Stopped in to hit up the Costco Cafe. Numerous ordering kiosks were closed, forcing everyone to use only a few. The staff were earning their pay... they were HUSTLING back there. They were friendly. Wait time wasn't terrible despite quite a crowd waiting for their orders. We finally tried the chicken bake ($3.99) and it was delicious. Also grabbed the famous $1.50 hotdog and soda, which was good as usual. Definitely would stop back to shop as well. read more

We have loved shopping at Costco for many years, but unfortunately we had a very disappointing experience with Angela R at checkout today. We were next in line, and I stepped away briefly to distract my toddler while my husband checked out and paid. About two minutes later, my husband called me over because he was having trouble opening the Costco app to scan our membership card. As I walked back to the register, I realized Angela R had already skipped us and started checking out the couple behind us. I was only a few steps away, but she seemed too impatient to wait for me to scan my card. While my husband and I were discussing the issue with the app, Angela R interrupted to repeatedly tell my husband to connect to the Costco WiFi, which he had already done. Frustrated with the app, my husband responded that he was already connected. Angela R and her helper (whose name I did not catch) then told my husband not to "get loud" with them, even though he never raised his voice or insulted anyone. The entire interaction felt rushed and disrespectful. We would truly appreciate being treated with more patience, professionalism, and respect while shopping at Costco. read more

We bought matcha from here today and the bag was opened and clearly retuned and put back on the shelf. I opened it and there was a spoon in it. Tried to call and no one is picking up. Absolutely ridiculous. Edit: we've been calling them repeatedly and finally someone answered twice and immediately hung up. The manager that answered the third time, Daniella, had a snarky voice and attitude and told me bring it back for a refund. I told her I'd like a refund and replacement for our trouble and she said they won't do that. She didn't even apologize for anything. My partner called back and asked again because I was upset at her attitude and hung up and she had an attitude with my partner as well. Sighing loudly and said "mhm" and hung up. We will be driving to the Tomball location from here on out. Train your employees. read more

Costco Wholesale - Spoon in opened matcha bag - Wholesale Stores Near Me - Cypress, Texas

Filled up for $ 36 bucks. What a great deal. Thanks a lot Costco! I love that Costco gas is Chevron gas. read more

See all

12.1.25 If you read my reviews, then you know that I love Costco. I find a lot of Kirkland brand items that are delicious and a great price. I went yesterday to Costco. It was very very busy which is pretty normal, but it was the weekend after Thanksgiving so it was extra busy. I wasn't able to get a few items that I needed because they were sold out; that just means I'll have to go back again later this week. Even with so many people there the staff were very nice and friendly. read more

Walking into Costco is basically the adult version of "I'll just look around." You go in for paper towels and somehow leave with a 48-pack of snacks, a rotisserie chicken, and something you absolutely didn't plan on buying but now can't live without. Our local Costco does a great job keeping the store clean and stocked, and the staff are always friendly and surprisingly efficient considering the constant chaos of giant carts and bulk everything. The samples alone can turn a quick grocery run into a full-on tasting tour if you play your cards right. The gas station is also a huge win--worth the membership alone some days. The only reason for four stars instead of five is the crowds. Weekends feel like the Super Bowl of bulk shopping, and navigating the aisles can require a little patience and strategic cart driving. That said, the checkout lines usually move faster than you'd expect. All in all, Costco remains one of the few places where spending way more than you planned still somehow feels like a victory. read more

Great place and you can get in out pretty fast and it's one of those big places and has good customer service

It's hard to hate on Costco. I'm not sure if this Costco is different than any other, because I personally only frequent a few locations, but I do know that it was the it spot over the holidays! Costco cards scan in stations make for quicker entry but once in, every man for themselves. I spent an hour at this store, dodging eager shoppers and meandering through the folks with giant baskets sitting in the middle of the isle to grab one item, and one item only. The lines were everything you'd expect during the holidays, crowded, and confusing with a long wait. Is it worth it? For me, occasionally. One word of caution: if you want to purchase a giftcard for an existing member you must go to the cashier check out, not guest services! read more

Costco Wholesale - Temperature controlled fresh flowers - Wholesale Stores Near Me - Cypress, Texas

New employees Ana , Cloe etc beyond rude and unprofessional. Don't care to ever shop here again and really considering on canceling my EM that i had for 2 decades. Shop HEB people are much nicer even Walmart people are more humble and nicer. read more

Hot Dogs are always amazing! Especially for the price! And I get a drink. Love it for a quick bite.

