I'm reviewing this practice as an advocate for my parents, not as an actual patient. I referred my parents here and have listened in on their appoints via the telephone. The following is a brief summary of my experiences with this office. (Both of my parents are in their 80's )
-Dr Costell is kind and patient. Unfortunately he is unable to 'fix' any issues you may have with the office.
-The office routinely refers their patients
experiencing memory challenge to facilities that do not accept Medicare without alerting them or offering them alternative facilities that accept their insurance. "Office policy".
- Appointments seem to be scheduled every 4 months, regardless of when the results of your test come in.
-More often than not, you will have to request the test results to be posted in the patient's portal. Be sure the complete test is posted before the next office visit.
- In summary, dealing with the office has been a nightmare! read more