Our daughter was born with hearing loss and we started seeing Dr. Dewsnup after having a poor…read moreexperience at Phoenix Children's. We were attracted to Dr. Dewsnup since the reason she became an audiologist was due to her son's hearing loss. Our experience with Dr. Dewsnup has been excellent. She is a great listener and communicator. She is gentle and patient with my toddler (who is not always the easiest patient). I never feel rushed. When there were issues with my daughter's ear molds, Dr. Dewsnup diligently worked with the lab to get the right ear molds made. The Happy Ears office is gorgeous and comfortable. The staff is easy to work with. I especially love that getting an appointment is easy and I don't have to book weeks and weeks in advance.

I got the same service about getting my hearing checked, as I did at Costco, but I had to pay $75…read more Then they want $300 for an after hearing test evaluation. Not happy.

I have had my hearing aids from HearUSA for a few years. Recently they stopped holding a charge…read morelong enough and when I called them they said my warranty was going to expire in the next 11 days.. Problem is I was going out of town and would not have them back (have to bring them in for replacement and could take 2 weeks for the new ones to come in).. The young lady who answered the phone and explained it all to me and said. OK, bring them in when you get back and I will note your file that due to extenuating circumstances you couldn't get them in here before the warranty was expired. I could not be without hearing aids for the time I would be out of town as I have meetings, etc.... it's a work trip. She assured me that I'll have no issues and said "Don't worry.. go on your trip and know we'll take care if it when you get back" GREAT Customer Service!!

I had a hard time finding the location. Once there everything was professional and polite HOWEVER…read moreI never received the free hearing test as my ear is still not back to norm. BUT I was graciously told that when my ear clears I was welcome to return at no charge and get the hearing test. To offer the TLC and informative care that I received as a non paying customer is aMAZIng and greatly appreciated. Carlos treated all my questions with wisdom and showed me in live time on TV screen my inner ears. This was a treat as I have never experienced the now time, patient, professional explanations. I will return eventually and hopefully this time I will not have such a difficult time finding it. FYI Hear USA advertises FREE exams and Carols told me I was welcome to return at no charge when a decision is made as to what I am going to do. I will be returning to get HearUSA for sure.

I was helped by Patrick. He is great. In the past I've bought OTC hearing aides, but they are…read morereally just sound amplifiers. My Jabra Enhance Pros are wonderful. Patrick fitted me with custom molds (molds are great .you can comb your hair, take shirts on/off without distubring the aids). They are seamlessly connected to my iPhone. I hear phone calls and listen to music without outside noise. One aide was made too large for my ear and Patrick had it remade at no cost to me. He answered all my questions. I am very satisfied.

I purchased my second pair of hearing aids recently at the Surprise, AZ Costco store expecting the…read moregreat results as the first time, I ended up getting the hearing aids from hell I thought. I was told by the person that adjusted them I was just hearing now what everyone hears. It was awful. After 4 days trying to get use to them I called and ask for them to readjust them. Was told it would be 2 weeks to get me back in. I called another store 25 miles away and got an appointment the next day. An "experienced" technician took one look at the screen and said no wonder you are unhappy about your purchase. 30 min later he had them set perfect. The reason for writing this is to let you know to be sure your technician is a well trained person before passing judgement on the hearing aid. I give Tom a 5 star.

I have just picked up my second set of hearing aids from Livingston Hearing Aid Center in Sun City…read more Drew Barclay, the amazing guy who answers any and all questions, explains exactly where one is with their hearing, and is helpful, encouraging and funny, did his usual excellent job getting me used to my new hearing aids. The update, by the way, is amazing. I thought my first ones 2-1/2 years were great. The new ones are superb. I would never go anywhere but Livingston in Sun City with Drew Barclay as my guy. Livingston is great with appointments, cancellations, re-booking, anything necessary. I highly recommend them. Especially the Sun City office with Drew Barclay.

I needed an earwax removal done and they were able to fit me in same day! The clinic is very nice…read moreand clean. Reception was very friendly and made sure to speak loudly and clearly. They even had cold water, soda, and coffee available in the waiting room while you wait. The removal process itself was quick and painless. It turned out that I had less earwax than anticipated so Dr. Alicia charged me half the cost than I initially expected. A wonderful experience from start to finish, thank you very much!

I was in need of new hearing aids and after checking with my insurance, I was given a list of…read morecompanies I could use. I chose Grusecki Audiology since they were close by and had very favorable reviews with my insurance. I only had contact with 2 people; Keri, the patient coordinator and Dr. Nance. From the moment I walked in, the greetings and conversations were warm, pleasant, and enjoyable. Dr. Nance conducted a hearing test that was very thorough and based on the result provided recommendations. All my questions and concerns regarding those recommendations were answered professionally and I never once felt pressured into a particular brand or style. Through the question and answer process, I felt the recommendation was the best choice for me, and to this day, I'm glad I opted for that. During this process, there was a young lady by the name of Sienna temporarily working with Dr. Nance and her input was very good too. All in all this has been a 5 star experience and would reccommend this team to anyone. Curtis A.

Great experience overall! Gaby, the medical assistant, was incredibly kind and attentive, and the…read morefront office staff made check-in quick and easy. I was seen promptly by Dr. Altman, who provided excellent care and answered all my questions. I would definitely recommend this office.

Dr. Altman is amazing, however due to the absolute horrible customer service and rudeness from the…read morescheduler, I will gladly go find a new ENT. These doctors really should find better help.

Until I got my Audibel aids, I worked with the fine folks at Ascent. They are helpful,…read moreknowledgeable, reasonably priced and there is a friendly vibe that makes you want to work with them for your hearing needs.

