This place definitely saved me time, money and potential difficulties. I was visiting family in the…read morearea and got a flat in the countryside of penn yan. I called AAA and they recommended this place as it was close to my rental home. Sarah at Bobs was so kind, so nice, so assuring that everything would be addressed. The service was incredible given the challenge my tires presented- they got them and got me back on the road a day later- just in time for planned departure back to DC. I appreciate the value, service and really the quality of people there. I can't thank them enough or encourage others in the area to use them.

I've have disagreed with Bob's about the longevity of their brake jobs in the past. I believe that…read morethe length between brake jobs is much shorter for their brake repairs than it should be . Paul and Joe believe that the New York winters and my driving habits negatively and severely impact brake life. Fair enough. I now have another disagreement. Bob's performed a rear brake job on my 2019 Camry Hybrid LE on 5/1/2025 when the car had 50,284 miles on it. This means that the original brakes lasted 50,284 miles. Bob's installed Adaptive One rotors and Silent Guard ceramic pads. The charge for the job was $554.94. Today, October 1, 2026, I received a recommendation from West Herr Toyota in Canandaigua after they performed a safety inspection on the car. They recommend a rear brake job as the rear brake pads are now less than 2mm in thickness. The mileage on the car is 59,148. I should mention that the ORIGINAL front brake pads were measured at 8 mm. Expected lifetime of these parts is over 110K miles. Bob's brake repair lasted only 8864 miles, 17 months or 1 New York winter or 41,420 miles LESS THAN the original brakes lasted. Take your pick. As I mentioned earlier, Paul and Joe disagree with me on how long brakes should last. Further, they are emphatic that they only guarantee brake jobs for a year. There is no point in talking with them about this terrible performance. I will be taking my car elsewhere for maintenance in the future. I can't afford brake jobs every 10k miles.

Excellent customer service with detailed status reports that kept us up to date on the progress of…read moreour project. The work exceeded our expectation. The Mott's - 1969 Mercury Cyclone

Amazing shop specializing in Classic car restoration..These guys do what you see on the restoration…read moreshows..Trick my Ride Counting Cars...but are local and just as cool..They can also fix your regular daily driver/grocery getter too..

Thank you for fitting us in on short notice! Jamie is so knowledgeable and experienced, she was…read moreincredible every step of the way.. she explained the process thoroughly and answered all our questions to put our minds at ease. Matt did amazing work on our truck, we will definitely come back again!! Thank you!

Great service every time. Family owned. Completed on time! Great Value!keep up the great work!read more

Just not the same small town personable dealership anymore..My family has been doing business here…read morefor 60 years..No more!!

I always get my truck inspected at Maple City Dodge,they are quick and do excellant work.read more

Messenger, phone number and website plus he lives behind us. Was there to install a new awning but…read morecontacted last fall and 6 weeks this year on all three communication avenues for RV roof resealing with no response. I now have a leak and need to purchase a new skylight. Thank God I found someone else.

I lost all power in my camper van while vacationing at the KOA Waterloo. I googled Finger Lakes…read moreMobile RV Repair and called. It was late Friday so I fully expected that they would not respond. Phil not only called me back, but came to check on me well after hours. He quickly resolved the issue. I would highly recommend this business, not only for their expertise, but for the compassion and professionalism that was provided.

I had several dealerships to choose from as I was searching for new/cert used car. I ended up here…read morebc jeep was exactly what I needed. The experience has certainly changed thru my years. I didn't go in haggling and stupid me let my guard down just to get a deal done. The credit app/ process imo is less than straight forward as they present you with " options" on your payments ( they initially DO NOT show you the payments WITHOUT some form of EXTRA warranty on it) When I declined any warranty I was hounded by credit manager for next 10 mins and basically he insinuated how careless I was being for not choosing any! Upon arriving home I noticed various things I needed to repair ( wiper blades were falling off, fog lamp burned out , and now realized NO spare OR jack/ lug wrench at all!) People, maybe it's just me but for a 3 yr old jeep that has the SIMMONS ROCKWELL name on license plate frames ( oh yeh and NO license bracket on front!) and emblem on car you would think they could do a complete check for these NECESSITIES!! They probably got a good 1500-2000 profit on me and already will cost me another $250 to pay for these things since I've yet to hear back from them. Be careful

I would recommend this dealership. I leased a Mach E recently and had the attention of the entire…read morebusiness staff. The vehicle presentation was very informative and it took about three hours from the time I decided until we were on the way home.

Go here, good, honest mechanics…read more We had a busted window in the middle of nowhere (upstate ny). Huge rain clouds 5 minutes away. They were closing. The mechanic took us in, spent an hour fixing the car and then refused to take payment. Just on integrity alone, call these dudes.

Unfortunately I've had several deer "accidents" over the years. I've taken my body work to a few…read moredifferent repair shops in the finger lakes. Goodrich Auto Works is the only place I've returned to for repeat work. They have repaired my last two vehicles and I couldn't be happier with their work and communication. They have a solid community presence and they demonstrate true care while helping customers navigate what could be a high anxiety event. I personally give them my vehicle and forget about it. I know they'll handle everything on my behalf with the best outcome expected.