Fast and easy service Clean nice building good access hours even on holidays Always get promos on units Everybody there is friendly and helpful read more

Horrible! They will overcharge you EVERY MONTH and tell you they can't get a hold of their billing department and it's up to you to call your bank! And they will do this EVERY SINGLE MONTH!!! Horrible customer service!!! Our other unit also got broken into the 1st 30 days....go anywhere else! read more

This place was great to work with initially and Candace the manager is amazing. My problem is my unit was broken into by another tenant and clearly on camera, and the company went ahead with auctioning off the delinquent units with my stolen items in it and clearly visible on the auction pictures. After the sheriff talking with them, the district manager still put the items on auction knowing they were auctioning my dad's stolen items. The district manager never returned my messages. They need better district management! The one star is for the district manager read more

Very good pricing and helpful people! Service was perfect. Candace was giving me options and clarity on what I would be paying for.

Candace was very helpful in assisting with my customer service needs. I highly recommend this facility. Many unit sizes to choose from and competitive pricing. read more

Thank you Candace, you've been so helpful I appreciate you taking the time to answer all of my questions and concerns.

I wasn't to say that a few months back the new manager Candice and I did not hit off in the beginning . But there after I was so wrong about her she was so kind and so helpful always out on the property checking on tenants and cleanness offering water and communicating with us always kind . She really turned out really special to us and will always if ever need storage again it will be at Corona Storage and will recommend this property to everyone . Thank you Candice read more

Candace is Amazing.... She is always here to help when needed. Highly recommended getting a storage here!

I recently rented a storage locker here and was both surprised and impressed. This was actually a pleasant experience in every respect...I really like that you can reserve a locker on-line when the office is closed without having to pay ...it was easy and straight forward. Their phone system is also simple and straight forward and the employee's are helpful and communication is excellent. I spoke with Candace on the phone to check availability and pricing and she also helped me when i arrived. The process was quick and it was a pleasure dealing with her. The facility is clean, secure, well kept and set up nicely. Was pleasantly surprised at the fairly reasonable pricing. I highly recommend Corona Self Storage. read more

Signed up for a unit, and it was an amazing experience. Erick the manager walked me through everything, and the service was truly top notch. He walked me through everything: signing up, getting the lock set up, entering the property with your personal code, entering the storage building, using the elevator, getting to the unit, etc. Could not be happer with the process and the service. read more

DO NOT rent from Corona Self Storage. I moved our RV to another storage facility and went to CSS to pay my balance (today is 10/6). When Oscar told me I owed over $100, I nearly fainted. He told me my new month started yesterday so he was charging me for a full month. $101.25 for one day! I explained that my charge should be prorated. He refused. My wife and I are senior citizens barely scraping by on Social Security. $101 is a lot of money to us. CSS will now turn around an rent our space to someone else, charging the new renter a full month even though they raped us. The facility is also loaded with derelict cars. Do yourself a favor and check out Cajalco-Temescal RV storage. Competitive prices, full RV amenities, and respect for their customers. Shame on you Corona Self Storage! read more

Corona Self Storage at Dos Lagos - Derelict cars - Self Storage Near Me - Corona, California

Rental bait and switch. I had a good experience 3 months ago downsizing from 10x10 to 10x7. Used this storage center for 10 years. After 3 months, they raised the rate from $116 to $150. Signing a contract means nothing. The company throws both the customers, and their employees trying to help you, under the bus with no care. I moved to Ranch RV & Self Storage in Lake Elsinore - cheaper, newer, air conditioned, and the office is always staffed. read more

Needed a temporary storage in the area before we officially moved to move a little at a time. The staff was super friendly and pricing was reasonable. read more

When I signed up for this unit, I never thought I would be getting vandalized where I stored all my new items for my new home. The 2 individuals who are supervisors there weren't helpful and didn't know what to do or follow procedure. Their cameras are old where you couldn't even zoom in the car license plates of vehicle these men used to take all my belongings. On top of that, I only have a code to access the storage and somehow the robbers had my personal code to get into the storage. How is that possible when the store unit provides me with that code and no one else has it. I don't recommend this storage and for anyone else this place isn't safe. Not to mention my unit was THE ONLY storage vandalized. read more

Moving is never a fun time but Omar is the best and made it so much easier! From my first phone call looking for a place to the day we arrived his customer service was outstanding! The place was very nice and clean and Omar went above and beyond to make sure all our needs were met. We rices are very fair and we couldn't be happier with our decision! If your looking for a place to store your stuff look no more, give them a call! read more

