I have had my hearing aids from HearUSA for a few years. Recently they stopped holding a charge…read morelong enough and when I called them they said my warranty was going to expire in the next 11 days.. Problem is I was going out of town and would not have them back (have to bring them in for replacement and could take 2 weeks for the new ones to come in).. The young lady who answered the phone and explained it all to me and said. OK, bring them in when you get back and I will note your file that due to extenuating circumstances you couldn't get them in here before the warranty was expired. I could not be without hearing aids for the time I would be out of town as I have meetings, etc.... it's a work trip. She assured me that I'll have no issues and said "Don't worry.. go on your trip and know we'll take care if it when you get back" GREAT Customer Service!!

I had a hard time finding the location. Once there everything was professional and polite HOWEVER…read moreI never received the free hearing test as my ear is still not back to norm. BUT I was graciously told that when my ear clears I was welcome to return at no charge and get the hearing test. To offer the TLC and informative care that I received as a non paying customer is aMAZIng and greatly appreciated. Carlos treated all my questions with wisdom and showed me in live time on TV screen my inner ears. This was a treat as I have never experienced the now time, patient, professional explanations. I will return eventually and hopefully this time I will not have such a difficult time finding it. FYI Hear USA advertises FREE exams and Carols told me I was welcome to return at no charge when a decision is made as to what I am going to do. I will be returning to get HearUSA for sure.

I have just picked up my second set of hearing aids from Livingston Hearing Aid Center in Sun City…read more Drew Barclay, the amazing guy who answers any and all questions, explains exactly where one is with their hearing, and is helpful, encouraging and funny, did his usual excellent job getting me used to my new hearing aids. The update, by the way, is amazing. I thought my first ones 2-1/2 years were great. The new ones are superb. I would never go anywhere but Livingston in Sun City with Drew Barclay as my guy. Livingston is great with appointments, cancellations, re-booking, anything necessary. I highly recommend them. Especially the Sun City office with Drew Barclay.

From the owner: Welcome to Livingston Hearing Aid Center in Sun City! We are a family-owned hearing healthcare…read morebusiness with over 70 years of experience dedicated to enriching life through better hearing. We specialize in comprehensive hearing evaluations, a variety of hearing aids, earwax removal, and ongoing aftercare. Our services include hearing consultations, tinnitus support, custom earmolds, and VA Community Care options. We offer the latest in hearing technology and personalized solutions to meet your unique needs. Schedule an appointment today to experience the difference!

I was able to see Susan Osborn and was very satisfied both times that I went to her…read more She was so informative and took great concern as to what was going on with my hearing. The staff was also helpful in giving me the follow up paperwork and instructions that I needed. I would recommend her services

I have been seeing PA Charles for a year now. I went in today as I got a bug while in Dallas 2…read moreweeks ago. I did a round of a Zpack in Dallas. Felt great for one day after completing the Zpack. Felt sick again the next day. I saw my Primary Doctors PA. She basically brushed me off with a cold. She only prescribed a second Zpack as we leave for Europe this week. Same result: fine after finishing the Zpack then the next day sick again. When I called Enticare, I spoke to Nancy, she was able to get me in within a few days. When I checked in for my appointment, she even asked me how I was feeling. Nancy you are such a kind and caring person. I saw Charles and he completed his exam. I explained my concerns that I would be sick while in Europe. He explained that he was calling in 2 prescriptions. I got teary eyed (with joy and relief) that he believed me that I was sick (unlike my Primary's PA). I told Charles, this is the best & caring Doctors office by far. Thank you Enticare for listening and truly caring for your patients!

five star hearing evaluation- Allee Winegar was the audiologist I saw she was fantastic…read more Gave me a thorough screening and before she started, she needed to remove wax from my ear, which is always been a horrible experience for me. It was probably the best wax removal I've ever had and 80 I've had a lot of of them. Her approach was professional, caring, and understanding. She explained everything to me and gave me several options that I can look at which I will, but I wanted to give an excellent review for the service I've received so far.

