As time goes by the pharmacy is getting worse and worse, sat at the drive thru for 10 minutes…read morebefore I could pull up, I had 3 perspiration to pick up, the cleark grabbed two of the three, I waited for a while until she came back to inform me that she couldn't find my last one! I will have to go back after they refill or find my medication.

The lady who works at the makeup/beauty counter is amazing! She is always so eager to help and has…read moregreat recommendations. Always above and beyond with her and I always have a nice conversation with her as well.

We switched from Walmart pharmacy to this location and they do not follow directions well. I meant…read moreto transfer meds here that didn't need filled yet and they filled them anyway. They call text non stop to pick these meds up when we cancelled them. They also have very poor service. Switching to Amazon now. Tired of the lines, poor service and headaches coming here causes.

The pharmacy at this location sucks; never has prescriptions in stock or takes days to fill,…read morecustomers service is terrible and the wait lines are ridiculous! Please do better!!! The staff is definitely overwhelmed with the amount of customers that come to this location

My provider sent Key a prescription to fill. Key's assistant calls me and says I will need to make…read morean appointment with Keys wife to discuss my hormone levels. The next appointment is in 5 weeks and he cannot fill my prescription until after the appointment. I then spoke with Key and told him my Provider already saw me in her office and she is well aware of my lab values. Fill the script as ordered or speak with my provider. I need my medication. The patient should not have to debate a dosage with their pharmacist. If he questions the dosage, he needs to call my provider and then my provider calls me. Its really quite simple. He then hung up on me and told my provider he will not be filling my medication ever. Wow !! Why is this guy allowed to practice as a pharmacist ?? Unreal !

Key Health Pharmacy is amazing! They always call you when your prescription is ready, not AI. When…read moreyou call them, they personally answer the phone, again not AI. I have been going there for years and have always been taken care of. Jessica specifically helped me by calling Walgreens for me and had my prescriptions canceled and transferred to Key. She was very helpful and friendly. Thank you Jessica and Key! I'm a customer forever.

I have nothing bad to say about this location…read more Ease of access to the building from the cross streets. The location is clean inside and outside. Products are easy to find, and the shelves are always full. The pharmacy staff is always kind and helpful. They know their customers and our needs. Whether you were calling in, stopping in, or going through the drive-through, the staff is always professional, knowledgeable, and helpful.

The pharmacy is either closed lately or has new hours after waiting online at drive through for…read moreover 10 minutes they said oh sorry come back tomorrow the window closed 10 minutes even though I was on line waiting with the guy in front of me the entire time he just made it to the window before I did time To move to another pharmacy his one always seems to have an issue lately

+ They are open 24 hours except for lunch. + They have a…read moredrive threw and are polite - the automatic system for prescription status is worthless. Don't enter your phone number and DOB it will not give you a valid answer. - when you call and ask for a pharmacy tech (you have to keep telling the automated system pharmacy tech) they will pick up the phone and then put you back on hold. This happened so many times I lost count. While on hold I got back in my car and drove back to the pharmacy. - this pharmacy is horrible understaffed for the amount of business they get. They need to hire more techs and pharmacies.

This place is understaffed in the pharmacy department. Switched all of my prescriptions to Amazon.read more

I came in to pick up my prescription, and there was a balance due when they usually isn't so I just…read moreasked simply why. I was told I needed to call this number that they provided me and the number that they provided me only a pharmacist can talk to them on. When I brought this up, the pharmacist came over to me and decided to sternly tell me that it was misinformation and that I need to call my insurance. Which is not a problem. I have no problem calling my insurance to make sure that things are covered. But the way that she decided to talk to me was extremely rude. Completely unprofessional and quite frankly uncalled for. This was an older woman, I proceeded to let her know that she was being rude. As I was making my phone call standing not even 10 feet away. I could hear her continuing to talk smack about me with her employees. Completely ridiculous.

I'm really sad that the CVS that I've always loved, has gone down with the customer service…read moreespecially in the pharmacy. The pharmacy assistant, she is just a negative touch to the once great CVS. We are very disappointed .

I feel bad for the young girl who works here. Why are all the old people so damn rude?? Give you a…read moredirty look as soon as you go in and God forbid you need help with something. Promote the young girl she's the best thing you have going for your 1.5 star store

Got my pictures printed out and amazing job was done. Clean friendly and done within a day!!!read more

I think it is terrible that you would close a business without warning the patients. We should of…read morehad the choice as to where our prescriptions were sent. Walgreens of all places, they have the worst customer service! I am just surprised that you would lie to all of your clientele. You must of received a good amount of money from Walgreens. My very 1st encounter was horrible. I would rather discontinue all of my medication than to deal with any Walgreens store. Now we have to hassle to get our prescriptions sent elsewhere! I have been trying for a week. Shame on you! If you were retiring I would have congratulated you. Wow

Very friendly, they remember you after one visit. Short wait times and they work with most…read moreinsurances. Will not go anywhere else.

Robyn was great! She was such a big help, made it so easy to check out and answered all my…read morequestions.

Rx filled as ordered and staff informative/friendly. All questions and concerns addressedread more

This is the closest Fry's to my home, but I always avoid shopping here. The only reason I went…read moretoday was because Instacart sent me an unusually high paying order. Honestly, the rate would have to be very high for me to willingly deal with this store. I imagine other shoppers avoid orders from this location for many of the same reasons. There are frequently no carts available near the entrance, so customers have to walk through the parking lot in 100 to 110 plus degree heat to hunt one down. The metal carts become extremely hot, which is especially difficult when you are also trying to manage a toddler. Today, I arrived around 7:00 p.m., when it was still over 100 degrees outside, and there was a steady line of customers walking through the parking lot looking for carts. To make matters worse, the main entrance was closed. Customers had to walk all the way around and enter through the side that requires you to filter through the checkout lanes just to reach the grocery section. I asked an employee why the main entrance was closed, especially when families with children were walking around outside in extreme heat pushing burning hot carts, but no one could provide a real explanation or seemed particularly concerned. Meanwhile, several employees appeared to be standing around talking. The condition of the store itself is also disappointing. It feels run down and poorly cleaned, and the selection is noticeably worse than at other Fry's locations. They are frequently out of items I need and have a very limited selection of healthier snacks, despite carrying large quantities of highly processed snack foods. The dairy area is especially concerning. There is often a terrible smell when the milk refrigerator is opened, and I regularly see spilled products, debris, or items lying on the floor inside the refrigerated section. The odor alone makes me uncomfortable purchasing milk from this store. I shop at Fry's stores throughout the Valley, including locations in San Tan Valley, Scottsdale, Surprise, and Buckeye, so I have plenty of other locations to compare this one to. This is easily one of the worst Fry's stores I have visited. A new Fry's Marketplace is supposed to open nearby, and I sincerely hope it is placed under completely different management. The surrounding community deserves a grocery store that is clean, properly stocked, safely accessible, and managed with basic consideration for its customers.

This is my go-to stop and shop. Whenever I need anything, I will generally check at this Fry's…read morefirst. It has a wide variety of selection, and a friendly staff. The only knock on it is that it can sometimes be unorganized/dirty. Other than that, this place rocks!