many red flags when I first looked at this place -- a URL on email addresses "fdcollins" with no website to match, a company named "Proper Management" that had little to no online presence... I had to do a ton of research to assure myself it wasn't a scam. It is not a scam, everything was fine. Francis D Collins is the property owner and Proper Management is the company created to manage properties owned by Collins, I believe. Svend, the offsite manager that sent our bills and answered the office phone, was excellent -- always replied to our emails quickly and was attentive. Resolved issues quickly & efficiently. Jay, the onsite manager (but not a resident), was not that great, but he wasn't the worst. He would fix things, but not necessarily quickly. We were having such a big problem with the sun in our unit, we bought materials that we could install ourselves but needed permission to do it...Jay didn't give permission and did eventually install it, but he took our materials and did not use them all nor did he return them, so we just lost money on that. (He promised to return the unused stuff, he just never did). Jay also did kind of lame things to blight the street in front of the property like tear out the plants and just leave piles of dirt instead. That was especially disappointing because when we moved in Jay and Nolan said that they were working to improve the greenery and had just planted trees. I thought the flower gardens near our unit was their work, but it turns out it was various neighbors that were later told to rip them out, but the management did not do anything with them afterwards...just let them grow weeds and attract garbage. At least the gardens kept some of the street crazy away. He also left an old car parked out front, taking up parking space close to the units so that we had to walk farther to get in, which was occasionally uncomfortable. It attracted criminals and was eventually stolen. I'd say that the exterior attractiveness of the property went markedly down while we were living there, as a direct result of their decisions, and because of that, more street wanderers would come around. Originally I thought I might have clients over, but it became too embarrassing & uncomfortable for guests. The units at Dutchboy are all unique. Ours had its pros and cons. The totally open layout was a dream, as was having the tall ceilings. The water and power were always reliable. The bathroom was surprisingly small. I (5'7" 150lbs) often showered standing sideways (facing the curtain or wall), because the shower was so narrow. The sink was so close to the toilet that my knees were under it when sitting and I could rest my chin on the sink. But the worst by far was that there was only one small ground-level window that opened, but two large clerestory windows that face the sun all summer long baking in the heat. With no vents, the heat would get trapped and it was 90 degrees in our unit until 10pm. It's too dangerous to leave your door open and walk away, but even sitting next to the door with it open for hours, it couldn't circulate very well because the unit was 50' deep and the window was 2 feet from the door. When wildfire season strikes, it's really unlivable. We had to move out partially because of this. The unit wasn't that clean when we moved in, even after we asked and they agreed to do the floors...for example the bedroom area had beams that were coated in dust. They cleaned the carpet, but not the concrete. I did a thorough cleaning myself before moving in and found a thick layer of dog hair in the broiler drawer under the oven. There was some trouble with drug users camping and cooking on 47th...fires, explosions, pests/rats, endless garbage, hit & runs, crazy behavior on the street, fights, etc. To their credit, the management worked really hard to stop the whole thing, as did a lot of the tenants, and eventually it did mostly go away before we moved out. Best thing was the neighbors. They all had a great attitude and liked to help each other out. The neighbors aesthetic touches on the outside of the units were what make the place really special. Large metal sculptures, potted plants, unique patio furniture, adorable pets...all really take the edge off the stress of city life.

When we considered moving here, I could not find much about these lofts online; this has prompted…read moreme to post, as there are several units recently rehabed and available for rent. Neighbors: These really get 5 stars. In this repect, this is a great place to live. Several of the residents/artist have been here for a long time. Neighborhood: This is no doubt the industrial section of East Oakland. In this location we see very few problems. Because 47th is a dead end here, we do have a couple of homeless on the tracks and we have trash dumping and occasional prostitution. This is becoming much less as this place becomes more habitated on the 47th St. side. A few of us on this side have made it a sport to chase these people off and consequently it is a much less desirable place for these activities. In speaking with the long time residents they also say that there has been next to no crime within the warehouse property. I think the most recent, a few months, ago was a car break-in. Management: They get negative stars. In over 20 years of renting and/or owning, these are the worse people I have ever dealt with. Francis D. Collins owns this property and I have not been able to get a call back from him to see if he is truly complicit in the deplorable attitude of the Proper Management staff. Some long time residents confirm that if you have a problem here, like something that needs repair, they will pretty much tell you to go f*ck yourself or just ignore the request. We have had a serious problem in our place, one that legally has to be fixed and the Proper Management staff, very unsavvy in landlord/teneat law, has told us the above. It has taken calling in the city to have this repair done. (Note: We made our request 4 times) If you are looking into these places know that the rents are all over the board. What we pay around 2K for, our neighbors, in the same size space whom have lived here for only a couple months longer, pay 1600. We were able to negotiate down from the original per month price they were asking. Less the management, it is a very cool place to live with great warehouse space. I have to assume and hope that with all the work going on here that Francis and Proper Management will figure out that you have to be accountable and repectful to your tenants, not just collect the rent.