We had a terrible experience at this location. I made an online reservation on a Monday to reserve a unit to move into on that Saturday and in the confirmation email, it said that a manager would call me to go over details about the unit. I never received a call, no big deal. So I show up to the location on that Saturday around 10:30 am only to find that there was a sign that said the manager would be back at 12:15. Okay, kind of inconvenient, but no problem. We come back at 12:15 and there is still nobody there. I call corporate to see what's going on and they called the manager on duty that day to see what's up. The gentleman at the corporate office told me that she was stuck in traffic and would be back in 15 minutes. Okay no worries. But when the staff person finally showed up, she got out of the passenger side of her friends car and didn't even acknowledge that she was late or apologize for making us wait outside. No words were exchanged until she told us to sit down and that was when I told her how dissatisfied I was with the whole situation, especially since I had made a reservation earlier that week. She said she had to run "important errands" that apparently take 2 hours to do. She never apologized. She never owned up to her mistake of being unattentive. She had a hard time even finding our reservation. And on top of that, we needed to use the free move-in truck that came with the unit, but she unsympathetically said that we needed to make an appointment in advance for it. How we're we supposed to know that? Once we realized that she didn't care about our business, we got up and left. So at this point there had been no attempt to remedy the situation. No ownership and no professionalism at all. I called corporate and had a lengthy conversation with them about the complete lack of service and attention we received. You should be expecting a call from your district manager within the next couple days. I'm not one to complain, but this pushed me over the edge and inspired me to let others know about my experience so that someone else doesn't have to waste their time and energy having to deal with the apathetic staff at this location. read more

I can't believe I was suckered into using this place to store my things! I'm new to the place and wasn't properly informed of all the extra fines and fees and what I was being charged for(my fault for not making sure that first day but I trusted the "new" manager) I'm almost 100% sure the same woman that treated me so rudely today was in fact the SAME woman that greeted me with a big smile and pleasant as all hell to me that first day. I'm shocked at the complete 180 her attitude/demeanor has changed in just a month. Honestly, I'm kinda taking it personal. I almost asked her if I did something to her that would justify treating me the way she did but decided it would get me no where. She didn't explain key fees/rules every renter should know and I think she was just trying to cover her own self by pretty much telling me I'm a liar and it was explained.... even though when asked if it was her that rented me the unit last month she couldn't recall I asked to speak to her boss and she told me she would give her boss my info. I then asked for the number so I could make sure her boss did indeed get my request to speak with him/her and she told me no! I asked for corporate number and she told me she wasn't allowed to give out that information.....!what kind of business is this?! And to top it off I had to pay $105 for rent and late fees when I didn't even move into the unit until the 12th of last month... so doing the math... I've been here one month and a few days now and have paid $190!!!!! The only reason I chose this location was because the $63 a month (month to month) agreement. I feel bamboozled and totally takin advantage of by this storage place... and I have no way of contacting anyone of higher rank or even customer service to make this complaint ‍‍ UPDATE:: I've reached out to that email address, still no reply to my messages read more

The application was easy, april help and guide throughout the process. Thanks will continue to do business and refer famuly and friends

Super clean, affordable, and safe! This is definitely one of the nicer self-storage places in the area, and the location is very convenient to the expressway. However, what really sets this facility apart from others is the fantastic staff. Zandra has taken excellent care of us from Day 1; her advice and assistance have made a huge difference in what would otherwise be a super stressful time. Moving tons of stuff is never fun, but this storage facility made it easy, Zandra made it painless, and I'm thankful! read more

Elevators never worked well since I started keeping my stuff here. You have to do a weird procedure to get the door to latch correctly or the elevator won't move. And apparently if you're not careful, the outer door will close then not open, leaving your stuff stuck in there. It just so happened the stuff that got stuck in the elevator was very old and very valuable. This happened on a Sunday around 3p. There is nobody there on Sundays. Can't get a hold of anyone accept customer service which was of no help. Spent hours there guarding the elevator so nobody would steal our stuff. Went back at 6am Monday morning and waited till someone got there at 9am so someone could finally get the door open. The girl running the office was defensive and in my opinion not empathetic. We were giving our feedback about not being happy about the situation and stating that the elevator needs to be fixed. Instead of getting defensive and irritated when the issue is obviously the fault of your company, make up for the issue by promising to report the issue to management and get the issue permanently fixed so it won't happen again. To be fair they did eventually offer a 2 week credit, but that's not even close to making up for the combined 6 hours or so that we spent guarding our stuff in the elevator before someone could open the door. And we were given absolutely 0 assurance that this wouldn't happen again. Apparently they've had someone out 5 times trying to fix the elevator. Can't trust this place. We'll be moving our stuff out ASAP and using the stairs. read more

Bad experience here!! We get a reservation online, suppose we get a special price that was a show up online and its only one at that price, when you go to the office, they said it is not the price! Don't loose your time to go there they will not honor you the price even if is thers mistake... worse place. If i could rate 0 star i will. read more

Love this place prices are cheap storage units are clean staff is ultra friendly. I've been to many other storage places this one's the best by far the staff is always there to help you when you need them. There hasn't been a time where they haven't helped me right away . and if they were busy they would try to get to me as soon as possible and apologize for any wait. Love this place completely read more

Do not get a storage here unless you have hours to waste. The office hours are false. No one is EVER in the office. You need to make an appointment just to get in the office and once you do finally find someone to help you they want you to bend to THEIR schedule The customer service here is horrible. I waited 2 hours to get into the office and then was told they were too busy to help. Their rents are cheap but it is not worth the headache read more

I have multiple units here and I have only been ONE time when the office was open. They always put the closed sign up that says they'll be back later BUT they are there inside!! I've seen them and they don't answer the door. I go to make my payment during business hours and they are always closed. I've called multiple times and they don't seem to care. read more

