Like another customer recently, I had someone out on March 13 to look at a fence that needed…read morerepair. I received the estimate that evening. It looked fine but I was waiting for another company to come out before I decided. I replied that I would get back to them the following week. Tuesday the 18th, I emailed saying I wanted them to do the work, but I had a couple of questions. No response to this email. Wednesday the 19th I called the phone number on their website and here -- the phone number that apparently worked just fine when I was trying to get the estimate. No response. Thursday the 20th I called again. No response. I am so baffled by these companies that do not communicate with customers that want to hire them. UPDATE: He did not call me back after "checking his schedule." And why no response to my first phone call the previous day? He also seems to indicate that he received my first email, but not my second. I can post a screen shot of it, Jason, so frankly, I don't believe you. The fact is, you decided my job was too small to bother with, so you thought you would just ghost me. But then posted a response to my first review here within two hours of its appearance! I believe future potential customers should be warned about the lack of courtesy and professionalism. Obviously I have moved on and am looking forward to reviewing your competitor.

New fence and retaining wall installed. Fence is leaning a year later. Cost was reasonable had I…read morenot had any issues.

Travis helped me out with a fairly unique project to put a vent in the garage for some fume…read moreventilation with painting / printing. He came by and realistically quoted the project to me and while the initial price came in high, one thing that I really appreciate about someone like him is that when he saw the actual scope of the project, he changed his quote dramatically, was just a matter of thinking I wanted something way fancier than I actually needed. As for the actual work itself, he was here in a timely fashion, completed the work with good detail and minimal input, can you really ask for much more? Thanks for also providing input on some other smaller things in the house, I would definitely call him back for another job.

Travis was fantastic. Consulted and quoted via text - fast and simple. Came when he said he would…read moreand worked fast. Transparent and reasonable price. Did a great job on my fence and gate. See before and after pics. Highly recommend.

The work was done quickly and appears to be done very well! We were happy with the price paid for…read morethe work done!

Hired them for an HOA job to replace an iron fence and retaining wall. They were great to work…read morewith. Mike sent us several options for how we could approach it and visited multiple times to review them and walk the area. They did the work quickly, the quality seems good, and he took care of a couple punch list items our neighbors came up with that were perhaps extra and that he probably didn't have to do. All in all we would definitely recommend and hire them again.

It's true that the early bird catches the worm! Texas Best got my business because they were the…read morefirst company to respond to my request for a quote to stain our fence and garage doors AND they were reasonably priced...which is more than I can say about their competitors, some of whom never even showed up for the appointment to provide a quote. But I digress... I was initially told that they were 4-6 weeks behind schedule due to the excessive rain we had this past Spring which was completely understandable. After all, Texas weather can be extreme and unpredictable. As it turns out they were actually further behind than that, although it didn't come as a surprise, nor was it an issue for me. Eventually the job was completed and it was worth the wait. Our fence and garage doors look fantastic! The only reason they fell short of receiving 5 stars was because the communication could have been better. Once the proposal was signed weeks turned into months where I heard nothing from them. I began to wonder if they forgot about me so I contacted them to express my concern. At that point they promptly scheduled an appointment to come clean our fence and garage doors. They arranged to do the staining shortly thereafter, but no one notified us of that appointment beforehand. Fortunately, we happened to be home when the crew showed up.

Had them to the front fence. Price and quality were good. Professionalism could be better.read more

I did a ton of research and asked for recommendations to replace our privacy fence. The fence…read morecompany that most everyone gave rave reviews about is Hancock. Boy was everyone right. From responsiveness, work ethic and impeccable service, Hancock should be your first and only call, when needing fence work! I initially reached out to Hancock via Yelp, of course ‍ Tyler immediately responded and didn't waste any time answering all of my concerns. The next day he came out to walk/measure our fence and give me some bid options to replace both sides of two alleys, front of our house sections, one new gate (we were eliminating the backyard gate), remove a section along our driveway and add an auto-gate. Our neighbor had already replaced our shared section of fencing. Their bids do not include staining, but the company they recommend, Ultimate Wood Care, is equally as awesome and reasonably priced. Since we were upgrading to 8' board on board w an auto-gate, I knew it was going to be expensive. Our property sits on a half acre and our driveway is 30' wide. So we probably have double linear feet and width of driveway. But it is true what we all say, "you get what you pay for." Yes, it was expensive, but this fence isn't going anywhere, the fence is built w steal fence posts, cedar pickets, the front gate is framed w steal and the auto-gate is the icing on the cake! Additionally, if you spend big bucks on their premier fencing, you'll get a 10 yr warranty! This warranty has been incredible. We had a couple of boards crack and I simply notify Tyler w photo of picket, he sends his guys out the very next day and they not only replace it with a new picket, they stain it to match the color of our existing stain! Next, Tyler gave me their bid, I approved, he got necessary city permits and the guys were out and demoing our fence the very next Monday morning at 9am! Tyler's guys are punctual, respectful, hard working, do a hell of a job removing/replacing fencing as well as installing auto-gates and very dependable. Having worked in the construction business, as Operations Manager for 17 yrs in Austin, I am super picky and very vocal regarding punctuality, dependability, cleanliness on job site and completing work in a timely manner. Hancock fencing is above and beyond my "high bar" expectations. The guys showed up on time every morning, left our property immaculate at the end of each day, worked a full hard days work and completed our fence in a 5 day work week! I simply cannot sing enough praises for, Tyler and his crew! So don't waste anymore time researching and comparing fencing companies, simply call Hancock, you will not be disappointed or have any regrets when they're done! They are Bar None the BEST fencing company you will ever need to hire, to do any and all necessary fencing work!

