Costco on a Saturday is probably not the best idea, but this location has their work nailed down. Tons of staff all over the store to help and the checkouts were fast. The lines moved quickly and the store was clean and shelves well stocked. Way to go Costco! read more

I went in yesterday into the Optical department, and they all were pretty rude. Felt like nobody really cares to help or answer my questions. They told me to go in the office to set up an appointment, and the older lady in the office said not 1 word to make me . It was extremely awkward. I asked her a few questions and she was just staring at me and my husband not really engaging a conversation to help just for her at the end to tell us they don't take all insurances and best for us to go where our insurance can help us. I love Costco but I couldn't believe the bad service in the eye department. I was excited to buy some glasses I've been wanting from here, but after this... No thank you. read more

Love coming to costco! Especially if your a big family they have great size amounts of food. Love getting water bottles from here for $3 for like 42 bottles. They have great deals on snacks sometimes. Also they have ice creams, meats, milk, eggs, & croissants for a great price. They have samples thru the store as well. After shopping we love going to their food court! read more

Costco - Gas Stations Near Me - Phoenix, Arizona

I was so disappointed in the customer service this store has. I was instant carting, and I never got any help. The next thing I knew, it was past 830 when they were closing. They were so rude yelling at me and practically shoving me out the door. Don't ever go shopping here a night! Terrible customer service. If I could give negative stars, I WOULD read more

To be transparent, I love Costco. It is my happy place. I basically do all my shopping at the North Phoenix location and have been a loyal customer for over 30 years. That said, for all the joy Costco has provided me over the years, one small event gave me pause. I was shopping late this Sunday, and while I was checking out, I mentioned to the young women who was organizing the cart, that I had a few bottles of wine underneath some clothes in the small basket. She replied in the most disrespectful manner, "I can see, I'm not blind". I thought it may have been a joke but she was dead serious. Wow, is all I can say. I was so upset that I called the Front Desk to lodge a complaint. I hope that Costco will try to educate her and let her know that Customer Service should be their number 1 priority. read more

Who doesn't love Costco?! Yeah you must go at an off time and expect to wait in line a bit but other then that it's fantastic. But their staff is always fantastic and usually quick at the register. Great deals, excellent selection of food, clothes, and toys. Gotta love the weekend samples too! Keeps my toddler entertained, just gotta feed him snacks as a go through. My go to Costco items: beef jerky, carne asada(BOMB!), fish sticks for my son, meatballs, and obsessed with the Kirkland diapers! I guess they are made from Huggies so I'm a big fan. Also don't forget the awesomely cheap snack bar on your way out. Love their hot dogs and frozen yogurt. Lastly, they are excellent with their return policy. For awhile I made my mom take me to Costco but now I'm adulting with my Own membership. Lol read more

Costco - 2 pack beef jerky for $15. Great deal for jerky and it's delicious - Gas Stations Near Me - Phoenix, Arizona

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From friendly associates to great value, love going to Costco! Always be careful to have a budget as it can get out of hand lol!

Love this place its just so wonderful. Everyone that works there is amazing I mean I go here everyday just to hangout with such tolerant kind people! read more

Love this particular Costco because it's always clean, well stocked and super friendly and fun employees. Super convenient location as well.

Costco prices are the first to hike up every time I go there it's getting too costly to buy many of my favorite products, seriously $16.00 for grated cheese and in my family it gone in few meals! Secondly, Costco was the first to close down the food court and tables, they removed the my favorite frozen yogurt from the menu and they were the last to put back the tables in the food court. Sam's Club was the first to quickly set up the food court tables, and thank goodness they kept serving their quality frozen yogurt, $.99 cents for plain! I belong to both big box stores. Costco stopped serving real frozen yogurt that is healthier for folks back in 2020, instead they now serve up Costco brand ice cream made up of too many chemicals, fat and calories not good for anyones health, interestingly, it's served exactly like frozen yogurt twirled in a cup, but it is not frozen yogurt! Stop kidding yourselves don't eat that fake ice cream junk. read more

