I am writing to share my positive experience with your services. After inquiring on Monday afternoon about document shredding, [[HIGHLIGHT]]Linda and Xochitl were very responsive and scheduled an appointment for Wednesday morning.[[ENDHIGHLIGHT]] We found the pricing to be very reasonable, and we were especially pleased to learn that it included a pickup from our location. Thank you for the excellent service. read more

Corodata in Corona has been outstanding to work with. Their team is professional, reliable, and extremely organized from start to finish. [[HIGHLIGHT]]Cristine is always doing a great job at helping me whenever I call in![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Scheduling was easy, communication was clear and everything was handled exactly as promised.[[ENDHIGHLIGHT]] The drivers are very friendly (Especially Jorge), on time and take great care in handling our boxes and shredding, which gave us a lot of confidence in their service! What really stands out is their consistency and attention to detail. It's not easy to find a company that delivers this level of service every time, but Corodata definitely does! Highly recommend them to anyone looking for secure, dependable records management and shredding services! read more

[[HIGHLIGHT]]I'm writing this review to share my very pleasant experience with this company.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As a business owner myself, I'm big on customer service, and I pay attention to the small things a company does to properly take care of its customers.[[ENDHIGHLIGHT]] From the person who initially signed me up (Linda) for the pickup shredding service, to the person who prepared the contract (Xochilt) and handled the billing, to the scheduling team (Roger) who arranged the pickup, and finally the cool and friendly driver (JG) who came to pick up my boxes for shredding -- every step of the process was handled professionally and smoothly. This was especially noticeable because I had a horrible experience with their competitor, Shred-It. [[HIGHLIGHT]]With Corodata, the experience was completely different -- pleasant, transparent, efficient, and with an above-and-beyond attitude to accommodate my scheduling restrictions.[[ENDHIGHLIGHT]] Ironically, even though their service felt worth much more, I actually paid less than I would have with Shred-It. Don't waste your time with other companies. These guys were a class act, and the service for the pickup shredding (which is what I used them for) was excellent. read more

[[HIGHLIGHT]]I always have a pleasant experience with Corodata, but today I want to shoutout Jose S.[[ENDHIGHLIGHT]] Currently we use them for file storage, [[HIGHLIGHT]]He was so accommodating this morning with our pick up.[[ENDHIGHLIGHT]] I had no worries that items were not secure. Really easy transaction. read more

Great company reliable and always on time and reasonable prices for shredding , I have been with them many years Shredding is always a hassle but the make everything easy read more

[[HIGHLIGHT]]We are new client's to Corodata (having left a big national chain who was a nightmare) and we are very impressed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Susan Nesh from customer service is great, easy to deal with and always willing to help and answer any questions.[[ENDHIGHLIGHT]] Today we had some boxes picked up by Jose Sandoval who was the ultimate professional, he was friendly and super efficient not to mention that he was in and out in a flash. I am very impressed with Corodata and so happy that we made the change! read more

Corodata has provided reliable records storage and filing services for our organization. Their team is professional, responsive, and attentive to security requirements. File retrieval requests are handled promptly, and the process is straightforward. We appreciate their consistent service and would recommend them to businesses that need dependable records management. read more

There was a small mix up in the delivery for some new bins, and Jami Cabrera fixed it in a super quick and efficient manner. I was very impressed and then even went above and beyond to double confirm all information and had result that would take less than 24 hours to take care of us! It doesn't happen often, but CoroData is top notch in my book! [[HIGHLIGHT]]Thank you CoroData team for making this a seamless and easy process :)[[ENDHIGHLIGHT]] read more

I have been a customer with Cordata Record Retention and Shredding Services for several years. Each time that I have had a special project at my workplace, Cordata has navigated all of the needs and deadlines for me. [[HIGHLIGHT]]Susan Nesh and her Team are responsive, clear on their emails, and great delivery of customer services.[[ENDHIGHLIGHT]] Go Cordata Team! read more

I've worked in the legal industry for over 20 years and Corodata is the best in the business. We use them for our shredding services and they provide the best pricing, [[HIGHLIGHT]]best customer service team (special shout out to Jami and Xochilt)[[ENDHIGHLIGHT]] and [[HIGHLIGHT]]are very accommodating.[[ENDHIGHLIGHT]] If you are looking to replace your services, give them a call ! read more

