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    Cornell & Associates

    2.7 (135 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Cornell & Associates

    Property management

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    Tina K.

    Thank you, Daneel. Melyssa is awesome!

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    2 years ago

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    Thank you, Daniel. We are glad that you appreciate Kurt like we do!

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    Thank you, Brandon! Melyssa is one of the best!

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    Thank you, Brandon. The Saxe is a great buidling and location!

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    Thank you, Carey. We love working with Melyssa as well!

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    Thank you, Gary!

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    Page 1 of 4

    Ask the Community - Cornell & Associates

    Review Highlights - Cornell & Associates

    It was managed by Ian first, and now Melyssa, both of whom have been the best apartment managers you could want.

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    David Drake - Lori Gill & Associates

    David Drake - Lori Gill & Associates

    (30 reviews)

    Roosevelt

    We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

    David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

    Nicasa

    Nicasa

    (9 reviews)

    Queen Anne

    These guys probably are really good property managers, because they will do anything to remove a…read morenegative review. They actually lied to Airbnb and told them I never stayed there - and because I never responded to their automated messages about the house, Airbnb told me that I had to prove I was there with photos or similar. What masterful con artists.

    If you ever need a property management company for your Short Term Rental properties in the Seattle…read morearea, I would highly recommend Eva and Sid. I have been working with them for over a year and I couldn't be more happy with their services. Here are just few callouts from my experiences: They are your one stop solution for any needs including finding the perfect rental properties (Eva is a licensed real estate agent), furnishing the house, and handling daily airbnb operations. They are great with interior design and will make your properties aesthetically stand out among all other listings on airbnb. They are super on top of everything, extremely responsive, considerate, knowledgeable and responsible. They're always just one text msg or phone call away. When things need to be addressed or fixed in my property, they will provide different solutions and prompt fix; and their quote is always reasonable and transparent. With my STR property, they handle all the communications and daily operations, and provide me with a monthly statement. They closely monitor and constantly adjust all of their listings to make sure both occupancy rate and price are at optimization. With their hard work and dedication, my STR property is generating positive cash flow and it is one of my best investments. Eva and Sid are a smart and diligent couple, who will happily share their knowledge and expertise to help their clients to succeed.

    Northwest Apartments - Built in 1930, The Ten-O-Five marked famed Seattle architect Frederick Anhalt's crowning achievement as an innovator of apartment living.

    Northwest Apartments

    (170 reviews)

    Capitol Hill

    I wrote an initial review several months ago for one employee in particular who went above and…read morebeyond and exceeded my expectations of Northwest Apartments. Sean C. is def one of the best! I've had the pleasure of working with Elatish S., a new building manager at my apartment building, The Tuscany, and she's done such a wonderful job over the last few months that I just had to show her some respect! To be honest, I've had some less than stellar interactions with some other Northwest Apartments employees (my individual experiences may not be the same experience others may have had with these employees and may not reflective of job they may have done overall). I try to give people the benefit of the doubt and don't leave negative reviews unless something egregious has happened but I certainly was in no hurry to sing their praises on Yelp. My overall opinion of the company suffered as result of these interactions and I was pretty convinced it might be time to seek greener pastures with another property management company at the end of my lease. Elatish S. has been a much needed breath of fresh air and she has single handedly renewed my belief that Northwest Apartments is a great company to rent from. I'd heard that Northwest Apartments is trying to improve it's image and is working harder to exceed the expectations of their renters. Bringing Elatish S. onboard a few months ago has gone a long way towards achieving that goal and I can honestly say that she consistently exceeds my expectations! It's been a rough year and a half for me, as it has been for so many of us. The pandemic has left me unemployed and that comes with a whole host of other problems and setbacks as you can imagine being long-term term unemployed can cause in someone's life. Add to that just the common day to day issues that might arise when renting an apartment and it's fair to say that I've needed to be in touch with the building manager at least a handful of times recently. Elatish S. always responds to my emails and phone calls within 48 hours, if not that very same day. She is incredibly business oriented and exceedingly professional, and yet she has the kind of personality that makes professionalism also seem warm and inviting. She seems to be naturally upbeat and genuinely cares about her tenants. Did I mention that she manages TWO properties with several dozen tenants in all and yet she is prompt, thorough, and really takes the time to make sure her tenants feel listened to and understood. She even gave me a warm "congratulations" on the new job I just got (most money I've ever made!) and it's not unusual to see a "Yay!" or other positive exclamation in her emails. Its so refreshing and really feels good to work with someone who is truly amazing at her job and who also truly cares about the well being of the world around her. And I guess Northwest Apartments deserves some credit for adding this "diamond in the rough" to their team. One of the best hiring decisions ever, imo! I've rented from more than a few property management companies over the years and most are just kind of "okay" or maybe even less than okay. Sean C. and Elatish S. are the best of the best, genuine stand-outs in their fields and I cannot gush enough about how lucky Northwest Apartments is to have such amazing talent as part of the team. If you're looking for a new apartment in Seattle, forget what you may have heard about Northwest Apartments in the past. Everyone deserves a second chance, deserves a chance to do better. Lots of companies talk a good game of doing right by their customers. How many of those companies actually turn that game they talk up into real, tangible improvements? Well I can say emphatically that wanting to do better by their customers isn't just lip service here, at Northwest Apartments there's a genuine effort to be better, to do better, to truly become the property management company of choice in Seattle. Thanks to Elatish S. and Sean C., Northwest Apartments is the BEST company to rent from in Seattle. So give them a call or check out their website the next time you find you find yourself in the market for a new apartment to rent in Seattle. I'm confident that you will be as eager to 'gush' about your experience with them as I am!

