One of the best Hampton's I've stayed at. And I've stayed at 100's over the years. Great service,…read moreclean, great rooms.

I believe this hotel was pretty nice their was a tornado warning were we had to sit on the bottom…read morefloor but the staff were incredibly nice about it and there breakfast is pretty good

The room was campy, comfortable, and exactly what we needed for a Texas Tech college tour!read more

The Cotton Court Lubbock has a unique, retro, "campy" vibe -- not one of a 4 star hotel. There is…read morevery minimal parking. We reserved a king room but were given a double full bed room instead. I didn't make a big deal if it so we were given breakfast vouchers for our trouble. This seemed generous until we saw we were charged an $18 mysterious fee. The room was adequate, unlike any other actual 4 star hotel I've stayed in. Unfortunately, about a hour after checking out, I realized I forgot my pillow and quilt at the hotel. I called as soon as I realized it to ask how much I owed for them to ship the items to me. Long story short, I was given the run around for 6 days. Every time I called, I was transferred to multiple people and typically to a ringing line that no one ever answered, I spoke to 9 different people, I left a message with housekeeping, I left my number twice with 2 different people, and I submitted an online request for someone to call me; only to finally be told my items were nowhere to be found. Essentially, they were thrown away and I was given the run around for almost a week. I cannot imagine if I had forgotten items that were of value to anyone else but me. Lackluster room. Inadequate parking. Abysmal customer service. This is not a 4 star hotel.

This is yet another classy, modern, spacious Hampton Inn. You just can't go wrong with this brand…read more The employees are welcoming and professional, the breakfast is good as always, and the rooms are clean, comfortable, and quite beautiful. The location is perfect, right off the Marsha Sharp Freeway in downtown Lubbock and within walking distance of Texas Tech's football stadium. And the Internet works! This might be the only hotel at which I've ever stayed within the state of Texas over the past decade where the Internet worked! Kudos to Hampton Inn for that feat!

The Hampton Inn & Suites Lubbock University is a great place to stay. Of course it's close to…read moreTexas Tech University, the staff are friendly, the hotel is well maintained and comfortable. The complimentary breakfast is very good. Would definitely stay there when we go back.

This place WAS a really nice hotel, it has been run down over time sadly…read more Im not really a bad review writer but if I am paying a premium for a hotel I should be receiving what I pay for. Which didn't happen. I booked this for my wedding guests and wedding party; most hotels feel like a hospital but this one seemed more cozy and unique. Which is true its cozy but clearly they have stopped doing normal maintenance on it. Which was is embarrassing being i put my closest friends and family there. Booking was a pain through their "portal" and a huge hassle and the booking agent was almost never available. When I arrived my room smelled musty, not a huge deal to me but not cool to make me smell weird. The bathroom and counter needed a wipe down. The previous guests towel was still damp and hanging on the door. So that makes me think that it was cleaned well, maybe at all.‍ The head board had grease spots where the previous how many ever guests had rested there head as well as toothpaste splatters on the mirror frame. Also the AC wasn't really working all that well in my room but I think maybe it was just mine. Then there was many cosmetic issues like peeling wallpaper, damaged tiles, missing paint and huge dings in the hall walls. I had to ask multiple times for them to refresh the bathroom. Some of the staff is nice some not so much. Like I said it WAS a nice place but clearly needs better management and repairs. I paid for better.

I mean for 140$ we got a suite with queen beds (comfortable) and a room with a living room. However…read morethe hotel itself needs some TLC. Although the bed was clean and comfortable, the chair at the desk was really wobbly so no one was comfortable sitting there and most of the furniture was pretty badly dinged. Then I guess there was a special singer in the courtyard which made it hard to hear the tv or anything in our room. I do appreciate it but trying to put a kiddo to bed with loud live music made it hard to do. Overall, I appreciated our stay, and again for the price it's plenty of clean space, with a little wiggle room for improvement.

The was exactly the experience I had hoped. The caboose was well equipped with an efficient heating…read moresystem for a 27 degree night. The interior was immaculately clean with one of the most comfortable queen beds I've ever slept on. I was also impressed with the quality of the bedding. The sheets were soft and extra blankets and pillows were provided. It has a nice sized compact refrigerator, microwave, and R/0 water in the kitchen area. Snacks and drinks were provided. Then a delicious homemade breakfast with pleasant company. The hosts made me feel welcomed from the second they opened the front door of the main house. Even the parking was secure. It was the perfect get-away. I will be heartbroken if they don't have a vacancy and I have to resort to a hotel the next time I am in Lubbock.

