Audio Nova (formerly Connect Hearing) has the same wonderful staff, and Jason and the team are…read moreincredibly helpful every time I visit their office. My mom has needed hearing aids for a long time, and we've interacted with a few other businesses. Some of them felt disconnected from their clients, but the genuine interest and care we received from Jason made me feel confident that we would finally get a service and product that truly worked. His deep knowledge of the industry's products, along with his clear explanations, helped us understand the different components and models of hearing aids.

I bought current hearing aids from this business about 2 years ago. The audiologist Jason is great,…read moreeasy to work with, very professional. The only reason I am giving 4-star review is because of the front office help. I don't get timely calls back or answers to my voice or emails

This place was a real disappointment. I made an appointment fairly easily and went in with fairly…read moregood idea of the hearing aid I wanted to replace my current device. I was seen by Jason McGraw who seemed fine - but when I tried to call him back to tell him I was ready to order the recommended hearing aids he never called me back. I tried again & was told he was out & would call me the next day ... but still didn't call back.

If you, or anyone you know, is dealing with hearing loss, Heidi at AudioNova hearing on Black…read moreAvenue in Pleasanton will change your life. This place is amazing and changed my husband's hearing so dramatically that my Mom was their next customer. My Mom said, it's a Miracle. Even my Dad had tears in his eyes for my Mom. They, literally, gave her happiness back in her life. Call as soon as you can. No need to wait!

The receptionist was Very friendly, responsive to my needs and Communicated clearly. I was in need…read moreof having my hearing aids checked because one was not working. I am visiting family from Indiana and was at a loss to have someone help me. They took me in as a walk in and were very professional and efficient. My hearing aids were cleaned and are working like new! I offered to pay for their services but they replied no charge... what a surprise! I would recommend this establishment without hesitation for your hearing needs!

From the owner: Welcome to Hearing Services, your resource center for optimum hearing care and service in the…read moreTri-Valley area. Our goal is to provide advanced, experienced hearing care services you can trust. We have provided our community with cutting edge hearing technology for over 25 years and strive to maintain excellence by providing the newest and state-of-the-art hearing instruments. In both our Pleasanton and Livermore offices, our friendly staff and hearing health professionals will greet you with a smile as you walk in the door and provide you with experienced service in a professional and relaxed atmosphere. Whether you schedule a consultation with one of our audiologists or hearing instrument specialists, or you walk-in to have your current hearing aids cleaned and checked, you are assured top quality service and affordable products. At Hearing Services, we are dedicated to giving back the sweet sounds of life. If youve ever wanted to know more about hearing health for you or someone you love, youve come to the right place.

I purchased a set of hearing aids from Kyle. Unfortunately they became more of a nuisance to wear,…read moreand causing a server irritation in my left ear. I informed Kyle of my problem. He tried several times to lessen the pain at no avail. He went as far as contacting the Area Manager Eric of my problem WHAT CAN I SAY Eric and Kyle solved my problem. I can now wear my hearing aids all day without pain or discomfort. Thank you for your professionalism. I'm a very happy Senior Citizen! I recommend Miracle-Ear

Dr Kyle is the best. He always calls back right away and gets my dad in. Dr Kyle is patient and…read moretakes the time to explain everything to me and my dad. The service is excellent and greatly appreciated!! Thank you and Happy Holidays!

I recently worked with Wahiba and purchased a pair of hearing aids from Costco in Livermore. I had…read moretrouble adjusting to the new hearing aids and using the app and went back several times. Each time (and there were several), Wahiba gladly assisted me in any way she could; I was treated with kindness and respect every time. On one occasion, she even called Costco's technical support to address an issue I had. The rest of the staff is excellent too. If you have to leave a message, you will get a call back. Hearing aid cleanings can be done while you shop.

Best hearing aids at a reasonable cost. Have been going there for over two years. Excellent…read moreservice and follow up care! The best customer service always willing to accommodate your smallest needs! Very pleased.

I would not recommend this center. They charged me $750.00 more for the same hearing aid that I…read morefound at a different audiologist. I have phoned 3 times over the past 5 weeks to speak to the office manager and the manager still has not returned my call. Once you receive your hearing aids there are no follow visits to evaluate how well the hearing aids are working for you or to make any necessary adjustments. I have reported them to my insurance provider requesting that they contract with a different vendor.

The office is hard to locate and when search, it kept leading me to another location. The most…read moreimportance of all, prices quoted were much higher than others, for sure much, much higher than Costco, even Kaiser. Worst of all, they were supposed to call back with my insurance coverage, since I am very cost sensitive, they never did. Since I am covered by insurance, I simply go to a more established hearing doctor, overall, price and hardware and services is much better.

Dear Dr. Smucny, I…read morejust read your retirement message. I am happy for you as you enter the next phase of your life. I am truly saddened by this news also because you have done a marvelous job of taking care of me and my medical needs, and in many ways saved my life. I wouldn't have known I had certain conditions, if it wasn't for your astuteness and attention to detail. I am glad that I get so see you one more time on the 26th. May God Bless You, and from the bottom of my heart, I am genuinely thankful for you. Sincerely, Anthony

I also heard news from PAMF about his retirement. Hes very well deserve after many years of…read moreservices! I really miss Dr John Smucny who is very knowledgeable and very patiently listen and carefully provide next step or treatment plans after explaining pros and cons. He is not really rushing any medication selling rather he monitors progress, motivates patients and give lot of confidence. I wish him a very happy retirement!

Knowledgeable senior doctor who has all ears for patients need and treatment plan., Staff is…read morehelpful After finding right doctor,mportant thing is availability. Here Dr shines as well by not booking him in advance for years

The best Ear Doctor in town , always helpful and very knowledgeable…read more Thank you Doctor Stone and Staff!

He's knowledgeable but it took me forever to get an appointment. I went to sleep center Marriott…read moreHopyard in Pleasanton. It was very clean.Its taken a quite awhile. I don't have a machine yet

Dr. B is an amazing Physician! I left my appointment with him feeling very educated. He is a great…read more communicator and made complicated concepts simple. I highly recommend him