At entrance you have to scan your membership card, this was the first time I've had to scan the card. It worked well. Costco is my favorite wholesale. They have more healthy bulks of food that I like. My favorite is the chicken salad. I buy it often and have it for lunch. It has a nice balance of ingredients. I enjoy the samples and the service of samples is friendly and informative. read more

Disgusting experience with an employee pushing the carts in the front of the store - José. He screamed at my husband in front of our children for taking a "broken cart" that was parked alongside the rest of the carts while we were waiting in the 9:00 line. Ripped the cart from his hands and aggressively flipped it over by the cart line and stormed off. Didn't offer to bring us a different cart and was so rude and aggressive I am scared to return. I called his manager to report him but later found out he is still employed there. Will not be going back. read more

Hello Yelpers, I know ppl love Costco. I have some friends who swear by them. Well, my experience was not flattering at the least. My hubby and I decided to obtain a Costco membership because we wanted to go to the Business Center in Stafford, TX. On Saturday, we ventured out to the location on 290 in Cypress, TX. The parking lot was extremely packed but I managed to find a spot. We went in and were directed to the membership desk. It was a madhouse in there. My first response to the customer service person(name tag was covered up) was can I use the membership card at the business center. She said yes along with all the first-time pleasantries. I let her know that we would like to get a membership and this was our first time at Costco. So she proceeds to inform us of the membership benefits then immediately goes into upgrading the membership card to business status. We were patient with her because she was indeed doing her job. We declined and I verbalized that we were just interested in the $65 Star membership. She continues to tell me that it pays for itself and we would receive money certificates and so on and so forth. Again, we decline with a smile. Then another sales clerk came and whispered to the lady we were talking to. Then she assertively asked me if she could talk to me about the upgrade to the business card and the credit card. I assertively told her to speak to my spouse. He declines. She turns to me again and I say thank you but I am only going to spend the money on the Star card. She rolled her eyes and turned her head away from us. We finally got through the transaction took the pics for the card. After all of that, we truly were drained and did not even shop the warehouse. We went to the cafe got a couple hotdog combos and left. I hope that we are pleased when we engage in the shopping experience. So long for now and thanks for lending an ear. read more

Costco Wholesale - Wholesale Stores Near Me - Cypress, Texas

I experienced the most Horrific customer service due to rude , unprofessional non friendly her name is Ana R at the register. We wanted to split the transaction and NOT put it on Costco credit card. She says NO WE DONT THAT EVER. IM LIKE SINCE NEVER HAD A PROBLEM WITH THAT. ACTING manager came over he was worthless. Chloe also was rude. They were quick to get us out of the way. No problem solving and or professionalism. As we were walking to the exit. She said Have A Blessed day at least 9 times in a sarcastic way. That was a form of harassment Then we went to customer service to ask for Store manager name and the girl behind the counter. Was just as bad in customer service. Rude , rude, rude. Her body language and mannerism was hateful. I felt harassed and racially profiled. From checking out to exiting the store. They All need to be FIRED. I WILL NOT LET THIS GO TIL THEY ARE FIRED !!!!!!! Shame Shame on you Costco. read more

Love Costco. Always can find something everyone. Food is great, service is excellent. Selection is amazing from appliances to vitamins. Value is costly in this economy and with only two in a family somethings are too much..I still love the store. read more

