I have zero complaints. Check in = super nice lady who gave me a water or bev choice to kick off. The hotel is set up around a courtyard which is so nice. Teens you want to keep an eye on but not in your room ? This is the spot ! James in the restaurant might be the best server ever! A pool. Restaurant. Bar. Common areas. Amazing staff. I'll take it read more

Cotton Court, Valencia Collection - King room - Hotels Near Me - Lubbock, Texas

This hotel is the coolest place. We stopped on a whim on our way to Grandbury. The staff was. So attentive. They offer either a beer or water upon check in. It was a Thursday evening they had live music outside. The court area was so cool with many things to do. We ate at the attached restaurant soooo good. Would stay here again and again if in the area. read more

Cotton Court, Valencia Collection - Hotels Near Me - Lubbock, Texas

Spent a couple days in Lubbock, TX. The Cotton Court Hotel was the only redeeming quality we found in Lubbock so we spent all of our time there. The courtyard was very well kept. There's lots of vignettes of seating areas with fire pits. Multiple green spaces which made traveling with our Westie enjoyable. Fountains, trees, whimsical lighting all contributed to a lovely couple days stay. The outdoor pool was well maintained and offered multiple seating options in and out of the sun. Our room was clean and welcoming like staying at a friend's home. We decided to join the Valencia members program after staying at the Cotton Court and look forward to visiting their other properties in the future. read more

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Loved our stay here. Definitely a cute spot and unexpected find in Lubbock. So fun and quirky, well styled and friendly. The fast valet, complimentary beer and water at check in , the multiple gas fireplace seating areas and waterfalls in the courtyard, the live music with restaurant and bar on site and the well designed rooms were all a highlight to our stay. We will definitely be back if we are in Lubbock again. If you are coming for a visit, book this place!! read more

Zero bandaids on the premises.... Isn't that a liability? Terrible service at the restaurant. Super rude servers. Unfortunately, this is the nicest place to stay between Colorado and Southern Texas. Do better. read more

The Cotton Court Lubbock has a unique, retro, "campy" vibe -- not one of a 4 star hotel. There is very minimal parking. We reserved a king room but were given a double full bed room instead. I didn't make a big deal if it so we were given breakfast vouchers for our trouble. This seemed generous until we saw we were charged an $18 mysterious fee. The room was adequate, unlike any other actual 4 star hotel I've stayed in. Unfortunately, about a hour after checking out, I realized I forgot my pillow and quilt at the hotel. I called as soon as I realized it to ask how much I owed for them to ship the items to me. Long story short, I was given the run around for 6 days. Every time I called, I was transferred to multiple people and typically to a ringing line that no one ever answered, I spoke to 9 different people, I left a message with housekeeping, I left my number twice with 2 different people, and I submitted an online request for someone to call me; only to finally be told my items were nowhere to be found. Essentially, they were thrown away and I was given the run around for almost a week. I cannot imagine if I had forgotten items that were of value to anyone else but me. Lackluster room. Inadequate parking. Abysmal customer service. This is not a 4 star hotel. read more

The room was campy, comfortable, and exactly what we needed for a Texas Tech college tour!

Cute and comfortable stay is what to expect at this hotel! The courtyard common and pool areas are perfect to enjoy the outdoors. The rooms are spacious, clean, nicely decorated and comfortable. The fridge is stocked with drinks and a basket of snacks are available for purchase. The Midnight Shift restaurant is on-site which had a great selection of food and drinks. This hotel is perfect for families or for a couples/friend's getaway. read more

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Shower floods, stains on a lot of upholstery, sofa, bathtub, etc. Dirty room in general. The snacks/drinks were reasonably priced however. For the price, expected a bit more, there is a neat little plaza space and a pool/restaurant, but if you really care about room over amenities, it's not it. Once hotels start getting close to Ritz price my standard for cleanliness gets a little higher read more

Great hotel! Friendly and capable staff. The cool aesthetic is backed with comfort and all the amenities you'd want.

Quality of food was terrible. Extremely overpriced for the quality. Drinks were decent but also expensive.