I bought a hotdog, simple right? They gave me one that was sitting out on top of the storage that they keep the fresh hotdogs in. On top of that, it was burnt and taste cold. 0/5 STARS read more

Costco - BURNT HOTDOG - Gas Stations Near Me - Phoenix, Arizona

Costco doesn't even deserve one star. The item still hasn't been delivered even though I called Costco about this about two weeks ago. The real problem is UPS and a program titled My Choice that Costco started listing on their website offering some delivery management in case the customer might not be available on a scheduled delivery date. I signed up for the program close to two years ago and it has been a disaster. The first delivery was scheduled for a Saturday when I was going to be out of town for the weekend. In spite of my instructions to have the product delivered to a local UPS store UPS delivered the packages to my home and they sat out on my front porch until I returned home on the following Monday. Fortunately they were intact and nothing was missing. Ever since then I have been trying to cancel these instructions and withdraw from this program but UPS does not seem to get it. Neither does Costco and Costco is a total failure with help to resolve this program. Between Price Club and Costco I go back forty+ years as a customer. That doesn't matter. Costco is great if you buy in the store. But if you order something online you just never know. Solution - Amazon Prime. They listen, they talk with you and they resolve the problem. If they can't, you get your money back immediately! To me that is customer service. I made an error on this item buying it from Costco. I was eager to get a Christmas gift for my granddaughter. I guess that I will have to go buy this item elsewhere to have it in time for Christmas and then wait for however long it takes for UPS and Costco to work this out by returning the undelivered item to Costco at which time Costco will finally refund the purchase price. Costco does okay for online orders of some large items, like appliances, but if you want good delivery service and excellent installation of appliances call Best Buy. Best Buy prices may not be as good and Best Buy does not match prices as they lead you to believe, but at least you get good delivery service and installation. read more

It costs $60 for a regular membership and there are discounts every single month. You can even give one card to a friend or family member to share in your membership. Buying in bulk once a month has saved me a ton of money. The food court is located inside and they also feature a gas station where 87 gas can cost anywhere from $2.88-$2.90/gallon. read more

I got a pizza slice at Costco Saturday evening. When I got home I got a extra ingredient. Love pizza from Costco not the extra ingredient read more

Costco - Got a pizza slice at Costco. And it come with a extra ingredient . Love the pizza. Not the extra ingredient. Ok - Gas Stations Near Me - Phoenix, Arizona

TRUST you DO NOT want to to run into Tracy. It was our first time at Costco, so we did not know the ins and outs of checkout at first. She had nooooo grace, or willingness to help us out. She was frustrated the entire time and stressing all of us out in return. 0/10 don't recommend speaking to Tracy girl. #doom read more

O Beloved Costco! Numerous are the reasons for which you deserve praise. A cavernous structure, awesome to behold, to accommodate A bewildering array of merchandise, easy on the pocket. Fresh produce, baked goods, meats, frozen items Packaged for assemblages rather than for individuals. Tools, small appliances and other electronics To delight even the most jaded gadget enthusiast. Gasoline, optometry, insurance, home loans, And the lowest markup on generic pharmaceuticals. Patient ladies and gentlemen handing out food samples, Tolerating my shameless repeat visits to their stations. Refusing to stock a product like that Cola from Atlanta When its manufacturers would not lower its wholesale price. Clothing, home decor, books, music, the list goes on And still I am delighted to see new items with each visit. Beloved Costco, progeny of Kirkland, long may you stay A shining beacon in the world of wholesale! read more

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Stopped by here for a dessert on the way to a Fourth of July party. I was horrified when someone went to take a bite and saw this long black hair in the cupcake. Will never shop here again. read more