Costco Wholesale - Wholesale Stores Near Me - Cypress, Texas

The overall selection is great. It's just a little hard to find certain things. It feels like they rotate their products and it's hard to find things you like every time you go. The staff are always friendly and quick. The lines can sometimes be overwhelmingly long but they get through it pretty quick. read more

I love shopping at Costco. Their employees? Not so much. For employees that get paid well, they have the worst attitudes and it's one of the reasons that make me question if i should cancel my membership. I didn't pay $130 annually to be treated like I'm in a concentration camp. One of their supervisors, Chris yelled at my elderly mother when she wasn't standing in a straight line with her cart on the "wrong" side. We go to this location almost every week and know which employees are friendly but even they're starting to turn to the dark side. Re-train your employees! I'm not expecting a red carpet roll out but a friendly smile and less nasty attitude is appreciated. read more

The muffins are not the same qualities as compared to the one in California and the price is so much pricier too; to name a few. The broccoli not good quality too. The services are not on time, too much time wasted. read more

I don't have a big family, but I like their bathroom products, toiletries, spices and home goods. The service is good and the prices are great. read more

Costco Wholesale - Wholesale Stores Near Me - Cypress, Texas

You have to search each aisle for what you are looking for. Better selection of goods at Sam's Warehouse and better pricing. Aisles indicate what each has. Costco personnel difficult to find, if you have a question where to find anything. read more

Very neat store with reasonable prices, and extremely helpful sales personnels, who have smiling faces and ready to help faces. Keep it up.

I can't believe I have to pay to shop at a store that I was constantly harassed at! These people should be ashamed of themselves. Four Costco employees harassed me while I was in the store. The store manager Sergio made it a point to go as far as following me to the back of the store, questioning me for a third time, and he had the nerve to be upset with me because I caught him in a lie. Upon entering Costco with my service dog who is a SHIH TZU & she doesn't fit the typical "service dog stereotype " I guess, I begin being harassed by Costco's staff. There were two people at the front door. One was a greeter, the other was a manager. I immediately told the greeter who was side by side by the manager that she was a service dog, so that had already been established, so why did 4 people question my disability? After I clearly told the greeter that she was a service animal, it got worse. The store manager who heard me tell the greeter that she was a SERVICE DOG asked me what HEALTH CONDITION DID I HAVE? I told him that she helps with seizers, can bring meds, etc. Can you believe that he told me to prove it and show him my medical card? I explained that THAT'S NOT HOW IT WORKS. By Texas Law, there isn't a certification that they provide. That is actually illegal by the way. Then to add insult to injury, I started shopping and Mr. Sergio, the stores super harasser approached me as I was shopping. I asked him, "Did the manager in the front send you here after I already explained my condition and was harassed for a medical card?" He initially said, yes and that he was just following up on what they told him. Then he blatantly lied and said , "No, he just saw me with the dog and he wanted to know if it was a service dog." He then got irritated when I pointed out the fact that he did indeed lie AND he can be sued for harassing me. So, once I exited the store, I asked the front greeter her name and she also got an attitude. I called Mr. Sergio to the front to ask him for his bosses information when a fourth person approached me. Sergio then decided to be unprofessional and confrontational. He begin to say, "What is your medical condition because you didn't tell me?" While he smirked and continued to be sarcastic. I told him that I didn't have to repeat myself because I had already told them from the time I initially walked in the door. At this point, I've told them this 4 times already! I said that I had a doctors note that I use for flights but I wasn't going to go home and bring that back. That's insane. He walked off and never provided information to corporate or his superior so I left because at that point is was clear that they were simply harassing me. Even someone else said that people (that are not African American) come in there with service dogs that do not have vests all of the time and they never harass them like they ridiculed and harassed me. This is disgusting and quite embarrassing. These people need to be properly trained or terminated before they get sued. Such disgusting human beings. I have tough skin but I couldn't imagine someone else who doesn't that is already battling a medical condition. It's ignorance like this that can trigger seizers and other medical issues. Shame on everyone involved. I truly believe that I was targeted and racially profiled and that is disgusting! read more

