Dr. Vivian Le-Tran was the very first doctor on the Epic Care Team that I met with. I remember…read morebeing nervous and scared, and I found her demeanor immensely comforting. When she sat down with my husband and me to go over the recommended treatment, she jotted down the key points on a piece of paper. Looking back I realize how important that was. I never would have been able to recall the treatment plan (much less spell all those medical terms) without her assistance. Her presentation was calm and confident. It was her confidence and soft spoken demeanor that put me at ease. At the end of our first meeting, she shared a meditation app that she uses. I decided to download and use the app and I'm so glad that I did. On top of helping me find much needed calm during my treatment, a happy coincidence was that she used the app to play music during surgery. Hearing the familiar music made me smile and gave me an extra boost of calm going into surgery. Dr. Le-Tran is an excellent surgeon. My trust in her was well-placed. I look at my breast today in awe and wonder--that diseased tissue was removed so cleanly and what a relief to know the boundaries were clear. I was impressed with Dr. Le-Tran's work on my breast but I was asleep when it happened. I was awake when she removed my port and--wow!--what a relief. I didn't feel anything after the numbing medication. In fact, I didn't even know it was out until she asked if I wanted to see it. She distracted me with friendly chatter about Thanksgiving. For the care she provided I will forever be grateful!

When my wife was diagnosed with Stage 3 breast cancer, Dr Le-Tran was the first doctor we saw at…read moreEpic Care. We were scared and stressed and Dr Le-Tran calmly and clearly explained the diagnosis and treatment process. She has been nothing but kind and professional throughout our journey. The mastectomy she performed was flawless. I would not hesitate to refer others to Dr Le-Tran (and the rest of the Epic Care team).

Made me remove my KN95 mask and use their mask. I was wearing a KN95 mask for better protection,…read morebut I had to take it off!! Dr. Lee had a very cool attitude towards me after he looked at my passed records. He knew I wasn't one of his regular patients, even though my other gastro Dr. said he was the one that did my gallbladder surgery. Had no record of it!! He couldn't help me at all. He just recommended a pain management group who I have already seen, and would NOT see again. This pain group asked me to order a special pill that I've never heard of and that was out of state, pretty expensive AND not covered by insurance. Not sounding to normal to me at all. Dr. Lee really didn't seem interested in helping me at all. The visit was a waste of time and very disappointing.

This doctor is also known as Yen Chung (Andrew) lee…read more My husband accompanied me to see this doctor/surgeon. We both initially felt Dr. Lee was a bit arrogant. My husband mentioned a painful bodily issue I had experienced and Dr. Lee completely cut him off. He was somewhat dismissive regarding my pain issues following surgery done by Dat Tien Nguyen. He commented that I should simply be happy that the two breast lumps were not cancerous and basically to get over it; meaning the injuries and pain. I told him I was grateful the lumps were not cancerous, yet my pain was unbearable and I had blood oozing from my nipple. After he saw the blood coming out of my nipple he seemed to understand my pain and issues were legit. He did order blood work and an ultrasound, which was good. He reaffirmed what other pain specialists had told me; the nerve damage suffered during Nguyen's surgery would be with me for life. The nerve pain was and IS in my breast and runs down into my ribs. I told Dr. Lee I had seen Dr. Peter Wong at Tri Valley Physicians about a week prior to my visit with him. I told him Dr. Wong prescribed an antibiotic for an infection, which I soon learned I did not have. Dr. Lee also reaffirmed that patients should not be treated with antibiotics if they do not have an infection; as was my case. Keep that in mind folks; be certain you actually DO have an infection before being treated for an infection. I had the ultrasound performed, yet wasn't called with the results as promised. I called his office and an employee, Frida took my message regarding the test results. Frida (hope I am spelling her name correctly) was a gem. She is a nice lady, compassionate and very professional. She gave Dr. Lee my message, yet he still failed to call with the test results. I called again the following day, as I'd been waiting on pins and needles for the test results. Frida said my test results were setting on his desk and had been for a couple days. I could tell she was frustrated too that he had not yet called me. Finally, Dr. Lee did call with the test results, yet he did not speak to me. Instead he left very detailed, private medical testing information on my answering machine. I was livid when I retrieved the message. I called him and expressed being angered by him leaving the detailed testing results on my answering machine for my children to hear and he did not care. ...HIPAA violation. You guessed it, another doctor added to the "Do Not Recommend" list. Sadly, that list has become very long.

Procedure went smoothly. The doctor thoroughl explained the procedure before and the results after…read more I was never in any pain. The surgery center took great care of me.

Dr Wynn has operated on me at least five maybe more times in the last 8 years or so . From…read moreumbilical hernia repair , ovary removal , mastectomy he literally is the best ! I honestly believe he saved my life . On top of what a great surgeon he is , he is kind and you truly feel he cares about you and your physical and mental well being . His office manager Diane is also amazing ! If you need to have surgery you can not do any better than Dr Wynn.