Updated Review - 5/5 Excellent Follow-Up & Resolution [[HIGHLIGHT]]I originally left a 2-star review due to recurring issues with delivery reliability and communication.[[ENDHIGHLIGHT]] As a Medical Device manufacturing company operating in a highly regulated industry, we depend on timely, accurate service--especially during audits--and unfortunately, we had experienced delays with next-day and rush orders. [[HIGHLIGHT]]However, I'm updating my review because the same day I posted it, I was contacted directly by Jose, the customer service manager at Coro-Data. He was incredibly professional, kind, and transparent.[[ENDHIGHLIGHT]] He explained that there was a misconfiguration on how our account was set up in their system, which had been contributing to the delivery issues. That problem has since been corrected. The very next day, the team came out with the box we had requested and fully resolved the issue. [[HIGHLIGHT]]The responsiveness and accountability shown by Jose and his team are truly appreciated.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's clear that they took my feedback seriously and acted quickly to make things right.[[ENDHIGHLIGHT]] I'm raising my rating to 5 stars based on how well the situation was handled. [[HIGHLIGHT]]As a manager myself, I appreciate the honesty and the follow through that Jose demonstrated.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Coro-Data is lucky to have someone with this mindset on their management team.[[ENDHIGHLIGHT]] I hope the changes made will help prevent similar issues for others, and I'm grateful for the swift and thoughtful resolution. read more

Corodata is great when i comes to record storage. Our boxes are always delivered on a timely matter. Michael Gomez has great communication and always has us updated on out order. read more

[[HIGHLIGHT]]The drivers are the best. They're always so nice and they always go the extra amount to assist.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Their communication is tremendous.[[ENDHIGHLIGHT]] Also boxes are always delivered on time. Thank you. read more

Corodata is the best when it comes to record storage and record delivery. [[HIGHLIGHT]]Matthew Monroe is always very responsive.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Cristine Godsey keeps me informed of the progress in the delivery of my files[[ENDHIGHLIGHT]] and [[HIGHLIGHT]]Jami Cabrera is the best when it comes to trouble shooting any issues I have with viewing and downloading the records.[[ENDHIGHLIGHT]] The entire Team is the best! read more

We are a new customer with Corodata. I am writing as we have found their service to be spectacular. [[HIGHLIGHT]]They are extremely organized, highly communicative, objective focused and customer centered.[[ENDHIGHLIGHT]] We need service on a rush basis, they responded quickly, had a well organized onboarding process. [[HIGHLIGHT]]We had a hiccup during the onboarding and initial pick-up, which was due to an error on or end. They were gracious about the matter[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]In correcting the error, I reached to their office for one person, who was not available. But I was immediately transferred to someone else who took ownership of the entire situation and bird-dogged it to its successful completion.[[ENDHIGHLIGHT]] In a world where many promise but do not deliver, I can honestly say their entire team delivers. read more

[[HIGHLIGHT]]good service and good staff.[[ENDHIGHLIGHT]] they just forget to empty the shredder bins. I'm assuming cause of the new hospital rooms and all located bins. but besides that they are good. read more

[[HIGHLIGHT]]Hey everyone! I just wanted to send out a huge shoutout to the amazing corodata team! You guys are always so helpful, and I can't express how much our team appreciate you.[[ENDHIGHLIGHT]] Working with all the different departments has really opened my eyes to just how dedicated everyone is! [[HIGHLIGHT]]A special thank you to Susan and Christine in records - you ladies are rockstars for keeping me updated and ensuring that records are picked up without a hitch![[ENDHIGHLIGHT]] [[HIGHLIGHT]]thank you to jamie and xochilt as they are helpful in shred[[ENDHIGHLIGHT]] Oh, and a big thanks to Sal and Tom too for making sure my transmittals are spot-on and uploaded perfectly. You all are truly the best! keeping your records organized and managed is such a team effort for both us and the vendor! It really takes collaboration from both sides to make sure everything runs smoothly and efficiently. [[HIGHLIGHT]]I just want to say a huge thank you for all the support you've given us--it's truly appreciated![[ENDHIGHLIGHT]] -FROM THE LUNA STAFF!! read more

Found this facility off a quick search on Google and luckily it was near my house. I wanted to get a head start on my spring cleaning and had a bunch of documents that I needed to securely dispose of. [[HIGHLIGHT]]I was happy to learn that they accepted walk ins.[[ENDHIGHLIGHT]] I arrived at their location and [[HIGHLIGHT]]the receptionist ( I believe Xochilt was her name) was very pleasant to work with.[[ENDHIGHLIGHT]] I would definitely recommend this place as they also offer storage of documents and media. read more