I stayed at Cotton Court for 3 nights, and had an incredible stay. The room was beautifully furnished, unique, and comfortable. The courtyard/pool area was also incredible. It felt more like staying at a small resort than a hotel: lots of space and comfortable seating. Staff was friendly and attentive and polite. The onsite restaurant, The Midnight Shift, was also really good and convenient. I was able to walk to Texas Tech and two breweries easily. I would definitely recommend anyone traveling to/through Lubbock to stay there, and if I pass back through I will definitely book Cotton Court again. read more

The hotel is lovely and the people there go the extra step. I had a flat tire once I arrived at the hotel and engineers and maintenance got it aired up and recommended a place to get it fixed or replaced. That's going the extra mile!! read more

Stayed at the Cotton Court Hotel over Mother's Day Weekend which also coincided with graduation. This hotel is part of the Valencia Group which include some of my favorite hotels in San Antonio and San Diego. This hotel is a bit more casual with an open faced courtyard. Not only did they have valet parking but there is plenty of street parking around. Lobby is right across from the restaurant and pool area with plenty of seating around. I must say though the valet team was so friendly and were always able to bring out our cars within 5-10 minutes. The restaurant itself had an ample sized bar and damn were their old fashioneds delicious. I also was impressed to see fernet branca on their menu. With the number of rooms here, I never waited for more than a few minutes to get a drink. Sadly I didn't have the chance to enjoy the pool, but it was very well maintained with plenty of lounge chairs. It is a family friendly hotel, so just be aware there are some kids (though not many) that were staying here. What I really enjoyed about the courtyard was all the open space and lounge areas. My family and I had rented out one of their event rooms for a law school graduation party for my brother which turned out super nice. We were allowed to go in and set-up during the day which was nice. The only thing to keep in mind is that the rooms are not soundproof, so the party next to us having a dj blaring their sounds definitely rolled over into our space. So much so that we didn't even bother trying to play our own music. I think this should be handled better, especially when minimum spends are required. The food and staff working though were nice. We did have to ask for staff to pick-up dirty plates and glassware as they weren't initially but it was smooth sailing after that. Now my room was the 5-star experience. Obsessed with the style of the room and decor. The vintage fridge was so well curated and there was space to put in leftovers. I also appreciate you could adjust the fridge to fit other things without an "automatic" charge. The king size bed came with a full sized couch, smart tv to bluetooth your music, desk, armoire, full walk-in shower, and it was a true safe haven. I totally recommend staying in the main building which had more of a true hotel feel. The courtyard rooms were open facing. Overall it was a decent stay but I do believe outside high-demand weekends it makes sense this hotel goes for around $200 a night compared to the $400 a night when we went. read more

Cotton Court, Valencia Collection - Food from their restaurant - Hotels Near Me - Lubbock, Texas

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Absolutely the best and most comfortable spot to stay in Lubbock. Extremely helpful and courteous staff, reasonable rates just a nice spot. Parking can be challenging but there is space off property right next to the hotel. read more

Loved this hotel!! I was driving across the country and my sister was staying here on business in the presidential suite with an extra bed!! I lucked out. I loved the decor, style, and vibe here! Not sure what the price point is, but I can tell you it's worth it. Great soaps, shampoo, and conditioner! Loved the bathrooms, and the free postcards! I will be back! The restaurant was great too!! read more

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I love this place! Stayed there before and headed back tomorrow and I am so excited! Comfy beds! Cool staff! Amazing atmosphere! So much to do right there in one place! You should book this... ready, set annnnnd GO! read more

Fun hotel! All the staff were very helpful. Large courtyard with fires and games and hammocks. Upon my late arrival I was offered a Lone Star beer which was a perfect way to end a long travel day. The room decor and set up were great. Fitness center was good. I did not use the pool but it looked lovely. I would definitely stay here again and this would be fun if you have a large group. read more

Great experience from the moment I checked! The initial greeting was welcome. Would you like a Lonestar beer or water? Lol lol of course I took them up on the beer and it was ice cold so refreshing in a nice welcome front desk. Staff was amazing. I love the quaint bar service was great rooms were beautiful. We were there for a wedding. I do recommend it. read more

The Cotton Court hotel on site restaurant the midnight shift has shifted down to double low. Until recently, it was an awesome destination, dining location however, they have replaced the chef I need just now just basic burgers, no ambience and sadly disappointing. Highly suggest to check out one of the nearby restaurants for a more extensive menu and elevated dining experience read more

