This Carpet stores is on the outskirts of cheltenham with…read moreeasy parking It is never very busy and has a good range of carpets from quality expensive to budget They also do a range of wooden flooring..Most of the carpets have to be order from their books and normal have a wait of 2 weeks You can book a fitter at the same time. They do have a small range carpets of end of the rolls and reduced them by futher 10% reduction if you take away (they will fold them to fit in car) The staff are very helpful with give you advice on underlay etc and work out just how much you for all of us which flunked maths

Sadly, we received terrible service throughout the process. The poor service culminated in our…read morehouse being left in a mess, an 7x3m carpet in our garden that we cannot lift, and £1500 out of pocket. It's a shame, because I have rung them twice to give them the opportunity to rectify the issues but they are not interested. It appears they will take your money quite happily and then not care about any after care. The process started with no communication from the shop about how we purchase are carpet the the process of it being fitted. We were told when to pay, and were informed the day before they do not accept card, but after stating we could transfer the money, the magically found a card machine (probably so you can cancel the payment for their terrible service). The carpet fitters arrived at 8:30am (which was fine, but it would have been nice to have known they were coming so early). They immediately stated that they couldn't start until the old carpet had been removed by me (again, not an issue, but would have been nice to know). They then didn't help move the furniture (as stated by the salesman they would). After fitting, they informed us that they wouldn't take the old carpet, and left all the offcuts lying around, and the house in a mess. At no point were we informed that the old carpet of offcuts would be left, and would have happily paid for this service. Additionally, the only "solution" they will off is for us to drop the old carpet at the shop, which does not solve our issue. A really terrible experience, and We are very disappointed at the complete lack of after sale care. What's worse, is the man on the phone would not stop interrupting me.

When you need carpet - here is the palce to go! They are stacked full of every kind of carpet you…read morewould like! You literally cannot move for carpet here! I was accompanying some friends and the choice is superb, with some amazing deals on too! Theres reduced sections and its all fairly reasonably priced. Plenty of staff to talk to who seemed very helpful and friendly.

We're so pleased with our oak flooring. Chris clearly takes pride in his work and carried out a…read moretricky fit (there are no straight lines in our cottage!) with care. Everything was left clean and tidy including outside where he had sawn the wood. Thoroughly recommend !

We chose Simply Carpets in an effort to support an independent High Street retailer but now regret…read moreit. Despite high prices, the quality of service was poor. The fitters damaged the new skirting in multiple places during the fitting and despite us pre-booking a door trimming service, they left (in a hurry) without altering the doors in the room. After a couple of attempts at opening the doors, the surface of the new carpet was damaged. We contacted the shop and were told someone would re-visit to look at the issues but never heard from them again. We employed a local carpenter to adjust the doors. We will shortly be looking to have our hallway, utility room, stairs and landing carpeted, but we will only book with the large chain organisations from now on, or possibly the Carpet Barn who, despite being very 'no frills' have given us good service in previous years. We're amazed that at a time when the High Streets are in such trouble, independent retailers such as Simply Carpets will provide such shoddy service. I can't help but feel they will eventually have only themselves to blame for their extinction.

When we had our bathroom installed, this is the company who supplied the flooring we selected. We…read morewere so impressed with the quality and speed of the installation, we visited their showroom to look at flooring for other rooms of our home. We selected some Marmolium flooring for our front hallway, and someone came out to do an exact measurement for an accurate quote. The day the men came, they disposed of the old carpeting and liner, and installed the new tiles and floor divider. The divider should have been solver instead of brass and they returned in a few days to rectify this at no extra charge. We intend to use their services when we need the next bit of flooring replaced due to their reasonable prices, friendly and helpful staff and quality workmanship.

Traditional independent Gloucestershire family carpet and flooring specialist situated between…read moreStroud and Stonehouse, extensive showrooms with great choices of top brand names and free parking! Cheap prices assured with very rarely a sale on... No Gimmicks as they say on the tin!

After calling a few people to get someone to give us a quote with no luck I found peter number on…read moreyell.com and Facebook with good reviews .Peter came around our home with some samples and give us a great price and done a great job .I will be recommending him to my friends and family

After finding several shops that inspired little confidence we looked further afield and found…read moreLee's Carpets. What a good find. A great service ethic, good advice and their own very skilled, polite and friendly fitters along with an excellent range of carpets all make for very happy customers here. We know where to go next time, and we have no hesitation in highly recommending Lee's Carpets. Paul B Bristol

Not to be confused with the megalith of the carpet retail world, Lees Carpets across the pond in…read morethe US, this is Lee's Carpets of Horfield. A family run business with fifty years of experience tucked under their belts they offer a wide range of services to provide you with your ideal carpet. When my sister moved in to a local property she went through these guys and was very impressed with every aspect of the service from measuring to fitting to the price tag. All shapes, sizes and colours on offer - this is certainly a very comprehensive selection of carpets.