    Some of the dirtiest, shadiest, and fraudulent people I've ever rented from. I lived in the…read moreUniversity Flats building on 15th Ave N in University District. This building blatantly broke the law--they are guilty of fraud, and I have the proof to back it up. After I moved out, they tried to steal my $600 security deposit, fabricating bogus charges for "unit cleaning" and "paint/wall repair" (see their letter and bill below). This isn't just shady--it's straight-up illegal. Specifically, this directly violates RCW Title 59, Chapter 59.18, Section 69.18.257, Paragraph 4 (photo of the law attached). Fortunately for me (and unfortunately for them), I have photo evidence proving the condition of the apartment when I left (see attached). I am now suing them for double what they stole from me. Wish me luck by leaving a like! DO NOT do business with these people. They will scam you, and now you've been warned. P.S. Parking is an absolute nightmare 90% of the time.

    Avenue One Residential Leasing & Management

    Avenue One Residential Leasing & Management

    (116 reviews)

    Queen Anne

    I started working with AvenueOne for the last two years, initially with one house, and now I have a…read moresecond one managed by them. Before choosing AvenueOne, I had conversations with 3-4 other companies and asked similar questions to calibrate my expectations and have a comparative view of options. AvenueOne emerged as the winner for me, and specifically, Julie was influential in my decision. She is a great person to work with, reasonable, timely in her communications, and quite experienced in this field. Secondly, Monique was responsible for handling tenant screening and lease management, etc. Brianna is the person actually handling day-to-day operations as my property manager. She is a gem, if you can believe it. She is really understanding and hardworking. Anytime I had something on my mind, dropping a message or email, she was there for me. Lastly, I also had online conversations (via email) with Kathy for portal-related and payment-related questions. Overall, I am highly satisfied with the AvenueOne experience over the last two years. Here are some points I want to highlight about AvenueOne: Responsiveness: The company's response times to maintenance requests and inquiries are generally quite satisfactory. They make an effort to address concerns within a reasonable timeframe, which is appreciated on my end. And this is not only for me as a landlord but also from the tenant's point of view; I can see the same level of responsiveness. Communication Quality: The folks at AvenueOne maintain decent communication with both tenants and landlords through regular updates and reminders. For instance, I receive updates about quarterly audits at the house, along with a detailed report with pictures showing potential issues. Overall, I was mostly happy with the quality of communication. Maintenance and Repairs: For cases where a tenant raises a ticket, AvenueOne has been on top of those tickets and confirms with the tenant. I was also notified about raised issues, and for urgent matters, they immediately jumped on the solution. For others, generally, I was pulled in and asked for approval. I've had mostly positive experiences with the company's maintenance and repair team. I also had a case where the tenant was a bit unreasonable, but to be fair, Brianna, my property manager, did a great job reflecting my opinion and setting reasonable expectations with the tenant, effectively balancing the needs of the tenants with the long-term financial health of the landlord. Property Upkeep: My understanding is that the properties managed by this company are usually well-maintained. They send periodic audit reports about the health of the property, with varying levels of urgency, e.g., things to keep in mind for future maintenance vs. more urgent fixes needed. Each item in the audit report is generally accompanied by pictures. Rent Collection: The rent collection process is generally convenient, mostly automated for the landlord. Each month, you also get a report on the breakdown of costs, if any. Tenant Screening: The company's tenant screening process appears to be decent, which helps maintain a sense of security and community among residents. Their attention to this aspect is appreciated. Lease Management: So far, I have only had the experience of lease renewal and not termination or move-outs yet. But overall, it was thoroughly documented, and it was an easy process, all done via DocuSign. Online Portal or App: The company's online portal and mobile app are convenient tools that simplify various processes. I appreciate the portal a lot. Value for Money: Considering the services provided, the management fees charged by the company are reasonable. Overall Satisfaction: Overall, I've had a great experience with AvenueOne. The company is run by great people, all doing their best to reflect the landlord's best interest while being sensitive to tenant needs as well.