We were attending a wedding....got there and our room wasn't ready! When at the restaurant, using our free vouchers, we met a super nice employee who said if we needed anything just let him know. This man's name was, Shawn. After I told him we were waiting on our room, he left & was back in 5 minutes.....saying our room was ready!! What service!!! Cute room and comfortable beds, but having Shawn give us the friendly service he did, we will definitely be back!! Thanks Shawn!!! read more

Great place to stay. I love the outdoor courtyard with lots of areas to visit in hammocks, by the fire pits, at the pool cabana, or while playing corn hole. The restaurant is excellent and has a fun vibe with outdoor seating too. They had a great band playing in the courtyard in the evening and our group really liked that too!! The pool is very small unfortunately. It was crowded so we didn't get to swim as we had planned. read more

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Not where you want to stay if you just want a place to sleep after workout no all day. Live music til 10:00 pm, followed by people talking/drinking outside your room. Finally called front desk after midnight. Not a place for resting at all. read more

Very cool building and friendly staff, bed was extremely comfortable and got a great night of sleep! But when I untucked the sheets and blanket to see what brand of mattress they had cause I was interested in purchasing one for myself I saw that the bottom of the blanket was dirty! Then upon further inspection there were tiny blood stains on the top of the comforter! We were disgusted we used the blanket the whole night! I would have requested a new blanket if I had known but it was too late. Then when we went to check out they informed me my credit card would be charged 19 dollar " location fee" or I could get 19 dollars worth of breakfast lol so basically forcing u to either waste ur time and get one dish (everything on the breakfast menu is 15 to 30 for a single dish) or order more food and end up paying 30 to 40 bucks any ways to get a full meal for you and whoever your traveling with. And even more annoying is that the key card wouldn't work on half the gates to get back in the building, very irritating especially since there is almost NO Parking. How are u gonna charge an almost 20 dollars hidden location fee when you can't even provide overflow parking? Very bad end to what we thought was gonna be a phenomenal stay. Very disappointed read more

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Morgan at the front desk is incredibly rude. I asked her for help finding where I needed to go, and she literally ignored me like I was invisible. Do not go here if you want to have a good day. read more

This review is from my stay 1 year ago, I originally reviewed on google but want to sure here as well because my stay was that fantastic! Let's start off with "wow". Stefan greeted me at the front door, opened it for me then checked me in, extremely friendly, talkative and just all around welcoming. This place is beautiful, very nice and the staff are insanely friendly. I stayed with my family which includes my 10 year old and my 5 month old. It was quiet and respectful all night which isn't so common with hotels. Most importantly it was CLEAN. Everything was clean. From the counter to the table, the couch the sheets. So impressive. The beds were oh so comfy, the pillows like clouds, the comforter thick but soft and plushy. Aside from that, the price was perfect. In fact, they could charge a whole lot more with out question for their service and cleanliness and comfortability. All around an amazing stay. Thank you cottoncourt for making my family comfortable and keeping things so clean. read more

Noisy AC unit and expensive food was a let down. Accommodation was good. The town is pretty deserted around the hotel not a lot to see.

The Cotton Court is a wonderful place to stop when you're on a long trip like from South Texas to Colorado or New Mexico or something like that it's a very nice hotel and it's nice and quiet and it's dog friendly. You have dogs food good it's very pretty people are kind and I just find it to be a delightful hotel I've been twice and it's very good service and my dog feels at home there read more

Elated to say, the charge process has been refined, service remains exquisite & Gus ensured everything went smoothly. Thank you for your revision & attention paid to guest requests! I feel this above & beyond service recovery! read more

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Decided to take a shot and stay a night at this hotel in the downtown area. Close enough to Tech (only a mile or so away -it's a straight shot down Broadway). The property itself is clean, well-managed, really really charming - the staff is excellent, very comfortable. If I'm rating the hotel I'm giving it 5 stars for the hotel (absolutely!!), but let's face it - Lubbock has a homeless problem and it's quite unsafe to walk very far away from this property without running into a few "locals". Travel outside in groups if you can. read more

This was the best place to rest after a long travel day. Extremely clean, comfortable, and quiet. Perfect!