Costco Wholesale - Wholesale Stores Near Me - Cypress, Texas

Not easy to find products you have to go aile by aile to find what you want a little more pricey than Sam's Club. Dairy not enough to choose from. read more

I think I'm able to step into Costco now and not spend over $100 easily now. Just go in blindfolded. Lol, luckily this Costco is newer and closer to my home. But that doesn't mean the parking still sucks like the other locations. This one seems to have one way in and one way out.... super annoying. Regardless, it's not so bad going on a "slow day". A quick in and out trip is how I usually roll these days. That means toilet paper, paper towels, and water". The essentials for Covid season. Don't bother with sanitizing wipes because more than likely it's be all done by the time the stores are open. read more

Very disappointed! Isles are not marked with what is on the isle. Only numbered isles with no description. Numbers mean nothing!! We had to search or ask someone where the location of certain items were!! Very limited in brands. Kirkland brands I never heard of. Limited choice of products. I cancelled my Sams Club membership for Costco. Sams is much better. Sams has so much more to offer. More name brand products, more selections. Sorry I wasted my money on their membership! Going to open my Sams Club membership. Sorry I wasted my money!! read more

I've purchased the "fresh Ground meat" from Costco Cypress Tx the 88/12. The daily fresh ground meat was old and brown on the inside and red on the outside hiding the older meat. The first time it happened I thought well it was over looked and went on about my business. Went back the second time and the same thing. so I will no longer be buying this meat there it's NOT ground daily as advertised. read more

Who doesn't love Costco? Tell me. Who doesn't. Oh you like sams club? Well you're a fool Potter, and you will lose. Costco is amazing. Their customer service. Commitment to a great experience. Awesome prices. And a 4.99 chicken. I see someone was butt hurt over the chicken being under. Accidents happen. I hope they rectified the issue and got a refund. But honestly I don't ever go home and eat the chicken immediately either. Now the ribs, I'm lucky to get home before breaking into that intercostal space goodness. I digress. The store is brand spanking' new. Clean. Wall designed parking lot and LOTS MORE GAS PUMPS than any other Costco I've been to. My only beef. WHERE IS THE DIESEL?!? Woodlands gets one but we get the shaft in cypress? What would corporate think of that? Hrmmmmm Okey. It's clean, prices are amazing. Parking is good. People are friendly. This place is legit. Go get a membership. Leave sams club you muppet. read more

I think I can speak for many in the surrounding area of Cypress, Jersey Village and Hockley that this Costco location was way long overdue! Located right off of Mueschke Rd, you can't miss it. Most Costco's look about the same inside so there isn't much to explain other than wines, house appliances and etc are on the left of the building and freezer, drinks, and refrigerated food is on the right side of the building along with Pharmacy, Optical, and Hearing. In the food area there were tons of samples being passed out, more than what I usually see at a Costco so not sure if this will be a regular thing here or if they're kinda just going crazy because it's grand opening weekend. But I loved it! This location has self check-out available for people only grabbing a handful of items. The Costco Gas station was my favorite thing about this new location... say no more to long ass wait times to get to the pump! This station is massive with three pumps on each lane with all pumps getting that extra long hose. Costco Membership Prices: Executive $120 (Earns Cash Back EoY) Gold Star $60 read more

Great store, the produce, and fruit are always good. The homemade bread is amazing. I always have great service.

Very good place for everything you need in your house. Price not really cheap but it value for money. I love customer service here, extremely friendly & professional. read more

Costco Wholesale - Wholesale Stores Near Me - Cypress, Texas

See all

Staff member named Shomaya was very unpleasant at the door checking my reciept. This was 11/22/24 around 4:30PM. The staff were all very unfriendly at checkout and did not say a word to me besides "oh no there's this on the bottom" complaining to lift an item to scan what was on the bottom. read more