    I rented from Avenue One (AO for length) for two years and I cannot recommend them to renters who…read moreare looking for consistency or dependability in their landlord. The first clue was in month four after we reached out to our property manager about cutting the 6x6(ish) front yard. We requested AO to amend the first draft of their proposed lease agreement to exclude the yard as a tenant responsibility - they agreed and the lease we signed included no tenant responsibility for the front yard. When they finally hired someone, the third-party company blew a rock that shattered our glass door. Given the glass covered the entire door, it was an extreme safety and security hazard. We shared with AO that someone could easily kick it in and that it could also easily break w/ daily use. They came out quickly to assess and scheduled a third party shortly after. We then made time out of our professional schedules 5 times to get evaluations which AO insisted upon even after given guidance to replace by 2 separate contractors. It took us emailing the owners of AO directly to have them schedule one final evaluation, which ultimately suggested replacement anyway. It took TWO MONTHS to replace our front door, and only after requesting and negotiating were we offered compensation. The front lawn was not mowed again for the last 18+ months of our lease. This was a pattern. AO hired third parties that weren't consistent in communication or performance. Other maintenance requests were put off and ignored. In the case of a separate upstairs bathroom issue, the hired team broke an item in a bedroom and left $20 to help replace it. We received a new property manager after the door incident, and while certainly better than the first, the communication felt clumsy, incorrect, and in need of prompting rather than being proactive. I expect more from a company that chooses to rent to people, as it should be predictable and dependable in exchange for the monthly rent - and we were tenants that paid rent on time, every time. We gave 50+ days of notice before vacating. A new employee from AO who showed properties sent an email at 1pm on Friday to begin the process to list our apartment but mentioned no timeline. Less than 4 hours later, we received a curt email alerting us that an ad "was live" and that they had "3 people waiting to see when they can tour" on Monday afternoon (less than 24 business hrs). After calling and sharing our circumstances, they emailed it was within their rights to show our home w/o consent with 24 hrs notice. My roommate negotiated a few days to return from travel and to secure our valuables. Our caution only came as a result of several encounters where the AO team and their third-party contractors broke things in our house. The request we received to show our home and the striking urgency that AO created is a pattern that shows they do not respect tenants. Pressuring us to respond to them showing the apartment over a month before our lease ends with 4 hours in between emails is not reasonable. It is particularly unreasonable given we had provided our notice to vacate over 2 full weeks before that email exchange (nearly 2 full months before our two-year lease ended). This urgency to move rapidly had never once been AO's approach to maintenance for any concern we had. When the agent ultimately showed our home, they sprayed heavily scented perfumes (they admitted to this later) in our purposefully unscented home, resulting in significant allergies that caused a night of headaches. When it came to the walkthrough, we had to basically beg to be there. The timing of the walkthrough was shifted on the night before the appointment. In an email before the walkthrough, they mentioned extra charges if our unit wasn't in the same condition it was upon move-in. However, we confronted them with language from the Seattle Renters Handbook that if cleaning fees are charged as a fee before move-in, you cannot be charged for cleaning after moving out. They requested we sweep the rooftop deck that was rotting and decaying - yet another ignored maintenance request that they received months before they knew we planned to move out. We did get the full deposit back, but I have to chalk that up to our clean nature and our unrelenting focus on over-communicating and keeping written records. This level of vigilance felt exhausting, but something we had to keep up with AO because they never seemed to have our best interests in mind. Ultimately, I could not in good conscience recommend this company to any renter. AO showed time and time again what they thought of us by providing absolutely minimal service and little respect to us as renters. If you do rent from them, start keeping written records and don't hesitate to contact the Seattle Tenants Union for guidance. The only striking positive was the initial real estate agent, Barb Bender, who was incredible. She showed care, created clarity, and sold us on AO.

    Cornell & Associates - propertymgmt - Updated July 2026

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