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    Aloft by Marriott Lubbock

    3.2 (35 reviews)

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    Thermostat you can control!
    Paul N.

    YOU CAN CONTROL YOUR FAN IN YOUR ROOM! I .... I think I'm an Aloft guy now? I have been staying at them recently as the prices are just right. The rooms are smaller but who cares, it's a rack and a toilet. I'll be just fine. When you walk in it's modern, everyone is friendly, and it has a great smell. Guess I'm hooked by the scent. *shrugs* Location wise this place is situated perfectly. Walkable for food, 7 minutes from the hospital (work), and 12 from the airport. I didn't go to the bar last night, but the gal behind the bar was laughing with guests and genuinely seemed to be happy. The young lady (holy shit I'm getting old) behind the desk was super nice and accommodating. Overall, really like this place! You will too!

    Great gym. I just listened to the Deftones for about an hour.
    Ricardo J.

    This hotel has been my home in Lubbock a few times now, and it is a consistently good place to stay. It is in a great location, with easy walking access to shops and restaurants, and with easy driving access to the loop. The staff here is usually friendly and helpful, and the common areas and rooms are clean. The bathroom is now stocked with the fancier Marriott shampoo/body wash accessories rather than the old shower wall pumps full of the same. Other than that, the Aloft has the same feel as others. Modern and efficient. A nice change is an improvement in the quality of their refrigerators. These small fridges are "smart fridges" that excel at keeping your snacks and drinks as cold as you need them. I enjoy my stays here at this property, and the comfort of the hotel takes the sting out of being in West Texas.

    Comfy bed, stylish room.
    Robert M.

    Generally, I love the Aloft franchise. This one didn't meet the standards (or actually the enjoyment & comfort) that most of them have. The place had the normal stylish, modern look and feel. The staff were great as usual. The room was pretty clean. The problem was the noise. We were overlooking the pool, bar-patio and the noise was deafening. Literally, it was so intrusive that there wasn't a chance of any relaxation, peace, or semblance of quiet. If you arrive late or are at the party, no harm. If not, make sure you DEMAND a room not overlooking that area on the inside of the hotel. Finally, the shade does a brilliant job except for the 2 inch gap around it. Why bother having that good of a shade if they can't install it? Do NOT go here if you aren't alone and either oof you usually gets up at night. There is a fogged window between the bathroom and bed area. If you turn on the light at night, everyone gets the light! That was a cool style but a dumb design in reality. Very disturbing if your companion has to get up or has different hours.

    La Denna R.

    I had a wonderful experience at this hotel. The check in was easy, clean rooms, and friendly staff. It is a beautifully decorated hotel. With a bar and kitchen staying open until 12am. They have a pool table and plenty of seating downstairs in the lobby for study night, meetings, and whatever else you might need. They have a cute indoor poll and small gym. Rooms look just like you would picture a loft to look like. I highly recommend staying here. Now they do not have a microwave in the room, however for the comfort and the price it's something to look over.

    Smooth check in to a great hotel with perfect location for shopping and food/drinks! Indoor pool and play area so it is kid friendly as well! Frankie had really good customer service upon checking in as he has an upbeat and positive energy that quickly transferred to myself (long travel day across country with no sleep the night before) ! Highly recommend and will be my go to as the beds are always nice, rooms clean and last but certainly not least the bar is 5-12am daily!

    This is the shower head when referring to the water pressure issue. There are 7 or so pathetic streams of water shown.
    Zach W.

