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    Costco Hearing Aid Center

    3.8 (4 reviews)

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    2 months ago

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    HearUSA

    HearUSA

    5.0(3 reviews)
    0.5 mi

    I have had my hearing aids from HearUSA for a few years. Recently they stopped holding a charge…read morelong enough and when I called them they said my warranty was going to expire in the next 11 days.. Problem is I was going out of town and would not have them back (have to bring them in for replacement and could take 2 weeks for the new ones to come in).. The young lady who answered the phone and explained it all to me and said. OK, bring them in when you get back and I will note your file that due to extenuating circumstances you couldn't get them in here before the warranty was expired. I could not be without hearing aids for the time I would be out of town as I have meetings, etc.... it's a work trip. She assured me that I'll have no issues and said "Don't worry.. go on your trip and know we'll take care if it when you get back" GREAT Customer Service!!

    I had a hard time finding the location. Once there everything was professional and polite HOWEVER…read moreI never received the free hearing test as my ear is still not back to norm. BUT I was graciously told that when my ear clears I was welcome to return at no charge and get the hearing test. To offer the TLC and informative care that I received as a non paying customer is aMAZIng and greatly appreciated. Carlos treated all my questions with wisdom and showed me in live time on TV screen my inner ears. This was a treat as I have never experienced the now time, patient, professional explanations. I will return eventually and hopefully this time I will not have such a difficult time finding it. FYI Hear USA advertises FREE exams and Carols told me I was welcome to return at no charge when a decision is made as to what I am going to do. I will be returning to get HearUSA for sure.

    Costco Hearing Aid Center - hearingaidproviders - Updated May 2026

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