I don't normally write reviews. Especially not like this one. However my heart goes out to the…read morepeople (mostly seniors) that I have seen as customers at the business. I would stay far away from this company. They have shown to be either fraudulent or totally unethical. When I had my first appointment Dr Wahl was adamant that I needed the Starkly brand) after doing research I learned that the Oticon were a better fit for my needs. I ordered hearing aids (oticon) Dr Wahl and I agreed he would submit the order for the top-tier. When I got my receipt it had the lower tier on the receipt. When I brought it to their attention, I was told it would take a few days to get the correct receipt. The day I was supposed to pick them up they told me there was a mistake and I would have to wait until the next Wednesday which was 9/3/25. I went to pick my hearing aids up and Dr Wahl actually took 2 of the little tools and set them aside and was going to keep them. He stated "those are more for him than me ". I asked him to put them back. As I was driving home (with my new hearing aids in. I noticed that the air conditioner in my car was extremely loud. (Background noise). Which is one of the downsides to the lower tier hearing aids, and because I have tinnitus I needed the top-tier. Moving forward when I got home the air conditioning in My Home was extremely loud to the point to where I could not keep the hearing aids in. At this time, I did some research and started looking at the hearing aids. I noticed that on the hearing aids, the description was the name of the lower tier hearing aids. However, on the receipt, the name, the description name on the receipt was for the top-tier hearing aids, and the serial number on the receipt was for the lower to your hearing aids. I also noticed that on the first receipt I got when I purchased the hearing aids. The description is the top-tier hearing aids And the billing code is for a totally different hearing aid. Now, when I first met Dr. Wahl, he bragged about how long he had been there and that it was a family owned company. So I was initially confident that he knew what he was doing. From my experience evidence shows that they're either pulling some sort of fraudulent scam or something because from the time I had to correct them and have them put the top-tier hearing aid on my first initial order receipt. And then the two other receipts with the discrepancies of the billing code and the serial numbers not matching the top-tier hearing aids I put a fraudulent claim in with my health insurance. Again, my heart goes out to individuals that aren't paying attention, especially our seniors that go in there trusting that this is a safe place and that they are not going to be taken advantage of and that just don't do the research. The effects that I had from getting the Lower to your hearing aids how it affected my hearing with my tinnitus was torturous. And so Dr. Wahl called me back and left a voicemail stating that I was correct and they were going to fix it. It was just a clerical error. I don't believe it, why because the clerical error was brought to their attention when I first pointed out that they told me we were ordering a top-tier, but the receipt said the lower tier. One would think that with all the experience he says he has it would've been fixed the first time. AND as a professional when he was putting in the batteries in my hearing aid, you would think he would check the little small writing of the description of the hearing aid, which clearly had the label of the lower tier hearing aid. Are you telling me that A supposedly experienced Audiologist would miss that ? So where is the discrepancy ? I believe they didn't think they were gonna get caught. I believe they've been doing this for some time and because of the demographics of the people that they serve it hasn't been brought to their attention. !!! Stay away from this company.!!! If your parents are going here for hearing aids, I would encourage you to check the receipts. Make sure they're getting what they're paying for and they're the proper hearing aids for their hearing needs Because from my experience, Dr. Wahl pushes the Starley, which may not fit everybody's hearing need.!! he's probably getting a commission or something for selling those. One more thing I have also experience that if they want to change your appointment time, they're just gonna send you an email saying this is your new time without you confirming that you can even change the time. Which at the end of the day could cause a lot of stress for people.!! Bad business all the way around I don't care how long they've been in business. It's unethical and causes a lot of stress, which is something we don't need these days. Please find another audiologist.!! Stay away!!!

Having a history of consistentlty reoccuring canker sores, not one but several at one time, I…read moredesperately searched for someone who could help, particularly with the debilitating pain that does not allow one to eat, drink or sleep without considerable pain. I met with Sean Kane, ANP of the Arizona Ear, Nose and Throat Clinic on Thunderbird in Sun City, last year and he was exccedingly gracious in his understanding and appreciative of the experience of having two to four canker sores at one time. He was quick to offer a solution that diminished the pain considerably and sped up the heeling within days as opposed to 3-4 weeks as had been my experience. And heoffered a prerscripition that has helped greatly. He's very experienced and knowledgeable. Highly recommend this gentleman.

Dr. Jensen was very kind and explained everything that was needed however I did have a question…read moreafter I left so I call to speak with his assistant. She was very short with me on the phone and I wasn't able to even ask my question. I had to speak above her to make her hear what I was saying. She kept cutting me off. I had to force her to speak with the Doctor. I eventually got the answer I needed. She was really rude. I will not go back because I do not want to deal with her. She should not be talking to his patients at all. I went there because I have a medical issue and I don't need any extra aggravation.

I have been going to North Valley ears, nose, and throat for about a year now. I have had trouble…read morebreathing through my nose for many many years. Dr. Gutman reviews the passages in my nose and recommended deviated septum surgery. I have never breathe better in my life. He gives suggestions, he's very professional, very knowledgeable. He is very easy to talk to. I highly recommend him if you have any problems.

Nah don't come here. Honestly - I left my appointment making another one to come back ( thought I'd…read moregive a second chance) but ended up deciding not to. Unfortunately I forgot to cancel it until a day before- and knew I would have to pay a $50 fee for late cancellation. Was willing to pay money not to go again. Dr. Joseph Chiara was unfortunately through and though a really rough experience. He walked in with an unwelcoming presence. Bed side manners were not great either. I felt as if he wasn't clear in his ability to share what was actually going on and I felt like he minimized my concerns. He never explained thoroughly to me what was going on and I left more confused walking out than I did walking in. I wanted to ask questions but felt like he set a tone that my questions would feel dumb and also I felt like I was being rushed out. Honestly a waste of my time and money. Don't waste yours.