[[HIGHLIGHT]]Very easy to deal with and get a response from Susan at Corodata.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She had excellent customer service and was able to answer all the questions i had.[[ENDHIGHLIGHT]] If you are looking for shredding or storage solutions, definitely use this company. read more

Oh no, more surprise charges. instead of 9.70 to destroy per carton they tacked on enough charges to equal 22.5 per carton to destroy. unreal. Yes disputing this. But every time they touch my records they have added surprise charges. a self storage would of been cheaper. but even if I did transfer/pick up the rest of my records it would cost me $5.20 carton retrieval, 2.4 dock fee per carton, and another 8 for permanent removal per carton from their system. I still have 64 cartons left. read more

I am a single time user. [[HIGHLIGHT]]When I searched online they were the first company to contact me, and that would be the only time they contacted me.[[ENDHIGHLIGHT]] I arranged for a bin drop off. They did not arrive on the day it was scheduled, no phone call, no email no notice. [[HIGHLIGHT]]When I contacted them I was told the truck broke down. OK things happen but a phone call would have been nice.[[ENDHIGHLIGHT]] Now the bins that eventually got dropped have been sitting in our warehouse for over two weeks. I have been waiting for two days for pick up, have called to be told again that our ticket was dropped and they didn't have anyone in the area and would be notified first thing in the morning as a window of time when they would arrive to pick up. [[HIGHLIGHT]]No phone call, no email, no customer service and bins are still waiting for pick up.[[ENDHIGHLIGHT]] BUT they request payment up front because obviously they do not provide the customer service and probably have problems collecting as their service is horrible . [[HIGHLIGHT]]Will call again today for more run around BS.[[ENDHIGHLIGHT]] read more

I have been using corodata for more than 10 years and I have only put up with their horrible service, disorganization and dishonorable practices because it's expensive to switch. I have finally terminated their service and the process of getting things wrapped up has been even worse. I recommend reputable businesses that away from this company. Bob greenstone, ceo Permission interactive inc. read more

They are great storing your work files until you try to remove them, that will costs you!

We scheduled services on 12/5/23 and received pickup confirmation for 12/7/23! On 12/7/23 they called to say they were too busy and needed to reschedule for 12/14/23. After another no show I called and they were to busy and needed to reschedule again! We will find a more reliable service! read more

Website is down, cannot access any online services - Not sure what is happening, terrible customer service

If you are considering using Corodata, save yourself from a long frustrating and infuriating experience. We used Corodata services for outside storage of our projects records for over 12 years. Sadly, we had to close our business due to the pandemic, so we asked Corodata for the cost to destroy 80% of our boxes and deliver the remaining boxes to our house. It took 3 months, 6 different people, 8 emails and countless phone calls to get the estimate for both services and finally get the boxes delivered to us. Corodata's price to destroy documents is not only outrageously high, but if you attempt to get your boxes so you can shred the documents yourself or use another company, they jack up the price so the charge to pick up the boxes is even higher than to have them shred the documents. Not only do they charge you for the extra months of storage because of the negligence, but they charged for next day delivery, and on the day of the delivery, they reschedule and brought the boxes 3 days later. If it couldn't get worse, they would not give me the estimated time of delivery until the delivery day. Of course no one called, when I finally got a hold of someone live, it was noon, and they said the truck would arrive between 1 and 4pm. Basically, I spent the entire day waiting for their truck to deliver the boxes. When I spoke with customer service to tell them that no one had called me as they said they would to give me the ETA, the dispatcher had the audacity to say I would be very glad to no longer be a customer. Yes, indeed, it is a relief not to have to deal with companies like Corodata that do not respect nor know how to treat customers. read more

Use independent businesses. I switched to Corodata from Iron Mountain and URM. HIGHLY RECOMMEND. Great services and rates. Customer service is top notch. This company makes our businesses read more

If you need professional, efficient & courteous customer service you must use CORODATA. Our office, The Law Offices of Scott Warmuth are extremely happy with our rep. Ronnie Chacon who always provides our office excellent customer service. Ronnie is always professional, courteous & willing to go out of his way to help in any way he can. His great attitude towards our office is very much appreciated. Thank you Corodata for the EXCELLENT CUSTOMER SERVICE! read more

We have been a client of Corodata for about 3 years. I have placed orders for pick up or deliver- and each order has been handled quickly and efficiently. Having the ability for a rush delivery or less than urgent delivery is a plus, and I cannot stress it enough - efficient -efficient - efficient. Way to go Corodata! I have also corresponded with customer support via email, specifically with Ruth, and this has also proven to be exemplary. I get answers to my questions quickly and accurately from Ruth! Very helpful and knowledgeable support staff. Thank you for all you do Corodata~ read more

