Bob and his crew are absolutely amazing! I have been taking my cars to him for so long I have lost…read morecount of how many years it has been!! Today I stopped in because I heard a weird sound and was going to set up an appointment to have it looked at. Without hesitation Bob stopped what he was doing and drove my car immediately to make sure it was safe to drive. Luckily it was something very minor. Bob always put his customers and their safety first!! If I could them more the. 5 stars I would!! Thanks for being you Bob and your crew too!!

Bob is amazing a honest person that gives you good service at a reasonable price and you will know…read morethings will be actually fixed not like other places like Mavis that they steal your money and damage your car. Thanks Bob

Pete's Auto made a house call to do a little repair on my brakes, so I didn't have to move the car…read more That is some kind of customer service. They have a great staff and a busy shop!

The best place I ever took my car. Great guys , very friendly and they don't charge a fortune. I…read moredon't know what we would do without them.

I can't say enough the kind service I received passing thru Hornell. Matt in parts went out of his…read moreway to order a tire that I need the following day. Service department squeezed me in so I could complete a long caravan journey bringing my daughter home from college. Rarely, do people care or treat others like these gentlemen did me. Thank you very much!

I had several dealerships to choose from as I was searching for new/cert used car. I ended up here…read morebc jeep was exactly what I needed. The experience has certainly changed thru my years. I didn't go in haggling and stupid me let my guard down just to get a deal done. The credit app/ process imo is less than straight forward as they present you with " options" on your payments ( they initially DO NOT show you the payments WITHOUT some form of EXTRA warranty on it) When I declined any warranty I was hounded by credit manager for next 10 mins and basically he insinuated how careless I was being for not choosing any! Upon arriving home I noticed various things I needed to repair ( wiper blades were falling off, fog lamp burned out , and now realized NO spare OR jack/ lug wrench at all!) People, maybe it's just me but for a 3 yr old jeep that has the SIMMONS ROCKWELL name on license plate frames ( oh yeh and NO license bracket on front!) and emblem on car you would think they could do a complete check for these NECESSITIES!! They probably got a good 1500-2000 profit on me and already will cost me another $250 to pay for these things since I've yet to hear back from them. Be careful

I've taken two cars to European Central for repair and have had a great experience every time…read more Jared and his team are professional, responsive, and care about the quality of their work. They are the best of what a small business should be. I've also bought a car from them. The experience was one of the best I have had. It was smooth, easy, and the after-sale follow up was top notch. I cannot recommend them highly enough.

Came looking for some wheels and got them at a very good price and the owner was very chill.read more

I usually tend not to involve myself with reviews, but Palmer Automotive very much deserves one. I…read morehave now brought my car in on two separate occasions, and both times I was thrilled by the service and ease of it. For someone who doesn't know much on the topic of cars, its easy to feel intimidated when needing repairs or even the most basic routine checkups. They at Palmer Automotive explained everything really well before and after servicing my car, and I never once questioned their honesty in the process. I very much recommend them to everyone, and give them 4.9 stars.

Based on the recommendation of a long time Canandaigua resident, I've been bringing my vehicles to…read morePalmer Automotive for about a year now. After servicing, the owner talks you through what was done to your car and why, and how much each thing costs. The work is done well, and the biggest differentiator, the reason I will continue to take my vehicles there, is because I get a sense of honesty and good business ethics from the owner and his staff.

Excellent quality collision repairs. Superior paint color matching. I have been here several times…read moreover the years for deer hits.

I was referred to Clar's from the local parts store when asking for advise regarding repair on the…read moreflex pipe for my 2020 Ford. I went there directly and was told that the "boss" had gone down the road to get a car detailed but a message would be left and he would get back to me the next day which was a Saturday. He did not call. he also did not call on Monday. I called on Tuesday and I was told he was at the DMV in Canandaigua and would called me as soon as he came in. This is now Wednesday night and I have still not heard from him and I do not need to any more, I feel communication is a very important part of service and if a telephone call cannot be made, they must not want my business. I have made an appointment elsewhere. This is no way to run a business.

once upon a time it was good. local, reasonable, personalized. last two times I took my vehicle…read morethere,,,, no so good. They used worm clamp hoses instead ispring clamps for the coolant and power steering. A no go. They ran an additional PS line instead of repair and replacing the original hose line leading to a line going to nowhere in the engine compartment. They cracked the front right splash guard and the undercarriage black plastic splash guards where hanging down, without appropriate fixation. Very sloppy. All in all, second rate,,, discounted car care. Prices were in line with others. But their lack of care and underperformance had me changing to others. A non recommend.

Being a female who is VERY used to being taken advantage of or laughed at, I wanted to explore…read moreother options that I have not been before or anywhere who does not know my ex! I have been to see Power Automotive several times for simple oil changes. Jason ( the owner) ALWAYS acomadates me when needed. Recently I was leaving the bowling alley 2 hours before they closed. As I turned my car on the engine started to smoke. What do I do, call my ex or see what power auto will do? I made the right choice by calling them. I needed a new part in my radiator NOW.... JASON and his team did just that, and I was on my way within less than an hour. Can you trust them, YES! Can you expect a fair price, YES! Will I send my friends, YES! Will I make the rest of my family go there, of course YES!!! THANK YOU!