We needed to rekey the locks for our shop I called made a request ant Tim came by the promised timeframe and did made the new keys and the charges were fair. I would highly recommend Costa Mesa lock & key. read more

Amazing service. Very friendly. They went above and beyond helping me open an old lock box with a lost key. Lots of great memories opened up! Thank you all so much! read more

Needed a home rekeyed. Made a few calls. Got a few overpriced quotes and landed on CML&K. They quoted me quickly and came out the very next day. Tom was my tech. He was so nice and delightful. He was in and out in less than 30 minutes. I would definitely recommend them. Will be keeping them saved for future use. 10/10. read more

Came in shortly after locking myself out of my car and realized the importance of a spare key. The worker was super helpful and cut a blank for my car. They said if the key didn't work come back and they would make sure to make it right but it worked great on the first try. They also cut a house key for me super quick at a very reasonable price. Worth the visit if you need copies! read more

I remember that Costa Mesa Lock & Key used to do all the work for the company my husband worked for, and he always had great things to say about them and their employees. So when my front door would not lock, they were the first place I called. Tom came even sooner than promised, and he immediately took care of the problem. He fixed it quickly and refused payment! Talk about service, and with a smile! He was so kind and professional. I'll certainly call Costa Mesa Lock & Key again for any problems. read more

Great place to get keys cut. Friendly staff and they know their stuff. You will not end up having keys that don't work, unlike some of the big box stores. read more

Fast, efficient, very professional. I would highly recommend this company, their prices are very reasonable. read more

This was the 4th locksmith I tried to make copies of a key for a house deadbolt from the 1950s. 3 other places, including a special order from a kiosk machine, where unable to identify the key and make a copy. These guys did it in about 5 minutes. read more

I wanted to get a price quote for installing a new key cylinder in my truck. A guy came and installed it in less than 5 minutes, but when I asked for the price, he quoted $300. I found this to be very expensive and felt like I had been ripped off. read more

2 1/2 days no solutions needed another two days, picked up the bike and took it to Balport Lock was done in 4 hours!... if you need an E bike key, I recommend Balport! read more

Great experience today with Tom from Costa Mesa Lock & Key. We had an urgent need to have our business rekeyed and Tom was quick and efficient. We appreciate the quality service. Thank you! read more

Quick and friendly service. Even allowed me to come in a little after close of business.

The guy who works there (probably the owner) is extremely rude. He was probably mad that I was just making copies of keys instead of buying his overpriced safe. read more

Fantastic local business!! I went in for 2 keys to be copied and was out of there in 3 minutes! Better priced than Home Depot or other chains read more

Dennis is clearly a pro. Very considerate and helpful. Would be my go-to in the area if I needed help again.

Came in for a simple thing. Had a case that got locked and did not have the key. Brought it in and Dennis worked on it. Had it open in a few minutes. They had to fabricate a makeshift key. $5 and done. Will use again read more

Great service. Keys are perfect every time! Would definitely recommend. Fast & efficient.

I have lived in the neighborhood long before this guy was here. I have been into his shop several times over the last 20-ish? years. Very unfriendly and not very nice. My opinion and advice: Find a nicer locksmith! read more

Went in to have 19 keys made, the owner become belligerent with me. I told him I could leave the keys with him and pick them up later, he literally freaked out and was so rude I said "never mind I will go somewhere else". I have used them in the past but never again! I guess they're not in business to make money. read more

Very fast service and very friendly. Has a great selection of key stock and knows their stuff. Great customer service and the key works! Highly recommended read more

I damaged my motorcycle key and needed a copy. Even though the key was bent, they were able to make a new copy in just a few minutes. The price was stellar and I couldn't have asked for more! Friendly and helpful. Will recommend and be back for any further needs. Thank you! read more

Went back to Ace Hardware for the third time today because the key I was getting duplicated still wouldn't work. Stopped by here to get another key made just in case. I was in an out in what felt like 30 seconds, with quick but friendly customer service, and a key that actually works (not surprisingly, the only other one didn't). Couldn't have been easier. The price was about twice the cost of Ace, I think $3.77 vs. $1.99, but in my opinion the difference is negligible and well worth it. Oh, and the place is easy to find too, just icing on the cake. read more

This company's website allowed me to send a request for service at 5:00 a.m. due to an emergency situation at our residence. Tom, contacted me immediately when the office opened. I explained the situation and he moved some early morning appointments around as was at our home in 30 minutes. This firm sets the standard for great customer service and will continue to be our go-to locksmith. read more

I went here based on a recommendation from a friend ( only to find out later that he meant another place). I have had such an amazing week with great customer service and then I came here. Dennis ( the owner) was so unbelievably rude, brash, condescending, and downright acted like he didn't want my business. When confronted on this he said "that's just how I am... I am 70 years old and I'm not changing"!! Seriously!!!! In fact he was so spastic that he even gave me the wrong lock at first. When I left and had to go to another locksmith I mentioned I just had a bad experience and they knew exactly who I was talking about and said they receive complaints about him all the time from other customers. Oh... while I was there he answered the phone and treated the customer on the phone the same way. There is no way I would EVER do business here again. read more