Dr. Lavey is an outstanding plastic surgeon whose 40+ years of experience are evident in every…read moreaspect of his work. His approach is highly individualized, with careful attention to each patient's unique features and goals rather than a standardized treatment plan. He demonstrates exceptional precision and a refined artistic eye, producing results that are both natural and aesthetically balanced. His ability to combine technical expertise with a nuanced understanding of facial and body harmony truly sets him apart. In addition to his clinical excellence, Dr. Lavey is warm, attentive, and deeply committed to patient care. He takes the time to ensure clear communication and alignment on expectations, which creates a strong sense of trust and confidence throughout the process. His office staff reflects the same level of professionalism--welcoming, respectful, and highly organized--contributing to a seamless and comfortable experience. I feel incredibly fortunate to have found Dr. Lavey. His expertise, integrity, and outstanding results make him exceptional in his field. I could not be happier with his brilliant work!

My second procedure with Dr. Lavey was almost two weeks ago and I couldn't be happier! From the…read morebeginning, Dr. Lavey was so generous with his time and I never felt like he was rushing the appointment. I asked his opinion of what might be best for my face and he suggested a brow lift and a facelift which included my neck. The thought of the brow lift initially scared me so I was reticent and thought perhaps I shouldn't do it. What I loved was that Dr. Lavey did not push me into the brow lift it at all. After another consult I decided to proceed with the brow lift in addition to my facelift and I'm so glad I did. What a huge difference. I was given a prescription for a strong pain medication to use after the procedure if I wanted, but I never needed anything other than over the counter Tylenol. All that worrying was for not because there was no pain with my procedures! It's more of a weird feeling because things are tight and numb. Incredible! Thank you thank you to Dr. Lavey and his staff for making me feel pretty again.

I would not recommend her for your doctor, ladies…read more I saw her several times and became very frustrated with the extremely long waits in the lobby and exam room. I was also not impressed with most of the care I received from her. Following a very upsetting medical issue which left me in tears, she laughed at me. Yes, laughed at me. The office staff is extremely rude, not a pleasant place at all. Go for it; read the reviews for Dr. Newman who works out of this office as well. Other reviewers mention the staff too: http://www.yelp.com/biz/newman-barbara-md-pleasanton Funny...in an ironic way... I get the last laugh. What goes around, comes around. Thank goodness for this awesome informative tool...YELP!

Excellent doctor--- she knows how to listen to her patients! She's kind, caring and knowledgeable!read more

It was quite daunting to need a hip replacement, but Dr. Bradley made me feel confident in his…read moreabilities throughout the process. He is very quick to respond to concerns and is proficient in using the best available surgical methods to achieve exceptional results. He and his staff members are kind, compassionate, and skilled at their duties. I was actually referred to Dr. Bradley by a reputable spine surgeon. If you are looking for a capable orthopedic surgeon, I would highly recommend Dr. Alex Bradley.

It's been a year and I feel amazing and my life is back. No more pain and suffering and I am able…read moreto walk better from the operation you did.You're the best Dr I've met besides young and good looking .You gave me a meaningful life to be able to walk nicely and comfortably .Amillion thanks to you and wishing you forever happiness with loved ones God Bless and have a nice day always . From: Yolanda Mckeehan

This is the office building for women breast imaging and a few doctors for orthopedic surgeon …read more It has big windows and lots of chair for patients and family to sit and wait . Nice restrooms upstairs and downstairs. Staffs are friendly and helpful . There is an elevator inside even it is a two story building . To make an appointment may take a few weeks to month ( especially if you are new patient) . I think it is worth the wait . I saw Dr. Joshua Richards for hand therapy. He is a wonderful doctor . ‍

Was referred here for my carpal tunnel/trigger finger. Dr Cooke and her assistant Kathryn ate very…read moregood at their jobs! They listen, take care of younand respind to emails! My surgery went great and lucky me I get to go again for the other hand.

I am a nurse and I had my procedure with Dr Ronan just yesterday. I would just like to note how…read morevery streamlined, skilled and lovely his entire team is. Not only that, just one day post op I can see the symmetry in his work, and how conservative he is with his incisions. Also a lovely, clean and spacious office and operating area. Worth the drive from San Francisco.

Extremely uncomfortable and aggressive experience…read more I had one of the worst consultation experiences I've ever had at Blackhawk Plastic Surgery with Dr. Steve. I came in for a consultation regarding a tummy tuck and liposuction--something that already requires a level of vulnerability. Instead of feeling guided or supported, I felt uncomfortable, rushed, and honestly intimidated the entire time. During the physical exam, he was extremely aggressive. He was pinching my skin so hard that I left with visible red marks all over my body. At one point, he was so rough that I actually stumbled forward because I couldn't keep my balance. That is completely unacceptable in a medical setting. The interaction itself felt more like an interrogation than a consultation. When I said I didn't have more questions, he would stare at me in silence and say "what else?" in a way that felt confrontational rather than helpful. It came across as him trying to assert dominance, which made the environment even more uncomfortable--especially considering I was already in a gown and in a vulnerable position. I also asked multiple times to see before-and-after photos of patients with a similar body type to mine. While I understand that no two bodies are identical, his responses were incredibly off-putting. Instead of respectfully explaining differences, he repeatedly compared me to other patients in a way that felt inappropriate and unprofessional--making comments like how I "look way better than her" or that someone else was "way bigger" than me. Hearing a doctor speak about past patients that way was honestly unsettling and made me feel uneasy about how patients are viewed and discussed in this office. He also handled me carelessly--at one point aggressively pulling up my bra (even though I was told to keep it on), causing it to make a loud ripping sound. It felt disrespectful and unnecessary. I understand consultations are free and doctors are busy, but that does not justify being rough, dismissive, or making a patient feel uneasy. If anything, I would rather pay for a consultation and be treated with basic respect and professionalism. For comparison, I've had consultations at Tri Valley Plastic Surgery, where the staff and doctors were kind, professional, and made me feel safe throughout the entire process--exactly how it should be. No one seeking plastic surgery should ever feel scared or uncomfortable. Unfortunately, that's the only way I can describe my experience here. I would not recommend this office.

