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    Costco Wholesale

    3.8 (35 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    Front of Costco
    Samantha L.

    From all the Costco in the surrounding Atlanta area, this is by far my favorite Costco. Its a drive to come out here because we live 25 minutes away, but for me its well worth. The staff is SUPER friendly and I always leave there with a smile on my face. My second "favorite" Costco is Kennesaw and the Cumberland Costco makes me cringe along with Brookhaven. So that tells you a lot why I like this Costco so much better!

    Costco as a whole - 5 stars. Costco hours - 3 stars Costco Dallas GA food court - 2 stars. I've been coming to the Costco food court about 1-2x/month for as long as it's been open. It started off great - you could call ahead and order a pizza and it would be ready for you when you arrived. Now they rarely answer the phone. The food court has steadily declined. The ice cream machine was down during my last visit, they were out of the roast beef sandwiches the time before, and the biggest issue is they are chronically understaffed. They really need one person doing the ice cream, etc. and one person doing the pizza. I waited a full 20 minutes to receive 4 ice creams on my last visit (confirmed by the time on my receipt.). The food court employee kept looking at the items on my receipt, moving it over, and skipping over my order in favor of faster orders to fill. Several people that arrived after me got their food first. I would expect to wait for a pizza that I had not called in, but ice cream shouldn't have a long wait time. When I finally did get it, the cups were about 2/3 full (to save time.). . The less than full ice cream cups has been a real trend over the last few months. I go there to save money, but if I'm not getting what I pay for, it's not worth the long drive or the long wait. The waiting area is also chronically crowded and there's no good place to wait for your food. The Costco store hours are also kind of ridiculous. Closing at 6pm on the weekend? Really???

    Who doesn't love cheap yet amazing food and amazing prices for people that have huge family

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    4 years ago

    Not a good s location. Tired of vendors pushing products at this store. Sad to see Costco doing down like this.

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    Review Highlights - Costco Wholesale

    My second "favorite" Costco is Kennesaw and the Cumberland Costco makes me cringe along with Brookhaven.

    Mentioned in 3 reviews

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    Sam's Club

    Sam's Club

    2.0(41 reviews)
    2.4 mi
    $$

    This is our go to shopping center for everything! Living in Powder Springs, Hiram is really your go…read moreto location. I love that we can actually take our time to shop here, since it's not as crazy as the Costco nearby. The workers here recognize my dad and I and stops to chat and say hello to us. It almost feel like a neighborhood small market, even when it's not. We have no problem returning things here when we need to. Their store hours is a lot accessible than Costco. It's easy to check out here and they have great brand selection of items. It's always so clean here as well!

    I am writing this review out of sheer frustration and disappointment with the tire service I…read morereceived at the Sam's Club in Hiram, GA. My experience was nothing short of a nightmare, and I hope that sharing my story will prevent others from undergoing similar troubles. On July 10th, I visited Sam's Club to purchase tires for my vehicle, which was in perfect condition before the service. My decision to do this was based on a recommendation from Toyota, who suggested that I might need new tires soon. However, from the moment I left with the first set of tires, the car drove poorly, particularly on the back right side. I returned the next day, and the staff suggested that I needed to buy the remaining two tires immediately. I reluctantly agreed and scheduled an appointment for the following day, as the store was closing. The next day, the issue persisted, and I was told that the balance on the left side was only slightly off but had been fixed. Despite their assurances, the problem continued. I called the store, and they offered to rebalance the tires for free AGAIN. And again a next time. Fast forward to my sixth visit to get the new tires. Prior to my arrival, I checked in with "Coach" Brandon regarding compensation, since he responded to me when I asked if anyone knew the situation was "They will apply the tire to the wheel and you go from there". He informed me that I would receive $30 for gas. When I arrived, I was told that the rim on the right side was slightly bent, which might be causing the issue, but I received four new tires and was handed $30 in cash. Unfortunately, the problem worsened, and when I Ieft it was even louder! At that point, I just wanted to go find another route, and never deal with them again. Upon arriving home, I noticed that the back driver tire was not seated properly on the rim and was completely exposed (see photos). I was terrified and shaking, thinking about what could have happened while driving. I also discovered that the front bumper at the bottom, had a broken clip after walking the car due to seeing that. So now, it buckles out slightly. I immediately called "Coach" Brandon, sending him photos of the tire. He assured me that the tire was on the rim and asked me to bring the car back. At this point, I was extremely distressed and refused to drive the car further because I was scared, and that he needed to figure it out and call me back. "Coach", then offered to have one of "his guy's" tow the car, but I declined due to not wanting MORE damage done to the car . I had to have a male come out to assess the situation, and despite my fears, I agreed to allow him to drive very slowly back to the store, since at this point we demanded a refund. I pointed out to the guy's in Tire & Batter what happened and one immediately said the tire was his fault, but the other damage was not. I couldn't take it anymore so I walked off. I had to go work with the staff in the Member Services area and thankfully, they acknowledged the issues and calmed me down because they visibly saw me shaking. They assisted with my refund, but the damage had already been done. I took my car to Hiram Mavis, where the team there quickly fixed the tire, properly balancing it, and reinstalled it correctly. For $60 (due to a special they were running), my car now drives perfectly. They also confirmed that all the excuses I was given were lies and that was a very serious situation, because there's nothing wrong with my wheel! It's clear to me that the initial tires provided were defective or improperly installed. The repeated visits, ineffective solutions, and lack of proper service at Sam's Club led to unnecessary risks and stress. Despite receiving a refund, the inconvenience, potential danger, and additional expenses I incurred are far from acceptable. I am deeply saddened because I have frequented this Sam's Club with my family for years. This experience has severely impacted my trust in their services.

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    Costco Wholesale - wholesale_stores - Updated May 2026

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