    Two words can describe the Aloft. Cutting. Corners. When you first look at the big, looming hotel that backdrops the shopping area, Dave & Buster's, and several restaurants, one can't help but think that this HAS to be the best hotel one could possibly get! Nothing could be further from the truth. While the other reviews do a nice job of showing why this place is so terrible, let this review serve to reinforce that idea. In our stay, we encountered first an oddly pungent smell in the lobby. No big deal, we'll just scurry up to our rooms and try to ignore it. Ah well, it's in the hallways too. At least the room doesn't have it. Take note of this for later, this will be important. After that, we had a handful of spotty outlets. No big deal, we'll just plug into another one. Sure, they work, but the hit-or-miss nature of them makes me only wonder how bad the other rooms could be. Moreover, we noticed the toilet paper was wet with god-knows-what on it. Whether it's urine, toilet water, or just straight-up faucet water, we never cared to tell. We just tossed it out and requested a different roll. So the last three things weren't that bad, right? Just something many would consider the typical hotel 1-in-10 fluke. Well, we were then met with what really sealed the nail in the coffin. The shower. Oh my god, the shower. Attached to this review is a picture of the shower running at the MAXIMUM setting. Look at it. Let's count it together. One blast of water? Five? Twenty? Nope! Seven blasts of water. That's all you get here. Seven. Now, you would think that these seven measly blasts of water were blasts. Nope. More like pathetic streams. Taking an actual shower took me...at least 32 minutes. To get actually clean. We timed it after my Mom mentioned it during her shower. So, folks, this is where the smell came from. No one can shower properly because their water pressure is awful. This hotel cut corners and played us for fools. Don't let them fool you too.

    Stains on sheets
    Beachy K.

    This place is a dump. The staff is ok. Not warm or friendly but just ok. The cleanliness and maintenance is in desperate need of help. The first room we were given had shower caulk literally hanging down from the walls. Idk what happened in there but I want no part of that. Second room we were given smelled off and was not clean. The hallway actually smelled musty. The room was dirty. We put a towel on the floor and it got wet from shower. When we wiped up some water on the floor and turned it over the towel was really dirty. Floors aren't clean. The sheets had a weird stain. The bathroom was filthy. Gross stains that looked like mucous splattered across the back wall of the sink and tons of dust accumulated everywhere. I am Including pics of the bathroom and the mirror at the entrance showing how much dust is sitting there. Like it's never been cleaned. The shower doors had accumulated dark brown hairs and gross brown gunk. They really need to clean better in this place. I felt dirty when I left.

    Brandon G.

    I regularly stay at the Aloft in Lubbock and have had consistent great experiences. This evening I had the pleasure to be assisted by Frankie and he was an absolute joy. Since I was coming from out of town, I knew that by the time I would arrive in Lubbock, the restaurants would be closed so I decided that while I was en route to Lubbock, I could place an order through UberEats and have it delivered to the hotel. I've never done this before so I called the hotel and Frankie was a gracious and informative person as he helped me coordinate my delivery. When I arrived at the hotel, I was greeted warmly by Frankie, by name (which most certainly made me feel special), and he proceeded to efficiently check me in while reminding me of the hotel's many amenities. After a very long day of work and travel, I felt right at home because he made me feel like a valued guest. In addition, I had a great conversation with the hotel's bartender, Nate. I am happily in my room, enjoying my meal and relaxing . I have no doubt that I will rest well, wake up in an amazing room, have a safe, clean and productive workout in their fitness center then be on my way to have a wonderful day at work. Many kudos to Frankie and Nate on their wonderful best in class guest experience.

    clean bathroom 7/2/2023

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    Ask the Community - Aloft by Marriott Lubbock

    Is parking at the Aloft secure?

    Although there is not gated parking, I felt like the parking location was secure. There are gates around the property from the nearby shopping, but no official gate. We felt very secure at the location.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Aloft by Marriott Lubbock

    This evening I had the pleasure to be assisted by Frankie and he was an absolute joy.

    Mentioned in 6 reviews

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    Overton Hotel & Conference Center - Bar area in the lobby.

    Overton Hotel & Conference Center

    (185 reviews)

    $$$

    Excellent location! We had rooms 1302 and 1501. 1501 is a corner room and has two huge windows, 2…read morequeen beds and tub. 1302 has a view of the football stadium, is a king room, no tub. Overall the hotel is very good and is close to excellent. There were a few minor issues, but fortunately the front desk addressed my concerns. I am so glad I stayed at the Overton for my graduation. The customer service is top-notch which overcame the small issue of the loose border panel in room 1302 and the pillows not having pillow cases. This issue was quickly fixed and we were given breakfast vouchers as an apology. Overall this hotel is great and I will stay again whilst visiting Lubbock. (Suggestion for improvement, put a safe in each room). Despite the minor flaws, I will stay again and recommend others to stay at the Overton, too! Oh, the items offered at the breakfast buffet are delicious, especially the tomato grits, which I never had until staying at the Overton. The pool area is a nice place to gather. Thank you for providing a backdrop for a photo spot for graduation. Keep up the great work! I am eager to stay again the next time I visit Lubbock.

