I've used Pinnacle home services several times for window and roof cleaning. Their receptionist is…read moreknowledgeable and efficient. It's nice to deal with a company that actually answers their phone. The bid process is prompt and pricing is reasonable and refreshingly transparent. They show up on time and do wonderful work. Highly recommend!

Pinnacle Always did an A+ job of washing our windows in and out of the home!…read moreI would NOW like to have your new in home cleaning to see how you will do and how you rate service to service on the inside of the home. Please call again so we can schedual our home for cleaning. Thanks call Jan and Chris Taylor in Port Orchard. I will not leave a phone number. I will call you if I do not hear.

We ordered the move in special for our new house. When we showed up afterwards, the place legit…read morelooked the same as when we did the walk through. I took photos of the piles of hair left next to the toilet, the sticky residue left by bottles of something in the kitchen cupboards, a body piercing ring on top of a dirty heat register, and a towel covered in filth after I wiped down the kitchen counter. The response I got was defensive and full of excuses, and I was offered 25% off, which absolutely doesn't begin to make this situation right. I was told my rag was dirty because they don't use harsh chemicals. I wiped that up with an essential oil wipe, guys. Essential oils. I have yet to find any evidence that anything was cleaned at all. Literally anything I wipe down is filthy. I'm tired of dealing with them, so whatever, but I would absolutely never recommend them. I was hoping we could hire them down the road for regular cleanings, but definitely, definitely won't be doing that. Don't make my mistake.

This is a follow-up to my original review and a response to the owner who responded to it (see…read morebelow). It's funny that a business takes the time out to respond to reviews, but instead of apologizing for poor service, they use Yelp to invent PR responses about firing clients for "ongoing rudeness and disrespect." Actually, my wife made all of the appointments and managed the cleaning visits throughout the entire time of service. I never spoke to them expect to say hello on the rare occasion when I was home during a cleaning. I know the cleaners loved my wife. Which is to say, the supposed "ongoing rudeness and disrespect" couldn't have been more than the final complaint letter I wrote (the first one my wife wrote). I'm pasting the letter below (some names changed) so everyone can see what constitutes "rudeness and disrespect." In other words, when you complain in a professional way about service you paid for but did not receive, you will be "fired." Ironically, there is another term for having to pay someone for something you did not receive. It is called "stealing." If you read the whole letter, you can see that we were "fired" in the loose and melodramatic sense of the phrase, a la "you can't fire me because I quit!" The letter ends with me essentially terminating the service, so I don't know quite what they mean by having fired us. This is the kind of quality and drama you can expect with this company / owner. Fun! If you live in the area of North Kitsap, give "Simply House Cleaning" a try. I have discovered they offer better service, cheaper rates, and are still all-green cleaning. ---------------------------- Hi, Kayla: My name is WC. Kathy and I are your clients in Poulsbo. Earlier we also had service in Kingston. I believe we have been a customer for almost a year and a half now. I'm writing to express my extreme dissatisfaction with the cleaning we received yesterday, as well as what I consider thematic problems with your service in general. The cleaners were supposed to arrive between 1:00 and 1:30. They arrived at 2:30 and because they were late to arrive, they then rushed through their job and did not complete all their work. Kathy then had to ask them to come back inside and finish properly, but even then they rushed and did a poor job. Moreover, someone broke the sliding shower door in the master bedroom yesterday and didn't mention it. The door was working in the morning when we took a shower, but was completely off the track after cleaning. It's ridiculous that someone wouldn't take accountability for it or even mention it, but instead left me with this problem. I can't help but believe that the rush job contributed to whatever happened to the door. The bigger problem here is that this isn't the first time we have had this and other problems (scheduling) with your service. I'm sure you're aware that we had specifically asked for Lisa to come here for many months, so much so that someone communicated to Kathy that she no longer works for you. In fact, we specifically asked for Lisa because the quality of work was so markedly different when she came. It wasn't that she just worked harder and did better work (although that is part of it). She also acted as a manager for the other cleaners, and made sure they completed their work properly. Every time she was here, she pointed out things they had missed and directed their efforts. Now instead of Lisa supervising and finding problems, the burden instead again falls upon me, the customer. It seems absurd that I am paying for this ordeal. I'm a successful business person myself and don't appreciate paying for a service that I don't receive while wasting my valuable time. We have service every three weeks and always leave a tip. By my calculation that is $4,160 annually, well over $50 an hour. Are we receiving premium service for these premium prices. Most certainly not. At this point I have to ask myself why I'm not contracting my own untrained staff, since that seems to be what you're offering me. I could buy my own green cleaning supplies and expect similar results from someone here in Kitsap off of Craigslist for $15 or $25 an hour. I'm displeased to be wasting my time writing yet another email on this subject. Frankly, I'm not sure you could dissuade me from canceling the service at this point. But if you value me as a customer, I wonder what you might do to fix this situation. Also, who is the owner of this business and what is their contact information? Regards, WC

Great communication, crew was respectful and did a very good job cleaning up our crawl space. They…read morerepaired/replaced falling insulation, the vapor barrier and secured vents from Mr & Mrs Mouse intrusion. They created a second inside door at the entrance, just inside the exterior access where there wasn't one before. This all took a day and a half. Looks so much better!

