Justin took the time to find out exactly what I wanted. He was very knowledgeable and kind. This…read moreis going to be my go to hair salon as long as he's there. It's a very clean and friendly place with a very nice vibe.

Justin was amazing! This was my daughter's first fancy haircut and he nailed it! I didn't know…read morethere was such a thing as "Wispy Bangs with Layers" but obviously our stylist did, and he sent us on our way with smiles. There was a slight Hiccup in the beginning of our appointment, but once the "Karen" left everything went great! We will be back and we will recommend this establishment!

My hair hadn't been cut in 6 months. I desperately needed an appointment. Christina fit me right…read morein. She did a fabulous job cutting my hair!!! I will definitely be going back there!!!!

I had my hair done yesterday by Christina and asked her to highlight my hair golden blonde. I even…read moreshowed her a picture. I also asked for a cut and style. She made my hair brown instead of blonde and did a decent job on cutting it, but didn't color as usual asked her too. She wanted to charge me more money to come back for some highlights after already charging me. I've never had a stylist who didn't want to take care of the redo and see a happy customer. She immediately gave me a bad attitude and said it doesn't look like you can afford this so I will do it for free after I already gave her the money she asked for and a 20% tip. I must say it gave me a bad taste in my mouth and felt quite insulted. I won't be returning to this hair salon again.

Don't trust this business with your information…read more I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ.

I came into my consultation and appointment knowing my hair would be tough to deal with and care…read morefor, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about

Emily cut and styled my hair, she did absolutely amazing! The vibe here was great too.read more

I went to Madison for my second haircut and requested a half inch cut off the ends. She gave me a…read morecompletely different haircut. It looks like I ran into a weed whacker and there is no fixing it or do anything to it. It is ruined for at least six months.

My hairdresser was late and she rushed through my haircut. Didn't ask about my bangs and I bet it…read morewas only a couple minutes. Usually a stylist will give you a mirror to see the back but she just said, "done" and took off the robe. Not satisfied at all and won't return.

I thought I had pedicures before. Pedicures with Katie are a whole different level. My feet feel…read morenew after seeing Katie! My polish looks stellar for 4 weeks and Katie is a sweetie.

I am so grateful for Bespoke hair company! They got me in immediately so that I could get my hair…read moredone for graduation. I was nervous going to someone new, but they took their time and really took care of me! Nicole did my hair, she did full highlights, all over color, shadow root, wash, cut, and quick style and it was $250 without tip. She did an amazing job and I will definitely be going back!

Always welcomed with a smile. Staff gets to know you so they can customize a style that suits your…read morepersonality. They do their best to get the color you want and you always come out looking beautiful. Love their wash bowls as it supports my neck from my heavy head. So if you have neck issues this bowl will be perfect for you. They even give you a scalp massage! I have used all the stylist there and all of them do great jobs. They do great as a team. I always see them helping each other. The price is higher than some, but you do get so much more than just a cut and color. Thanks girls for supporting my journey through losing my hair to cancer and now having hair for you to play with. See you in a few weeks!

Made an appointment on line with Tabitha. She did a fantastic job with my haircut. Highly recommend…read moreTabitha at Cost Cutters.

I have been going to this Cost Cutters location for a while and have always had good experiences,…read morebut unfortunately my most recent visit was extremely disappointing. I walked in around 2:15 PM for a haircut and was received by a middle-aged African-American man, approximately in his 40s. From the very beginning, the interaction felt unprofessional and uncomfortable. When I tried to explain the type of haircut I wanted, he did not let me finish my sentence and immediately started trimming with clippers. I repeatedly told him that I did not want a fade and only needed a mild trim to make my hair neat, but he kept cutting until I had to insist several times before he stopped. Despite this, he continued cutting and ended up giving me a much shorter buzz cut than what I had asked for. At no point did he ask what length I preferred. His manner throughout the haircut was rushed, dismissive, and borderline aggressive. His body language felt intimidating, and he smelled strongly of smoke, which made the experience even more uncomfortable. Because of how rude and abrupt he was, I didn't feel safe confronting him directly during the haircut. To make things worse, the edges and lines were uneven; the very reason I came in for a trim in the first place. When I pointed this out, he attempted to fix it, but only in a half-hearted, careless way. He removed the cape in a rude manner in the and remain unprofessional, without asking if it was good or not, just walked away from there, as if he own this world, and doesn't care about anything. This was, without exaggeration, the worst haircut experience I have had in my adult life, both in terms of the haircut itself and the behavior of the stylist. I hope Cost Cutters management takes this seriously. I strongly recommend improving hiring and screening practices, as service from someone with this level of unprofessionalism can quickly drive loyal customers away. I have always trusted this location, but this experience makes me reconsider returning.