    Horrible experience. Find another place to stay. The management, Selena, especially was the worst…read moreof it. No help at all. She said e pool was open when we complained all the anent were not available. Apparent, they just expect you to just ignore the dirt that's settled at the bottom. Additional photos to show the housekeeping services. Lazilymade the bed and didn't reset the pillows. Didn't take the time top prepare or properly clean the room, so don't lift your toilet lid. They likely don't either. The other room photos are likely for larger corporate or partner events. Leisurely travel is night and day because our room looked nothing like the photos. When it comes to shower water pressure, bring your own tools to clear the jets in the shower heads. These things have enough calcium build up to cure osteoporosis. In closing, Selena was unprofessional and needs to work on her people skills. She's also the one that said tue "dirt tank", aka pool, was open for use. She needs to be fired or at least get some actual hospitality management training. The only plus side was proximity to the Tech campus and Logie's. Now: bring your own laundry bag because athe one they gave us was the size of a gift bag ‍

    DoubleTree by Hilton Lubbock University Area - Restaurant

    DoubleTree by Hilton Lubbock University Area

    (34 reviews)

    Restaurant is fantastic but do not stay on the first floor anywhere near the lobby unless you want…read moreto hear music all day and all night until the bar closes. It is SO loud. The speakers are in the hallway.

    Zero stars. We had a very disappointing stay in room 102. Upon moving the sofa slightly, we…read morediscovered an appalling amount of trash and filth behind it--including old plastic bottles and debris--that had clearly been accumulating for a long time. To ensure this was addressed, we left the sofa pulled out so housekeeping would notice the area. However, when we returned, while the bed was made and the bathroom was clean, the floor was completely ignored. It was clear they simply cleaned around the mess. The lack of hygiene extended to the amenities as well. The coffee maker was extremely filthy, covered in thick dust and water stains, making it completely unusable. It is evident that deep cleaning is not a priority at this hotel. Furthermore, the room location was problematic; being on the same floor as the lounge, reception, and bar made it extremely noisy and busy. When we raised these concerns at checkout, the reception staff offered a simple 'sorry' but nothing more. There was no effort to compensate us for the poor service or the unsanitary conditions. We would not recommend staying here. Update: After posting, Hilton corporate reached out and provided some points to apologize for the experience.

    Best Western Plus Tech Medical Center Inn - Exterior

    Best Western Plus Tech Medical Center Inn

    (25 reviews)

    $$

    We were given a room on the second floor. As best western hotels go, the room was pretty standard…read more It did not have a pen and pad of paper as most Best Western do. The in room refrigerator was small and did not have a freezer compartment. The room was clean and the mattress was comfortable with multiple pillows. The sheets were scratchy. My contact with the staff was limited. However when I reported a coffee spill in the elevator and that the elevator was stuck, the woman at the front desk looked at me as if she had nothing to do with it and didn't even comment. My husband had better interactions with the man who was on duty the night before (4/9). The breakfast options were good. They have a Nescafé machine so cappuccino and latte were among the options. We are best western reward members and the clerk at checkin acknowledged it.

    We had such a wonderful experience with the front desk staff at this Best Western. We arrived…read moreearly, and the ladies at the front desk were incredibly kind and allowed us to check in without any hassle. A special thank you to Claudia, who went above and beyond for us. My mother was having some trouble with her hip and is also afraid of elevators. Claudia kindly moved our room from the fourth floor to the second floor, which has easy access by an incline. That small change meant a lot to us and made things so much easier for my mom. Everyone we spoke with was so accommodating, friendly, and genuinely sweet. We haven't spent the night yet, but the room looks fantastic. We booked the King Suite, and it's wonderful -- a couch bed, a large conference-style desk for working, a big TV in the living area, and another TV in the bedroom, plus a spacious bathroom and closet. So far, we are extremely impressed. We'll update after our stay, but we definitely wanted to give a shout-out to Claudia and the front desk team for their kindness and excellent service.

    Aloft by Marriott Lubbock - hotels - Updated May 2026

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