I had a great experience with Joey, these guys were super helpful and made getting my storage unit extremely easy and also referred someone to help move my items into my unit. Couldn't have had a better experience. I highly recommend them if you are looking for storage needs! read more

Alma was VERY helpful and offered EXCELLENT customer service! She took time to take me to different storage units to find the best fit for my needs. She was very patient and personable. I drove here after having a TERRIBLE experience with my previous storage unit at US Storage on Knabe. The gal there, Maggie, was highly unpleasant and unhelpful which motivated me to change storage locations. read more

This is a great storage facility. I just signed up with Rick last week. He worked with my budget and I ended up getting 2 storages for the price of just about 1. Rick is very honest, very knowledgeable, and has a great sense of humor. I reccomend this storage facility and make sure you talk to Rick. read more

Well, must i say... I've been a customer of Corona Self storage for approximately 4 years now, i would never think twice about moving to another facility, this facility takes care of me, anytime i have had any problem or even a slight issue... this facility has always came thru for me. I appreciate and enjoy sharing my business with Corona Self Storage.... Thank you for all you do..... read more

Been with this storage facility for 3 years now. Clean, pricing is fair and customer service is excellent. Alma at the front desk is always willing to help if you need it. She has GREAT people skills and is a very sweet girl. I also had Mari help me out the other day and she was just as pleasant to deal with. I'm not going anywhere else for my storage needs! Thanks girls! read more

We are so pleased with quick and prompt service that this self storage provided us. We had been desperate to find a storage for our Rv and upon arrival, we were helped by Alma. She was friendly and helpful. She walked us through our spot and processed our paper work thoroughly. We highly recommend storing your RV or personal belongings here. We feel very secure and safe. Thank u Alma! read more

This Storage center is the best facility I have used, clean and secure Joey made it time efficient with getting the paper work completed and a tour of the facility. read more

Very friendly and prompt and courteous service had the unit I was looking for right away give me a special promo deal and it isn't an extremely clean facility very secure and there is a feeling of security when you get to the storage units I would definitely use the storage units again in the future. read more

Very quick and helpful in getting an estimate. Oscar the property manager was able to meet our need for a storage and offered an awesome rate even with COVID-19. Definitely recommend this storage location !!! read more

I am renting few units at this location. The staff are friendly, I have dealt with Oscar and Ashley and they have been very helpful. I reserved the unit online, then went to check in and everything was perfect as quoted. They do charge for insurance but they will waive if you have your own insurance policy. read more

Oscar has awesome customer service! He made the sign up procedure for my fiancé and I quick and easy. He thoroughly went over the fees that we should look out for if we were to be late and also showed us the correct way to lock/unlock our unit so that our things would be properly secured. I asked about the cameras there and he ensured us that they are very good and they actually work :) definitely recommend!!!!! read more

They HOUND you for your payment. Customer service is available on their time, their hours of operation are up in the air, and their additional fees that they charge are insane. read more

Corona self storage is the best of the very best of all the storage units this is the best one especially the young lady named Alma very very nice very helpful very curious . read more

My family has had a few different storage units at this location for many years and we have always received the best service. The staff is always super friendly and helpful. Usually at the times that I have needed assistance, Alma has been the one to help. Either over the phone or in person. Always friendly, knows all of our family by names, and always smiling. She Has even made some simple adjustments that were previously denied by another employee due to laziness I'm assuming. It's a clean facility, hours are appropriate and we feel safe and comfortable having our personal belongings stored there. Thank you! read more

Joey was great! .... informative, direct, thorough, and provided exactly what we wanted. Excellent service and experience!!!

I normally do not post to an establishment unless outstanding service or very poor service. In this case, very poor. I've done business with this location for more than 2 years without any issue. I recently started getting automated phone calls that come up as +1 0000000000. Like many people I will not answer those. I also received voice mails from an "unknown" number the past four days that are automated. When the message starts there is the sound like an old "fax machine" would make on dial up (yes, I'm old :) ). Well to be honest I don't listen to those thinking that they are scam or solicitation messages. I did listen to the one received on Monday 3/19. I called Corona Self Storage and was advised that they are closed on Sunday and Monday and no one on site. So yesterday, 3/20, I went by on way home. I was encountered by the most uncaring, uninterested young man named Joey. He didn't want to hear about the above he just wanted my credit card so he could charge me my monthly dues (something was wrong with the card on file that they had). I asked to speak to the manager because the sign on the door stated "Manager on Premises". Couldn't get in touch. When the amount due was processed there was a $15 Pre-lien fee on there dated 3/20 ... remember the date I paid was 3/20. I asked him why it was there he said because I was late. Also remember that they were not open on 3/19 ! Again, no care attitude. Not even for a 26 month customer who never had an issue with timely payments. I asked for "Joey" to have the manager contact me to discuss. Yup, you guessed it. No call. Not even today. That tells me that Corona Self Storage at Dos Lagos doesn't care about customers just that we pay them. Will be looking for other options. Sad state of affairs from the front desk and "Manager on Premises". Signed, Soon-to-be ex-customer of space C216 read more