Costco - Gas Stations Near Me - Phoenix, Arizona

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Costco has many redeeming qualities. Not all but just a few of these redeeming qualities are great big savings on..... Car Tires Dry Goods Some Produce Sometimes Fresh Fish Healthy Natural Dog Chews Called Nubz ( A Costco Exclusive ) Offered Occasionally Big Bottles Of Booze cheap They also do food demos that some people call lunch. This store SOMETIMES has problems with too much moldy produce (see photos) and too many loose carts in the parking lot. (see photos) They also occasionally let people in with their pets. (see photos) I somewhat forgive them for most of their faults but need to drop them a star for MESSING WITH MY CHICKEN. I liked the packaged chicken they used to sell but they replaced that better chicken with Foster Farms Chicken. I don't think Foster Farms is bad chicken but it's just OK chicken that I could buy at Fry's. (If I wanted to.) The breast and thighs are much smaller and lighter color meat with less flavor than the other chicken they used to sell for the same price. Meh. I've just experienced better Chicken someplace else. read more

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Love every Costco trip, grabbing cost effective meat and fruits, and investigating new items. The are my go-to for Salmon, Tennis Balls, Keto Granola, Protein bars, nuts, and more! We have two amazing stone fruit trees that we bought as starts. And we only use Costco TVs. I have been a member since 1986. read more

Skylar, the manager in the meat department, is awesome. He is kind, genuine, accurate, works diligently and is detail-oriented. He gave me important info regarding beef ribs, that I had requested. He is a true asset to Costco and a pleasure to speak with. Kudos read more

I really do love Costco in general, but this location in particular is always busy. It varies from annoying to just a total zoo. My most recent visit was of the zoo variety, and I'm simply going to avoid this location any time I can. On top of being busy, Costco then chooses to have those food sample people standing around not only taking space, but stopping people who then hang around eating. Ugh, it made the busy environment totally impassable in places. The experience was so terrible that I ended up leaving with less than half of what I intended to buy. read more

What happened to this place? I used to enjoy shopping here, and I used to feel like my business was valued, but anymore they just make me feel like a chump who was rooked into another year of the membership fee and is apparently just an inconvenience to the people working there. The most egregious examples of this are when I'm interacting with the cashiers. You know, trying to give these people money? What a concept. On one recent visit, I got hassled about my membership card being faded and difficult to read. The cashier made it a point to read me the Riot Act™ and berate me about how difficult it was making her job and how it was so simple to get another card so why don't I do that before the next time, the whole nine yards. All this because, brace yourself, she had to try a whopping *two* times to get it to scan. Because of that, she felt the obligation to lecture me in front of my wife and other customers about how I "need" to get a new card. Fast forward to the next few visits, where I used the same card, and nobody hassled me about it at all. The whole experience just made me shake my head and wonder why someone would go out of their way to make you feel unwelcome and try to shame you about your membership card. I'm sorry if it's faded out, but it's not my fault you make them with crap quality and are too cheap to send me a new one every few years. Another example is the recent social distancing changes they have made in the stores. I understand the concept, but the cashiers just use it as a springboard to treat people like crap. On my most recent visit, I put my items on the conveyor and put my membership card on top of them, like I always do, then proceeded to my side of the plexiglass barrier and waited for the cashier. Did she greet me? Ask me about my shopping experience? Nope. Instead, she launches immediately into a tirade, chastising me for putting my membership card with my items. Apparently she wanted me to hold it up to the plexiglass so she could scan it that way and not have to touch it. I can't understand half of her lecturing on account of the mask she's wearing (and the fact that she's mumbling) but she was extremely animated, which was just ridiculous. Of course, being the hypocrite that she was, she had absolutely no problem touching all the items I had been carrying and breathing all over for the last half hour in the store. I guess because I respond to her unwarranted and nonsensical ranting with a passive aggressive "O...K..." instead of apologizing to her, she didn't feel obligated to thank me for shopping there either. She just kept giving me the stink eye as I took my receipt and walked off. Pro-Tip™: If you're expecting people to do something new and different at your checkout, put up a fucking sign or some instructions, and tell your cashier not to be such a rude bitch to those of us who left their crystal ball at home. I can say with confidence that there is nothing at this store worth putting up with such piss poor service from their cashiers. I have no idea why they're so bitter and unhappy that they feel the need to treat their customers like crap, but I am done paying a membership fee just to get a ration of shit from some over-paid, arrogant asshat every other time I shop there. read more