I went to Happy Ears in Peoria because I needed hearing aids, and brought the results from my…read moreprimary care audiologist. I arrived 15 minutes early and paid a $75 copay, but my appointment started more than 15 minutes late. When I was seen, they didn't review my existing audiology report. The conversation went straight to selling me hearing aids priced at $7,500. When I asked what my insurance would cover, I was told they couldn't get an answer yet, but I could pay the full amount and they would send me a check for whatever insurance eventually paid. I chose to wait for the insurance information before deciding. Three weeks later, I still hadn't heard from them. I left feeling that the visit was focused more on making a high-priced sale than understanding my needs, and that my $75 copay had been wasted. I went to Costco instead, where I paid $1,699 and received additional audiology testing to check whether anything had been missed. Based on my experience, I would not recommend Happy Ears. I will also be disputing my $75 copay for not receiving anything from them except someone trying to make a commission.

ive already spent 3,500 dollars for a pair of hearing aids, and if they think im spending 5,000…read moremore every five years, i don't think so. i really didn't get what i needed from the previous lady that worked there. these people just want to sell you hearing aids. not compansionate at all.

I'm in love with my new hearing aid from Connect Hearing. Janelle is a seasoned audiologist who…read moreanswered all my questions politely and professionally, and Lori, her assistant, is friendly and helpful. I have no hesitation in recommending them.

No one will answer the phone, return calls or call back if you try to make an online appointment to…read moreget your hearing aids fixed. Thr aids i got are crap. I've tried calling multiple times over the last month and either get a ringing phone and no answer or a recording and no call back. I even tried several times to make an appointment online and no one will call me. Im out over 2000k out of pocket for hearing aids that I cant use.

My experiences at Metro Hearing on 59th Ave and Thunderbird has been perfect. The doctor there, Dr…read moreGrotsky, is so pleasant and makes sure all my questions are answered and fully explained. They make you feel like they are glad to see you from the time you walk into the door until you leave. You'll be greaeed by this great receptionist who I am sorry I'm not sure of her name. She is either Michelle or Nichelle I hope but she is the best. She's pleasant and so helpful. I just got updated aids from Dr Grotsky that help with my tinnitis. They have done wonders for me and I am so appreciative. The last time I saw Dr Grotsky, a week or so ago, I told her I enjoy coming to her office - every other doctor I have to see makes me have high blood pressure. If you need hearing aids, please check them out. Outside of being fantastic people, they do really good work. Thank you Metro Hearing.

Dr. Radous, Dr. Rauch, Brooklyn and Suzette are an AMAZING TEAM!! I was so impressed how this…read moreclinic focuses on hearing loss, tinnitus, and cognitive health. Much more extensive testing and I love the all inclusive treatment plan. They truly care here!

I was very disappointed with Brooklyn and Suzette. I went to the seminar and I found it extremely…read moreinteresting, but I never received the book they promised. I really wanted to read it before my appointment but never received it. They are still promising to send it to me, so I'm hoping I'll receive, otherwise it's false advertising. In the meantime I was able to do research and found the Amen Institute which sounds to me more personal with me getting more involved in my hearing care. Do your research!

I am scared to write this review, based on the others that have posted…read more So far, I have gotten a great time with this office and to see Dr. Hakim. Staff was very kind and fitted me in quickly for Ear infection, and I was seen promptly. Dr. Hakim took the time to listen and answer all of my technical questions. I will rate this office higher, based on if I have any billing issues [from other reviews, seems like that might be a problem?] I have one more followup visit next week and will update review then. Please do note that Dr. Hakim reversed another Dr [outside his office] , and due to his keen decision, it dramatically Improved my care, with a different drug regiment. This is not to be taken lightly, as he paid attention to key details and examined my ears and did some other tests the same day, which he then gave me the Rx for the different drug and that made a huge difference. [he also confirmed items with my primary care Internal Med, which also should be noted, in the office's and Dr. Hakim's favor.

Dr. Altman is amazing, however due to the absolute horrible customer service and rudeness from the…read morescheduler, I will gladly go find a new ENT. These doctors really should find better help.