Extremely disappointed in Costco. Bought a whirlpool fridge 8 months ago and it completely stopped working. I purchased the fridge at a premium due to the positive things I had heard about Costcos warranty. I have learned that Costco just defaults their warranty service to the manufacturer. I have been without a working fridge for 5 weeks and I have struggled to even get Costco concierge to call me back. Needless to say I have learned that Costco warranties are not worth much and will not ever purchase a large applicable from them in the future. read more

Well I typically go to Sam's, but my kids convinced me to try Costco. So far I've been there twice and while I like the options on things I've found, the employees I find to be rather rude. Several employees were walking around picking up items dropped by shoppers in the wrong locations. Both of the employees that walked past us while shopping cut me off and I had to move out of their way. I understand you are working, but that's just bad manners to your customers trying to shop and look. These ladies were not polite about it either and that's putting it mildly. At Sam's you line up and the employees check your receipt,one for one to be fair, in the order you line up. I was in line and when the next employee was available I walked up to her and handed her my receipt. This employee proceeded to rudely tell me I was cutting people that were lined up in back of me and go back to my line? I guess if there were 2 lines then maybe you want to post that? I wasn't trying to cut anyone off I was just staying in the order that I lined up. So I watched people walk out the door that came after me as I waited. So, so far, honestly I'm not impressed and I'm really not eager to go back to a place to shop and have rude employees treat me that way I have encountered on only 2 visits. If not for me, Costco, you need to do better for your customers. They are what makes you or breaks you. read more

Love the Hot dog drink special. If your shopping at Costco check out this great dog. Always love the price read more

Costco Wholesale - Costco hot dog and coke special $1.50 - Wholesale Stores Near Me - Cypress, Texas

Very upset with this store and the Costco.com chat and the concierge. I was told twice that I could bring a television back here and I took the time to take the TV off the wall load it in the truck bring it in to the warehouse and then to be told sorry sir they shouldn't of said that. This is crazy, why would you tell me to bring it in to the warehouse and then not do an exchange/return? It's a 75" television. It's not my fault that the Costco representative was misinformed I understand that mistakes happen but don't tell me to bring this giant TV to your warehouse and then not facilitate a return or exchange. read more

Costco Wholesale - Chat transcript - Wholesale Stores Near Me - Cypress, Texas

See all

My FIrst time in Costco and will be my very last time in that ridiculous store..the prices are soooo over priced with nothing in there and to say the workers are very rude especially the ones at the door.. I also felt racism from the employees. ( Grow Tf up ! )The employee were also talking and texting on there phones... while making me wait as well as others SAMS is so much better as well as there employees !! read more

Cypress needs to stock on fruits. Maybe it's RoNAs' fault but other Costco's in Houston have had all I needed, this one fell short. Also employees at other Costco's are always cleaning baskets constantly and making sure customers get clean baskets. I asked if they were clean and guy said he didn't know... it's fine I guess I just expected all to be like that. So it's good to always carry your sanitizers read more

Our favorite Costco in the area. Ever since this one opened, it's been our location of choice. I visit this Costco at least three times a month. What fascinates me is that no matter what time or day I go, there are never any big lines. It's probably coincidence, but I love it. It's still a good drive for us, maybe 35 minutes, but is closer than any of the other ones and definitely less crowded. Always excellent service! read more

What's not to love? The gas station is set up for a no hassle experience... one way driving and attendants are present. The store is always clean inside, which is a SUPER bonus. Yesterday when we went in they were crowded per usual, but the workers were making sure the lines were moving quickly. Even doing self checkout (which is usually frustrating at other chain stores) was going smoothly. We love buying in bulk and saving money- and the items we are saving money on do not lack in quality. Costco always has friendly, helpful staff and quality products. And that $4.99 rotisserie chicken :) read more

I went shopping today and could not find one of the vitamin supplements because they reshuffled the store again as they do I think every week. I walked out buying 2 items only as I could not find things and the motorized cart I use ran out of battery power. When I cannot find my items I just go to CVS or Walgreens and buy what I was looking for. I use to like Costco but this constant moving the items in the store so people have look all over the store in hopes you will buy other things as well. It has caused me to buy less. read more