DO NOT GIVE THESE PEOPLE YOUR BANK ACCOUNT INFO. They coherce you into doing so and absolutely will abuse it. Does it seem weird that the person who showed you the apartment ghosted you and changed their number? That's only the beginning of a Property Manager that operates like a criminal enterprise/shell company. Changing phone numbers and temporary email addresses are what you can expect from a sketchy company that will not respond to any problem, no matter how severe or urgent, even after they've illegally deducted thousands of dollars from your bank account, especially then. Yes they have apartments. They do not manage them. You will never talk to them again after they get your bank account information. They cashed our housing voucher payments for 2-3 months, but treated my bank account like a candy jar to withdrawal full rent anyways and have refused to talk to me about for over a month despite many messages. I removed my bank information from their sketchy app and told them to stop, but they continued to make completely illegal, unauthorized withdrawals anyways. We're talking straight up theft and embezzlement. We haven't even moved out yet. I am certain they are stealing money from tenants bank accounts for fake damage after they move out. I had to put a stop payment on this company long before that. We are very good tenants but Arboreal treated us like absolute garbage. We live in Brooklyn Yard which is also rented out to an electronic music dance club that uses the most invasive, illegal subwoofers 3-4 times a week that severely vibrate the whole building. You would think that they would stop at the time city ordinance mandates, but midnight is when these complete Aholes turn it up, and continue to get louder until the final 3:30 AM drop. We average about 4 hours of sleep and are on the bars schedule with none of the fun. We are completely sleep deprived in addition to the severe stress of these criminals overdrafting my bank account to steal thousands. At 8:00 AM you will be woken up by major construction all around your unit that is almost as loud as any noise can be, like grinding metal outside your door and toxic fumes filling your apartment. They replaced the whole 4th floor landing while people were living here without telling anyone what was happening other than forbidding them to leave or enter their apartment for 8 hours with almost no notice, twice. When that was done they started banging and drilling on the roof direct above our heads at 8:00 every AM, that is so loud it sounds like the ceiling will open up above me. Ive dealt with Ants before but nothing like what enters this apartment because nothing was caulked and theres no proper exterior. These apartments are poorly constructed and God knows what could happen in a real emergency. I had medical emergency when they decided to do an 8:00 AM fire drill with almost no warning. We were woken up by the loudest alarm possible in our bedrooms. I couldn't even give a decible to the volume of this alarm but it shocked us both out of a dead sleep after a long night of bass drops. I live with a very disabled woman who can't use stairs and thought there was a real fire. Maintenance barged into our apartment without asking to show me the notice they posted to my door less than 24 hours before. Thank goodness I had clothes on. Is that legal? Obviously No. Does Arboreal care? Im dont even think this is a real property management company. The stress of all this has caused me multiple medical emergencies. Arboreal has a severe lack of regard for their tenants. The apartment you think you are looking at is not the one you will get. Imagine the smallest apartment on the market. Thats what they will show you. If you apply without looking you will be shocked by a tiny, poorly designed box at move in that may or may not have a living room. There is no problem Arboreal can solve. Did they offer you parking? Its going to be a few months before you get a remote, if ever. That little glitch doubled our moving costs. And thats not all. Our toilet backed up into the livingroom the day we moved in. They abandoned a disabled woman without a bathroom for 4 days because of the weekend. We almost had to get a temporary rental as soon as we moved in. They are not available for plumbing emergencies on weekends or holidays so don't ask. Arboreal conducts business like a criminal enterprise. Its the kind of company you have to call the police on and will be forced to sue because they lack any ability or desire to resolve the problems they cause. They have so much availability for a reason. Perhaps if they responded to tenants and had a competent accountant, they could keep tenants. Just a thought. They seem to think I'm joking when I tell them Im filing a police report and taking them to small claims. Arboreal still doesn't care. Never trust a company that hides its business address. The police need to look into this company. STAY AWAY. read more

It was incredibly challenging to schedule an apartment tour due to the poor response of the staff.

Illegally raised my rent by 25% with one day's notice, an extremely illegal act in Washington per HB1217. I asked them to lower it and the leasing agent Ms Veronika Groth agreed to redraw the lease with the original rent. That was four months ago and she's ghosted all my emails since. I cannot wait to be out of here. read more

If I could give absolutely no stars I would. This place is a joke. They are extremely hard to get a hold of and it's a headache to schedule an apartment tour. They have extremely bad manners as well. I would not recommend this place at all. Do not waste your time or your money with these people. read more

They are very slow to react to repairs and security issues and the people they send out for problems don't have a clue what they are doing. I had to explain what made the garage doors operate to the guy they sent out last night to get the garage door to close. read more

SLUM LORDS - The Stockbridge Apartments on Boren Ave in Seattle has gone downhill since being taken over by Aboreal Management. It's filthy, poorly maintained, and nothing ever gets fixed. The property manager is unresponsive and full of excuses. If you're okay living in a dirty, neglected building run by people who clearly don't care about their residents, then this might be the place for you. read more

Me and my friend recently tried to rent from Arborial Management and their two agents Ramona and Shawnessey. We had terrible experience renting with them. 1. First it was hard to reach, not answering my calls, even did not show up for home visit. We kinda managed to see apartment, everything was cool until we saw contract. There were so many hidden fees on contract: One time payment $500 fee, internet package $39 fee, not including rent and utility fees. 2. Before getting contract we paid application fee $40, and administrative refundable fee $110. Ramona said she can secure home till 28 February, I told her send me the contract first I will read and if like sign the contract and we can hold that apartment. After careful review of contract there were many hidden extra fees and some crazy contract rules inside, We decided not to sign and demanded our $110 refundable administrative fee. When we call Arboreal Management they said agents are not responding, when we text agents, Ramona she texted by saying that fee was holding fee, but in fact it was not, it was administrative fee we have even proof receipt of administrative fee. Then after sending proof she was silent. Shawnessey that guy also ignores all of your messages, so irresponsible and steals your refundable payments. No answering to phone calls, no answering to official emails. Nothing!!! It is good that we know that company and agents know how to masterly scam people. Please, please stay away from those liers!!! read more