Simply outstanding. We had Hancock replace our fence and their work was amazing. Not only did…read morethey do a great job on the fence itself, but they went above and beyond and cleaned parts of our yard before they left. They were incredibly respectful of our property and communicated each step of the way.

Excellent company! The quote was aligned with other companies and the work was scheduled within a…read morefew weeks. The crew showed up on time and completed the work promptly and professionally. They cleaned up before they left. The service was for 2 sections of fence for a townhome and the work met the HOA requirements. I would use this company again.

Brian Frohock at Plano Fence company was excellent to work with. Returned our call, provided an…read moreestimate from photos and followed up with a visit. He handled all the subcontracting for electrical and concrete and did it all in less than a week. We can't say enough about the quality of their work. We are excited to have a new driver in the family and now we don't have to move cars around to come in and out.

Gate construction quality is bad. Gate latch put on backwards, the locking bolt must be on inside,…read moreno angle braces originally installed and when installed incorrectly placed on gate back downward, wood cross beam split, planks broken at ends or wrong. Plank wood is young, thin and prone to warping.

Arrived one hour later than quoted. Replaced fence post was installed about 2-3 inches lower than…read moreprevious post. Foot board was split by large screw, allowing for moisture and termite damage. When they arrived they said they were giving me a discount and that they normally charged $160.00. I had to remind them that their website price for installing a metal post was $160.00, and $125.00 was their charge for replacing a wooden post. They initially said they were finished when the post was about 1.5-2 inches out of alignment and fence paneling boards were not reattached. I was told to make out their check to Willie Jackson, one of the worker's brothers. Sounded very strange to me. Used my electricity to recharge their electric tools.

They did a pretty good job!! We will recommend them for any handyman job that you may need.read more

We reached out to Nick when we were looking for someone to install custom mosquito screens for our…read moreback patio. To be honest, the instructions that came with the kit were confusing for people (me) who don't do jobs like this regularly. Unlike another company we got a quote from, it was clear that Nick read the instructions before coming over for the install as him and his employee were so speedy, didn't have any questions, and did a stellar job on the install. Nick was extremely affordable for the quality of work done. He was extremely punctual, arriving at 9am on the dot, and was respectful of our home. Highly HIGHLY recommend and will be contacting Nick and his team again for future projects.

I can not say enough good things about this company! Their communication with me was A+++. They…read morewere on time and fixed my problem gate quickly. Cory is such a good guy, I will definitely keep his contact information.

From the owner: •Free estimates •Best price guarantee…read more •$60 garage door tune up •$120 automatic slide or swing gate tune up •The most trusted service company in north Texas is Garrett’s Gates and Garage Doors! Call us today for everything garage doors and gates.

Our fence on the roadside (house at the corner) has been having issues with warped/broken pickets…read morewhich needed fixing every few weeks. We used other fence companies which did quick fixes but the problem started happening again after few weeks. We wanted to solve this issue once and not deal with the fence for few years. Zach looked the fence and he found that the fence has no ground runner and that makes the fence pickets sit on the ground and become warped then pullout and break. Meaning the pickets will continue to brake and continue to need frequent repairs. Zach has given couple of options (first option is to repair the broken pickets, second option is to install new treated runner to keep the pickets off ground, new pickets and paint). We went with the second option. The poles were still in good condition, just needed an extra pole at the corner. From the beginning he has been very prompt in giving quotes, responding to questions, arriving to work on time and the finish the work on time. Prices are also reasonable. He also used pictures to convey problems and suggest solutions (this helped a lot as live out of town). The fence turned out be excellent and I am happy to recommend him to my friends in the area.

I don't know how I can describe the work that Zach (LZA Fencing) did on our fence. Not only did he…read moregive us the lowest price quote but he single-handedly did the entire fence in two days. We needed the fence in our backyard on the side we shared with our neighbor replaced. Since our neighbor had replaced a portion of the fence with a reddish cedar wood Zach found the exact type of wood to match that section and did a fantastic job on the entire fence. We had a lot of work done on our house recently including new deck in the backyard, a new roof and this fence project. I can easily say that Zach's work was the best of all the projects.