Stopped at Costco today to pick up some things. The store formed a line outside the door on the West side of the building, almost to the end. Some customers in, some customers out, a fine job and a well organized system. Don't let it fool you, to my surprise the line moved quickly. They had everything very organized inside for check out. Many, many Kudos to all the staff, very friendly considering all the crap they have to deal with. For instance, A$$munch customers complaining because staff doesn't know exactly what's on the shelves. Now mind you, these are outside employees using radios to communicate with inside employees and the customer wants to know if they have eggs, or bread, otherwise she won't stand in line. Apparently there will be one dozen eggs after 90+ or so people make it inside before her. Epic, just epic. Thank them all for working during this horrible time and be kind to one another. We are Americans, not barbarians they live elsewhere. And if you're not happy in the USA, go anywhere else but don't stay here. The loss of a star was only due to the rotisserie chicken I purchased still raw inside. read more

Absolutely the WORST store ever. I just canceled my membership and switched to Sams Club. I went on Friday (who wants to fight the understaffed unprofessional zoo on the weekend!) and two of my items were ROTTEN. Yes, they were MOLDY! I had to go back to exchange them, and they wanted me to go back through the lines for 2 items - the lines were EACH 50 PEOPLE LONG, and that includes self checkout. You don't even have to ask whether all the manned cashier lanes were open - you know they weren't! This place is a disaster! Their prices are going up and up while the size/ volume of the items are going down, down, down. They don't have good deals any longer and their employees are the rudest people on the planet. Costco has outlived its usefulness. I will NEVER shop there again. They deserve ZERO stars, but Yelp doesn't have that option. read more

I especially like this Costco, and they have a wonderful optical department. I have gone to Dr. Cross here for my last 4 exams, I like her exams, she's thorough and listens. I feel she really cares. Her staff is efficient and friendly. Then, the glasses technicians really know their stuff. If you are thinking of trying Costco for glasses, this is the location I recommend, I17& Yorkshire read more

The Costco itself is just like any other, but prepare to be completely, thoroughly and utterly underwhelmed when purchasing the $6 acai bowl at this location. Other Costcos: as pictured on the menu (see photo) THIS Costco: a tiny turdlette of "acai" and toppings on top to fill about halfway up the plastic bowl (if you are lucky) - see other photos. When I said something to the cashier, that I had gotten acai bowls at other Valley Costcos that were completely full she told me "well maybe you should go back there" and "we only fill them with 6 oz here...that's the way it's supposed to be." I insisted that this was not the norm, or as advertised and she angrily told the poor boy making these to "just give her more". More did not equal more acai but more granola and blueberries. read more

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So frustrated with the food stand here. So disorganized. They just take the hotdogs out bag them and set them on the hot dog station. When I got mine it wasn't even hot. There should be people at each station. They go by order but it's stupid cause everyone is ording pizza so a guy waits 15 mins for a damn ice cream in cup. Needs to be more organized. I would never order another hot dog again it was cold and the bun was soggy. read more

Shout out to Day who was working at the mobile phone kiosk yesterday afternoon. She helped me with an iPhone trade-in/upgrade and made the experience enjoyable and easy. She was professional, friendly and knowledgable. Explained my options (more than I knew I had!) and seemed very sincere in wanting to help me. The store is lucky to have her working there because she leaves one with a positive impression of the store! Thank you. read more