My first contact for Corodata Shredding was Jane. She is absolutely wonderful. She was very quick in responding and answered any questions I had. We ended up moving our appointment up a date since they had an opening. Adrian assisted with the shredding on the day of our appointment. The whole process was very easy and pretty quick. Thoroughly happy with the service we received and will be using them if we need to shred more items in the future. read more

In case you don't want to read a lengthy review let me start by saying- this is a stand up company and I would recommend them to anyone, any day. My company had a literal emergency situations due to the recent fires in California. It escalated from "we need to get things moved this week" to "everything needs to be moved RIGHT NOW." Jason and the Corodata team went above and beyond to help us. While they do pickups in our area, they don't usually pick up on Thursdays. As soon as I told them what was going on they immediately began looking at re-routing trucks to assist with our evacuation. They also fast tracked the application and stayed in touch with me as I coordinated it on my end to ensure they were ready to go as soon as I gave them the "go." Jason was on-call with me all day and after hours as I fielded questions from the rest of our team. In the end, Corodata sent the facilities manager to pick up our boxes because they were worried (rightly so!) that the estimate on how much stuff we had was low and they wanted to ensure all of it was evacuated safely. Tremendous gratitude to the entire Corodata team for their efforts and their kindness. read more

Jorge L. Services our office Dr. Harvinder Sahni. He's always helpful and always has a smile. We are very happy with Corodata services

We are a non-profit working with very important documents. We are thankful that Cordata is part of our team to insure of our confidentiality. I have just taken over to insure that our account is up to date and Martha G has been nothing but wonderful and very helpful for all of our questions. I would recommend working with them! read more

We chose Corodata on the advice of a colleague and glad we did.. Great service and extremely helpful when we needed to review all of our storage boxes. The only tip is that you have to contact them with box numbers when you want your information shredded. read more

If you're looking for professionals you can trust, I definitely recommend Corodata. At my time of service, Ronnie C. helped me and I couldn't be happier with his professionalism and kindness toward my staff and I. Very knowledgeable and willing to answer any questions we had! Thank you Ronnie, dealing with you reassured us that all of our data is in good hands! read more

Awesome place with very professional service. Would recommend this facility and their services to any one.

I initially received a cold call from Robin in the sales department and set up an appointment with her about 3 years ago. She was very pleasant and not overly pushy but very transparent and straight forward. (Very refreshing!) After hearing that our storage price would be a third of what we were paying at Iron Mountain, I decided to give Corodata a try. It took over a year to discontinue our service with Iron Mountain which was the real nightmare of my experience. Since making the switch, my experience has been nothing short of excellent every single encounter that I have had with them. I want to say that Michelle D, the operations manager, has been the most customer service driven person I have ever had contact with. She has bent over backwards to all of our requests and keeping our files confidential. I would recommend to anyone looking for a storage facility to make the switch. Corodata is definitely #1 in my book! Thank you Corodata! read more

If you need a professional, organized, communication and customer service oriented storage provider then I suggest striking this company off your list. I could go into countless details chronicling the sub-standard experience I have had with Corodata since the day after they picked up our boxes of documents but let me just document a few and share a photo of what the new vendor we chose to take over the account has had to deal with. The inventory that was done by the Corodata staff was incomplete and incomprehensible. I would realistically say that only 20% of the boxes were inventoried in a manner that would actually allow me to know what is where. I tried numerous times to get them to "get it right" by going over the details of what I think was straightforward: Job #, Job Name, Contents as written on each box that was sent to them. It was not rocket-science by any means. Eventually they just gave up because their systems "don't allow them to create the inventory using the preferred labeling." Countless calls were made to Corodata initially during which they promised to get it worked out. That did not happen. Then they just stopped returning calls. At that point I began researching other document storage companies and found one. It took months, literally, for Corodata to acknowledge that we were switching vendors and the process to have all our boxes picked up was not easy but I and the new vendor were up to the challenge because there was no other recourse to get our inventory correct. We were required to pay their fees up front before they would release our boxes to the new vendor. Fine, we paid them. See the pictures posted of how they put our boxes of documents out for us to to pick up. They literally tossed them out. I assure you they did not pick them up from us in this condition. I think I may take them to small claims court for the fees they charged us and the time lost in dealing with them. read more