They came a did a free consult and told us our attic/crawl space were in good enough condition that…read morethey didn't recommend any services at the moment. Was nice that they didn't try and upsell us on things we didn't need. The servicer also found a mouse we had been trying to find and he even found a hole from the crawl space to the exterior of the house where a rodent could get in. Oh, and they scheduled a consult to come to my house within a week of first contacting them which I thought was prompt timing. Will definitely contact them in the future when we need their services!

KMR provided great service. They were responsive providing a quick quote for removing the moss…read morefrom my roof, treatment, and pressure washing the moss from the driveway. They arrived as schedule with regular updates the day. I didn't need to be on-site which made scheduling easier. I was able o see their 3 employees work and they were both efficient and safe- wearing harnesses. They worked quickly to remove the moss and treated the roof. I would definitely recommend. They are a moss removing company, so I didn't expect them to clean the debris from gutters or windows or deck below. Just be sure to plan on doing that yourself or hiring follow on support.

After living across the country for 5 years, we moved home and realized our property manager wasn't…read morekeeping up with the gutter and moss that we had paid for (that's another review) so I called around for quotes to get rid of our gutter garden. Kitsap Moss Removal came out, were friendly and professional and half the price of one of their competitors. I hired them, a little worried since the other company said they were the only ones who would remove debris. They were great with communication and were prompt on the day of service. I could hear them working away and a few hours later I walked outside and it looked like a totally different house! The crew did such an amazing job and were polite and friendly. They needed their trailer to haul the debris (there was so much!) and asked if they could leave it for one day and come get it tomorrow. I agreed. They actually ended up cleaning it up later that day and my walkway and drive were cleaner than it was before they started. I can't say enough good things about them and will certainly hire them again in the future.

As a property manager, I have gone through a rotation of different contractors and handymen over…read morethe years. Once I started working with Handy Viking, they have become a reliable source for varieties of projects and work orders that come up. From something as minor as a toilet fill valve replacement to more extensive projects such as a shower pan replacement, they have done outstanding work from start to finish. Christian excels with communications and professionalism throughout the process until completion and has great attention to detail. Only delays in the projects we have experienced - was waiting for materials to be delivered. Once the materials and supplies were delivered and ready to go, they were quick to follow up and get the work scheduled complete the project. They're priced competitively and have very fair prices, a great value when you need to bring in a professional for your projects and work orders!

Christian was very helpful and experienced in his craft. Replaced my back door to answer home sale…read moreinspection. Excellent job. I would recommend him for any handywork you have.

So first off let me say its surprisingly hard to find a good tile guy at a decent price. In my…read moresearch half didn't return calls, others bid two to three times what Emerald Install did it for. So needless to say I was excited that Emerald Install responded quickly when I reached out. One downside was they charge for a measure to give a quote. The measure was professional and informative, but then the quote didn't come for weeks. I was tempted to blow them off but they apologized, explained what happened, and I decided to give them a chance. Install happened on time, work was done professionally, and the end result looks great. So while it was a bit bumpy road, I'm hopeful they'll work out the process kinks in quoting and I'd still recommend them for a tile job and hire them again for my home.

My husband and I visited the Emerald showroom while shopping for new flooring. We found Alexander…read moreprofessional, helpful, responsive, knowledgeable, and friendly. He had a nice selection of high quality, but reasonably priced, flooring covering options and helped us identify the LVP flooring we were trying to match in our new house. Due to construction delays, we put the selection of new flooring on hold. A few weeks later my contactor removed some of the existing LVP floor to do foundation work. When my contractor was then unable to reinstall the floor, we panicked since it was critical for the next stage of our remodel. I immediately reached out to Alexander at Emerald Installation. He was AMAZING! Alexander came over that same afternoon and reinstalled the flooring. It was beautiful, and just in time for the next stage of construction. We don't know what we would have done without his help and expertise. I can't recommend Emerald Installation & Floors enough! They truly save the day for us!!!!!

Working with Spruce was SO easy, and a huge relief. Our Roof was in brutal shape and he and the…read morecrew were both friendly and professional, and good about being in and around the house and getting the work done very well in great time. We are so happy we found a trustworthy company to work with; we'll be doing other projects with them as they have a great network of professionals to deal with. Any questions or requests I had were honored and the quality of the work the guys did so good. Very impressed, would highly recommend!

Spruce Properties recently reroofed my entire roof. My home has a gambrel roof with a 60 degree…read morepitch and it posed no problem. Hard working crew willing to put in long days to get the job done right. At the end they thoroughly cleaned the yard and removed all the debris. Job looks great.

They did a very thorough and professional job of cleaning and inspecting the chimney of our summer…read morehome. They recommend where to purchase a much needed chimney cap and came back to install it. Their prices are reasonable and I appreciated the prompt responses to my calls and texts. They made this project easy and completed it to my satisfaction. I highly recommend A+ Services.

A+ Services did an outstanding job for my chimney inspection and cleaning. They were quick to…read morerespond and were able to do the job in the short timeframe I needed. They were quick, efficient, and did a complete cleanup at the end of the job. I highly recommend them and would use them again without hesitation.