The staff is friendly and welcoming and efficient…read more My audiologist, Christine, is fantastic... explains everything thoroughly; takes time to tell you different options (I asked about longer battery life and learned about options to extend time on my hearing aids; am following through). Also is patient in demonstrating (and even repeating the demo); until you get it right. Very approachable and able to address questions. I feel fortunate to be in their hands with my hearing concerns. Betty Christensen Alamo, CA

I had an amazing experience! The entire team was nice, kind and engaging!…read more We were able to have a great discussion about my needs, and they even gave me expert advice on what to expect I've already gotten my IEMs back from my preferred company! And the fit is great, all because of the team at Diablo Hearing Services!

I originally saw Dr. P for sinus problems (which resolved under her treatment and care) and later…read moretried Botox with her because I trusted her as a surgeon. She listened to what I wanted, natural, not 'frozen' and that was the result I had after 2 weeks of the Botox settling and doing its thing. She also went over risks and aftercare thoroughly. The result looks like a fresher version of me, not a different person. I like that it's done in a medical office. Her staff is always welcoming and kind, which is another reason I love this office.

I do NOT recommend Dr. Parhizkar. I had several appoints with Dr Parhizgar and when my insurance…read moredid not approve surgery, Dr Parhizgar suggested an in-house surgery. she was to get back to me with the cost and timing. she NEVER responded back to me despite my attempt to contact her via phone and email. she did not have any issue billing me however. This also happened to a friend I referred to Dr Parhizgar. My next step is to file a complaint with the medical board of California. I would defi avoid her. Way better doctors who follow-up out there!

I've brought two of my aging family members here and I can't speak highly enough about them…read more Extremely professional, great service, very patient, and grandma and her friend love to be able to hear again....... and I don't have to yell to be heard anymore. Top notch!

I recently moved to Danville and was looking for an ENT doctor to help me with an ongoing issue I…read morehad been dealing with for over 18 months. I had an excess of thick mucus dripping down the back of my throat, which caused persistent coughing. I suffered through several sinus infections, and my coughing eventually became so severe that I had trouble sleeping and experienced uncontrollable coughing attacks. Previously, I saw two different ENT doctors in Sacramento who ran tests and were trying to get to the root of the problem and a solution. When I moved to Danville, I chose to see Dr. Au. He truly listened to everything I described. During my first appointment, he conducted a thorough assessment and spent a significant amount of time explaining what he believed the problem was and how to solve it. My husband and I were amazed by how much time he spent with us on that very first appointment because we knew he had other patients waiting for him. But he didn't rush us out. He answered every question. We left the office feeling better about finding a way to get me back to a better quality of life. Dr. Au is clearly an incredibly intelligent man, but beyond his knowledge, it was his ability to listen and explain things clearly that truly stood out. Fast forward to surgery day. I underwent bilateral endoscopic sinus surgery, septoplasty and turbinate reduction. At this point, I already had the utmost respect and confidence in Dr. Au and I felt calm, knowing I was in the best hands. The week after surgery I sent him probably 10 messages on MyChart asking questions and letting him know about little things that alerted me like swelling and a headache. Even though the aftercare literature covered these symptoms, I am a bit of a "worry wart" and I felt I needed to ask Dr. Au if these things I was experiencing were okay. Not only did he respond to every single message I sent him but he even told me if I wanted to be seen before my scheduled post-op which was in a few days, his office would squeeze me in. I called the office and his wonderful staff squeezed me in that day. Dr. Au checked me that day and again answered all of my "million" questions. He never tried to cut me short or hurry out. He is the best listener and made me feel so comfortable. I feel so good now. I'm sleeping well. No coughing and my symptoms are gone. I feel like my old self again. I can honestly say in my 60 years, Dr. Au is the best doctor in every category that I have ever seen. Hands down, I don't even have to think about it.

Excellent doctor and wonderful front staff. The doctor…read moreexplained the diagnosis clearly and the reason. He treated my condition and offered recommendations on how to prevent it .

Dr. Scott is professional, attentive and followed up consistently to check in on progress. Was…read morelucky to be recommended to him by my friends. He possesses a great sense of humor and deep knowledge in his field. Thankful for him and his team.

Dr. Scott operated on me in 2008 for cancer. He did an outstanding job with the surgery and when…read morecomplete there were no signs of a scar. The results were excellent and I would recommend Dr. Scott to anyone who is in need of an excellent ENT. Ask questions, he takes all the time you need.

I went to Dr. Green for some custom fitted ear plugs for concerts. I was extremely happy with the…read morelevel of professionalism and quick turnaround time for my ear plugs. Dr. Green took the time to explain the proper ear protection levels that I needed and made me feel very comfortable during my short visit. They called me as soon as the ear plugs were ready to be picked up. Great overall experience.

I would not recommend this center. They charged me $750.00 more for the same hearing aid that I…read morefound at a different audiologist. I have phoned 3 times over the past 5 weeks to speak to the office manager and the manager still has not returned my call. Once you receive your hearing aids there are no follow visits to evaluate how well the hearing aids are working for you or to make any necessary adjustments. I have reported them to my insurance provider requesting that they contract with a different vendor.

The office is hard to locate and when search, it kept leading me to another location. The most…read moreimportance of all, prices quoted were much higher than others, for sure much, much higher than Costco, even Kaiser. Worst of all, they were supposed to call back with my insurance coverage, since I am very cost sensitive, they never did. Since I am covered by insurance, I simply go to a more established hearing doctor, overall, price and hardware and services is much better.

Dear Dr. Smucny, I…read morejust read your retirement message. I am happy for you as you enter the next phase of your life. I am truly saddened by this news also because you have done a marvelous job of taking care of me and my medical needs, and in many ways saved my life. I wouldn't have known I had certain conditions, if it wasn't for your astuteness and attention to detail. I am glad that I get so see you one more time on the 26th. May God Bless You, and from the bottom of my heart, I am genuinely thankful for you. Sincerely, Anthony

I also heard news from PAMF about his retirement. Hes very well deserve after many years of…read moreservices! I really miss Dr John Smucny who is very knowledgeable and very patiently listen and carefully provide next step or treatment plans after explaining pros and cons. He is not really rushing any medication selling rather he monitors progress, motivates patients and give lot of confidence. I wish him a very happy retirement!

The preparation instructions could be more accurate and specific. For example, they could state how…read moremany hours before the procedure the patient must stop drinking, rather than simply "after midnight". Obviously, it's not the sam cut-off time for a procedure at 7am as the one at noon. The whole procedure experience itself is perfect.

I have had many colonoscopies with Dr Shelby; he is professional. He is simply the best. The staff…read moreare also professional; nobody enjoys the prep. Still, it is only one day of clear liquids; the procedure itself, I don't ever feel anything but the peace of mind knowing I'm healthy, is priceless.