I thought their food was very good and very fresh and tasty! I ordered the applewood smoked bacon…read moreavocado toast and the veggie cream cheese toasted bagel and also the bacon egg omelet bowl yellow egg avocado. Everything was delicious!! I ordered through DoorDash and everything was delivered quick and fast! I am very pleased!!

Hoagie fest anyone? I am a frequent customer at this location and they never mess up my order. 5/5…read moregas station food

December 29, 2025 I brought my car to Dulles Automotive INC…read morefor an emissions test and state inspection: * My vehicle failed the state inspection due to alleged defective brakes and rotors. Details of Inspection Failure: Technician Khang A. Nguyen called me to the service bay and asked me to touch the rotors, stating that they were rough and grooved and should be smooth. He claimed this roughness caused the brakes to fail. I informed him that my front brakes and rotors had been replaced in October 2024. He insisted, "There is no way they could have been changed," and that I needed new brakes and rotors to pass inspection. I also mentioned that NTB had just replaced my tires and checked my brakes/rotors the day prior, with no issues reported. The technician could not explain why NTB would not have noticed defective brakes. Interaction with Front Desk Clerk (Bree) Inside, I spoke with the front desk clerk, Bree, who stated that Jiffy Lube (where my brakes and rotors were previously replaced) did not complete the job correctly. She claimed Jiffy Lube hires inexperienced staff, with no licenses to perform auto maintenance. She advised that she was surprised that NTB did not report brake issues upon installing my new tires. She immediately offered to have new parts delivered in 15 minutes and assured me the job would be done in under 20 minutes. Repair and Billing Issues * The quoted price for parts and labor was $423. * The final bill was $506.48, nearly $100 over the quote. Follow-Up Actions Jiffy Lube: I returned to Jiffy Lube and spoke with the technician who had previously replaced my brakes. I informed him that Dulles Automotive had claimed there was no way the rotors had been replaced, and that only the brake pads had been changed. The technician expressed surprise at this assertion and stated that there must have been a mistake. He offered to inspect the removed parts if I could bring them back to the shop. He further explained that, had there been any issues with the parts or installation, he would have been required to notify both the manufacturer and the store's General Manager. As a gesture of goodwill, and pending approval from the General Manager, he offered to replace my rear brake pads and rotors free of charge if it could be demonstrated that the previously installed parts were defective. I agreed to retrieve the allegedly defective materials from Dulles Automotive and return them to Jiffy Lube for inspection. Dulles Automotive: I returned to Dulles Automotive to request the parts that had been removed from my vehicle during the recent brake and rotor replacement. The staff appeared surprised by my request. The front desk clerk instructed me to meet her at the back of the shop, where she indicated the rotors had been discarded in the dumpster. I found it concerning that items classified as hazardous materials, such as used rotors, were disposed of in a regular dumpster rather than following proper dangerous waste protocols. A technician then handed me the removed brake pads, which were neatly placed in the box that had contained the new brake pads. Upon inspection, the brake pads appeared to be in good condition with no visible defects. I also found it inconsistent that the brake pads were retained and presented to me in a box, while the rotors were discarded in the dumpster at the rear of the store. This irregular handling of removed automotive parts raises concerns regarding both environmental compliance and the transparency of their repair practices. Jiffy Lube: The manager inspected the removed parts and confirmed that both the brakes and rotors were in good condition. He explained that the roughness described by Dulles Automotive was normal for a high-performance vehicle like mine. He used a measuring tool to check the brake pad thickness and confirmed they were well within the safe range. I took a picture of this as evidence. Dulles Automotive I returned to Dulles Automotive to request to speak with the owner. The front desk clerk stated, "He is never here." She became argumentative when I reported my findings. She advised that Jiffy Lube was "just trying to save their own ass. That there should be no grooves. That rotors and brake pads were defective and had to be changed." Again, I was surprised as she would not have expertise, nor was she part of the inspection process. I requested a written statement from the technician regarding his findings; she took my email address but never followed up. I honestly wasn't going to post my review; however, the response I've just received from the shop's owner was disheartening, as it was full of dishonesty. As they've blamed me when in fact they took advantage of my lack of knowledge and their insistence that if I had left, I could harmed myself and someone else. I do wish I had come to check these reviews; however, I decided I'd stop at a simple shop to get a regular inspection. The complaints I am reading provide me with a level of validation.

FRIENDLY SERVICE, BUT QUESTIONABLE REPAIR STANDARDS…read more I agree with those who have pointed out unethical practices here. While Bree is indeed as helpful and kind as everyone says, great customer service doesn't make up for improper mechanical work. Last year (Feb 2025), I paid Dulles Exxon to replace a flex pipe to pass my state inspection. This year (Feb 2026), I returned for my inspection, only for the pipe to fail again. The reason? The technician found the pipe had been "sealed with caulk"--an improper and temporary fix for an exhaust component. When I asked them to stand by their work, the service manager claimed it was "out of warranty." They offered to cover the $50 part but demanded I pay the labor costs to fix a mistake they made in the first place. I shouldn't have to pay twice for a repair that wasn't done correctly (or safely) the first time. Extremely dissatisfied and disappointed.

Fender lining was hanging off and fixed it up for me free of charge. Great customer service.read more

It took them only an hour to get my tires rotated, oil changed, and a full inspection. Katie is a…read moregreat manager that cares about what she does. She'll tell you the things that your car could use but I really didn't feel like she wasn't trying to get a dollar out of me. Definitely took care of my car well. Great price. Great service.