This guy is very rude and not helpful at all. His keys are also overpriced. I would rather be locked out and sleep in the cold than come back here. AVOID THIS BUSINESS AT ALL COSTS! read more

I had managed to break the only key to my 88 year old front door lock. I had purchased blanks to the unique key previously but hadn't gotten around to getting copies made since I would have to take them to an actual locksmith that hand grinds keys. Somehow, Dennis was able to make duplicates of my key using the broken pieces and to my delight they worked! He saved me me from the major hassle and expense of trying to replace the vintage lock set. Dennis is kind of a no-nonsense guy. I can see how some of the people in the negative reviews may have found this abrasive, but I didn't. He isn't going to sugar coat anything, he'll just say it like it is and I can appreciate that. read more

This guy, I believe his name is Dennis is the rudest locksmith I have ever met. I came in today and he was extremely rude again. He talked over me, interrupt me on numerous occasions and even started yelling at me. Also you have to spend over five dollars to use your debit card. (No sign posted... he told me it's my responsibility to ask!) I will never go back. I find his behavior shocking and appalling. read more

The man who talked with me on the phone regarding my questions on replacing a front door lock, was without a doubt the rudest person I have ever talked to, I would never do business with this company. read more

I've done business with several commercial locksmiths in facilities management and occasionally have to work with a smaller shop for basic keying needs. I recently needed some keys cut for some flipper units for some partition furniture that we have at the office. I figured I could just go to Home Depot to get the keys. But after waiting forever and a day there only to find out they were out of the right blanks, I had to make my way to Ace Hardware but come up short there as well. I finally checked in at Costa Mesa Lock and Key. Not only did they have the rights blanks, but they cut them perfectly in seconds. They were a little pricey on the keys, but I was just happy to get them at all by this point. The guy who helped me was friendly, so I have no complaints. read more

Used them for the first time for my office. Tom was very professional, transparent and with a good sense of humor. He took care of our issues as quickly as possible along with explaining his steps in detail in advance. I will be using them again. Thank you! read more

Great fast and friendly service with a smile (and a joke)! Was in and out in just a few minutes.

I used a locksmith for the first time this week, to rekey our new home. Costa Mesa Lock & Key called me back, showed up on time, and the locksmith was friendly. He rekeyed all 5 doors efficiently and the cost was what I expected. No complaints, and I would definitely recommend. read more

On Tuesday February 2nd I stopped at Dannis shop. He is the most arrogant person to do business with and is very unpolite.His approch right after I walked into his shop was if he need to wear a mask too since I was wearing a másk. My replayed was it was up to him that is not my business if he doesn't comply with the law. I asked him to pre cut 25 kwitset keys and 5 schlage key and must be diferent from one to another and I showed him the key tape need it. When I went to pick up the keys I asked him that if each individual key is diferent from one to other since I notice the cut look the same. He replay by saying I did what you asked me and each key is diferent. The next day I started to work on my project realized he lied to me. I went back to his shop to get his mistake resolved but he don't take a ownership on his actions. His excuse was that If I would use the right words as make 25 sets of keys then he would do my request to make every key diferent. He has not customer service attitude at all and he makes you feel that you asking him a favor. read more

We had an emergency this past week and needed all of our locks re-keyed. I called around and got some quotes but no one could come in my time allotment. I called CM lock and key. They came right away, were very reasonable and Thomas the tech was great. My boss was very happy with the price as well. I would recommend them and use them again. read more

I Called about having a car key programmed, the older gentleman I spoke to was extremely rude. I'm glad they couldn't help me, I'd never give them my business nor recommend them. read more

I stopped by to see if an old ground safe I bought at a garage sale could be opened, and one of the two gentlemen working there took it out of my trunk and returned it when we were done. It must have weighed 50 pounds! They were able to pop it open within seconds. CHARGE: ZERO. Priceless. read more

Thank you ERNIE!!!! Helped us find the beautiful stainless steel screws we needed of the hundreds to look through and even pulled the old ones out to put the new ones in for my license frame thank you!!!!!!! 10/10 100%!!!!!! read more

Thank you Dennis, as always. I'll keep going back and referring CM L&K every time it's needed. Even extra keys are a boat load faster than some of the bulk stores. Again, thank you. read more

I'm a locksmith and I needed some help with a special part. Not something that every locksmith might have, in fact, something quite a bit more difficult, especially when I needed in 90 minutes or less. Dennis said he could do it I got there quick, which I did, and he had what I needed ready in 30 minutes, just like he said. Was in cheap, not at all but when you really need something, sometimes the price isn't an object. Dennis came through for me in a 5 star way and I have no problem letting others know that he was good as gold to me. read more

this company gets your keys made faster than you can say key. would definitely recommend if you want to get your keys copied