If you're trying to check up on a cake order you placed online, don't bother! They don't answer and on top of that, neither does any of the other departments! Placed an order for my nieces birthday cake... how the hell am I supposed to know when it's ready or if it's ready when you guys don't pick up your damn phones. I've seen the bakery department btw and none of you look too busy to answer the phone. read more

Pharmacy is horrible. I needed a prescription for my canine who has seizures. Called and first the guy says they are out, then he says oh we have it but we put a 5 day hold on vet scripts. A lie. I have used Costco before. Too lazy to fill it and I needed it. Get off your lazy butts and help people. Will tell everyone how horrible you are. read more

This was my first experience with the Optical Department and I must say...WOW! Jenna was outstanding, professional, and knowledgable. They have my business. Period. read more

We've been members in Grafton, Wisconsin since day one, about fifteen years ago. The prices, quality, warranties and return policy are unbeatable !! The rebates pay for the membership, and more. read more

I always go there because is the closest to me but today I saw a big RAT crossing one of the aisle went to the customer service and told two employees quietly to don't make a big deal and one of them told me "they shop here too" couldn't believe it. read more

BEWARE!!! of tire shop, took my car to get a balance, after getting a balance my car was still shaking ALOT. I ended up taking my car to a friend a couple days after being at Costco tire service, he showed me on the balance machine my tires were in the RED, NEVER GOT BALANCED. My friend ended up doing my balance and replacing weights on my tires showing me the machine was green. read more

Costco is great for alcohol, meat and produce! Of course non-perishable bulk items are a nice savings, especially for a big family. The food court is terrific and very inexpensive for what you get! Pizzas are really a great deal for parties and such. There are always some things that must be overcome such as the crowd, crazy drivers in the parking lot, and sometimes just madness of the rush. Overall, Costco has an A plus in my books. Oh, and it would be really awesome if they would stock Merica Bourbon at this location!! read more

Love this store! They took back my vacuum cleaner. When it wasn't working after a year.

A costco like any other, all the products you know and come to expect from costco along with the big crowd on weekends and dinner rushes. However one particular thing that has irritated me enough to write a not so pleasant review is the fact that this particular location is starting to FORCE people to order their food from their kiosks if they wish to use card, otherwise only cash is accepted when ordering food from the Human tellers. I know this seems like a trivial thing to not be happy about but to me it is forcing people to interact and be comfortable with machines more and more. I don't think I should be forced to do that if I don't want to. Only a matter of time before they up the anti with making people feel comfy with being micro chipped. read more

Terrible experience buying a dishwasher from Costco. The price was right and it included delivery, installation and disposal of old unit so I placed an order on-line. I selected a delivery date - the earliest was almost two weeks out, but I went with it despite wishing to get it sooner. Delivery day arrived and I received a phone message at 5:30am advising me that they were unable to deliver that day and they would be delivering 5 days later. They left a phone number to call them if the date was a problem. We were unable to be at home on that day for the required time block and attempted to reschedule. After numerous calls and left messages, we were finally able to schedule for 4 days later. On the new proposed date we were given a call to cancel delivery again. They then rescheduled for another 4 days later. We made arrangements to be home for the 3 hour block and they didn't show and did not answer phone calls. We got hold of someone at Costco who tried to reach the delivery/installation folks and they couldn't get them to answer either. Needless to say, we cancelled the order and I placed my order with someone else. Last time buying a item that requires delivery from Costco read more

I'm not sure if you can give costco a bad rating... sure it's crowded, sure things can be hard to find at times and yeah the sample area is like the Thunderdome. But the place is always clean or well organized so if you don't know where things are you will at least have the general idea. The staff is friendly and helpful and I an amazing job getting the lines down at the registers. And the samples... who doesn't just walk around in hopes that they will have some good samples. Only to make a quick stop and spend $1.50 on a hot dog and soda. Overall, it's a good place. So here you go Costco! read more

Love this store. I go twice a week to buy their fresh chickens and other munchies. They always have what I need.