I am living in The U District area at 4029 7th Ave. NE. Seattle Washington. Apartment building is named portage Bay Flats company name is Arboreal management and I am living in infestation of silverfish and spiders but more infestated with silverfish have been infestated since January 2025. I came from a shelter Sophia's way and housing connector help me to move into this apartment. I was supposed to move in December 1, but they said the unit was not ready so I gave them 15 days and I signed my lease to move in in December 15, I did not get my keys till 9 o'clock that night. Once I came inside my unit, I noticed that nothing was done. Toilets were nasty. I did change it out. I had to clean the refrigerator, bathroom, and every area of my apartment, including my walls. Also maintenance was not done. I walked into a puddle of water underneath my sink, when I expressed this to the office at the time, I was not able to access my portal to make a maintenance work order so I sent an email at the time his name was Daniel He was the assistant manager for portage Bay flats he said that he did not do the move-in inspection. I had explained to them that I was a maintenance technician and I know what a unit was supposed to look like and nothing was done in my unit. They just moved me straight into a move out unit that was not move-in ready right after that I started getting retaliatory behaviors towards me, elevators was always out and sometime. They were out for months on in and I got a warning email about my trash being in front of my door I live on the fifth floor and another unit on the same floor has a lot of of trash in front of her door all the time i do communicate with the community here and I spoken with her and she says that she never got fined for her trash and she's been living here longer than me, another thing is that they would not comply with me about anything. I put my first order in about the Bugs January 11 2025 and every month after that and They did not come in my unit till October 31 2025 two months prior to me supposedly moving out of my apartment which was in December to spray so I lived in this infestation that I'm still living in it because it got worse, they waited so long the bugs are everywhere. They're in my bedding areas I rearranged my sleeping situation so many times I can't get any real sleep so I had to go to a therapy and a psychiatrist and they gave me medicine. I even left in April 25th to go back to Midwest to see my family for a whole month in four days, I was in Indiana with family. I got a message from my case manager at the time from portage Bay stating that they talk to me a month ago about me evacuating thr apartment and the week of April 29th was the last week that I was staying there and they were asking when I was giving them the keys back I got in touch with my case manager. She called their management on three-way with me on the phone and they had said that their system was hacked which me or my case manager did not believe, I came back in June started my new job in July & when I open my portal August 7th to pay rent they cut my portal off in August so I could not pay my rent portal was not allowing me to pay August & September rent. I sent emails. I called, I text the numbers that they gave us to text. I even put in maintenance work orders about paying my rent. They canceled the work orders out but never complied with me.They didn't open my portal up to the 29th of September putting me three months behind on rent, I was hospitalized September 7th and September 9th for pulmonary embolism (blood clotting in my right lung ) so I was trying to explain to them that I would not be able to work in October. And I was getting housing connector to help me pay but they messed all of that up when they shut my portal off in August. August., after that they started preparing documents in case preparation against me because of the shut off of my portal, purposely on their end I did communicate with several units here, they all said that they were able to pay rent both months August and September, been seeing books since January they have me living in this apartment for 11 months straight before they finally came out to spray The bugs got worse. I had to call Trueguard out to spray my unit and forward the bill to them. They are not trying to acknowledge the bill. I just got a text message from true guard confirmation yesterday, They never prompt me to move into an empty/vacant unit to handle the infestation in fact, they open my portal back up in October allowing me to sign my lease because the lady agreed that they would take care of this situation but when I signed my lease, they raise my rent up for my next year which I shouldn't ever been living in their apartment infested with silverfish I have a lot of videos. read more

Arboreal Management - Silverfish bug that's infested in portage Bay inside my unit - Property Management Near Me - Seattle, Washington

Terrible people to rent through. You'll constantly get ghosted and they'll make you pay a whole months rent even if you started living there the middle of the month. Same goes for when your lease is up 12 months later also in the middle of the month. Bad communication and if you bring it up you'll get gaslit or met with attitude. read more

This management company has branched out to Spokane,wa. Just met Debbi who works for arboreal property management who has been hired to manage the old brick apartment bldg I've lived in for close to 5yrs now. I read the reviews that a Google search offered and only found one review that was kinda positive. All the rest are negative warning to stay away from arboreal. I'm praying that Debbi was just having a bad day or maybe stressed or in a hurry. When I asked if they were the new managers all she said was "yes" I had to ask her for her name and the company which was said in a very annoyed tone of voice. Debbie rolled her eyes when I asked her to spell the company name which she spit out fast so I asked her to repeat the spelling and got an exaggerated sigh from her and clear annoyance in her tone. I'm an understanding person so I'll give her another chance and hope her demeanor approves. If this first brief meeting is an insight of what's to come I'm moving cause nobody has the right to be rude and disrespectful to me esp when the job she holds is to be of service to me. Pray for me people read more

Their MFTE units require a 650+ VANTAGE score, NOT a FICO score. They accept co-signers, provided they can show income in excess of 6x the monthly rent or savings of four years rent and have a 750+ VANTAGE score! MFTE housing is a scam, just another way to sort people. read more