Let's review: The…read moregood reviews are from before Premium Properties took over. There's a reason for that. Here's what the property manager told me on tour vs reality: "We're getting a bike room fall of 2024." No bike room. "Landlord pays water and garbage, tenants pay PG&E." Nope, tenants pay ALL utilities. "I don't think there's an extra fee for dogs." It's an extra $150 per month. "We're going to replace these crappy windows with weird opaque speckles." Nope. "We are a secure building with 16 security cameras." Doesn't matter if people are getting in and stealing shit anyway. Here's what Premium Properties told me before/at move-in, vs what I found out later on: Lease: "Tenant acknowledges building is master-metered for water, sewer, gas, and Electric." Natalie at Premium: "Yes, all utilities are flat rate." Selena at Premium: "Yes, all your utilities are flat rate." Later, Selena: "Your utilities are all set up and will be billed through the client portal! NO NEED TO CALL PG&E!" Reality: PG&E turned my power off 8 months in because no one had set up an account for me. They told me if I wanted power I'd have to set up my own account and pay a back balance, then sent me a bill for $470. Premium gave me the excuse the lease had a typo and some mistakes were made and oh well not their problem. (Odd. Turns out this happened to multiple other neighbors, and they were given a different excuse.) One day I caught a shady guy wandering the complex looking into people's windows. He wouldn't leave. I went to the manager. Manager said, "oh yeah I told him to leave." Oh really, well he's still here, so maybe do something about that?? I told them I'm moving out and I am getting like 2 notices a week that they plan to enter my unit to show and then nothing happens. They harass you 120 before your lease expires to tell them you'll renew or move. The emails are ended with the sentence: "Thank you for your anticipated cooperation." LOL.

I've lived here for 3 years and so my review covers the period when the building was managed by Mr…read moreMing (up to 2022 - when you will see quotes from all the reviews), and the period since while it has been managed by a company called Premium Properties. During the Ming Dynasty, this was a pretty sweet place to live. He kept the place really nicely and was pretty helpful. When my e-bike got stolen from the inner courtyard after the thieves broke in the side entrance, he willingly showed me the video of the theft using one of the 16 security cameras that used to work while he was here. Then Premium took over. And the service since then has not been premium. - Packages are routinely stolen because whereas Mr Ming used to put them in the amazon lockers, now they lay about. - The amazing security cameras go on and off like it's some sort of modern art installation. They were off for about 6 months but seem recently to have come back on. Of course that might not matter because since Mr Ming we've had two building managers and the first one couldn't access any of the recordings. Not sure if the current one can. - Of course, Premium couldn't do anything about the paper thin walls, floors and ceilings. As long as you're ok listening to your neighbor's music and sex life it's not a problem. - They did rewire the whole place since apparently the previous wiring was a death trap, but using the cheapest contractors has its drawbacks when they turn out to have wired multiple apartments wrong, including my own. That only took a few weeks to sort out. Their conscientious attitude to key checks - three in the course of 2 weeks recently where they had to come in to each apartment to make sure their master keys still worked - made up for that though - and I guess that's how they discovered one of the tenants had died in his ground floor apartment and not been found for some weeks. - The courtyard floor was painted to waterproof it at the start of the year - right when the torrential rain started. The rain washed off a lot of the light grey paint they'd used (on the terracotta colored floor) and then the run off from the frankly situation-saving-plants and trees turned what was left a streaky brown. But some tenants think the Jackson Pollock effect adds to the building's charm. Premium promised to sort out the painting in the Spring. It's now September so one assumes there's a really great reason why it hasn't happened yet. - The plants and trees are the main reason why I keep living here. They really are lovely. - Bicycle theft and/or damage remains an issue so Premium started talking about introducing a bike room about 9 months ago. Newer tenants were told it would be open in June. Again, it's September. Tenants continue to lug bikes up and down the stairs because leaving them in the garage is asking for them to be stolen. - When things do go wrong, like a broken dishwasher or shower, Premium have this great system where you submit a ticket online which they will respond to in 5 working days. Not "within" 5 working days. They will wait it out. Mr Ming used to pop round with a screwdriver and have it done in 5 minutes. Now it's after 5 days that they contact a contractor. It then depends how soon the contractor can visit. And then we get to the laundry room. - When the building was rewired the ventilation system in there conked out and so for some months it also served as an onsite sauna. We took to permanently propping the door open to stop everything in there going moldy. This meant that when the tumble dryers broke down for the 7th time this year the sound (like a cement mixer mixing stolen catalytic converters) was able to echo around the whole building. The washing machines break down with such regularity that it would make sense to offer an employee of the contractor who manages them a discount on an apartment. There is currently one of three machines working for a building with 30+ apartments. The machines regularly take money without turning on and the refund link in the app doesn't work. And finally we get to the ants. - This is an old building so of course there are cracks. And ants get in during the summer because that is what ants do. Mr Ming kept a supply of ant baits and would hand you a couple at the first sign of them. Now, we submit a support ticket and wait, meanwhile exchanging grandmother's tales of how to stop the cunning little things in the building's whatsapp group - a place where new tenants are regularly updated on which parts of the lease agreement are known to be illegal by the tenants who have already been through two rounds of "but if everything's broken shouldn't we ask them to reduce the rent". I have now duck taped a significant part of the edge of my living room window since the cracks have now reached such an extent that ants can casually stroll through them on a whim to see what I might have to offer in the way of cat food.