This was a quick stop for me to just honestly stretch my legs. I saw the friendly red awning and…read moremade my way into the parking lot. This location is rather large, plenty of space to just come in and not worry about taking up a parking space for an extended period of time. I got out of my car and mindlessly made my way inside. It is almost second nature at this point for me to go into any Sheetz location. I used the facilities, which were clean and in order. I then browsed the shelves and ended up purchasing a few snacks to hold me over on this road trip of distraction. The outside of this location felt a bit sprawling. I left the inside and stood off to the side dealing with my phone. All in all, not a bad space and exactly what was needed on this stretch of road.

I love sheetz. They have the best food. It's a blessing and a curse one is down the road now since…read moreI have easy access to the mozzarella sticks! This location has a drive through along with a car wash too which is nice to get everything done at once. I have ordered food a couple of times and it never takes super long and is always hot and fresh! Check it out!

DO NOT COME HERE! My father brought his car here for an…read morealignment, and they charged him $50 more than usual for no reason. My Dad comes here, asks to get alignment done. He was told $190ish. Then, that person adds that he can give my Dad a $20 discount, so final price $174 something. My Dad being old school and old in general, trusting people, and hoping that everyone works with good faith, just said ok. He comes home, I see the receipt. I remember alignments costing around 120ish. So I called Shell to double check, asked them to quote the same car for the same service...guess what $150 something... i ask to talk to the manager, he is not there. Ok, I call back after couple days, spoke to Brian, asked him what happened and why my Dad was charged waaay above the normal price for his car - No idea. I asked him to talk to the guy who did it - no idea who quoted him. I asked him to check the date and clearly you can see who worked that day and investigate - just a nod and "I cant do anything but to give you $20 back"...what a joke of a service center, and management! So unless the world is ending and this is literally the last place standing - AVOID THIS PLACE FOR ANY SERVICES AT ALL COSTS!

Stopped in here to refuel a loaner vehicle before returning it to the car dealership…read more Pulled in, paid at the pump with a credit card, refueled, and I was on my way! There is also a full 7-11 convenience store here! #Shell

First time using this gas station! I was driving a loaner rental car from the Ted Britt Ford…read moredealership in Chantilly, VA while they worked on my truck. Part of the deal is refueling the loaner before returning it - so I stopped in here to gas up. It was a cold, rainy night - and it was nice to have a roof to pull under while refueling so as to not get soaked! Paid at the pump with a credit card, and I was on my way! No fuss, no muss! #Exxon

Station has Faulty equipment - IS THIS EVEN EXXON GAS? -Pump…read more3- Apple Pay (AP) doesn't work & you cannot insert a card at all -Pumps 5 & 7 never work for AP - ever -Pump 12 the handle is broken, wrong colors on fuel including GREEN On 89 and orange on 87. Screen broken. Stickers outdated/incorrect. Shows myexxonmobilvisit.com which doesn't exist. Station needs to live up to Exxon standards.

This gas station is absolute garbage. They have the most expensive gas in the area, for absolutely…read moreno reason. The main reason I have visited is to get air in my tires. The air machine looks like it's from the 70s and NEVER works (I've tried twice and lost about $4). You go down the street to the exxon who has gas for a $1 cheaper AND a working air machine.

I am stunned at how bad their customer service is !!!! I just called them to confirm they had…read morenon-ethanol gas in .... It rang at least a dozen times . When someone finally picked up there was silence until I said "hello?" The woman responded with a "hello" and I confirmed I had dialed Sunoco. Once that happened, I inquired about their (advertised) NO ETHANOL gas. They're almost an hour away, so I wanted to confirm they had it before making the trek to get ( we've had no luck finding it locally ). She responded by saying they didn't have it ... I then tried asking if she had a suggestion on where to find it; her response was to hang up on me I realize it's a beautiful Saturday afternoon and she probably doesn't really want to be working. As they say "it is what it is". In my opinion, if she chose to make the best of it, and to be pleasant to customers it would make the day faster (IMO) By making a decision to be so abrupt on the phone, she alienated me as a customer and inspired me leave to this review I always forget to leave reviews, but in this instance I am making an exception in hopes that the business sees this, and is able to remedy the situation. As my Grandfather used to say "you can't fix something if you don't know it's broken" First impressions are IMPORTANT & typically not forgotten, so I'm not certain I will become a customer, but I'm hoping this will be looked at by management as a tool to make some much needed "repairs" ... so more potential long-term customers aren't lost

Everthing, the service was very good. Good location also. Honest and reasonable prices.read more

Terrible customer service the clerk was on phone his phone not helping telling me to wait to put my…read morecard in right when I was putting it in the card reader machine was very disrespectful to customers.

I stopped by in this 7-11 today I found employes very cooperative especially DK was helping me to…read morepump the gas he was very helpful and good guy so you guys when stop by pleasant valley 7-11 ask help for Dk if you guys need help in that store. Thank you DK

Stopped by for the grand opening today. Lots of freebies and samples. Everyone working there was…read moreso welcoming and delightful. Store was very clean and spacious. Hot dog and taquitos are self serve. This one has a fried chicken counter in there with sides and all.

Good interpersonal relationship, good staff, very neat restroom, and quick service …read more Nest gas station, all you need is a available It's good for someone to have a real service experience. Come one and bring along your family

Food is always hot and fresh. Customer service is always great. Will definitely be backread more