Don't trust this business with your information…read more I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ.

I came into my consultation and appointment knowing my hair would be tough to deal with and care…read morefor, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about

I had my hair done yesterday by Christina and asked her to highlight my hair golden blonde. I even…read moreshowed her a picture. I also asked for a cut and style. She made my hair brown instead of blonde and did a decent job on cutting it, but didn't color as usual asked her too. She wanted to charge me more money to come back for some highlights after already charging me. I've never had a stylist who didn't want to take care of the redo and see a happy customer. She immediately gave me a bad attitude and said it doesn't look like you can afford this so I will do it for free after I already gave her the money she asked for and a 20% tip. I must say it gave me a bad taste in my mouth and felt quite insulted. I won't be returning to this hair salon again.

The hair stylist listens to what you are saying and is sweet and kind. I've been there several…read moretimes and always leave happy. She also does a wonderful job on my son's hair! highly recommend. Also on a sidenote, parking is easy and it's a great location.

Emily cut and styled my hair, she did absolutely amazing! The vibe here was great too.read more

I went to Madison for my second haircut and requested a half inch cut off the ends. She gave me a…read morecompletely different haircut. It looks like I ran into a weed whacker and there is no fixing it or do anything to it. It is ruined for at least six months.

As much a sculptor's atelier as it is a place to get your haircut. There WILL be discussion about…read moreaethetics, but no hard choices. I like this dude. Good tuneage. Excellent atmosphere and service. Engaging, talented proprietor who plays music himself. While waiting for my cut I Watched him work on a musician with a big gig weekend coming up and he was like a cross between a proud Mom and Rodin. High fives all around

I have been going to Richard for around 10 years. I LOVE HIM, both as a stylist and a person. I…read moream so confident in his skills that I have given him free rein several times over the years. I ALWAYS get complimented on my hair and it is a joy to refer people. Check him out on Facebook at https://www.facebook.com/penroseuptown

Justin took the time to find out exactly what I wanted. He was very knowledgeable and kind. This…read moreis going to be my go to hair salon as long as he's there. It's a very clean and friendly place with a very nice vibe.

Justin was amazing! This was my daughter's first fancy haircut and he nailed it! I didn't know…read morethere was such a thing as "Wispy Bangs with Layers" but obviously our stylist did, and he sent us on our way with smiles. There was a slight Hiccup in the beginning of our appointment, but once the "Karen" left everything went great! We will be back and we will recommend this establishment!

Angela did such an amazing job on my hair!! From the moment we sat down, she took the time to…read morereally talk through what I wanted and made sure she understood my vision. Throughout the entire cut, she kept checking in to make sure everything looked good and was exactly how I pictured it. I especially appreciated how open she was to adding more layers -- I've had trouble in the past with stylists barely giving me any, but after I reassured her that layers were what I truly wanted, she delivered perfectly. She gave me exactly what I asked for! On top of that, she was so friendly and welcoming the whole time. It honestly felt like catching up and having girl talk with a close friend. I couldn't be happier with my hair and my experience. Highly recommend Angela!

Wonderful . Quite, professional Very neat and clean. Love Maggie. Going to schedule again.read more

My hairdresser was late and she rushed through my haircut. Didn't ask about my bangs and I bet it…read morewas only a couple minutes. Usually a stylist will give you a mirror to see the back but she just said, "done" and took off the robe. Not satisfied at all and won't return.

I thought I had pedicures before. Pedicures with Katie are a whole different level. My feet feel…read morenew after seeing Katie! My polish looks stellar for 4 weeks and Katie is a sweetie.

I called to make a last minute appointment for my Grandmother. She has been confined for months and…read morewas so eager to get a hair cut before going to see her doctor. Charissa was so helpful with scheduling the appointment for me on short notice. Brittany was the stylist and she made my Grandmother so happy with her new haircut. It might seem small to most but for an 82 year old woman, this was such a treat! Thank you to both Charissa and Brittany for making her day!

Ani was very pleasant and professional. She was responsive and quite accommodating. Unfortunately,…read moreshe botched my brows. I had my brows microbladed in 2018 while living in NY. I've since relocated and was unable to travel back during the pandemic to have them done. Ani did my brows in November 2020. They were a beautiful brown immediately after my first session and darkened as I expected. They kept getting darker. I looked angry. I followed Ani's instructions to lighten them by doing the opposite of good aftercare and they began to lighten. They were no longer brown but were grayish-black instead. Ani offered to warm them up with a different tint that wouldn't darken them. The tint seemed to work but quickly faded to the same dark gray brows with a base that looks like color bled. It doesn't help that my hair is brown and my brows stand out as a poorly drawn in mismatch. My brows are a disaster and Ani stopped responding in July. I'm still diligently trying to fade them but these badboys won't budge. I started not to leave this review because Ani is super nice and super chill. Unfortunately, my brows are super botched and it seems fair to give others a warning. NOTE: Owner responded to my review privately and then publicly defended herself by attacking and lying rather than just admitting this one was a bad job. Photos are unretouched and tell the story. Link to the receipts https://docs.google.com/document/d/1-5F74Ad7o_RlxMS276IJcvDwYUtzIIPFMm6C9JUP9kY/edit

I love Natasha at Great Clips Grindstone in CoMo. She is so friendly and does exactly what I ask…read morefor. She puts up with my little bit of nonsense (bringing in beautiful haircuts on cute thin women) I just think she is great!

I made a yelp just to give this place a 1 star. Yall better off cutting your own hair with a knife…read more I had long curly hair now it's all gone. Not what I asked for. Dude just doing what ever he wants.