I went to see Dr. Strompo a second time, this time to gift myself a little makeover for my 45th…read morebirthday (re-do my breast augmentation and lipo). I so well taken cared of during the entire process and I got (literally) exactly what I wanted. Dr Strompo is a magician at his craft. I highly recommend him.

I love love how everyone is so sweet and makes you feel right at home. They answer any and all…read morequestions you have regarding treatments and skincare. I truly have never had a better experience and felt so seen. Every time I go in it feels like I'm back home and I know I'll leave feeling better than ever. Tiana is an absolute DOLL. She is full of so much knowledge I lay there and ask a million questions and she answers them all. I always leave her room feeling pampered and beautiful without any makeup. Lauren is craaaaaazy good at Botox and filler placement I'll never go to anyone else. Especially since we have such a fun time talking about life while I'm in the chair. She makes the experience totally stress free and I can't recommend this place enough. All the lovely ladies at the front desk, thank you so much for making me feel welcome. I truly appreciate every single one of you.

Love all my doctors here, but HATE being attacked by food-crazed angry turkeys! Can someone please…read moretell the nurse or medical assistant FEEDING the turkey(s) to stop! It's so bad there are even signs in the lobby not to do that!

A Bureaucratic, Inaccessible System That Wastes Patients' Time…read more Many Sutter Health specialists are housed at this facility. I cannot understand what benefit these doctors see in making themselves so inaccessible to patients, including those with excellent insurance and the ability to pay for care. There are serious problems with this system, yet upper management appears either unaware of them or unconcerned. The fact that a healthcare organization can create this many barriers for patients and remain highly profitable is deeply disturbing for those of us who have busy lives and still got to work to make a decent living. It represents much of what is wrong with healthcare administration in California. Here's the story: We simply wanted to schedule an appointment with one of their speciality departments. The ordeal consumed approximately 35 minutes in the middle of a busy workday, and we still did not receive an appointment. First, the appointments could not be scheduled online even though we have worked with Sutter in the past. The online scheduling system forced us to make a phone call on a workday. The first five minutes were then wasted dealing with Sutter Health's robotic assistant, which was terrible and repeatedly failed to understand what I was saying. Even after requesting a live agent, the system continued to badger me with more questions before finally transferring the call. The live agent was pleasant, but the registration process took another 15 to 20 minutes and included an impressive collection of questions that had little to do with scheduling a specialist appointment. Management is welcome to review the recorded call. Short of asking for my plumber's current whereabouts or whether I had remodeled my kitchen in the past five years, they seemed determined to conduct a full census of my life before allowing me anywhere near the information about my doctor's availability. Did I need a wheelchair? Did I live in a long-term-care facility? Was my insurance provided through my employer? Did I work full-time or part-time? I was busy and calling for one simple reason: to make an appointment. Ask for my insurance card number and Date of Birth, should take less than five minutes and still get them what they need. Instead, Sutter has apparently decided that wasting patients' time is cheaper than hiring enough competent staff to obtain information already available through an insurance card. One has to wonder whether the system is truly underfunded or whether its priorities simply lie somewhere closer to the executive suite than the patient waiting room. The call was finally transferred to the specialty department, where a curt and patronizing representative explained that the office requires a "faxed" referral (like they are in the ninteenth century), along with recent bloodwork and physicians' notes. After the fax is received, we can apparently expect or basically "hope" that someone calls us. If no one calls, we are expected to call back and ask what happened. But there is no direct telephone number for the specialty department. That means going through the same malfunctioning robot and the entire general scheduling process again, potentially wasting another 20 to 30 minutes of a working person's day. How is this an acceptable or productive process for requesting a basic medical appointment? To make matters worse, many of their physicians are not accepting new patients. In my experience, the access problem here is substantially worse than at other healthcare systems. Stanford Health Valley Care, for example, provides a much more functional patient experience through a MyHealth account and their records are in the system, they generally do not have to overcome this many administrative hurdles or give a referral to seek speciality care. Having excellent PPO insurance that tells me referrals are not needed and the ability to pay should not be irrelevant because an institution has built a wall of bureaucracy between its physicians and its patients. This is not patient-centered healthcare and this is absolutely not a doctor centered healthcare either. It is an administrative obstacle course. The doctors that work here should know better than to work with them.