We stayed at the Woodrow House for one night. The hosts were great and very helpful with suggesting…read moreplaces to go. We stayed in the Alumni room and it was very cute with a Texas Tech theme. The bed was very comfortable and the sheets were great. In the morning the breakfast was family style so we met other families which was a plus. The pool was perfect temperature and clean. Overall it was an enjoyable stay and would highly recommend.

The welcome mat was swamped as I entered the hotel. They were cleaning it. They ended up cleaning…read moreit the next day too. I don't understand what was causing it to get so dirty but that was a first impression that tracked consistently throughout my stay. The staff aren't really in any kind of uniform so other than standing behind the desk, no way of telling if they are guests loitering in the lobby or employees of this Aloft. One of the elevators was out the entire stay. The other was acting a little buggy. I took the stairs often during my two day, two night stay. The fitness center is small. Not a problem, per se. Kind of on-brand for Aloft. The problem is two of two treadmills were out of commission. I ran in the residential park down the road after taking the stairs. At least all the lights and tech in the room were operational. Located in a strip mall area with a number of restaurants makes it convenient but the lack of concern over maintenance in the common areas makes me reluctant to ever stay here again. And as a Bonvoy member I stay in A LOT of their hotels. I feel like I should get a points rebate for using points during this stay.

Did not go in with the highest expectations and it was as expected!…read more Check in was easy, then you go to a tired elevator and hallways with carpet well beyond its prime ! Upon opening the room it has a light sewer smell and the duvet did not look fresh and was rumpled as though it had been laid on before. Room is a typical Aloft so basic dorm like. Always like the Dry Bar bathroom amenities but they would have been a lot better if there was any water pressure - sink was ridiculous and could not properly rinse my toothbrush! View is more rooms and a flat field but not expecting more than that ! Kept blinds shut so I did not have to look at my neighbors. Think from now on will just do a really long day with early flight in and late flight out negating the need for a hotel !!

Excellent location! We had rooms 1302 and 1501. 1501 is a corner room and has two huge windows, 2…read morequeen beds and tub. 1302 has a view of the football stadium, is a king room, no tub. Overall the hotel is very good and is close to excellent. There were a few minor issues, but fortunately the front desk addressed my concerns. I am so glad I stayed at the Overton for my graduation. The customer service is top-notch which overcame the small issue of the loose border panel in room 1302 and the pillows not having pillow cases. This issue was quickly fixed and we were given breakfast vouchers as an apology. Overall this hotel is great and I will stay again whilst visiting Lubbock. (Suggestion for improvement, put a safe in each room). Despite the minor flaws, I will stay again and recommend others to stay at the Overton, too! Oh, the items offered at the breakfast buffet are delicious, especially the tomato grits, which I never had until staying at the Overton. The pool area is a nice place to gather. Thank you for providing a backdrop for a photo spot for graduation. Keep up the great work! I am eager to stay again the next time I visit Lubbock.

Horrible experience. Find another place to stay. The management, Selena, especially was the worst…read moreof it. No help at all. She said e pool was open when we complained all the anent were not available. Apparent, they just expect you to just ignore the dirt that's settled at the bottom. Additional photos to show the housekeeping services. Lazilymade the bed and didn't reset the pillows. Didn't take the time top prepare or properly clean the room, so don't lift your toilet lid. They likely don't either. The other room photos are likely for larger corporate or partner events. Leisurely travel is night and day because our room looked nothing like the photos. When it comes to shower water pressure, bring your own tools to clear the jets in the shower heads. These things have enough calcium build up to cure osteoporosis. In closing, Selena was unprofessional and needs to work on her people skills. She's also the one that said tue "dirt tank", aka pool, was open for use. She needs to be fired or at least get some actual hospitality management training. The only plus side was proximity to the Tech campus and Logie's. Now: bring your own laundry bag because athe one they gave us was the size of a gift bag ‍

So this is a hard one for me but this time around I was disappointed with the cleanliness of my…read moreroom floors. Also to the point where it was hard for me to ignore. I could clearly see the oily foot prints from the previous person who stayed in this room. Double Tree you let me down this time around.

Staying at the DoubleTree was a last‑minute decision, and I'm so glad we went with it. The customer…read moreservice was excellent from the moment we checked in all the way through our dining experience. We enjoyed an outstanding meal at Claraboya -- Cowboy and his team prepared an exotic, flavorful, and beautifully presented meal. The standout dish for me was the watermelon salad; absolutely delicious. Overall, a wonderful stay and a memorable meal.