Wonderful place to stay! Very clean, comfortable, and an awesome outside court yard. It is also pet friendly. The staff is very accommodating. read more

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What a awesome Botique Hotel. We came here because we stayed at the Lone Star in Austin so we picked a same brand hotel in Lubbock. The atmosphere is great! Family friendly! Fire pits everywhere! Rooms are a good size. Enjoyed the sitting area in the room. Restaurant was nice. Had a live band and nice big fireplace. It was too cold to enjoy the pool but looked awesome. The lobby was beautiful with great decor. Definitely will be back. read more

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A wonderful place. Great staff really clean rooms. Good location . Will be staying here again. Thanks

Worst experience of my life. Just arrived into town - have a reservation at this hotel. Went to check in - front doors locked no one at the front desk - "check in is 24/7". Waited at the front doors for 20+ minutes knocking, calling their number. Currently trying to find a new hotel. Do not stay here. read more

Cotton Court, Valencia Collection - Hotels Near Me - Lubbock, Texas

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I love the hotel it was very very very nice and everything seem to be cleaned I didn't inspected but very nice

Literally loved this hotel so much. We were on a crazy rushed mission so didn't get to enjoy it quite as much as we'd have liked but seriously. So cute, so chill and cozy. Tons of little amenities that just made the hotel super unique and a good place to land while traveling. The pool, outdoor fireplace, big Jenga game, the restaurant and really just everything made the hotel different and fun. The grounds are lit up super pretty at night and there are little waterfall areas that make even just walking around really beautiful and relaxing. A bunch of high school kids were there for prom and I was so jealous they had such an awesome place to go for prom. If we head back to Lubbock for another concert we would stay here again 10/10!!! Also dog friendly and our pups loved it as much as we did! read more

Amazing!!! Beautiful design of the place and the rooms. Heated pool , small restaurant and bar. Visit the bar at your own gamble bc if it's a bad band night you'll need earplugs to ignore another bad singer. The staff outside the restaurant/bar are on point. Big thanks to " Shaelyn" I apologize if I spelled your name incorrectly. Big white soft robes, in room large fridge w/ all kinds of good booze. Snack basket for kids too. Soft Sealy brand mattress but fairly firm. A fair amount of attention to detail and convenience went into the room designs. Ice locker right outside rooms . Good WI-FI. Large shower with bench. Hot water yes!!! Fireplaces in the main room and outside court, valet and a sand pit for volleyball and ground games like bag toss, etc. an elevator, cabin like exterior walls very manly but a few soft touches for the ladies. Nice view of the court below if you stay upstairs. They need to dismiss band set up on more crowded events in town bc it prohibits guests from getting a meal or drink in their restaurant/bar. I mentioned it nicely so we'll see if they agree. They lost a lot of money on the restaurant/bar that college graduation night but probably recovered some on the room charges. Still it's a nice place just don't count on enjoying the restaurant/bar. For the room price they should give a free or discounted breakfast. Enjoy read more

Cotton Court, Valencia Collection - Sunrise out our upstairs room . Looking over court - Hotels Near Me - Lubbock, Texas

I was impressed to see a chic little downtown hotel in Lubbock. This was a great little hotel and overall it was a very positive stay. I am a little more critical here than normal as I travel a lot for business and stayed in a bunch of hotels. 1. The room was very cute. The old fashioned fridge stocked with everything you need was awesome. The look and feel of the room was chic and was really cool. The function was not good. No real place for suitcases. No drawers. The armoire/closet was in the bathroom. No lock on bathroom door(I hat that). Towel hook was far from shower. Vanity mirror was useless. Bed was great and everything works. 2. Service - I thought everyone was very friendly and helpful. They brought a roll away bed quickly. We did a lunch on site and serving team was great. Bartenders at restaurant were awesome!! Can't say enough great things! 3. Amenities- the pool was great with an awesome little extra bar. The individual seating areas with fire pits was really cool. You could set up a new spot each night. There are lots of out door games like cornhole. A real fun hang together and chill vibe. They have good live music On weekends. Restaurant was pretty solid, and we had breakfast and frequented the bar. In general is was a very good stay and will go back and would recommend. But like many things in Lubbock missed a few details, like I mentioned on the rooms, only one elevator in the main building, parking was a bit strange and bad flood control when it rains. Still worth the stay for sure and we will be there next time we go back! read more

Cotton Court, Valencia Collection - View of the courtyard - Hotels Near Me - Lubbock, Texas

The whole place is an incredible little vibe. We truly have enjoyed our times there. It's a great half way place for us going and coming from Colorado. read more