Went in for an oil change during a busy rush hour after work. Despite how busy it was, the wait…read morewasn't long at all, and you could tell everyone was working efficiently to keep things moving. McKindley helped us and provided great customer service. He was friendly, helpful, and, most importantly, wasn't pushy about trying to sell us additional services we didn't need. Overall, we had a great experience and really appreciated the service!

These folks went above and beyond! The quality of service was amazing! The staff was very…read moreinformative! 100% happy with the service requested! Thank you awesome crew at Valvoline on 2nd St El Cajon! Highly recommended!

Amazing customer service from this location from Gerard and Samual! Thank you ! Great serviceread more

good communication and fast, in the short time they done the job thanks for jiffy lube serviceread more

I highly recommend them for auto repair!! I had kind of an…read moreodd situation going on with my vehicle and needed help. George and Benji were happy to assist me! They provided great service and the price was as quoted. I am so relieved that I now have an auto repair shop that I can trust! Thank you guys!

I reached out to Broadway Tire for some work my vehicle needs. Although my schedule didnt fit with…read moretheir hours, they took time out of their day to work with me on quotes and were quick to respond. The quotes were very good and they seem like a good business..

Melad, Frank and Mikael are really amazing. I have been bringing my cars here for years, and it is…read morealways a great experience. Thank you guys! I really appreciate your competitive pricing, professionalism and reliability. I would recommend this business to anyone, and have!

Last Friday I took my 2007 suburban to Genie for a brake job. I knew both front and back needed…read moreservice and was pleased the people there took the time to double check before I left. I asked about a few other things that needed attention and they said they could take care of those as well. They quoted me a price and said they'd text me when the work was complete. When I arrived to pick up my car, everything was done and it drives like a new car and I really appreciate the service. Everyone there wanted to make sure that they had done a good job and they were so conscientious.

Mark and his crew are phenomenal…read more They are always happy to accommodate me on short notice for maintenance for my vehicle and keep me informed while it's being serviced. As I was dropping off my vehicle, I told Mark that someone told me I should look into my vehicle's transmission due to a sound they heard. Mark himself drove my vehicle around the block after my maintenance service was completed to see if there are any issues. He later informed me that he did not observe anything wrong and that my vehicle was fine. Most mechanic shops would have tried to get me to pay for some expensive diagnostic and service that I didn't need. I won't take my vehicle anywhere else!

Mark was well informed and very helpful and let me know if a sale coming up so U could get my back…read moretires as well! Thank you Mark for your great service

First time being here, got the discount coupon at Groupon. I personally experienced professional…read morecustomer service from Paula; she is very patient and walked me through the process of getting my Groupon code up and running. She patiently explained how to claim the other one in the near future, unlike some other customers who do not know. Workers here are professional and did an extra inspection of my van. Thank you! And I recommend it to future customers.

Came to Precision in El Cajon to finally use a promo voucher my husband purchased for me to get my…read morecar oil changed. Upon walking in, I was pleasantly greeted by the front desk staff, which I appreciated. They were friendly and professional from the start. I was asked if I was there for tint service, and when I said yes, I was informed that they weren't able to work on my car that day. Apparently, an employee had recently walked out, which has impacted their staffing and ability to complete as many vehicles as usual. I was told they're currently operating on a first-come, first-served basis in the mornings only and are not accepting scheduled appointments due to being short-staffed. While I understand that staffing issues happen, it definitely left me unsure of what to think -- especially since we purchased a promo voucher with the understanding that I'd be able to use it at my leisure. Unfortunately, mornings don't work for my schedule, so now the value of that voucher feels a bit limited and of very little value. I left disappointed but not upset. The staff was kind, and I do appreciate the honesty. I'm willing to give them another try and see if I can make it in earlier one morning. Hopefully things smooth out for them soon because customer service-wise, the initial impression was good -- it's just the availability that needs improvement. I'll give an update when I get my car. Serviced to inform you of the care service.

I recommend this shop based on my last 2 experiences, purchased a battery for my 2010 ford focus…read moreand was very pleased with the staff and atmosphere of the store location, went back a second time for several maintenance issues, Maria suggested the ford recommended service schedule based on the age and miles, then had Antonio and Austin perform diagnostic inspection, they suggested several types of services, brought me outside to look under the car, explained everything clearly and made everything easy to understand, Austin provided competent and professional work and completed everything quickly, despite my being a walk in customer. Antonio and Maria were very friendly and helpful with explaining the needed repairs and I will continue to work with them again! Glad to have them as a resource for my auto support team.

I had my O2 sensor replaced and when I took it back to them to show them the damage I had they said…read moreit wasn't under warranty because I had rodents chewing the wire, but who knows the rodents in a Toyota Camry are made out of soy bean the plastic coding imagine that after all these years you have to rethink what you buy I'm disappointed with Pep Boys. I don't think they are as good as they used to be go somewhere else.

I own a 2023 Dodge Ram 1500 Laramie. I liked the looks of the TRX steering wheel, so I purchased…read moreone and had Import Auto Services install it for me. They were very professional and did the job pretty quick. Tim, the owner took care of me immediately when I went in for my appointment. Value? I definitely cannot complain. There were other shops that wanted to charge me double and even triple for what Import Auto Services did for me. One company I wouldn't recommend going to unless you have lots a money or only own a Mercedes or BMW is "Minsky Mercedes." When I asked why they charge so much more, there answer was quote, "Our name suggests we specialize in BMW and Mercedes, we can work on other makes but it would be the Euro pricing." Unquote. It is funny, Import Auto Service specializes in Euro vehicles as well but they did not price gouge me! Thank you very much Tim & Cindy. You guys are great!

Took my Mercedes in to be serviced. They were quick and fair priced. Even had a desk to work at…read more It's a family owned business. Dogs are running around the shop. I would recommend.